Crestron Flex Manuel utilisateur
Crestron Flex Unified Communications
Solutions
Product Manual
Crestron Electronics, Inc.
Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited nonexclusive, nontransferable Software Development Tools License Agreement. Crestron product operating
system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement.
Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_
agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit www.crestron.com/opensource.
Crestron, the Crestron logo, Crestron Fusion, Crestron Toolbox, XiO Cloud, and Smart Graphics are either trademarks or
registered trademarks of Crestron Electronics, Inc., in the United States and/or other countries. HDMI and the HDMI logo
are either trademarks or registered trademarks of HDMI Licensing LLC in the United States and/or other countries.
Huddly IQ is either a trademark or registered trademark of Huddly AS in the United States and/or other countries.
Microsoft, Microsoft Exchange Server, Microsoft Intune, Microsoft Teams, Microsoft 365, Outlook, Skype, and Windows
are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Zoom and Zoom Rooms are either trademarks or registered trademarks of Zoom Video Communications, Inc. in the
United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this
document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any
proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or
photography.
©2021 Crestron Electronics, Inc.
Contents
Overview 1
Intended Audience 2
Installers 2
Platform Administrators 2
System Hardware 3
Bracket Assembly 3
Control Device 3
Camera 3
Soundbar 4
Extension Microphone Pod 4
UC Presentation Transmitter 4
HDMI® over CATx Receiver 4
Applications 5
Specifications 10
Installation 12
Configuration 16
Microsoft Teams® Rooms Systems 16
Minimum Requirements 16
Pre-Deployment Checklist 17
Initial Setup 18
Software Updates for Microsoft Teams 18
Crestron Settings App 19
Switching from Microsoft Teams Rooms to Zoom Rooms 29
Zoom Rooms™ Systems 39
Minimum Requirements 39
Pre-Deployment Checklist 39
Initial Setup 40
Software Updates for Zoom Rooms 40
Crestron Settings App 40
Switching from Zoom Rooms to Microsoft Teams Rooms 49
Use Custom Controls on a Zoom Rooms System 62
Crestron Control for Zoom Rooms Software 64
Crestron XiO Cloud Service 65
Operation 66
Resources 67
Product Manual — Doc. 9132A Contents • iii
1 • Product Manual — Doc. 9132A
Overview
Crestron Flex UC provides a superior conferencing and collaboration experience for executive
offices, huddle spaces, and meeting rooms of any size. For more information on installation, visit
www.crestron.com/flex.
These solutions are categorized based on the room size and conferencing software, as detailed
below:
Space Number of People Conferencing Software Crestron Flex Solutions
Private Space /
Desktop
Single person lMicrosoft
Teams® Rooms
lMM30 Series
Huddle Space / Small
Meeting Room
Up to 5 lMicrosoft
Teams Rooms
lZoom Rooms™
software
lMM30 Series
lMMX30 Series
lB30 Series
lBX30 Series
Medium Meeting Room Up to 15 lMicrosoft
Teams Rooms
lZoom Rooms
software
lOpen platform
UC applications
lM50 Series
lMX50 Series
Large Meeting Room Up to 30 lMicrosoft
Teams Rooms
lZoom Rooms
software
lOpen platform
UC applications
lM70 Series
lMX70 Series
Custom Meeting Room Any lMicrosoft
Teams Rooms
lZoom Rooms
software
lC100 Series
lCX100 Series
Mobile Any lMicrosoft
Teams Rooms
lZoom Rooms
software
lOpen platform
UC applications
lR Series
Product Manual — Doc. 9132A • 2
Intended Audience
This manual provides instructions and other technical resources to installers and platform
administrators for setting up the Crestron Flex UCconference solutions.
Installers
The installer should have the following knowledge and skills:
lCrestron® technology
lBasic networking
lBasic AV
lCrestron Remote Control
lXiO Cloud® service
Platform Administrators
The administrator should have the following knowledge and skills.
For Microsoft Teams Rooms Solutions
lSkype® for Business Application
lSkype for Business Server
lMicrosoft® Exchange (on-premises)
lMicrosoft Teams application
lMicrosoft 365® cloud services
lWindows® 10 operating system troubleshooting
For Zoom Rooms Solutions
lZoom Rooms configuration
3 • Product Manual — Doc. 9132A
System Hardware
Crestron Flex solutions are typically comprised of the following components:
lBracket Assembly (below)
lControl Device (below)
lCamera (below)
lSoundbar (on the facing page)
lExtension Microphone Pod (on the facing page)
lUC Presentation Transmitter (on the facing page)
lHDMI® over CATx Receiver (on the facing page)
Bracket Assembly
A bracket assembly typically contains the following:
lA computer that runs the conferencing software. The computer model varies between
systems but is referred to here as the UC Engine.
lAn ingest device that connects to the user’s computer for sharing content with meeting
attendees.
lAssociated cabling and a power supply for the UC Engine.
Control Device
A control device operates the conference system controls. Crestron Flex solutions typically use
the following control devices:
lCrestron Mercury® tabletop conference device
lCrestron Mercury X tabletop conference device
lMini Tabletop conference device
lWall mount or surface mount touch screen
NOTE: The Crestron Mercury conference system receives and plays program audio for Crestron
Flex through its built-in microphones and speaker.
Camera
A camera for high-definition videoconferencing.
NOTE: Some Crestron Flex solutions do not include a camera. These solutions require the
installer to supply a USB conference camera.
Product Manual — Doc. 9132A • 4
Soundbar
A Crestron Flex Soundbar for receiving and playing program audio.
NOTES:
lCrestron Flex solutions supplied with a Crestron Mercury conference system do not
include a Crestron Flex Soundbar. The Crestron Mercury conference system receives and
plays program audio through its built-in microphones and speaker.
lSome Crestron Flex solutions do not include a Crestron Mercury conference system or
Crestron Flex Soundbar. These solutions require the installer to supply audio equipment
to receive and play program audio.
Extension Microphone Pod
Extension microphone for use with the Crestron Flex Tabletop Conference System.
NOTE: The extension microphone pod can only connect to a Crestron Mercury or Crestron
Mercury Xtabletop conference device.
UC Presentation Transmitter
The UC Presentation Transmitter provides the BYODfunctionality by switching to the connected
laptop's UC platform and returning to the native Microsoft Teams Rooms or Zoom Rooms
platform when disconnected.
NOTE: UCpresentation transmitter is required only for Crestron Flex kits using Mini Tabletop
as a control device.
HDMI® over CATx Receiver
This device brings the BYODfunctionality by enabling high-definition video presentations from
all types of BYOD sources.
NOTE: The HDMI over CATx Receiver is required only for Crestron Flex kits using a Crestron
Mercury X Tabletop Conference device for open-platform UC applications.
5 • Product Manual — Doc. 9132A
Applications
The following application scenarios for Crestron Flex are based on the conference room size,
conferencing software, and control device.
NOTE: These scenarios show a typical hardware arrangement in a small, medium, or large
room. Hardware combinations may differ based on the selected Crestron Flex.
Scenario 1
lConference room size: Small
lConferencing software: Microsoft Teams rooms or Zoom rooms
lControl device: Mini Tabletop conference device
Product Manual — Doc. 9132A • 6
Scenario 2
lConference room size: Medium or Large
lConferencing software: Microsoft Teams rooms or Zoom rooms
lControl device: Crestron Mercury or Crestron Mercury X
7 • Product Manual — Doc. 9132A
Scenario 3
lConference room size: Medium or Large
lConferencing software: Open-platform UC applications
lControl device: Crestron Mercury or Crestron Mercury X
Table des matières
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