Contacta STS-K020 Manuel d'utilisation
Installation &
User Guide
September 2021
Window Intercom System
STS-K020
Contents
Product Overview
Kit Components
Installation Instructions
AmplierInstallation
Customer Microphone Assembly Installation
Customer Speaker Installation
StaSpeaker&MicrophoneInstallation
AmplierConnections
Hearing Loop Installation
AmplierSetup
Engineer’s Mode
Troubleshooting
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3
4
5
6
12
13
15
16
18
20
22
Product Overview
Contacta’sSTS-K020isdesignedforretrottingintoscreenswhere
there are existing openings between 2-4” in diameter. This product is
designedforinstallationatlocationssuchasbanks,postoices,and
more.
A hearing loop aerial is included to provide additional assistance for
hearing device wearers.
The microphone bracket is balistically tested to threat level IIIA, test
standard:modied/abbreviatedNIJ0108.01.
Kit Components
General Components
Amplier[STS-A31H]
1.
PowerSupply[PS-55]
2.
HearingLoopAerial[IL-AE98]3.
Speaker and Microphone Components
OverheadSpeaker[STS-S23]1.
StaUnit[PS-SU1]2.
Glass Mounted Microphone
Assembly featuring STS-M14-000
[balisticallytestedtothreatlevelIIIA]
3.
Also included is a Fixing Kit, which contains:
• (6) 8-32” Screws
• (6) P Clips
• (10) Adhesive Clips
• Screws for STS-S23
2
2
1
1
3
3
3
4
4. Metal Stem for Microphone (3 foot standard)
Installation Instructions
Werecommendthatinstallationiscarriedoutbyaqualiedinstaller,
adhering to relevant standards.
Check the contents of the box to familiarize yourself with the
components.
Recommended Tools
A basic toolkit recommended to install the system will include:
• Screwdrivers (Flat or Blade
2.5mm and Phillips Head PH2)
• Battery or Mains Drill
• Drillbits: 2mm, 3mm, 5mm and
7mm
• Allen Key Set
• Cable Tacking Gun
•WireCutters/Strippers
• Pliers
• Tape Measure
• Pencil or Marker Pen
• Cable Ties
• Electrical Insulation Tape
• Trunking
Trim cables if necessary (excluding power supply) to the required length
toconnecttothebackoftheamplier.Bareapproximately6mmofthe
cable ends to connect the 2 pin plugs.
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AmplierInstallation
Fixing points
1. Placetheamplierunderthestacounter,ensuringthatitwillnot
obstructstawhentheyaresitting.
Theamplierfrontshouldfaceoutwardswithadjustment
buttons accessible. Ensure access to the rear panel for necessary
connections.
2. Markthefourxingpointsfortheamplierunderthecounter.
3. Drillandxtheamplierinplaceusingthesuppliedscrews.
4. Installtheamplier’spowersupplyclosetoapowersocketoutlet
usingthesuppliedmountingbracketandxingscrews.
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Customer Microphone
Assembly Installation
STS-C100 Anti-Vandal Microphone with Glass Mount Kit
The microphone bracket is balistically tested to threat level IIIA, test
standard:modied/abbreviatedNIJ0108.01.
1. Conrmtheholeintheglassisbetween2½and4½inchesin
diameter.
2. Separate the front and rear polycarbonate plates.
3. Place the customer facing plate (containing the stainless steel
microphonecapsule)onaatsurface,withthecapsulefacing
downwards.
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4. Screw an 8-32 2” stud into every second hole (three total).
5. Feed one blue rubber gasket through the microphone wire and align
the holes with the three studs. Then, push the gasket down so that it
isushonthepolycarbonateplate.
6. While standing on the customer-side, feed the microphone wire
attached to the front polycarbonate plate through the opening of
theglassbarrierandontothestaside.
The microphone capsule should point forward, towards the
customer standing position.
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7. When the end of the wire is reached, hold the front polycarbonate
plateushtotheopeningintheglassbarrier.
Use tape to temporarily secure the front polycarbonate plate to the
window, ensuring it holds the plate and the microphone capsule
securely.
8. Movetothestaside.Feedthesecondbluerubbergasketthrough
the microphone wire, aligning the holes of gasket to slip it onto the
three8-322”studsandushagainstthescreen.
9. The assembly kit is supplied with 3 feet of stainless steel tubing,
designed to conceal and protect the microphone wire routing on the
screen.
• The tubing may be separate from the microphone wire or have
the wire inside it already depending on the model and sup-
ply setup. If your tubing is separate, insert the wire into it and
thread through.
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• The tubing with the microphone wire should be positioned on
theinsideofthescreen(staside).Itcanbecuttothesize
required.
• Thetubingandwirecanbettedinanydirectionbyturningthe
plate around to the desired direction: vertically, diagonally, or
horizontally. Note: Assistance from another person on the other
side of the screen may be required.
10. Measure and cut the metal tubing to the required length. Feed the
wire through the tubing until reaching the end. The tubing may be
benttoadesiredconguration.
Note:
• Tubing is held into position by the two polycarbonate plates.
The edge of the tubing is pressed between the plates and
shouldbelocatedinthedesignatedingressofthestaside
plate. The tubing is designed to run along the window surface,
concealing the wire and leading it neatly to the screen edge.
• Depending on the type of your screen and length of the tubing
used, a self adhesive cable clip might be required to hold and
support the far end of the stem into position on the screen.
• If you require tubing in longer lengths please contact the
manufacturer as longer lengths are available to order.
11. Alignandplacetherear(sta-facing)plateontothestuds,ensuring
the metal tubing is pointing towards the direction you require.
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12. Screw in three of the 8-32 2” screws into the three empty holes in
the plate, tightening enough to hold all the pieces together. Note:
You may need to lift the unit slightly to properly align the screws.
13. Nowremovethealignmentstudsbyunscrewingthemandreplace
them with the remaining three 8-32 2” screws.
14. Tightenallsixscrewsina“star”conguration.Tighteneachinsmall
increments until all screws are completely tightened and the two
platesareheldrmlyintoposition,securelyholdingthestainless
steel tube with the wire.
15. Route the microphone cable from the edge of the screen back to the
amplierinaneatandtidyfashion,usingcablecontainmentwhere
required.
16. Plug the green connector into the ‘Cust Mic’ port on the back of the
amplier.
17. Remove the tape holding the customer side plate and the
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