HDMI ADAPTER KIT TO SOLVE
4K/120Hz & 8K INCOMPATIBILITY
ISSUE
The SPK618 HDMI adapter solution is designed to remedy a compatibility issue
between select Denon A/V receivers that support 4K/120Hz and 8K video
resolutions (specific models listed below) and gaming consoles that support
4K/120Hz and 8K video resolution output. If you experience a black screen and no
audio when trying to pass through 4K/120Hz or 8K signals from gaming devices
connected to the 8K input of the Denon A/V receiver, this adapter will help you to
get a proper gaming experience. You may register below before the 31st of July to
receive the SPK618 HDMI adapter at no cost (while stocks last). Click here to
download the Instruction Manual on how to use the adapter.
If your country is not selectable in the form below, please reach out to the dealer
where you bought the product.
Update: August 2021
Quick check —Does your product benefit from the HDMI adapter?
Only Denon models listed below with serial numbers below xxxxxxx70000 are
impacted by the HDMI incompatibility issue and require the HDMI adapter to output
4K/120Hz and 8K/60Hz video signals. The below listed models with serial numbers
xxxxxxx70000 and greater do not need or benefit from the adapter. If you have one
of the affected models and serial numbers, please complete the form below to order
the HDMI adapter at no cost.
Terms and Conditions
These terms and conditions apply to the SPK618 Adapter Kit (“Adapter”). If you are the
original purchaser of an affected Denon or Marantz AVR unit (also referred to as “Unit”)
that was purchased from an authorized Denon or Marantz retailer, you may request an
Adapter by providing the serial number to your Denon or Marantz AVR unit and
completing the submission form. You are responsible for the accuracy of data that you
submit. Only one Adapter can be requested per eligible Unit (while stocks last). Only
affected Units are eligible for an Adapter. An Adapter provided to you by Sound United
(“Company”) is intended for use with the affected Denon or Marantz Units only. The
Adapter shall only be utilized as shown in the associated instruction manual, and for no
other purpose. The Adapter shall be connected as shown in the diagram contained in the
instruction manual, and all reasonable precautions should be taken. The Adapter, and any
associated accessories, are not available for sale, either individually or as a unit. The
Adapter does not contain a separate warranty, and is provided as-is. The Adapter is not
warranted for use with other components or equipment, and shall only be used in
accordance with the instructions provided. USE OF THE ADAPTER CONTRARY TO ITS
INTENDED PURPOSE MAY RESULT IN HARM OR INJURY. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, COMPANY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR
ANY LOSS ARISING OUT OF OR ASSOCIATED WITH THE ADAPTER, OR IMPROPER USE
