Citel TVA-A Manuel utilisateur

12 and 24 Port PorticoTM TVATM

Phone User Guide

Document Number: G-SIP3DP-RUC Version: AG

12 AND 24 PORT PORTICO TVA

PHONE USER GUIDE

ii Version: AG Document Number: G-SIP3DP-RUC

No part of this publication, including text, examples, diagrams, or icons, may be

reproduced, transmitted, or translated in any form or by any means, electronic,

mechanical, manual, optical, or otherwise, for any purpose, without prior

written permission of Citel.

Citel and its wholly-owned subsidiaries may have patents or pending patents

applications, trademarks, copyrights, or other intellectual property rights

covering subject matter in this publication. The furnishing of this document

does not give the recipient license to these patents, trademarks, copyrights, or

other intellectual properties.

Trademark Information

Citel, the Citel logo, Portico Telephone VoIP Adapter (TVA), Citel SIP Handset

Gateway, and The VoIP Migration Company are trademarks or registered

trademarks of Citel or its wholly-owned subsidiaries in the United States and

other jurisdictions. All other trademarks, registered trademarks, and service

marks are the property of their respective owners.

Accuracy Notice

Every effort was made to ensure that the information in this guide is complete

and accurate. However, Citel makes no representations or warranties, whether

expressed or implied, as to the accuracy or completeness of these materials

and shall not be liable for any loss or damage suffered or incurred as a result of

reliance upon or use of them.

Information in this publication is subject to change without notice. Citel

reserves the right, without prior notice, to change the equipment, designs or

documentation referred to herein as it considers necessary.

Your Responsibility for your System’s Security

Toll fraud is the use of your telecommunications system by an unauthorized

party, for example, persons other than your company’s employees, agents,

subcontractors, or persons working on your company’s behalf. Please note that

there may be a risk of toll fraud associated with your telecommunications

system and, if toll fraud occurs, it can result in substantial additional charges for

your telecommunications services.

You and your System Manager/System Administrator are responsible for the

security of your system such as programming and configuring your equipment

to prevent unauthorized use. The System Manager is also responsible for

reading all installation, instruction and system administration documents

provided with this product in order to understand fully the features that can

introduce risk of toll fraud and the steps that can be taken to reduce that risk.

12 AND 24 PORT PORTICO TVA PHONE USER GUIDE

Document Number: G-SIP3DP-RUC Version: AG iii

Citel does not warrant that this product is immune from or will prevent

unauthorized use of common-carrier telecommunications services or facilities

accessed through or connected to it. Citel will not be responsible for any

charges that result from such authorized or unauthorized use.

Symbols and Conventions

Important symbols and conventions used throughout this guide are shown

below.

Safety information, ignoring this information may lead to physical

danger to people.

Information alerting you to potential loss of data or damage to an

application, system or device.

Important information.

Bold Dialog box titles, labels, and options. Button and icon names. Menu

titles, commands, and selections. Things that you type in either the

web-based or console-based interface.

ALL CAPS Key names: CTRL, TAB, DEL and keyboard buttons that you press.

For example:

Make your choice from the dropdown menu and press ENTER.

Blue Italic Cross-references to other places in the document. For example: See

How To Update on page 17.

Single words within a sentence without page numbers are

references to entries in the glossary. For example:

The ISP provides the IP telephone service.

Italic Placeholder (in syntax and in user input). For example:

Type password

Also used for book and document titles. and to identify new terms.

Hyperlink References to email addresses or Internet addresses. For example:

for help with installation, contact support@citel.com.

Bold italic This is used for emphasis.

For example: Do not switch off the unit during the update.

“Title caps, in

double

quotes”

Double quotes are used to indicate the chapters of documents.

monospace

font

Program input and output text.

12 AND 24 PORT PORTICO TVA

PHONE USER GUIDE

iv Version: AG Document Number: G-SIP3DP-RUC

Contacting Citel

Product Numbers

The information contained within this document refers to the following

products:

Mail Citel Technologies, Inc

3131 Elliott Avenue

Suite 250

Seattle, Washington

98121 USA

Citel Technologies, Ltd

Wheatcroft Business Park

Unit 4, Landmere Lane

Edwalton, Nottingham

NG12 4DG United Kingdom

Email support@citel.com

Web www.citel.com

Telephone +1 877 248 3587 – select the support option

Part Number Description

H-SIP3D-RUC12 Portico TVA12D 12 port (digital only)

H-SIP3D-RUC1241 Portico TVA12D 12 port (digital only)*

H-SIP3D-RUC24 Portico TVA24D 24 port (digital only)

H-SIP3D-RUC2441 Portico TVA24D 24 port (digital only)*

H-SIP3DZ-RUC12 Portico TVA12D 12 port (digital) with FXO port

H-SIP3DZ-RUC1241 Portico TVA12D 12 port (digital) with FXO port*

H-SIP3DZ-RUC24 Portico TVA24D 24 port (digital) with FXO port

H-SIP3DZ-RUC2441 Portico TVA24D 24 port (digital) with FXO port*

H-SIP3DY-RUC12 Portico TVA12D 12 port (digital) with 2 FXO ports

H-SIP3DY-RUC1241 Portico TVA12D 12 port (digital) with 2 FXO ports*

H-SIP3DY-RUC24 Portico TVA24D 24 port (digital) with 2 FXO ports

H-SIP3DY-RUC2441 Portico TVA24D 24 port (digital) with 2 FXO ports*

H-SIP3P-RUC24 Portico TVA24P 24 port (Pphone/analog only)

H-SIP3P-RUC2441 Portico TVA24P 24 port (Pphone/analog only)*

H-SIP3PZ-RUC24 Portico TVA24P 24 port (Pphone/analog) FXO port

H-SIP3PZ-RUC2441 Portico TVA24P 24 port (Pphone/analog) FXO port*

H-SIP3PY-RUC24 Portico TVA24P 24 port (Pphone/analog) with 2 FXO ports

H-SIP3PY-RUC2441 Portico TVA24P 24 port (Pphone/analog) with 2 FXO ports*

Table 1: Product Part Numbers

12 AND 24 PORT PORTICO TVA PHONE USER GUIDE

Document Number: G-SIP3DP-RUC Version: AG v

* European Version

H-SIP3A-RUC12 Portico TVA12D 12 port (analog only)

H-SIP3A-RUC1241 Portico TVA12D 12 port (analog only)*

H-SIP3A-RUC24 Portico TVA24D 24 port (analog only)

H-SIP3A-RUC2441 Portico TVA24D 24 port (analog only)*

H-SIP3AZ-RUC12 Portico TVA12D 12 port (analog) with FXO port

H-SIP3AZ-RUC1241 Portico TVA12D 12 port (analog) with FXO port*

H-SIP3AZ-RUC24 Portico TVA24D 24 port (analog) with FXO port

H-SIP3AZ-RUC2441 Portico TVA24D 24 port (analog) with FXO port*

H-SIP3AY-RUC12 Portico TVA12D 12 port (analog) with 2 FXO ports

H-SIP3DY-RUC1241 Portico TVA12D 12 port (analog) with 2 FXO ports*

H-SIP3DY-RUC24 Portico TVA24D 24 port (analog) with 2 FXO ports

H-SIP3AY-RUC2441 Portico TVA24D 24 port (analog) with 2 FXO ports*

Part Number Description

Table 1: Product Part Numbers

12 AND 24 PORT PORTICO TVA

PHONE USER GUIDE

vi Version: AG Document Number: G-SIP3DP-RUC

Safety Information

Before attempting installation, ensure you have read and comply with all

instructions including the Safety Information in this guide. Also ensure you

communicate the same information to the users and administrators of the

telephone system in which Portico TVA is operating.

WARNING - IMPORTANT SAFETY INSTRUCTIONS

Failure to follow all instructions may result in improper

equipment operation and/or risk of electrical shock.

These instructions provide basic installation information necessary for the

proper and safe functioning of this equipment. Persons installing or

maintaining this product must read all of the safety instructions and the parts

of system grounding which are applicable to the system being maintained.

Only trained, qualified service personnel shall install or maintain this product.

Read and make sure you understand all warnings and instructions,

including those marked on the product.

Keep these instructions with the equipment.

Do not install this product near water. For example, in a wet basement

location.

Do not install this product, or associated wiring, during a lightning storm.

Do not overload wall outlets, as this can result in the risk of fire or electrical

shock.

Do not attach the power supply cord to building surfaces. Do not allow

anything to rest on the power cord. Do not place this product where

anyone can step on the cord.

Do not touch non-insulated wires or terminals unless the telephone wiring

has been disconnected at the network interface.

Unplug the product from the wall outlet before cleaning. Use a damp cloth

for cleaning. Do not use liquid or aerosol cleaners.

Do not operate the system if chemical gas leakage is suspected in the area.

Use a telephone located in another, safe, area to report the trouble.

The mains supply AC/DC adaptor must only be used in an easily-accessible

socket outlet.

Do not connect telecommunications cabling to the system, service the

system, or operate the system with the grounding conductor disconnected

Install all wiring according to local, state, and federal electrical code

requirements

12 AND 24 PORT PORTICO TVA PHONE USER GUIDE

Document Number: G-SIP3DP-RUC Version: AG vii

The socket shall be installed near the equipment and shall be easily

accessible

Do not open the 12 and 24 Port PorticoTM TVATM. There are no user-

serviceable parts inside. Only an authorized technician should open the

unit for required maintenance or upgrading purposes.

Changes or modifications not expressly approved by Citel could void the

user's authority to operate the equipment.

Follow all procedures outlined in the technical documentation in the given

sequence

Configure this product with the specified assemblies only and in the

locations stated in the technical documentation

Installation of Telecommunications Wiring

To reduce the risk of fire, use only No. 26 AWG or larger telecommunication

line cord.

Telecommunications wiring to this product must conform to all applicable

local safety and electrical wiring regulations.

Use caution when installing or modifying telephone lines.

Do not install telephone wiring during a lightning storm.

Do not install a telephone jack in wet locations unless the jack is specifically

designed for wet locations.

Do not touch uninsulated telephone wires or terminals unless the

telephone line has been disconnected at the network interface.

Any connection of the assemblies listed below to an outside plant lead, an

off-premise application, or any other exposed plant application may result

in one or more of the following: fire, shock hazard, defective operation and/

or equipment damage.

• Restricted peripheral interface circuit

• Nortel telephone circuits

• Ethernet circuits

Power Surges

Sudden surges in electrical current can damage sensitive

equipment. To reduce the risk of damage to your equipment, for

example caused by lightening strikes, install a surge protector

between your equipment and both the AC power outlet and the

telephone line.

12 AND 24 PORT PORTICO TVA

PHONE USER GUIDE

viii Version: AG Document Number: G-SIP3DP-RUC

This guide and warranty and liability details are published in the downloads

area at www.citel.com/support. Any questions regarding the use of this guide

may be directed to support@citel.com.

12 AND 24 PORT PORTICO TVA PHONE USER GUIDE

Document Number: G-SIP3DP-RUC Version: AG ix

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Purpose of this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Who should read this document? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Phone types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Star Code Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Menu Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Menu Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Menu Previous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Menu Back/Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Call Log Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Local Directory Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Call Log Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Local Directory Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Adding a new name/number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Set Ringer Tone from the Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Set Ringer Tone from Web MI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Idle Phone Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Configuring Your Phone from the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Finding a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Resetting your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Configure Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Changing your Default Phone Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting Audible Indication of Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting Caller ID Display Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting Ringer Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring Auto-Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring Call Waiting Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Mapping Buttons and Speed Dials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Local Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

How To Use Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

The Sounds Your Phone Makes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Network Disconnect Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Voicemail Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

12 AND 24 PORT PORTICO TVA

PHONE USER GUIDE

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Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Changing the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Changing the volume of a connected call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Muting a connected call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Changing the ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the backup analog FXO line using the allocated FXO Key . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the backup analog FXO line when Portico TVA is down . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the backup analog FXO line using a dialing a prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the backup analog FXO line to dial an Emergency Number . . . . . . . . . . . . . . . . . . . . . . . 24

Hanging up an FXO call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Redialing the last number called . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Placing a call on hold and retrieving a held call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

From a digital line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the analog backup line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Transferring a call and retrieving a transferred call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Asterisk IP-PBX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

From a digital line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

From the analog backup line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Parking a call and retrieving a parked call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Picking up a call using BLF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Setting Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Retrieving a voicemail message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Deleting a voicemail message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Making a conference call using your Conference button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Making a conference call using your Transfer/Conference button . . . . . . . . . . . . . . . . . . . . . . . 29

Conference bridging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Placing a conference call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

BroadSoft Softswitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Parking a call and retrieving a parked call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Picking up a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Picking up a shared call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

From the analog backup line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Retrieving a voicemail message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Deleting a voicemail message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33