1.
Introduction................................................................................................................................. 5
2.
Remote Teleworker Connection.......................................................................................................6
2.1
Wiring Connections.................................................................................................................................6
2.2
Installing and Programming the Advantage IP Executive for Remote working ...............................7
Step 1
Cabling ........................................................................................................................................7
Step 2
Power ..........................................................................................................................................7
Step 3
Starting the phone .......................................................................................................................7
Step 4
Running the Installation wizard ..................................................................................................7
Step 5
Enter the address of the Advantage System ................................................................................8
Step 6
Extension Name and PIN ............................................................................................................8
Step 7
Quality of Service .......................................................................................................................8
2.3
Connected State .......................................................................................................................................9
2.4
Unconnected State ...................................................................................................................................9
2.5
Programming the phone with a web browser .......................................................................................9
3.
Local LAN Connection .........................................................................................................................10
3.1
Wiring Connections...............................................................................................................................10
3.2
Installing and Programming the Advantage IP Executive for use over a LAN ...............................11
Step 1
Cabling ......................................................................................................................................11
Step 2
Power ........................................................................................................................................11
Step 3
Starting the phone .....................................................................................................................11
Step 4
Running the Installation wizard ................................................................................................11
Step 5
Enter the address of the Advantage System ..............................................................................12
Step 6
Extension Name and PIN ..........................................................................................................12
Step 7
Quality of Service .....................................................................................................................12
3.3
Connected Stated...................................................................................................................................13
3.4
Unconnected State .................................................................................................................................13
3.5
Programming the phone with a web browser .....................................................................................13
4.
Configuring the Advantage system for IP telephones....................................................14
4.1
Hardware and Software requirements ................................................................................................14
4.2
Extension Name and Extension PIN ....................................................................................................16
4.3
Default Gateway ....................................................................................................................................17
4.4
Port Forwarding ....................................................................................................................................18
4.4.1
Example: How to Configure Port Forwarding on the eircom Netopia Modem Router Cayman 3346
18
5.
Trouble Shooting.......................................................................................................................................32
5.1.1
No information on the display ..............................................................................................................32
5.1.2
Failure to register with the Advantage system....................................................................................32
5.1.3
Echo during speech................................................................................................................................32
5.1.4
Loud noises, clicking or interruption of speech ..................................................................................32
5.1.5
Failure to boot up ..................................................................................................................................33
6. Summary - Advantage IP Executive............................................................................................34
