Dell EMC VxFlex Ready Node 14G Instructions d'installation

Maintenance

Dell EMC VxFlex Ready Node 14G

Server Inspection Guide

P/N 302-004-342

REV 03

June 2018

lPreface...................................................................................................................2

lIntroduction............................................................................................................ 3

lHardware installation checklist............................................................................... 4

lPrerequisites.......................................................................................................... 5

lVerify the status of the system hardware, storage controller, and disks.................6

Preface

As part of an effort to improve its product lines, Dell EMC periodically releases

revisions of its software and hardware. Therefore, some functions described in this

document might not be supported by all versions of the software or hardware

currently in use. The product release notes provide the most up-to-date information

on product features.

Contact your Dell EMC technical support professional if a product does not function

properly or does not function as described in this document.

Note

This document was accurate at publication time. Go to Dell EMC Online Support

(https://support.emc.com) to ensure that you are using the latest version of this

document.

Previous versions of Dell EMC VxFlex OS were marketed under the name Dell EMC

ScaleIO.

Similarly, previous versions of Dell EMC VxFlex Ready Node were marketed under the

name Dell EMC ScaleIO Ready Node.

References to the old names in the product, documentation, or software, etc. will

change over time.

Note

Software and technical aspects apply equally, regardless of the branding of the

product.

Related documentation

The release notes for your version includes the latest information for your product.

The following Dell EMC publication sets provide information about your VxFlex OS or

VxFlex Ready Node product:

lVxFlex OS software (downloadable as VxFlex OS Software <version>

Documentation set)

lVxFlex Ready Node with AMS (downloadable as VxFlex Ready Node with AMS

Documentation set)

lVxFlex Ready Node no AMS (downloadable as VxFlex Ready Node no AMS

Documentation set)

lVxRack Node 100 Series (downloadable as VxRack Node 100 Series

Documentation set)

You can download the release notes, the document sets, and other related

documentation from Dell EMC Online Support.

Typographical conventions

Dell EMC uses the following type style conventions in this document:

Bold Used for names of interface elements, such as names of windows,

dialog boxes, buttons, fields, tab names, key names, and menu paths

(what the user specifically selects or clicks)

Italic

Used for full titles of publications referenced in text

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2Maintenance

Monospace Used for:

lSystem code

lSystem output, such as an error message or script

lPathnames, filenames, prompts, and syntax

lCommands and options

Monospace italic

Used for variables

Monospace bold Used for user input

[ ] Square brackets enclose optional values

| Vertical bar indicates alternate selections - the bar means “or”

{ } Braces enclose content that the user must specify, such as x or y or

... Ellipses indicate nonessential information omitted from the example

Where to get help

Dell EMC support, product, and licensing information can be obtained as follows:

Product information

For documentation, release notes, software updates, or information about Dell

EMC products, go to Dell EMC Online Support at https://support.emc.com.

Technical support

Go to Dell EMC Online Support and click Service Center. You will see several

options for contacting Dell EMC Technical Support. Note that to open a service

request, you must have a valid support agreement. Contact your Dell EMC sales

representative for details about obtaining a valid support agreement or with

questions about your account.

Your comments

Your suggestions will help us continue to improve the accuracy, organization, and

overall quality of the user publications. Send your opinions of this document to

[email protected].

Introduction

This document provides an overview of the inspection process for VxFlex Ready Node

servers.

When the node is powered on, the front panel blue LED should light up and be steady.

In addition, neither the power supplies nor drives should have any amber LEDs lit.

If the front panel LEDs are either blinking or colored amber, or if the drives light up an

amber LED, use the information in the following sections to check the nodes. The

sensor information and the Event log information are available via the BMC. You can

access the information on the drives from the PERCCLI utility.

Before you begin, ensure that you know the IP address of the BMC (iDRAC) port on

the server.

Perform the following steps to inspect a server:

lCheck the hardware installation.

Server Inspection Guide

Introduction 3

lCheck the sensors.

lEnable the disk utility.

lVerify the drive status.

lPrepare the hardware for failure analysis, if necessary.

Hardware installation checklist

This section includes a hardware checklist to be used by the CE.

It is the CE's responsibility to complete this checklist.

Customer Name: CE Name:

Customer Location:

Installation Type: ☐New Installation

☐Add-On

☐Revisit

☐Other (specify) ___________________

Install Start Date: Install End Date:

VxFlex OS Hardware Info

VxFlex OS Node Type Check all that apply:

☐1U1N Qty:

☐2U1N Qty:

☐Mgmt. Server

Network Equipment: ☐Mgmt Switch Qty:

☐Data Switch Qty:

☐Mgmt. Server

Packaging Issues:

Item Observation Notes

Missing rails/screws/docs

Physical damage to node

Physical damage to switch

Other

Hardware Checks (prior to powering on the server)

Item Observation Notes

Server/node can move freely

on rails

PSU seated (reseat if loose)

Power-cords secured with

retaining clips

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4Maintenance

Drives seated (do *NOT* pull

drives yet)

Bezels installed if available

Rack stable and castor wheels

locked

Network cables labelled and

clicked-in

Hardware checks: (post power-up)

Item Observation Notes

Server responds to power-

button

All PSUs power-on

Rear fan-spin (feel air-flow)

PSU has no amber LED on

Server has no amber LED on

HDD/SSD has no amber LED

on (reseat and reset the

server)

Attach KVM, reset/power-

cycle server and note down

error displayed, if any are

shown. Open SRs for errors.

Other issues:

Briefly list any hardware issues identified ( list any cases/SRs opened):

Prerequisites

Prerequisites for inspecting a server in the VxFlex Ready Node environment are as

follows:

General prerequisites

lEnsure that you know the IP address range, subnet, and gateway IP addresses for

the BMC (iDRAC) port for all servers.

lTo connect via a service PC or laptop computer using SSH/RDP, ensure that the

computer has a functional network port and an available IP address (and subnet

and gateway) on the management network.

lFor console operations (KVM access), ensure that you have either a VGA tool kit

to allow console connection from a laptop computer to a server, or a computer

screen and keyboard connection to the rack.

Java requirements

Use Required version

VxFlex OS GUI Java 1.8 latest update

Server Inspection Guide

Prerequisites 5

Use Required version

BMC (iDRAC) management client (Java

console)

Java 1.7 latest update

In your Internet browser, ensure that pop-ups are enabled (or enabled just for the

Java console features).

Internet browsers

The following internet browsers are supported:

lFirefox 30 or higher

lInternet Explorer 8 or higher

lGoogle Chrome

Verify the status of the system hardware, storage

controller, and disks

Verify the status of the system hardware, storage controller, and disks on a VxFlex

Ready Node server.

Before you begin

Ensure that you know:

lThe IP address of the BMC (iDRAC) port

lThe username and password for the BMC (iDRAC) portal (default username and

password are root and password)

Procedure

1. From a browser, go to http://

2. In the DELL Console Login window, type the user name and password, and

then click Login.

The Dashboard displays the high-level status of all hardware devices in the

System Health pane.

In an ideal scenario, all hardware sensors are green.

3. Navigate to Maintenance > System event log.

The System Event Log pane is displayed with color-coded severity levels.

4. Check whether the System Event Log displays either of the following RAID

controller errors:

lThe PERC1 battery has failed

lIntegrated RAID Controller 1 is unable to recover cached

data from the Battery Backup Unit (BBU).

If either of these alerts appears in the system event log, it is possible that the

RAID storage controller has failed and requires replacement. Refer to the

VxFlex

Ready Node v 2.x Integrated Storage Controller Card Replace FRU Guide

. In order

to avoid data loss or data integrity issues, ensure that you follow the special

procedure for preparing the server for part replacement when RAID controller

errors occur.

5. Check whether either of the following errors occurs for a physical disk:

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6Maintenance

lThe rebuild of Disk 0 in Backplane 1 of Integrated RAID

Controller 1 failed due to errors on the source physical

disk.

lA block on Disk 0 in Backplane 1 of Integrated RAID

Controller 1 was punctured by the controller.

If either of these alerts appears in the system event log, one of the disks on the

SDS may have failed and requires replacement. Refer to the relevant

VxFlex

Ready Node v2.x Disk Replace FRU Guide

. In order to avoid data loss or data

integrity issues, follow any additional instructions for replacing a disk when

either of these errors occurs.

6. Ensure that any power supply- and fan-related events in the event log are non-

repetitive. Repetitive events may be due to the intermittent nature of faults,

such as poor physical connections.

For repetitive events, it is recommended that you remove the relevant hardware

module and replace it in its socket.

7. In the navigation pane, select Storage > Overview > Controller.

A table displays the controller-related information, with the controller type in

the Name column. For example:

lESXi: PERC H740P Mini (Embedded)

lLinux: PERC H740P Mini (Embedded)

lWindows: PERC H740P Adapter (PCI Slot 4)

8. In the navigation pane, select Storage > Physical Disks.

A table displays information regarding the physical disks, and an option to

Blink/Unblink the selected disk.

9. Verify that no disk is in failed state.

If any of the disks is failed, refer to the relevant Disk Replace FRU.

10. In the navigation pane, select System.

11. In the Inventory pane, verify that the server drivers and firmware in the

Firmware Inventory list match the required versions, as published in the

ScaleIO Ready Node Driver and Firmware Matrix.

If the driver and firmware versions do not match the matrix, you must update

them. See "Updating the BIOS, firmware and settings" in the

VxFlex Ready Node

Hardware Configuration and Operating System Installation Guide

for the relevant

operating system.

Server Inspection Guide

Verify the status of the system hardware, storage controller, and disks 7

Published June 2018

Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.“ DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH

RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED IN THIS PUBLICATION

REQUIRES AN APPLICABLE SOFTWARE LICENSE.

Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners.

Published in the USA.

Maintenance

8Maintenance

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