Dell Printer 964 Manuel utilisateur

www.dell.com/supplies | support.dell.com

Dell™ Photo All-In-One Printer 964

Owner’s Manual

Look Inside For:

• Ordering Supplies

• About Your Printer

• Using the Printer

• Understanding the Printer Software

• Maintenance and Troubleshooting

Photo 964

Ordering Supplies

Your Dell Photo AIO Printer 964 includes software installed to detect the ink levels in the printer. During

a print job, a screen appears on your computer to warn you of low ink levels. You can order ink online at

www.dell.com/supplies or by phone.

NOTE: If your country is not listed, contact your Dell distributor to order supplies.

Your printer has been designed to print using the following ink cartridges.

US 877-INK-2-YOU Korea 080-999-0240

Australia 1300 303 290 Luxembourg 02.713 1590

Austria 0820-24053035 Malaysia 1800880553

Belgium 02.713 1590 Mexico 001 866 851 1754

Canada 877-501-4803 Netherlands 020 - 674 4881

Chile 1230-020-3947

800-202874

Norway 231622 64

Portugal 21 4220710

Colombia 01800-9-155676 PRC 800-858-2425

Czech +420 225 372 711 Poland 022 579 59 65

Denmark 3287 5215 Puerto Rico 866-851-1760

Finland 09 2533 1411 Singapore 1800 394 7245

France 825387247 South Africa 0860 102 591

Germany 0800 2873355 Spain 902120385

Ireland 1850 707 407 Sweden 08 587 705 81

Italy 800602705 Switzerland 0848 335 599

Japan 044-556-3551 UK 0870 907 4574

Supply Item Part number

Standard Capacity black ink cartridge J5566

Standard Capacity color ink cartridge J5567

High Capacity black ink cartridge M4640

High Capacity color ink cartridge M4646

Photo ink cartridge J4844

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how

to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or

death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks

of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names

or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government

is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause

at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.

www.dell.com | support.dell.com

Contents 5

Contents

1About Your Printer

Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 14

Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . 17

Initial Setup Menu . . . . . . . . . . . . . . . . . . . . . . . 17

Understanding the Operator Panel . . . . . . . . . . . . . . . . . 18

Using the Operator Panel . . . . . . . . . . . . . . . . . . . . 18

Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . . 20

Understanding the Automatic Paper Type Sensor . . . . . . . . . 20

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Load Plain Paper Into the Paper Support . . . . . . . . . . . . 22

Load an Original Document Into the ADF . . . . . . . . . . . . 24

Placing Your Original Document on the Scanner Glass . . . . . . 25

Print Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . 26

Print Media Guidelines for the Paper Support . . . . . . . . . . 26

Paper Guidelines for the ADF . . . . . . . . . . . . . . . . . . 28

2Printing

Printing a Document . . . . . . . . . . . . . . . . . . . . . . . . 29

Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Printing Borderless Photos . . . . . . . . . . . . . . . . . . . . . 30

Printing Photos From a PictBridge-Enabled Camera . . . . . . . 31

Printing Photos From a Memory Card . . . . . . . . . . . . . . . 32

6Contents

Viewing or Printing Photos . . . . . . . . . . . . . . . . . . . 33

Saving Photos to Your Computer . . . . . . . . . . . . . . . . 33

Viewing a Slide Show . . . . . . . . . . . . . . . . . . . . . 34

Printing All Photos on Media Card or USB Key . . . . . . . . 34

Printing Collated Copies of Your Document . . . . . . . . . . . 35

Printing Last Page First . . . . . . . . . . . . . . . . . . . . . . 35

Printing More Than One Page on a Sheet of Paper . . . . . . . . 36

Printing an Image as a Multi-page Poster . . . . . . . . . . . . 36

Printing a Banner . . . . . . . . . . . . . . . . . . . . . . . . . 37

3Copying

Copying Documents Using the Operator Panel . . . . . . . . . . 39

Copying Documents Using Your Computer . . . . . . . . . . . . 39

Copying Photos Using the Operator Panel . . . . . . . . . . . . 40

Copying Photos Using Your Computer . . . . . . . . . . . . . . 40

Collating Copies Using the Operator Panel . . . . . . . . . . . . 41

Changing Copy Settings . . . . . . . . . . . . . . . . . . . . . . 42

4Scanning

Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . 43

Using the Printer Software . . . . . . . . . . . . . . . . . . . . 43

Scanning Photos . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Scanning to Your Computer Over a Network . . . . . . . . . . . 45

Scanning Multiple Pages or Images . . . . . . . . . . . . . . . . 46

Editing Scanned Text Using Optical Character Recognition (OCR) 47

Contents 7

Editing Scanned Images . . . . . . . . . . . . . . . . . . . . . . 48

Saving an Image on Your Computer . . . . . . . . . . . . . . . . 48

E-mailing a Scanned Image or Document . . . . . . . . . . . . . 49

Enlarging or Reducing Images or Documents . . . . . . . . . . . 50

5Faxing

Setting Up the Printer With Equipment . . . . . . . . . . . . . . 51

Connecting directly to a telephone wall jack . . . . . . . . . . . 52

Connecting to a telephone . . . . . . . . . . . . . . . . . . . . 52

Connecting to an answering machine . . . . . . . . . . . . . . 53

Connecting to a computer modem . . . . . . . . . . . . . . . . 54

What if I Have a Digital Subscriber Line (DSL)? . . . . . . . . 54

Faxing Using the Printer Operator Panel . . . . . . . . . . . . . . 55

Send a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Send a Broadcast Fax . . . . . . . . . . . . . . . . . . . . . . 56

Receive a Fax Automatically . . . . . . . . . . . . . . . . . . 57

Receive a Fax Manually . . . . . . . . . . . . . . . . . . . . . 58

Receive a Fax With an Answering Machine Connected to the Printer

Sending a Fax From the Computer . . . . . . . . . . . . . . . . . 59

Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . 59

What if I Have a Digital Subscriber Line (DSL)? . . . . . . . . 59

Faxing Through the Printer Modem . . . . . . . . . . . . . . . 60

Printer Setup Utility Tabs . . . . . . . . . . . . . . . . . . . . 61

Faxing Through the Computer Modem . . . . . . . . . . . . . . 62

Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Create a Speed Dial List From the Computer . . . . . . . . . . 66

Create a Group Dial List From the Operator Panel . . . . . . . . 66

Use a Speed or Group Dial List . . . . . . . . . . . . . . . . . 67

Manually Dialing a Fax While Listening to a Telephone Line (On Hook

Dial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

8Contents

Send a Delayed Fax . . . . . . . . . . . . . . . . . . . . . . . . 68

Blocking Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Create a Blocked Fax List . . . . . . . . . . . . . . . . . . . 69

Turning Fax Blocking On . . . . . . . . . . . . . . . . . . . . 70

Blocking Faxes Without Caller ID . . . . . . . . . . . . . . . 70

Changing the Pickup Code . . . . . . . . . . . . . . . . . . . . 71

Using Auto Fax Convert . . . . . . . . . . . . . . . . . . . . . . 72

6Understanding the Software

Using the Dell All-In-One Center . . . . . . . . . . . . . . . . . 73

Using Printing Preferences . . . . . . . . . . . . . . . . . . . . 76

Using Dell Picture Studio . . . . . . . . . . . . . . . . . . . . . 78

Using the Memory Card Manager . . . . . . . . . . . . . . . . . 78

Dell Ink Management System . . . . . . . . . . . . . . . . . . . 79

Removing and Reinstalling Software . . . . . . . . . . . . . . . 81

7Ink Cartridge Maintenance

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . 83

Aligning Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 87

Cleaning the Ink Cartridge Nozzles . . . . . . . . . . . . . . . . 88

8Troubleshooting

Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Computer Problems . . . . . . . . . . . . . . . . . . . . . . 89

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . 91

Contents 9

General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . 93

Network Problems . . . . . . . . . . . . . . . . . . . . . . . 96

Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . 97

Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . 99

9Contacting Dell

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . 101

Automated Order-Status Service . . . . . . . . . . . . . . . . . 102

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 102

10 Appendix

U.S. Terms and Conditions of Sale . . . . . . . . . . . . . . . . 121

Limited Warranties and Return Policy . . . . . . . . . . . . . . 124

Limited Warranty for Dell-Branded Hardware Products (U.S. Only) .

124

Total Satisfaction Return Policy (U.S. Only) . . . . . . . . . . 127

Dell™ Printer Consumables Limited Warranties . . . . . . . . . 128

Export Regulations . . . . . . . . . . . . . . . . . . . . . . . . 129

Dell™ Software License Agreement . . . . . . . . . . . . . . . 129

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 130

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

10 Contents

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