Eglo TOURBILLION Manuel utilisateur

TOURBILLION Ceiling Fan

202963 202965

202964 202966

203367 203368

Safety Wire

Bolt

R Pin

Fitter Plate

Light Plate

Canopy

Downrod

Coupling Cover

Installation Manual

Use & Care Guide

Warranty Information

Distributed by:

Reduction Revolution Pty Ltd

www.reductionrevolution.com.au/ceiling-fans

TOURBILLION Ceiling Fan

Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local council for

more information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous

substances can leak into the ground water and get into the food chain, damaging your health and well-being.

EGLO Lighting has a policy of continual product improvement and development, dimensions, hardware and designs may change to reflect

this policy. EGLO reserves the right to discontinue or change product specifications & designs at any time without notice and without

incurring obligations. The images including all features and specifications in this manual are for illustrative purposes only. Product details,

images & line drawings may vary depending on specific product models.

TOURBILLION Ceiling Fan

Thank you for purchasing your new EGLO ceiling fan.

To ensure a safe and successful installation, please make sure to read this manual, ensure

it is on hand for your installer to refer to, and keep in a safe place for future reference.

CONTENT

FOR YOUR SAFETY: 4

BEFORE INSTALLATION: 5

PARTS LIST: 5

SPECIFICATIONS 5

SELECTING A LOCATION: 5

INSTALLING THE HANGING BRACKET: 6

ASSEMBLING AND INSTALLING THE FAN: 6

WIRING CONNECTIONS: 7

OPERATING YOUR REMOTE CONTROL: 8

CODE LEARNING MODE: 8

REVERSE FUNCTION: 8

CLEANING AND MAINTENANCE: 8

RIPPLE CONTROL: 9

TROUBLE SHOOTING: 9

TROUBLE SHOOTING CHECKLIST: 10

WARRANTY CLAIMS ON INSTALLED PRODUCTS: 11

1. AUSTRALIAN CONSUMER LAW: 11

2. LIMITED REPAIR / REPLACEMENT WARRANTY: 11

3. IN-HOME WARRANTY: 12

4. WARRANTY TRANSFER: 12

5. WHAT IS NOT COVERED: 12

6. COMMERCIAL USE: 13

WARRANTY CONDITIONS: 14

HOW TO MAKE A WARRANTY CLAIM: 14

4TOURBILLION Ceiling Fan

FOR YOUR SAFETY:

1. Please read this manual carefully before attempting the assembly or installation of your new ceiling fan.

2. ALL electrical work should only be carried out by a suitably qualified and licenced electrical contractor. This ceiling fan MUST be

installed ONLY by a suitably qualified and licenced electrical contractor.

3. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities,

or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the

appliance by a person responsible for their safety.

4. Do NOT allow children to play with this appliance, and supervise children around electrical devises at all times.

5 Before commencing any electrical work, ensure the power is disconnected and/or the mains switched off at the circuit box and ensure

all pole isolation of the power supply.

6. This ceiling fan can weigh up to 15Kg. The fixing point for your ceiling fan must be of sound construction, undamaged, and capable

of supporting a load 4 times the weight of the fan plus the method of attachment. Verifying the stability of the mounting structure is

the sole responsibility of the consumer and qualified installer.

7. Care needs to be taken to ensure the installation location does not allow the fan blades to come into contact with any object

or surface. There must be a minimum of 30cm clearance between the blade tip (end) and the nearest wall or object. Reduced

clearances to walls or ceilings can also reduce the amount of air your fan can move.

8. The installation must also allow for a minimum clearance of 2.3m between the floor and the bottom of the blades. The installation

must allow for a minimum of 3.0m between ceiling fans.

9. The fan must be earthed.

10. The fan must be connected to a mains supply only. Fans connected to alternate power systems such as Solar, Wind, Battery etc will

not be covered under the terms of this warranty.

11. Use ONLY the EGLO controller supplied with your fan. Use of non-standard or solid-state dimmer type controllers can cause inferior

performance,andpermanentlyinduceahummingnoiseinyourfanmotorwhichcannotberepaired, and which will not be coveredunder

warranty.

12. Do NOT change the direction of your fan whilst it is spinning. ONLY change the direction after the fan blades have come to a

complete stop.

13. Do NOT insert any object into the fan blades whilst in operation, as this can cause damage to the fan, and personal injury.

14. Do NOT use ceiling fans and gas appliances in the same room at the same time.

15. Only globes specified on the products rating label are to be used in EGLO ventilation products.

16. All EGLO products are warranted to be free from defects in Workmanship and materials provided the products are used with a

voltage supply within the range the product is designed to operate.

17. This fan is designed for use indoors only.

18. EGLO lighting will not be liable for any advice given to the consumer from any of our suppliers or third parties, related or otherwise.

19. Proper performance relies on the right fan being correctly installed in the optimum location. Fans that do not perform as expected

and which are not faulty cannot be replaced or exchanged under warranty.

20. The important safeguards and instructions in this manual are not designed to cover every possible condition or circumstance. It is

understood that common sense, caution and care are factors that cannot be built into the product, those using and maintaining this

product must supply these factors.

TOURBILLION Ceiling Fan

SPECIFICATIONS:

o Input: 220-240 V, 50 Hz

o Wattage: 47W: 202963, 202964, 203367

58W: 202965, 202966, 203368

o Weight: 12.8 Kg: 202963, 202964, 203367

14.4 Kg: 202965, 202966, 203368

BEFORE INSTALLATION:

• Carefully unpack your fan on a soft surface to avoid damage to the fan finish.

• Do not lay the motor housing on its side, as the decorative housings may become bent or damaged.

• Check that all parts are present before commencing assembly. Refer to Parts List.

• If any parts are missing, carefully check the packaging, polyfoam and plastic bags for the missing parts, and if they cannot be located,

contact EGLO for assistance before commencing assembly or installation.

PARTS LIST:

TOOLS REQUIRED:

• Phillips head screwdriver

• Flat head screwdriver

• Pair of pliers

• Wire cutter

• Ladder

• Wiring supply cable as required by AS/NZS 3000 wiring rules.

Note: The use of electric drivers can overtighten the screws and damage threads, DO NOT use power tools for tightening screws.

SELECTING A LOCATION:

1. The ceiling fan must be installed in a location so that the blades

are a minimum 300mm spacing from the tip of the blade, to the

nearest objects or walls.

2. The ceiling fan must be installed in a location so that the blades

are a minimum 2.3 m above the floor.

3. The fixing point for your ceiling fan must be of sound

construction, undamaged, and capable of supporting a load

must be 4 times fans weight and the method of attachment. If

the location does not have a solid mounting point, you will

need to install a timber support between two ceiling joists.

Refer to Figure 2.

4. Many EGLO fans are designed for indoor use, though they can also be installed in appropriately covered alfresco areas where the

fan is fully undercover with a minimum of 2 walls. This fan is not waterproof. When installed in an alfresco area, the ceiling fan must

be installed in a location protected from water, wind, dust and salt. Exposure to these elements will void the warranty. In tropical

areas of Australia, increase the distance from the fan to the edge of the roof. Mounting the fan in a situation where it is subject to

water or moisture is dangerous.

8” Downrod Assembly x1

Coupling cover X 1

Motor AssemblyX 1

Blade X 7

Down Cover X 1

Mounting bracket Assembly X1

Motor Screw x 1

Blade and Blade Holder

Down Cover/ Lamp shade

Light Plate

Blade Screw and

washer x 22

Blade Holder X 7

Light Plate X 1

24” Downrod x1

Fixing point MUST be

able to support a load

4 times the weight of

the fan

NOTE: Image is for representation only,

and does not represent the actual bracket.

Fig. 2

6TOURBILLION Ceiling Fan

INSTALLING THE HANGING BRACKET:

1. Install the hanging bracket to the ceiling joist or timber support with the long installation

screws provided. Pass the screws through the slotted holes in the hanging bracket and

secure to the ceiling. Refer to Fig. 3

2. Ensure that at least 30mm of the screw is threaded into the ceiling joist or timber support.

Note: The fixing screws included are designed for use with timber ceiling joists, for all other materials, the appropriate fixing screws

will need to be purchased.

Note: Given the weight of your Tourbillion fan, it is not recommended for use on sloped or angled ceilings. Use on flat ceilings only.

ASSEMBLING AND INSTALLING THE FAN:

IMPORTANT: Check that the power is disconnected and/or the mains switched off at the

circuit box to ensure all pole isolation of the power supply.

1. Assemble the canopy and coupling cover over the downrod. Refer to Fig 4.

2. Insert the wiring loom from the motor into and through the downrod. Refer to Fig 5.

3. Align the holes at the bottom of the downrod with the holes in the collar on top of the motor

housing. Carefully insert the hitch pin through the holes in the collar and downrod. Be careful not

to jam the pin against the wiring inside the downrod. Attach the washer and nut, and tighten

firmly before inserting the R pin. Refer to Fig 5.

4. Ensure the downrod is clamped firmly with the two set screws on the coupling to prevent shaking

and wobble during operation. Refer to Fig 5.

5. Re-check that all screws are properly tightened.

6. Install the safety cable to the ceiling by the screw and washer, and carefully lift the fan assembly up

to the hanging bracket. Seat the down rod ball assembly into the bracket, ensuring the registration

slot of the hanger ball is positioned on the stopper of the hanger bracket to prevent the fan from

rotating when in operation. Refer to Fig 5.

8. Wire the ceiling in accordance to; “Wiring Connections”.

9. After completing the mains electrical connection at the terminal block, connect the ceiling fan

wiring by connecting the quick connector plugs. Refer to “Wiring Connections”.

10. Slide the receiver into the ‘slot’ in the hanger bracket, connect, and store all wires

neatly.

11. Raise the canopy up to the hanger bracket, and carefully tuck cables inside the

canopy as you slowly raise it to the ceiling. Particular care must be given to ensure that

no wires are damaged during this step, especially the remote antenna. Fix the canopy

by twisting clockwise to lock into place, and secure with the canopy screws provided,

and tighten firmly. Refer to Fig. 6.

12. Attach the blade holders to the blades using the 3 screws provided.

Fig. 4

Safety Wire

Bolt

R Pin

Fitter Plate

Light Plate

Canopy

Downrod

Coupling Cover

Fig. 5

Safety Wire

Bolt

R Pin

Fitter Plate

Light Plate

Canopy

Downrod

Coupling Cover

Fig. 6

Fig. 3

TOURBILLION Ceiling Fan

Fig. 7

WIRING CONNECTIONS:

WARNING:

FOR YOUR SAFETY ALL ELECTRICAL CONNECTIONS MUST ONLY

BE UNDERTAKEN BY A QUALIFIED AND LICENSED ELECTRICIAN.

Note: For safe use of this fan, and all-pole disconnection MUST be incorporated into the fixed wiring in accordance with the wiring rules.

As outlined in clause 7.12.2 of AS/NZS 60335-1 for meeting the minimum electrical safety of this standard. A single-pole switch also must

be placed in the same room as the fan as per local wiring regulations AS3000.

13. Working one blade at a time, remove the blade holder screws from the motor,

align the holes on the blade holder with the holes on the motor, and attach using

the screws and washers provided. Refer to Fig. 8.

14. Re-check that ALL screws are properly tightened.

15. Remove the 3 screws on the fitter plate. Align the slotted holes on bottom cap

and fitter plate and fix with the 3 screws. Refer to Fig. 9.

WITH LIGHT:

Loosen the 3 screws on the fitter plate. Align the slotted holes on

light plate and fitter plate and fix with the 3 screws. Refer to Fig. 9.

Install the down cover onto fan by twisting in.

Note: The use of electric drivers can overtighten the screws and damage threads, DO NOT use power tools for tightening screws.

Fig.8Fig.9

8TOURBILLION Ceiling Fan

OPERATING YOUR REMOTE CONTROL:

1. LED Indicator light

2. Turn the fan ON/OFF

3. Fan speeds (1= Low, 5= High)

4. Timer control for the fan

(1H= Fan stops after 1 Hour, 8H= Fan stops after 8 Hours)

5. 12V battery for the transmitter (not Included)

6. Direction of the fan (Forward/Reverse)*

7. Turn the light ON/OFF

F/R* – Press and hold for 3 seconds to operate. The fan will slow down and change

direction. During the slow down period, the fan speed function is disabled until

direction has been changed

Note: If not using the fan and remote for extended periods, remove the battery from

the transmitter.

CODE LEARNING MODE:

The remote control has been pre-paired with the fan for your convenience, however should you ever need to replace the remote control,

follow these simple steps:

1. Within 30 seconds after the receiver is powered ON (connected), aim the transmitter towards the receiver and press the “FAN ON/OFF”

button on the transmitter for 2~3 seconds.

2. When you hear a “beep”, the digital paring is complete, and you can operate the fan normally.

Note: Please notice that the digital paring will not function after 30 seconds since the receiver is powered on.

If the transmitter and receiver are not working or working properly, check:

1. The battery is in the correct position and making good contact, and replace batteries if necessary.

2. Is there any other radio frequency or remote-controlled devices nearby, devices using the same frequency can interfere with each

device?

3. Low voltage in the batteries can affect the operation and signal reception. The LED indicator light will flash when the battery is low,

replace the battery immediately.

CLEANING AND MAINTENANCE:

All EGLO ceiling fans need be maintained regularly to ensure performance is maintained.

Your fans natural movement can cause screws to loosen. Every 6 months, check that ALL screws are securely tightened with a screwdriver.

All EGLO ventilation products should be cleaned regularly to insure against corrosion from salt, dust and moisture, both externally and

internal (where allowed and possible).

For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the finish. Surface smudges or an accumulation of dirt

and dust can easily be removed by using a mild detergent and only a slightly dampened cloth.

Note: Do NOT use abrasive cleaning agents as they may damage the finish.

REVERSE FUNCTION:

Your ceiling fan can operate either in fan mode or reverse fan mode.

SUMMER (Forward)

For a cooling effect during summer, your

fan should run in a counter clockwise di-

rection, forcing the room air down and

outwards creating a wind chill effect that

makes you feel cooler.

WINTER (Reverse)

During the winter, your fan should run in a clock-

wise direction at low speed. This will gently draw

the warmer air down from the ceiling , balancing

the rooms temperature, and allowing you to lo-

wer your heating thermostat.

FAN

ON/OFF LAMP

ON/OFF

524

1H 2H

F/R

4H 8H

TOURBILLION Ceiling Fan

RIPPLE CONTROL:

Electricity distributors through Australia, particularly areas of NSW and QLD use a ripple control signal on their distribution networks to

remotely control demand devices like off-peak hot water heaters, and to implement differential tariffs.

Ripple control adds a high frequency signal on top of the standard Australian 240V AC 50Hz power supply, and some electrical appliances

can be sensitive to this high frequency signal. It is mainly devices like fans, toasters and non-dimmed or dimmed lights that can potentially

be affected by the ripple control signal. The result could be buzzing noises from fans, or flickering lights at certain times of the day.

Different ripple control signals may be used at different times and can affect different products at different times of the day.

However, even if there is a ripple control signal present in your power grid, it doesn’t necessarily mean that you will see its symptoms,

because not all properties will be affected in the same way.

There can be a strong amplification of the signal in certain areas of the grid, caused by various factors related to the impedance of the

supply grid itself, and this can cause symptoms, even if the product has seemed unaffected before.

Energy efficient LED lighting can be very susceptible to any variation in the power supply, and will be much more affected by the ripple

signal than other lighting loads.

Note: Ripple control noise is NOT covered by warranty. Service calls based on noise where the signal filter has not been fitted, and a

genuine fault cannot be found by our qualified service agent, will result in you being charged the cost of the service call.

TROUBLE SHOOTING:

WARNING:

CEILING FAN MUST BE SWITCHED OFF AND ISOLATED

BEFORE COMMENCING ANY TROUBLE SHOOTING

WOBBLE / BALANCE:

Please note that all ceiling fans are not the same, even fans of the same model, some may move more or less than others. Movement of

a few centimetres is quite acceptable, and does not suggest the fan will fall if installed correctly.

All ceiling fan blades are weighed and grouped by weight. It is impossible to eliminate wobble altogether and should not be considered a

fault. Ceiling fans tend to move during operation because they are not generally rigidly mounted.

To reduce the fan wobble:

• Check that all screws which fix the mounting bracket and down rod are tightly secured.

• Wobble may result from inconsistent blade level. Check this by measuring from the tip of the blade to the ceiling, and

repeat on every blade.

10 TOURBILLION Ceiling Fan

If the measurements are different;

1. Check that the blade screws are not overly tightened, or loose, causing the tip of the blade to be unlevelled.

2. Out of shaped blades can unbalance the fan and cause wobble. Check by removing all blades and stacking on a flat level surface,

and ensure all blades are a uniform shape.

3. Interchanging adjacent blades can redistribute the weight and result in smoother operation.

WARNING: If unusual oscillating movement is observed, stop using the ceiling fans immediately, and contact the customer care hotline.

BALANCING KIT:

A balancing kit may be required to balance the ceiling fan at some stage if it becomes unbalanced over time. Please refer to the instruc-

tions contained with the balancing kit for details of how to use.

NOISE:

When it is quiet, especially at night, you may hear occasional small noises. Slight power fluctuations and frequency signals superimposed

in the electricity for off-peak hot water control, may cause a change in fan motor noise. THIS IS NORMAL.

Please allow a 24-hour “settling-in” period, as most noises associated with a new fan disappear during this initial period. Please note that

this is not a product fault and as such is not covered under warranty. All electric motors make noise to some extent!

TROUBLE SHOOTING CHECKLIST:

(*) May require the assistance of a qualified and licenced electrical contractor.

PROBLEM POSSIBLE CAUSE POSSIBLE REMEDY

Fan will not start. Fuse or circuit breaker blown. Turn power OFF.

Check fuses and circuit breaker. (*)

Loose mains connections to fan. Turn power OFF.

Check connections at terminal block. (*)

Controller/switch not in correct position. Turn power OFF.

Check that controller/switch is in the correct position.

Fan Wobbles. Fan blades are not horizontal to the ceiling. Refer to ‘WOBBLE / BALANCING’ section of this manual.

Blade screws are loose. Check that all screws are securely tightened. Do NOT over-

tighten.

Blades are out of shape. Stack blades on a flat level surface, to ensure all blades are a

uniform shape. Contact your retailer for replacement blades.

Fan hanger ball not seated correctly in hanger bracket. Turn power OFF.

Support the fan very carefully, and rotate the hanger ball to

ensure the registration slot is positioned on the stopper. (*)

Noisy Top canopy touching ceiling. Lower the decorative canopy so that it does not contact the

ceiling.

Loose blade screws. Check that all screws are securely tightened. Do NOT over-

tighten.

Hanging bracket not installed correctly. Turn power OFF.

Check and if necessary re-install the hanging bracket if not

installed/ installed correctly. (*)

Incorrect controller. Turn power OFF.

Change the controller to the supplied controller. (*)

Ripple control signal noise. Turn power OFF.

Install the included signal Filter. (*)

Fan needs to settle in. Allow 24 hours of operating time to allow fan to ‘settle in’.

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