Dreame H11 Dimensions
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Dreame H11
WET and DRY Vacuum
FAQs
2
Specs....................................................................................................................................................3
Product introduction and maintenance..............................................................................................4
FAQs..................................................................................................................................................... 9
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Specs
1. What is the rated power of the H11?
A: The rated power of H11 is 170W.
2. What is the rated input of the H11?
A: The rated input of H11 is 21.6V.
3. What is the battery pack capacity of the H11?
A: The H11 is equipped with six 2500mAh batteries.
4. How long could H11 work after fully charged?
A: The H11 could work for about 30 minutes after being fully charged.
5. How long does the H11 take to be fully charged?
A: It will take around 3hours to be fully charged.
6. What is the vacuum degree of the H11?
A: The Vacuum degree is ≥5.5kpa.
7. What is the clean water tank capacity of the H11?
A: The clean water tank capacity is 900ml.
8. What is the dirty water tank capacity of the H11?
A: The clean dirty tank capacity is 500ml.
9. What is the decibel noise when the H11 is working?
A: The working noise is around 76dB.
10. How many suction level modes does the H11 have?
A: The H11 has two modes: Standard Mode and Turbo Mode.
11. What is the weight of the H11?
A: The net weight of the H11 itself is 4.60kg.
12. What is the dimension of the H11?
A: The dimension of the H11 itself is 290*218.5*1105mm.
13. What is in the Box?
A: Charging Base, Handle Assembly, Main body, Cleaning Brush, Back-up Roller Brush, Power
Adapter, Accessory Holder.
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14. What is the motor speed of the main motor?
A: The main motor reaches a speed of 36000r/min.
15. What is the motor speed of the brush?
A: The brush has its own motor, reaching a speed of 9300r/min.
Product introduction and maintenance
1. How to install the H11?
A: Insert the end of the handle assembly vertically into the port on the top of the vacuum
as indicated, you will feel it click in place.
Note: To disassemble the handle, please use a hard object to reach into the hole on
the back of the vacuum to press the contacts, and at the same time, pull the handle upwards.
2. How many buttons does the H11 have, and what are they for?
A:
On/Off Switch: Press briefly to turn on and press again to turn off.
Self-clean Button: Press briefly to start the self-clean mode, press and hold the button to enter
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the deep self-clean mode.
Suction Level Button: The vacuum is powered on by default in Standard mode. You can press the
suction level button to enter the Turbo mode according to actual needs.
Voice Prompt Button: Press briefly to turn on/off the voice prompt and adjust the volume. Press
and hold to switch the language.
3. How to do the cleaning task with H11?
A: The vacuum is equipped with an upright/tilt switch. Please use it at an angle after turning it on.
Short press the on/off switch to power on and the vacuum starts cleaning. Press again to stop
working.
Note: Do not recline the vacuum more than 140°to protect against water leakage.
4. How to charge the H11?
A:
1. Place the charging base on the level ground against a wall. Connect one end of the power
adapter to the charging base and another end to a home socket.
2. Place the vacuum on the charging base, then the screen lights up to indicate the charging
status. The number on the display screen represents the current battery level in a percentage
during charging. When the number is at 100, the battery is fully charged.
Once the vacuum is fully charged, the indicator will turn off after 10 seconds.
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5. How to do the self-clean for H11？
A: The self-cleaning function can be enabled only when the vacuum is charged and the battery
level is more than 10%.
Place the vacuum upright on the charging base after designated cleanups and make sure the
clean water tank is full.
Press the self-cleaning button on the top of the handle briefly, the self-cleaning indicator lights up
on the screen and the self-cleaning starts.
The vacuum will continue to recharge after the self-cleaning is finished.
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6. How to clean the dirty water tank?
A:
7. How to clean the roller brush?
A:
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8. How to clean the filter?
A:
9. How to clean the tube?
A:
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FAQs
1. Why does the robot show the error icons? What are they for?
A: If the vacuum is not working properly, the screen display will show an error message. Please
refer to the troubleshooting table to find your solution.
2. Why does the robot show the troubleshooting errors? What are they for?
A: If the vacuum is not working properly, the screen display will show an error message. Please
refer to the troubleshooting table to find your solution.
3. Why does the suction power become weak?
A:
1. There might be blockage with the filter, roller brush, and the tube; Please check and clean
those parts in time.
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2. The roller brush cover, filter, and clean water tank have not been installed in place; Please
check and install those correctly.
4. Why does the H11 make the strange noise?
A:
1. There might be too much water in the dirty water tank; Please empty it in time;
2. The main suction opening might be blocked; Check and clear any blockage.
5. What should I do if The battery status indicator does not light up while charging?
A:
1. Please make sure the power adapter is plugged in properly and connect to the base normally;
2. Please place the H11 back to the base again.
6. Why does the self-clean fail?
A:
1. The roller brush might be blocked, please open the cover and clear the blockage;
2. Make sure the vacuum is charging and the battery is over 10% before activating the self-clean
mode;
3. Confirm the dirty water tank is installed correctly and not full;
4. Check if the clean water tank is installed correctly and not empty.
7. Why does no water flow come out of the vacuum when cleaning?
A:
1. Please check if the clean water tank is installed properly and fill the clean water tank;
2. Please confirm whether the vacuum is in water absorption mode;
8. Why does the vacuum fail to turn on?
A:
1. The handle assembly has not been installed in place; Please reinstall the handle assembly;
2. The vacuum is out of battery or low on power. Please fully charge the vacuum first, then
continue to use it;
3. The roller brush has not been installed in place, or the roller brush is stuck. Please reinstall or
clean the roller brush;
4. The dirty water tank has not been installed in place or fully; Please reinstall it and empty it.
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