DQ HEATING DUNE Manuel utilisateur

Dune Radiator Fixing Instructions

Please unpack your delivery carefully and inspect the radiator and contents –

any damages or shortages must be notified to your supplier within 3 days of

delivery of your goods.

Technical Specifications

Materials Stainless Steel

Connections ½” Flow and

Return

Test Pressure 7Bar

Testing Authority EN442

Max operation pressure 4 Bar

Max working temperature 95c

These can be cleaned using a soft damp cloth

with a non-abrasive cleaning product.

PLEASE NOTE: That in accordance with Part L1 2006 of the Building Regulations and BS7593:1992 code of practice for the

treatment of hot water and central heating systems, we recommend flushing the heating system before installation of new

radiators and then adding the correct quantity and type of inhibitor for use with the radiator and system to prevent

corrosion. Damage caused to systems not protected by a suitable inhibitor will not be covered by the manufacturer

warranty. It is the responsibility of the installer to ensure the correct use and suitability of the fixings provided. No liability

for costs or damages arising from failure to do so can be accepted.

SPECIFICATION FOR DUNE

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For installation, please refer to the instruction manual which comes along with the product.

USER MANUAL

for steel & stainless steel radiators

DO NOT CONNECT THE RADIATOR

TO NETWORK BEFORE HAVING READ

AND UNDERSTAND THE FOLLOWING

INSTRUCTIONS.

THESE INSTRUCTIONS SHOULD BE READ CAREFULLY,

AND RETAINED FOR FUTURE REFERENCE

CAUTION: To avoid overheating,

do not cover the heating appliance.

CAUTION: Hot surface.

Radiator must be installed only by expert technicians

and installation must be compliant with all applicable

rules, and national safety regulations and laws in

force in the country where the product is installed.

CAUTION - Some parts of this product can become

very hot and cause burns. Particular attention has to be

given where children and aﬄicted people are present.

During operation the radiator surface will get hot,

however momentary contact with any part of it

should not cause any injury.

In case the radiator is used in a public place, a warning

should be placed next to it advising the hot surface.

CARE AND MAINTENANCE

Radiators are designed to be used under below

circumtances;

•Radiators are heavy items and should be securely

fastened to the wall. In all cases, it is strongly

recommended that a suitably qualiﬁed professional

carries out the installation. Speciﬁc care should be

taken into consideration, including the ﬁxing method

used to secure the radiator to the wall, the type and

the condition of the wall itself, and any additional

potential forces or weights, prior to ﬁnalising installation.

•The wall plugs supplied with your radiator may not

be suitable for your wall type. The appropriate wall

plugs should be choosed by your installer.

•The product is reliable for maximum working

pressure of 4 bar. DO NOT use the product above

these maximum pressure limits.

•Before installing the radiator, heating system should

be properly ﬂushed and ﬁlled in order to remove debris,

sludge and clean solid particles and chemical residues,

which may cause corrosion and damage the system.

•When connecting pipes of various materials, their

diﬀerence in electrode potential may cause galvanic

corrosion and serious damage of pipes, valves and other

equipment in the system. To avoid galvanic corrosion, it

is highly recommended to use the same materials, or

materials with similar electric potential, throughout loop.

•When the air is trapped within the radiator, it may cause

ineﬃcient warming. Purge plug should be loosened with

a screwdriver to release the air. When the water starts

to come out, the purge plug must be retightened.

•Do not empty the water in your radiators throughout

summer or during a renovation when they are not in

use for a long period. In this case turn of the inlet and

outlet valves so that the water does not drain. If

radiators are left dry for a long time corrosion can occur.

•Ph of the water used in the systems shall be

between 8,5 and 10,5.

•To clean the product, use a slightly wetted piece of

cloth. DO NOT use harsh chemicals, cleaning solvents,

bleaches, strong detergents or especially those

containing hydrochloric acid.

•Altough there is no direct contact, usage of cleaning

solvents, chemicals (strong acids) or bleaches in the same

area with radiators may cause corrosion by the evaporation

of these chemicals to air and condensation back to radiator

surface. This results in damaging the passive ﬁlm layer on

stainless steel. Guarantee is not valid for such cases.

•The water in the system should not contain substanc-

es such as chlorine and halogen salts. Halogen salts

and chlorine can cause corrosion in your radiator.

•Many water conditioning materials contain chlorinated

hydrocarbons. The use of chlorinated hydrocarbons

may harm to your radiator.

•Artiﬁcially softened water shall not be used in the system.

•Water from a thermal source should not be used

directly in the heating system as heat transfer ﬂuid.

•Radiators are designed to operate between 0 ° and

95 °. DO NOT use in open air environments.

•Radiators should be stored in dry, moisture-free,

indoor and in chemical vapour free environments.

•Radiator and towel rack are for hanging and drying

towel, do not use out of purpose. Do not hold onto,

get support or climb on it. Do not extend the usage

area of the hanger with additional apparatus.

•Never wash the product with water. Clean only with

a wetted piece of cloth.

•Do not remove or loosen the towel holder ﬁxing

screws in products with towel holder.

GUARANTEE

•Guarantee conditions comply with the directive

1999/44/EC of the European Parliament and of the

Council of 25 May 1999 on certain aspects of the sale

of consumer goods and associated guarantees.

•Guarantee conditions do not apply in below

explained conditions:

-Non-compliance with the operating instructions given

by the manufacturer in the ‘’care and maintenance’’

sections of this document during the use of the product,

- Modiﬁcation or repair of the product by parties

other than the manufacturer,

- Damaged caused intentionally, by negligence or by

accident during transportation, installation or at any

stage of the product’s life cycle.

•Producer oﬀers 5 years of guarantee for Carbon Steel

radiators and 10 years of guarantee for Stainless Steel

radiators when they are installed in Closed Systems*.

•In Open Systems** while guarantee conditions do

not apply to Carbon Steel radiators, Stainless Steel

radiators are under 5 years of producer guarantee.

• In Sanitary Hotwater Systems*** 2 years of producer

guarantee is only valid for radiators which are

produced from 316 Grade (EN1.4401) Stainless Steel.

Guarantee conditions apply neither to Carbon Steel

nor to 304 Grade (EN1.4301) Stainless Steel radiators

that are installed in Sanitary Hotwater System.

* CLOSED HEATING SYSTEM: It is a system that water

circulates in a closed loop water installation (including

the radiator and the towel heater) without exposure

to the atmospheric eﬀects.

** OPEN HEATING SYSTEM: It is a system that water

circulates in the installation (including the radiator

and the towel heater) being exposed to atmospheric

eﬀects through open expansion tanks. Open expansion

tanks are used in order to balance the increasing

pressure or to compensate the diminishing water in

the heating system.

*** SANITARY HOT WATER SYSTEM: Domestic hot

water is used for domestic purposes as well as heating

the radiators and towel warmers in an open circuit.

AFTER SALES SERVICES

If a manufacturing defect is observed within the

warranty period, provided that it has been installed

and operated in accordance with these instructions,

we undertake ﬁrst to repair the product. If the

product can not be repaired, we oﬀer to exchange

(we keep the right to modify, change, revise or cancel

the products in our range, so exchange is subjected

to availability). If the product is no longer in our range,

we oﬀer a substitute product.

If this product appears damaged when ﬁrst received

or does not function correctly contact us by e-mail

[email protected]

To assist you, we will need the following information:

model name & number (this can be found at the back

of the product) nature of the fault & date of purchase.

Please retain your receipt as proof of purchase.

recycling to prevent possible harm to the environment

or human health and to promote the sustainable

reuse of material resources. Recycling information is

available at the product retailer, local waste authorities

or national organizations.

The producer is not liable for the misspellings and

copying errors. The producer remains the right to

make changes in the product. This document can not

be copied completely or partially without the written

permission of the producer.

NOTES FOR DISPOSAL OF THIS PRODUCT VALID

FOR THE EUROPEAN UNION

The crossed-out wheeled-bin

symbol on your product reminds

you that in the European Union

all electrical and electronic

products and batteries must be

separately disposed at the end

of their working life.

Do not dispose of these

products as unsorted domestic

waste. Return the products to

90°

1 2

1- Adjust the height of your radiator

by using a metric ruler.

2- Set the location of your radiator

as desired, align with the ground by

using a spirit level and mark the

position of the wall mounting

brackets.

1- Drill holes (Ø 10 mm) into the spots

you have marked.

2- Nail the wall plugs (E) in the holes

by using a hammer.

3- Screw the wall mounting brackets

all the way to the holes with the help

of a screwdriver.

1- Place your radiator into the wall

mounting brackets (D).

2- Insert the setscrews (F) into the

slots on the mounting brackets (D),

adjust the distance between the wall

and your radiator then tighten the

setscrews by using an Allen key

(M3).

1- Insert the diverter into the tube

where the outlet valve is located

then push until it reaches the metal

sheet inside the tube.

2- Screw the diverter onto the metal

sheet by using an Allen Key (M10).

90°

1 2

1- Adjust the height of your radiator by

using a metric ruler.

2- Set the location of your radiator as

desired, align with the ground by using

a spirit level and mark the position of

the wall mounting brackets.

1- Drill holes (Ø 10 mm) into the spots

you have marked.

2- Nail the wall plugs (E) in the holes

by using a hammer.

1- Pass the wall mounting screws (C)

through the screw cap holders (J).

2- Place your radiator on the wall

and screw the mounting brackets all

the way into the wall with the help of

a screwdriver.

1- Attach the screw caps (I) to the

screw cap holders (J) on the wall

mounting brackets.

3 4

INSTALLATION

Installation information in this section

includes below products!

ARES, NORTE, RAMSEY

CONTENT OF MOUNTING SET

Wall Mounting

Screw (x4)

Wall Mounting

Bracket

(x4)

Wall plug (x4)

Diverter

(x1)

Setscrew (x4)

A B CC

D E FE

G H G

Air Vent (x1)

CONTENT OF MOUNTING SET

IMPORTANT NOTE

∙ Place your radiator at least 12.5 cm above the floor.

∙ Provide insulation by wrapping PTFE tape on the treads before installing the valves.

∙ Apply silicone seal fluid to all treaded parts containing o-rings.

∙ Connect your radiator to the utilities after following all the installation steps in the manual.

∙ After connecting to the utilities, do not forget to discharge the trapped air inside the radiator before commissioning.

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Blind Plug (x5)

Wall Mounting

Screw (x12)

Wall Plug (x12)

Screw cap (x12)

Screw Cap

Holder (x12)

A B CC

E G

Air Vent (x1)

Blind Plug (x1)

Installation information in this section

includes below products!

BIANCA, UNO, MALIBU

Decorative Cap (x6)

Only for mirror finished products

Decorative Cap (x1)

Only for mirror finished products

INSTALLATION GUIDE

TOOLS REQUIRED FOR INSTALLATION

ELECTRIC DRILL &

DRILL BIT

STEP LADDER

(FOR HIGH PRODUCTS)

SPIRIT LEVEL

CORDLESS

SCREWDRIVER

(BIT PH2)

CROSS POINT

SCREWDRIVER

&METRIC RULER HAMMER ALLEN KEY

TERMS AND CONDITIONS

You must immediately remove all packaging, inspect the goods and notify us of any damage to the goods within 3 days of delivery. We shall have no obligation

to replace or repair damaged goods in the event of failure by the Buyer to comply with this provision. Radiators, which are off an unacceptable standard or are

damaged, must not be installed. If any items is installed it will be treated as being as accepted as received.

Damaged goods being returned will only be collected from your delivery address, unless otherwise agreed in writing. Any other goods, which we accept back,

are to be returned by you to our place of business at your expense.

Items will be accepted as a return, which have not been installed or damaged after delivery. We do not accept liability for any damages sustained after delivery.

Goods should be returned in their original packaging, provided such packaging and goods are undamaged.

We may issue a credit note for goods, which we accept as returned.

We may agree to provide you with replacement goods prior to collecting or receiving back the goods to be returned (whether faulty, damaged or otherwise) but

only on the condition that: the replacement goods are paid for in full and we reserve the right to re-invoice you in the event that the returned goods are found

to be in a worse condition than when they were originally received by you or where such goods have not been received back to us within 3 months of the

replacement goods being received by yourselves. A re-stocking charge of 30% will be applied to all non-faulty stock items that wish to be returned. Special order

and non-stock products cannot be cancelled. Where cancellation or alteration of orders is accepted by us, you may be required to pay a restocking charge, to

cover administrative costs and collection costs (if applicable); such charges to be determined by us. If the goods we deliver are faulty or damaged, we will meet

the cost of the return, as long as the fault is reported to us within 3 working days.

The goods will be deemed to have been accepted when they have been delivered and we may not accept claims for any visible defects found after installation.

We accept no liability for any cost incurred relating to the cost of installation.

We shall not be liable for any plumber’s costs, decorator’s costs, transport costs, late penalties, or any other costs, as a direct or indirect result of (i) any defect

in the goods (including but not limited to any manufacturing faults, such as leaks, that become apparent on or after installation) or (ii) late delivery of the goods.

GUARANTEES AND LIABILITIES –we are not the manufacturer of this product we will take all reasonable endeavours to make over to you the benefit of any

warranty or guarantee given by the manufacturers. The item must have been fitted in accordance with British and or European standards as well as these fitting

instructions.