8
Introduction
FAQ
Q: SIM card has been inserted but NanoPhone
doesn’t work. What should I do?
A: NanoPhone only supports global quad-band
(850/900/1800/1900 MHZ) GSM network, please conrm
whether your SIM card support these or check whether a
4G card is compatible with 2G/3G/4G networks.
If the network status does not change, please try to
shut down and restart the NanoPhone to conrm the
SIM state.
If it still cannot be identied, please check the SIM card
and the slot (check if the SIM copper feed point has
been damaged or oxidated or if it is exposed to debris
or dust). Make sure the SIM card is inserted in the cor-
rect direction.
Q: Bluetooth does not work. What should I do?
A: First, please check whether the Bluetooth is on.
Then go to the settings and check if the search for
other devices is active.
B. Second, after pairing the Bluetooth connection,
please conrm the connection by pressing OK.
If there is no response, please check the Bluetooth
connection record of the phone. If the phone is con-
nected to other devices, it might have reached its
maximum connecting capacity. Deactivate some of
the devices and try connecting again.
FAQ