Compaq Evo N600c Manuel

Maintenance and Service Guide

Compaq Evo N610c and Evo N600c

Document Part Number: 279362-001

July 2002

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying notebook features, components, and

spare parts, troubleshooting problems, and performing

disassembly procedures.

279362-001.book!!Page!i!!Monday,!July!8,!2002!!11:49!AM

Compaq, Evo, the Compaq logo, and Premier•Sound are trademarks of Compaq

Information Technologies Group, L.P. In U.S. and/or other countries.

Microsoft and Windows are trademarks of Microsoft Corporation. In U.S.

and/or other countries.

Intel and Pentium are trademarks of Intel Corporation in U.S. and/or other

countries.

All other product names mentioned herein may be trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is” without

warranty of any kind and is subject to change without notice. The warranties for

Compaq products are set forth in the express limited warranty statements

accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

Maintenance and Service Guide

First Edition July 2002

Document Part Number: 279362-001

279362-001.book!!Page!ii!!Monday,!July!8,!2002!!11:49!AM

Maintenance and Service Guide iii

Contents

1 Product Description

1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9

1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–10

1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11

1.5 Notebook External Components . . . . . . . . . . . . . . . 1–12

1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–25

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1

Selecting Computer Setup or

Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu. . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing

Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10

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iv Maintenance and Service Guide

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook System Major Components . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–14

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16

3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20

4 Removal and Replacement Preliminaries

4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–1

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–2

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4

5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.5 Mini PCI Communications Board . . . . . . . . . . . . . . 5–12

5.6 Disk Cell RTC Battery. . . . . . . . . . . . . . . . . . . . . . . 5–15

5.7 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

5.8 Memory Expansion . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.9 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

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Contents

Maintenance and Service Guide v

5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.11 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.12 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33

5.13 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.14 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

5.15 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47

5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51

5.17 DC-DC Converter Board . . . . . . . . . . . . . . . . . . . . 5–53

5.18 Modem Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–55

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

C Screw Listing

Index

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Maintenance and Service Guide 1–1

Product Description

The Compaq Evo Notebook N610c and N600c Series offer

advanced modularity, Mobile Intel Pentium 4 and Pentium III

processors with 64-bit architecture, industry-leading Accelerated

Graphics Port (AGP) implementation, and extensive multimedia

support.

Figure 1-1. Compaq Evo Notebook N610c

279362-001.book!!Page!1!!Monday,!July!8,!2002!!11:49!AM

1–2 Maintenance and Service Guide

Product Description

1.1 Models

Computer models are shown in Tables 1-1 through 1-3.

Table 1-1

Compaq Evo Notebook N610c

Model Naming Conventions

Key

N610 P4 200 P4 40 V C 25 O XXXXXX-XXX

123456789 10

Key Description Options

1 Brand/Series

designator

N=Notebook 610=610c series

600=600c series

2 Processor type P4=Pentium 4 P3=Pentium III

3 Processor speed 200=2.0 Ghz

190=1.9 GHz

180=1.8 GHz

170=1.7 GHz

160=1.6 GHz

106=1.06 GHz

866=866 MHz

4 Display type/

size/resolution

P=SXGA+ (1400 × 1050)

X=XGA (1024 × 768)

4=14.x-inch

5 Hard drive size 40=40 GB

30=30 GB

20=20 GB

15=15 GB

10=10 GB

6 Optical drive

designator

V=DVD-ROM drive

W=DVD-RW drive

D=CD-ROM drive

R=CD-RW drive

7 Integrated

communication

M=Modem

0=None

C=Modem/NIC

combination card

8 RAM 51=512 MB

38=384 MB

25=256 MB

12=128 MB

9 Operating system 8=Windows 98 SE

6=Windows 2000 and

Windows XP

2=Windows 2000

O=Windows XP Pro

E=Windows XP Home

10 SKU#

279362-001.book!!Page!2!!Monday,!July!8,!2002!!11:49!AM

Product Description

Maintenance and Service Guide 1–3

Table 1-2

Compaq Evo Notebook N610c Models

The following Evo Notebook N610c models use config. code KT81 and feature:

■Dual Stick pointing device (TouchPad and pointing stick)

■8-cell, 4.0-Ah lithium ion (Li ion) battery pack

■3-year warranty

■32 MB of discrete video memory

■No system memory

■No optical drive

N610 P4 180 X4 30 0 C 0 O KT81

United States 470037-549

N610 P4 180 X4 30 0 C 0 2 KT81

United States 470037-542

The following Evo Notebook N610c models use config. code KT8Z and feature:

■Dual Stick pointing device (TouchPad and pointing stick)

■8-cell, 4.0-Ah lithium ion (Li ion) battery pack

■3-year warranty

■32 MB of discrete video memory

N610 P4 200 P4 40 W C 25 O

French Canada 470037-757 United States 470037-755

N610 P4 200 P4 40 W C 25 2

French Canada 470037-754 United States 470037-749

279362-001.book!!Page!3!!Monday,!July!8,!2002!!11:49!AM

1–4 Maintenance and Service Guide

Product Description

N610 P4 180 X4 30 V C 25 O

Asia Pacific

Australia

Belgium

Brazil

Czech Republic

Denmark

France

French Canada

Germany

Greece/Poland

Hong Kong

Hungary

Israel

Italy

Japan

Japan (English)

Korea

Latin America

(GEM/NAFTA)

470037-714

470037-713

470037-687

470037-712

470037-688

470037-689

470037-690

470037-685

470037-691

470037-692

470037-717

470037-693

470037-694

470037-695

470037-707

470037-708

470037-718

470037-710

470037-747

The Netherlands

Norway

People’s

Republic of

China

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Ta i w an

Tu r k ey

United Kingdom

United States

(GEM/NAFTA)

470037-696

470037-697

470037-709

470037-699

470037-700

470037-686

470037-701

470037-702

470037-703

470037-704

470037-715

470037-705

470037-706

470037-684

and

470037-722

470037-746

Table 1-2

Compaq Evo Notebook N610c Models

(Continued)

279362-001.book!!Page!4!!Monday,!July!8,!2002!!11:49!AM

Product Description

Maintenance and Service Guide 1–5

N610 P4 180 X4 30 V C 25 2

Asia Pacific

Australia

Belgium

Brazil

Czech Republic

Denmark

France

French Canada

Germany

Greece/Poland

Hong Kong

Hungary

Israel

Italy

Japan

Japan (English)

Korea

Latin America

(GEM/NAFTA)

470037-572

470037-570

470037-529

470037-569

470037-530

470037-531

470037-532

470037-527

470037-533

470037-535

470037-584

470037-537

470037-538

470037-539

470037-561

470037-563

470037-587

470037-566

470037-726

The Netherlands

Norway

People’s

Republic of

China

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Ta i w an

Tu r k ey

United Kingdom

United States

(GEM/NAFTA)

470037-541

470037-543

470037-577

470037-545

470037-546

470037-528

470037-548

470037-551

470037-552

470037-555

470037-580

470037-556

470037-558

470037-525

and

470037-720

470037-724

N610 P4 160 X4 20 V C 25 O

French Canada 470037-736 United States

United States

(GEM/NAFTA)

470037-733

470037-738

N610 P4 160 X4 20 V C 25 2

United States

(GEM/NAFTA)

470037-738

Table 1-2

Compaq Evo Notebook N610c Models

(Continued)

279362-001.book!!Page!5!!Monday,!July!8,!2002!!11:49!AM

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