Comtrol RocketPort Manuel utilisateur

User Guide

Trademark Notices

Comtrol and RocketPort are trademarks of Comtrol Corporation.

Windows and Microsoft are registered trademarks of Microsoft Corporation.

Other product names mentioned herein may be trademarks and/or registered trademarks of their respective

owners.

Seventh Edition (Rev G), October 13, 2011

Comtrol Corporation makes no representations or warranties with regard to the contents of this document or

to the suitability of the Comtrol product for any particular purpose. Specifications subject to change without

notice. Some software or features may not be available at the time of publication. Contact your reseller for

current product information.

Document Number: 2000284 Rev. G

RocketPort Universal PCI User Guide: 2000284 Rev. G Table of Contents - iii

Table of Contents

Overview...................................................................................................................................5

Product Overview.......................................................................................................................................... 5

Supported Models.......................................................................................................................................... 5

Before Installing the RocketPort Universal PCI ................................................................................... 6

Locating the Latest Drivers and Documentation .................................................................................. 6

Card and Interface Installation ..........................................................................................7

Installing the Card ........................................................................................................................................ 7

Attaching a Quadcable or Octacable Interface ...................................................................................... 7

Attaching a Panel Interface Box ................................................................................................................ 8

Installing a Rackmount Interface Box ..................................................................................................... 9

Connecting Serial Devices .................................................................................................11

DTE Versus DCE .......................................................................................................................................... 11

DB9 Serial Cables and Loopback Plugs ................................................................................................. 11

DB9 Signals............................................................................................................................................... 12

DB9 Null-Modem Cables.......................................................................................................................... 12

RS-232 Null-Modem Cable ............................................................................................................... 12

RS-422 Null-Modem Cable ................................................................................................................ 13

DB9 Straight-Through Cables ................................................................................................................. 13

DB9 Loopback Plugs................................................................................................................................. 13

RS-232 Female Loopback Plug .......................................................................................................... 13

RS-422 Loopback Plug ....................................................................................................................... 13

DB25 Serial Cables and Loopback Plugs ............................................................................................... 14

DB25 Signals............................................................................................................................................. 14

DB25 Null-Modem Cables........................................................................................................................ 15

DB25 Null-Modem Cables (RS-232) ........................................................................................................ 15

DB25 Null-Modem Cables (RS-422).................................................................................................. 15

DB25 Straight-Through Cables (RS-232)................................................................................................ 15

DB25 Loopback Plugs............................................................................................................................... 16

RS-232 Female Loopback Plug .......................................................................................................... 16

RS-422 Female Loopback Plug .......................................................................................................... 16

RS-232 Male Loopback Plug .............................................................................................................. 16

RS-422 Male Loopback Plug .............................................................................................................. 16

RJ45 Serial Cables and Loopback Plugs (4J)........................................................................................ 17

RJ45 Pinouts ............................................................................................................................................. 17

RJ45 Null-Modem Cables ........................................................................................................................ 17

RJ45 Straight-Through Cables ............................................................................................................... 18

RJ45 Loopback Plugs................................................................................................................................ 18

RJ11 Serial Cables and Loopback Plugs (8J)........................................................................................ 19

RJ11 Pinouts ............................................................................................................................................. 19

RJ11 Null-Modem Cables......................................................................................................................... 19

RJ11 Null-Modem Cable (RS-232) .................................................................................................... 19

RJ11 Null-Modem Cable (RS-422) .................................................................................................... 19

RJ11 Straight-Through Cable (RS-232) .................................................................................................. 20

RJ11 Loopback Plugs................................................................................................................................ 20

iv - Table of Contents RocketPort Universal PCI User Guide: 2000284 Rev. G

Table of Contents

Troubleshooting ...................................................................................................................21

Before Calling Technical Support ........................................................................................................... 21

RocketPort Universal PCI Diagnostics .................................................................................................. 21

Bootable CD .............................................................................................................................................. 22

Running the Bootable Diagnostic CD...................................................................................................... 22

Testing a Port or Ports ....................................................................................................................... 22

Stress Testing the RocketPort Universal PCI .................................................................................. 23

Exiting the Diagnostic ....................................................................................................................... 23

If the Diagnostic Fails ........................................................................................................................ 23

Troubleshooting Windows Systems......................................................................................................... 23

Comtrol Utility.......................................................................................................................................... 24

Using PortMon to Test the Driver Installation ................................................................................ 26

Using Test Terminal to Test a Port ................................................................................................... 29

Troubleshooting Linux Systems .............................................................................................................. 31

lcom(1) ....................................................................................................................................................... 31

File Transfer ............................................................................................................................................. 31

Changing Serial Port Settings (stty) ....................................................................................................... 31

Setting Up Terminals and Modems (mgetty, getty) ............................................................................... 31

Testing with minicom ............................................................................................................................... 31

Technical Support ....................................................................................................................................... 32

RocketPort Universal PCI User Guide: 2000284 Rev. G Overview - 5

Overview

Product Overview

The RocketPort Universal PCI series multiport serial card fits into the PCI slot of

a personal computer, and uses a 36 MHz processor that is specifically designed to

process asynchronous serial communications.

It supports 3.3 and 5.0 volt PCI bus architecture and is compatible with 32- and

64-bit PCI slots.

The RocketPort Universal PCI series uses Comtrol Application Specific Integrated

Circuit (ASIC) technology to replace most hardware functionality to minimize

components, including:

• The processor

• A serial controller

• Bus interface logic and other miscellaneous logic

You can install up to four RocketPort Universal PCI cards in one computer,

providing a maximum of 128 additional serial ports. The PC must comply with the

PCI 2.2 specification or greater.

Supported Models

The RocketPort Universal PCI family consists of the following models:

• 4-Port adapters with the following interface options:

- Quadcable (fanout cable) with DB9 or DB25 connectors

- RJ45 connectors built into the edge of the card

• 8-Port adapters with the following interface options:

- Octacable (fanout cable) with DB9, DB25, or RJ45 connectors

- RJ11 connectors built into the edge of the card

- Panel mount RS-232 interface box with DB25F connectors

- Panel mount RS-232/422 interface box with DB25F connectors

- Panel mount RS-232/422 Surge interface box with DB25M connectors

• 16-Port adapter with the following interface options:

- Panel mount RS-232 interface box with sixteen DB25F connectors

- Panel mount RS-232/422 interface box with sixteen DB25F connectors

- Panel mount RS-232/422 Surge interface box with sixteen DB25M

connectors

- Rack mount RS-232 interface box with sixteen RJ45 connectors

- Rack mount RS-422 interface box with sixteen RJ45 connectors

• 32-Port adapter with the following interface options:

- Panel mount RS-232 interface box with sixteen DB25F connectors

- Panel mount RS-232/422 interface box with sixteen DB25F connectors

- Panel mount RS-232/422 Surge interface box with sixteen DB25M

connectors

- Rack mount RS-232 interface box with sixteen RJ45 connectors

6 - Overview RocketPort Universal PCI User Guide: 2000284 Rev. G

Overview

- Rack mount RS-232 interface box with thirty-two RJ45 connectors

- Rack mount RS-422 interface box with sixteen RJ45 connectors

Before Installing the RocketPort Universal PCI

If you are planning on installing the RocketPort Universal PCI in a Windows

system make sure that you have placed the device driver assembly to a location

that is available to the host system before installing the card in the host.

You can use the Software and Documentation CD to locate the latest device drivers

and documentation. Optionally, you can use the links in the following subsection.

You may want to record the model and serial number of the RocketPort Universal

PCI before installing the card in the event you need to call technical support.

Locating the Latest Drivers and Documentation

This table contains links the software and installation documentation.

Software or

Document Location

Device drivers ftp://ftp.comtrol.com/html/RPuPCI_drivers.htm

Diagnostic and

Utilities ftp://ftp.comtrol.com/html/RPuPCI_diag.htm

User Guides ftp://ftp.comtrol.com/html/RPuPCI_docs.htm

RocketPort Universal PCI User Guide: 2000284 Rev. G Card and Interface Installation - 7

Card and Interface Installation

Installing the Card

Use the following procedure to install a RocketPort Universal PCI card.

1. If this is a Windows installation, copy the latest driver to your system before

installing the RocketPort Universal PCI. See Locating the Latest Drivers and

Documentation on Page 6 to locate the latest driver and installation

documentation.

2. Turn off the host computer.

Note: You may want to write down the model number and serial number of

the card before installation.

3. Remove the system cover from your computer.

4. Select a PCI expansion slot.

5. Remove the slot cover or release the clamp.

6. Insert the card into the slot and seat it securely.

7. Reinstall the expansion slot retaining screw or clamp.

Do not connect an interface to the card when the host system is

powered on, this can cause card failure.

8. Attach the interface or cable to the RocketPort Universal PCI:

• If this is a 4J or 8J installation, see Connecting Serial Devices on Page 11

for cabling information after driver installation.

•Attaching a Quadcable or Octacable Interface on Page 7 (below)

•Attaching a Panel Interface Box on Page 8

•Installing a Rackmount Interface Box on Page 9

Attaching a Quadcable or Octacable Interface

Use this procedure to complete the Quadcable or Octacable installation.

1. Make sure that the host system is powered off before connecting the cable.

2. Attach the DB78 end of the Quadcable or Octacable to the card.

Make sure that the connectors are properly

aligned and forcefully push the connector of

the Quadcable or Octacable with a rocking

motion into the card connector. Make sure

that the connector is seated tightly before

tightening the retaining screws on the

connector.

3. Tighten the retaining screws on the connector.

4. Power on the host system.

5. Click Cancel if a Found New Hardware message appears on a Windows

operating system.

Execute the device driver file to start the driver installation.

Caution

Octacable

DB9

8 - Card and Interface Installation RocketPort Universal PCI User Guide: 2000284 Rev. G

Card and Interface Installation

For other operating system device drivers, see Locating the Latest Drivers and

Documentation on Page 6.

6. After installing the driver, you should verify that the ports are functioning

properly and then connect your serial devices.

You can use the Troubleshooting section on Page 21 for port testing procedures

for your operating system.

Refer to Connecting Serial Devices on Page 11 for information about

connecting serial devices.

Attaching a Panel Interface Box

Use the following to attach a panel interface box.

Do not connect the cable to the RocketPort Universal PCI card or

interface box when the computer is powered on.

Connecting the cable to the RocketPort Universal PCI card or interface

box while the computer is powered on may damage the electronics on

the card or interface box.

1. Make sure that the host system is powered off before connecting the cable

2. Attach the male end of the RocketPort Universal PCI cable to the card and the

female end to the connector labeled Host on the interface box.

Note: The male DB25 port labeled Host is

reserved for Comtrol use and no user

accessible signals are present at this port.

3. Tighten the retaining screws.

Note: If you have a 32-port adapter, the connector

labeled J1 corresponds to Ports 0 through

15 and the connector labeled J2 (closest to

the bus) corresponds to Ports 16 through

31.

4. If this is an RS-232/422 switchable interface,

make sure that you set the ports to the

appropriate interface mode.

5. Power on the host system.

6. Click Cancel if a Found New Hardware message

appears on a Windows operating system.

Execute the device driver file to start the driver installation.

For other operating system device drivers, see Locating the Latest Drivers and

Documentation on Page 6.

7. After installing the driver, you should verify that the ports are functioning

properly and then connect your serial devices.

You can use the Troubleshooting section on Page 21 for port testing procedures

for your operating system.

Refer to Connecting Serial Devices on Page 11 for information about

connecting serial devices.

Caution

RocketPort Universal PCI User Guide: 2000284 Rev. G Card and Interface Installation - 9

Card and Interface Installation

Installing a Rackmount Interface Box

Rackmount interface boxes are sturdy enough to allow you to stack several units

on a shelf, or you can mount it directly into a rack.

Do not connect the cable to the RocketPort Universal PCI card or

interface box when the computer is powered on.

Connecting the cable to the RocketPort Universal PCI card or interface

box while the computer is powered on may damage the electronics on

the card or interface box.

1. Make sure that the host system is powered off before connecting the cable.

2. Place the Rackmount interface box on a stable surface or attach the brackets

to the interface box using the screws supplied with the unit and attach the

bracket into your rack.

Note: You can mount the Rackmount interface box facing in either direction.

3. Attach the 3-foot cable or the 3-foot and the 10-foot cables together between

the interface and the board.

Make sure that the connectors are properly aligned. Do NOT use force

when connecting the cables to the host adapter card.

Note: The cables are interchangeable. You may connect either or both cables

depending upon the distance between the card and the rack. The

maximum distance permitted between the interface box and card is 15

feet.

4. Optionally, for the RM32-RJ45, attach the two cables to the card and the

interface. The connector labeled J1 corresponds to Host A (Ports 0 through

15), and the connector labeled J2 (closest to the bus) corresponds to Host B

(Ports 16 through 32).

Do not connect 16-port cards located in different machines to the

RM32-RJ45. It is possible to damage the interface and card if the

interface is connected to two PCs using separate line power sources.

5. Power on the host system.

6. Click Cancel if a Found New Hardware message appears on a Windows

operating system. Execute the device driver file to start the driver installation.

For other operating system device drivers, see Locating the Latest Drivers and

Documentation on Page 6.

7. After installing the driver, you should verify that the ports are functioning

properly and then connect your serial devices.

The rackmount interface boxes provide LEDs that display the following:

• 16-Port RS-422 (with red LEDs that display port activity)

• 16-Port RS-232 with integrated status LEDs. The yellow LEDs show

receiving activity. The green LEDs show transmitting activity.

Caution

10 - Card and Interface Installation RocketPort Universal PCI User Guide: 2000284 Rev. G

Card and Interface Installation

• 32-Port RS-232 with integrated status LEDs. The yellow LEDs show

receiving activity. The green LEDs show transmitting activity.

You can use the Troubleshooting section on Page 21 for port testing procedures

for your operating system.

Refer to Connecting Serial Devices on Page 11 for information about

connecting serial devices.

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