
ICS-24 HEATSET STATION 1-3
Call-Waiting Light
This dual-function light:
• is steadily lit when a call signal is received.
• flashes to indicate a call-waiting signal, which has priority over a call signal.
Answer-Back Button
This three-function button:
• sends a call signal to the selected, programmed label when the call-waiting
light is off.
• directs audio to the longest-waiting call in the call-waiting stack when the
call-waiting light is flashing.
• ends the current conversation from the call-waiting stack when the
call-waiting light is steadily on.
Answer-Back Stack
The answer-back stack tracks incoming calls from any label that is not assigned
to the station. These calls are available in the order they were received. The
length of time the calls are available before they are automatically removed is set
in the configuration program.
Note: The label programmed to and selected by the station will never appear in
the answer-back stack and duplicate labels are never added.
Answering a Call from the Answer-Back Stack
To answer a call from the answer-back stack:
1. Press and release the answer-back button to select the longest-waiting call.
2. Press the answer-back button while responding. The call-waiting light will be
on steadily.
Terminating Calls Answered with the Answer-Back Button
To terminate the call answered with the answer-back button, turn off the
call-waiting light, and recover the previous call:
• The receiving station can terminate the call by pressing and releasing the
answer-back button.
• The calling station can terminate the call.
Answering Another Call from the Answer-Back Stack
To answer another call from the answer-back stack:
• If the calling station disconnected the call, the call-waiting light will flash.
• If the receiving station disconnected the call, a call from another unselected
label will be activated when the answer-back button is released.
•Note: The call-waiting
light does not light when
a call is received from a
programmed label.
• Thestation’sanswer-back
feature offers a number
of functions.
• A tone alert is provided to
ensure call signals are
noticed.