DMX Marquee W610 Guide de démarrage rapide
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Marquee Technical Guide - Version 6.3.11 –101911 DMX Inc. ©2011 All Rights Reserved
Technical Guide
W610 Media Player
September 2011
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Marquee Technical Guide - Version 6.3.11 –101911 DMX Inc. ©2011 All Rights Reserved
Marquee Introduction.....................................................................................................................................3
Marquee Solution Overview .........................................................................................................................4
Media Player –W610......................................................................................................................................5
media player specifications........................................................................................................5
step by step instructions ........................................................................................8
prior to leaving client premise..............................................................................10
Network Configuration.................................................................................................................................11
Wireless Network Activation and / or Static IP........................................................................11
alternate Network Connection..................................................................................................16
Video pass-thru adapter (standard) configuration...............................................................................17
installing video pass-thru (standard definition) using the Hauppauge HVR-1950................18
installing video pass-thru (high definition) using the Hauppauge HD-PVR..........................20
Quick Start Installation of Marquee W610 player .................................................................................22
Audio Visual Best Practices Guide ..........................................................................................................23
Troubleshooting........................................................................................................................24
Tested and Approved for Best Practices.................................................................................26
Table of contents
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Marquee Technical Guide - Version 6.3.11 –101911 DMX Inc. ©2011 All Rights Reserved
Marquee Introduction
Welcome!
This Marquee Technical Guide has been designed to walk you through the technical
aspects and installation of the Marquee system with the W610 media player - step by step -
giving you the detail and supporting information you will need to perform a standard
installation.
Towards the end of the document, you will find recommendations on how to handle less
ordinary installations. You will also find a one page “Quick Start Installation” guide, which is
included with each player.
Please remember, you may always call DMX Customer Service at 888-825-9496 for
assistance in all installation matters.
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Marquee Technical Guide - Version 6.3.11 –101911 DMX Inc. ©2011 All Rights Reserved
Marquee Solution Overview
DMX Call Center
Marquee Media Player
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Marquee Technical Guide - Version 6.3.6 –021111 DMX ©2010 All Rights Reserved
Media Player –W610
media player specifications
Dimensions 7.56” x 8.27” x 2.44” (W x D x H)
Weight 5 pounds, including external power supply
Network 10/100/1000 Mbps Ethernet
802.11b/g/n wireless
Supports WEP, WPA, WPA2, CIPHER-TKIP &
CIPHER-CCMP wireless encryption
Supports DHCP & static addressing
Storage 250 GB Hard Disk Drive, Optional 16 GB or 32 GB
Solid State Drive
Video Input Supports pass-through of external video sources
using optional video encoder
Video Connectors HDMI, DVI-I (Dual Link) and VGA
Video Output Standard & High Definitions up to 1080p
Audio Connectors 3.5 mm Stereo or HDMI
Operating System Linux
Mounting Rubber feet, or VESA/FDMI display mount
Media CODECs Supports all standard media types
Power Consumption Less than 32 watts
Approvals FCC Part 15 Class A (entire system), UL/CE/TUV
(power supply)
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Marquee Technical Guide - Version 6.3.9 –040511 DMX ©2010 All Rights Reserved
Marquee W610 Player I/Os
Analog Audio
USB Port
DVI
HDMI
VGA
LAN Port
Wireless
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Marquee Technical Guide - Version 6.3.9 –040511 DMX ©2010 All Rights Reserved
installation of W610 player
required tools & equipment
USB Keyboard
Ethernet patch cable
HDMI, VGA or DVI display and video cables. If using VGA cables, while not required for all
displays, VGA DDC2 cables are recommended.
Male 1/8” (3.5mm) cable (if audio is supported and HDMI is not utilized)
Tie wraps
Cable cutter
helpful tools for player configuration and troubleshooting
Laptop computer
Network cable tester
label maker (to label any cables that may run a long distance
Spare RJ-45 (Ethernet) connectors
DMX customer support hours
Monday through Friday, 7:30 AM to 7:30 PM Central Standard Time
Saturday: 9:00 AM - 6:00 PM Central Standard Time
pre installation steps
1. Standard wired or wireless broadband Internet access is required. In addition, HTTP,
HTTPS and SFTP ports (80, 443 and 22, respectively) should be enabled. Specific IP ranges
to configure firewall settings are listed in the Optimal Firewall Configuration section of this
document.
2. Verify displays support Marquee. Most displays on the market today will support Marquee. If
the client has an existing video distribution solution, the below recommendations will help
ensure the monitors take maximum advantage of Marquee:
a. Identify inputs (e.g., HDMI, VGA, DVI) that can / will be used.
b. Determine the location where Marquee player(s) will be installed. Ensure that dedicated
(non-switched) power is present, and that network cabling or wireless coverage is
available.
c. Review the video distribution requirements for distances and numbers of screens.
The distance from the signage player to each monitor, and functionality required, dictates the
type of connection. Distances of less than 100 feet may not need any amplification of signal
and may be able to split signal to up to three monitors using VGA two way splitters and high
quality VGA cables. Review supporting documentation for any solution over three monitors and
or a distance of over 100 feet. Please verify if content is being presented in landscape or
portrait mode, and if live TV or other external video is to be presented on the screens. For more
detailed information on these and other scenarios, consult the current Marquee Installation
Instructions.
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Marquee Technical Guide - Version 6.3.9 –040511 DMX ©2010 All Rights Reserved
3. Out of the box, the W610 defaults to operate from a wired network connection. If performing a
wireless setup, you will need to know the following information in advance of performing
configuration:
–SSID
–Encryption Key Type (e.g., WEP/WPA)
–Passphrase type (ASCII/Hex). If this is unknown, and the key contains
only the letters A-F and numbers, it is most likely a Hex key.
–Passphrase or Key
After obtaining this information, please follow the instructions later in this document under
Wireless Installations.
4. The default network configuration uses DHCP to acquire a network address. If a static IP
address if preferred or required, follow the instructions later in this document.
step by step instructions
Identify a discreet location for placement of the media player. Ideally, it should have limited access
and be near an existing network port to the public Internet. A network/phone closet, manager‟s
office or other secure location is recommended. Place the media player in a location near the
dedicated power source, the available network port, and where at least 3” of airflow is available
around the unit. The media player may be mounted on its side if necessary.
Confirm availability of a dedicated (non-switched) power source. The media player receives
content and software updates overnight. It should not be powered by a source that is turned off at
any time. A surge suppressor with COAX suppression is recommended.
Note that standard broadband Internet access is required. In addition, HTTP, HTTPS and SFTP
ports (80, 443 and 22, respectively) should be enabled.
Recommended Step: Using a laptop (or other network device), connect to the existing network
and confirm that marquee.dmx.com can be pinged. If it is not accessible, network connectivity
must be corrected prior to proceeding.
Connect one end of the included Ethernet patch cable to the existing host network port.
Connect the other end of the Ethernet patch cable to the RJ-45 Ethernet port on the rear of the
media player.
If a wireless network is being utilized, connect the wireless antenna to the antenna post on the rear
of the media player.
Connect the appropriate cables from the video screen to the appropriate connector on the rear of
the media player. The screen must be connected and powered on prior to powering the media
player.
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Marquee Technical Guide - Version 6.3.9 –040511 DMX ©2010 All Rights Reserved
If audio is being installed, and HDMI video cables are not being used, connect a male 1/8”
(3.5mm) connector cable (not included) to the GREEN analog audio connector on the rear of the
media player. Connect the other end of this cable to the audio amplifier or display audio input.
NOTE: The W610 media player defaults to using audio over HDMI. If analog audio is to be used,
this must be communicated when contacting DMX Customer Service. The player settings will be
remotely changed to output analog audio at this time. While the W610 supports multiple output
connector types, only one output can be used at a time (e.g. can not use the HDMI and VGA at
the same time to connect one player to two screens).
If the player is required to support live video content from an external source (e.g., cable or satellite
TV), please see the required installation steps later in this document.
Connect the included power cable to the rear of the media player.
Connect the other end of the power cable to a dedicated (non-switched) power source.
Unit should power on automatically. If not, press the power button on the front faceplate of the
media player. The screen will be black for about 25 seconds as the player starts.
Configure the player Time Zone to insure proper playback of scheduled content. To do so attach a
keyboard to the media player. Simultaneously press CTRL-ALT-T. Select the Geographic Area
where the player will be installed. Press ENTER. Select the City or Region Corresponding to
Your Time Zone. Press ENTER.
Upon startup, the media player will display a series of diagnostic messages for approximately 90
seconds. Green Pass messages throughout indicate that the player is successfully installed and
able to communicate with Marquee servers. Any Red Fail messages indicate the location of a
network problem. Note these and provide them to the local network administrator to troubleshoot.
At the conclusion of this diagnostic screen, the image will either:
change to a Marquee logo until the client playlist has completed the download process; or
if you have pre-loaded your client‟s playlist prior to installation, the unit will begin to
display the client content; or
continue to display the Marquee logo until a client playlist is assigned.
NOTE: The wired network LED indicators on the W610 also provides information on the speed of
the connection as described below:
Yellow solid = 10 Mbps Link
Yellow blink = 10 Mbps activity
Yellow & Orange solid = 100/1000 Mbps Link
Yellow & Orange blink = 100/1000 Mbps activity
Call DMX Customer Service at 800-345-5000 to confirm connectivity, provide serial number,
validate location information and activate player.
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Please advise your client that download times will vary substantially, and are based upon the
number of files being downloaded, the type of files (video or image) and the amount of available
bandwidth to the media player.
prior to leaving client premise
Point out location of the serial number, power button, power cord, Internet and cable connections to
the customer.
Ensure your customer knows how to contact you should they experience any problems.
Settings are available via the Resources section within the Marquee Dealer menu.
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