Dell 962 Manuel utilisateur

www.dell.com/supplies | support.dell.com

Dell™ Photo All-in-One Printer 962

Owner’s Manual

Look Inside For:

• Ordering Supplies

• Getting Started

• Using Your Printer

• Understanding the Software

• Maintenance and Troubleshooting

Ordering Ink Cartridges and Supplies

Your Dell™ Photo All-In-One Printer 962 includes software installed to detect the ink levels in the

printer. During a print job, a screen appears on your computer to warn you of low ink levels. You can order

ink online at www.dell.com/supplies or by phone.

Your printer has been designed to print using the following ink cartridges.

United States 877-INK-2YOU Netherlands 020 - 674 4881

Algeria Contact your local distributor Norway 231622 64

Argentina Contact your local distributor Oman Contact your local distributor

Austria 08 20 - 24 05 30 35 Paraguay Contact your local distributor

Belgium 02.713 1590 Peru Contact your local distributor

Canada 877-501-4803 Poland 022 579 59 65

Caribbean Islands Contact your local distributor PRC 800-858-0888

Chile CTC number 800-202874

1230-020-3947

Puerto Rico 866 851 1760

Qatar Contact your local distributor

Colombia 01800-9-155676 Russia Contact your local distributor

Denmark 3287 5215 Saudi Arabia Contact your local distributor

Egypt Contact your local distributor Singapore 1 800 394 7486

Finland 09 2533 1411 South Africa Contact your local distributor

France 825387247 Spain 902120385

Germany 0800 2873355 Sweden 08 587 705 81

Ireland 1850 707 407 Switzerland 0848 335 599

Israel Contact your local distributor Tunisia Contact your local distributor

Italy 800602705 Turkey Contact your local distributor

Jordan Contact your local distributor UAE Contact your local distributor

Kuwait Contact your local distributor UK 0870 907 4574

Lebanon Contact your local distributor Uruguay Contact your local distributor

Luxembourg 02.713 1590 Venezuela Contact your local distributor

Malaysia 1800 88 0301 Yemen Contact your local distributor

Mexico 001 866 851 1754

Item: Part number: Item: Part number:

High capacity black ink cartridge M4640 Standard capacity black ink cartridge J5566

High capacity color ink cartridge M4646 Standard capacity color ink cartridge J5567

Photo ink cartridge J4844

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal

injury, or death.

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered

trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and

names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the

Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer

Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock,

Texas, 78682, USA.

www.dell.com/supplies | support.dell.com

Contents 5

Contents

1Getting Started

Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 11

Accessing Your

User’s Guide

. . . . . . . . . . . . . . . . . . . . 14

Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . 14

Understanding the Operator Panel . . . . . . . . . . . . . . . . . 15

Installing the Operator Panel . . . . . . . . . . . . . . . . . . 15

Using the Operator Panel . . . . . . . . . . . . . . . . . . . . 15

Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . 18

Understanding the Automatic Paper Type Sensor . . . . . . . . . 32

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Load Plain Paper Into the Paper Support . . . . . . . . . . . . 34

Load an Original Document Into the ADF . . . . . . . . . . . . 36

Placing Your Original Document on the Scanner Glass . . . . . . 38

2Using the Printer

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Printing a Document . . . . . . . . . . . . . . . . . . . . . . 39

Printing Collated Copies of Your Document . . . . . . . . . . . 39

Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . 40

Printing More Than one Page on a Sheet of Paper . . . . . . . . 41

Printing an Image as a Multi-page Poster . . . . . . . . . . . . 42

Printing Last Page First . . . . . . . . . . . . . . . . . . . . . 42

Printing a Banner . . . . . . . . . . . . . . . . . . . . . . . . 42

Printing Other Projects . . . . . . . . . . . . . . . . . . . . . 43

6Contents

Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Copying Documents Using the Operator Panel . . . . . . . . . 43

Copying Documents Using Your Computer . . . . . . . . . . . 43

Copying Photos Using the Operator Panel . . . . . . . . . . . 44

Copying Photos Using Your Computer . . . . . . . . . . . . . 44

Collating Copies Using the Operator Panel . . . . . . . . . . . 45

Changing Copy Settings . . . . . . . . . . . . . . . . . . . . 45

Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using the Operator Panel . . . . . . . . . . . . . . . . . . . 46

Using the Printer Software . . . . . . . . . . . . . . . . . . . 47

Scanning Photos . . . . . . . . . . . . . . . . . . . . . . . . 47

Scanning to Your Computer Over a Network . . . . . . . . . . 48

Scanning Multiple Pages or Images . . . . . . . . . . . . . . 48

Editing Scanned Text Using Optical Character Recognition

(OCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Editing Scanned Images . . . . . . . . . . . . . . . . . . . . 50

Saving an Image on Your Computer . . . . . . . . . . . . . . 50

E-mailing a Scanned Image or Document . . . . . . . . . . . 50

Enlarging or Reducing Images or Documents . . . . . . . . . . 51

Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Setting up the Printer With Equipment . . . . . . . . . . . . . 52

Faxing Using the Printer Operator Panel . . . . . . . . . . . . 55

Sending a Fax From the Computer . . . . . . . . . . . . . . . 57

Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Manually Dialing a Fax While Listening to a Telephone Line

(On Hook Dial) . . . . . . . . . . . . . . . . . . . . . . . . . 64

Broadcast Send . . . . . . . . . . . . . . . . . . . . . . . . 64

Adding Fax Numbers From Which to Block Faxes . . . . . . . 65

Using Auto Fax Convert . . . . . . . . . . . . . . . . . . . . 65

3Understanding the Software

Using the Dell Printer Solution Center . . . . . . . . . . . . . . 67

Using the Dell All-In-One Center . . . . . . . . . . . . . . . . . 68

Contents 7

Using Printing Preferences . . . . . . . . . . . . . . . . . . . . . 69

Printing Preferences Tabs . . . . . . . . . . . . . . . . . . . . 70

Using Dell Picture Studio v2.0 . . . . . . . . . . . . . . . . . . . 70

4Ink Cartridge Maintenance

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 71

Aligning Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . 74

Cleaning the Ink Cartridge Nozzles . . . . . . . . . . . . . . . . 75

5Troubleshooting

Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Computer Problems . . . . . . . . . . . . . . . . . . . . . . . 77

Removing and Reinstalling Software . . . . . . . . . . . . . . 78

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . 79

General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . 81

Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . 84

Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . 86

6Contacting Dell

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 89

Automated Order-Status Service . . . . . . . . . . . . . . . . . . 90

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

8Contents

7Appendix

U.S. Terms and Conditions of Sale . . . . . . . . . . . . . . . . 107

Limited Warranties and Return Policy . . . . . . . . . . . . . . 110

Limited Warranty for Dell-Branded Hardware Products

(U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Total Satisfaction Return Policy (U.S. Only) . . . . . . . . . . 113

Dell Inc. Ink and Toner Cartridges Limited Warranties . . . . . 114

Dell Software License Agreement . . . . . . . . . . . . . . . . . 114

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 116

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

CAUTION: SAFETY INSTRUCTIONS 9

CAUTION: SAFETY INSTRUCTIONS

Use the following safety guidelines to help ensure your own personal safety and to help protect

your printer and working environment from potential damage.

• Use only the power cable provided with this product or the manufacturer’s authorized

replacement power cable.

• Connect the power cable to an electrical outlet that is near the product and easily

accessible.

• Refer service or repairs, other than those described in the user documentation, to a

professional service person.

CAUTION: Do not use the fax feature during a lightning storm. Do not set up this

product or make any electrical or cabling connections, such as the power cable or

telephone, during a lightning storm.

10 CAUTION: SAFETY INSTRUCTIONS

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