Cisco Unified 6921 Manuel utilisateur

Quickstart Guide

Cisco 6921

Quickstart Guide | Cisco 6921

Cisco 6921 | Features

1) Phone Screen

2) Soft keys

3) Transfer button

4) Conference button

5) Hold button

6) Navigation pad and

Select button

7) Line buttons

8) Headset button

9) Speakerphone button

10) Keypad

11) Mute button

12) Volume button

13) Messages button

14) Contacts button

15) Applications button

16) Handset

17) Handset with light strip

11 10

Quickstart Guide | Cisco 6921

> Press the Resume soft key and speak to the person

> You can now press the End Call soft key, and resume

the new call

HOLD

> Press the Hold button. The hold icon displays and the

line button pulses green

> To resume the highlighted call, press the pulsing green

Line button or the Resume soft key

Note: pressing the Hold button again does not resume a

call from hold.

END A CALL

To end a call, use one of the following steps:

> Replace the handset

> Press the End Call soft key

> Press the lit Speakerphone or Headset button

MUTE A CALL

During a call, press the Mute button. The button glows

to indicate Mute is on. Press Mute again.

Placing and receiving calls

PLACE A CALL

Use any of the following approaches to place a call:

> Lift the handset and enter a number

> Press an (unlit) Line button

> Press the New Call soft key

> Press the (unlit) Headset button or Speakerphone button

REDIAL THE LAST NUMBER

> Press the Redial soft key

ANSWER A CALL

Use any of the following approaches to answer a call:

> Lift the handset

> Press the flashing Line button on the right side

> Press the Answer soft key

> Press the (unlit) Headset or Speakerphone button

CALL WAITING

If you are on an active call and another call comes through:

> Press the flashing Line key to answer the incoming call.

The original call will automatically be placed on hold,

and you will be able to speak to the new caller

> To end the new call, press the End Call soft key and to

resume the original call, press the Resume soft key

If you want to end the original call once you have

answered a new call:

> Place the new call on hold using the Hold button

> Select the original call using the Navigation pad

Quickstart Guide | Cisco 6921

Conference calls

SETTING UP A CONFERENCE CALL:

> From an active call (not on hold) press the Conference

button – the active party is placed on hold

> Call the second party

> When the second party answers, press the Conference

button again to join all parties

> Repeat these steps if you wish to add more people to

the conference call

PLACE A CONFERENCE CALL ON HOLD

> Press the Hold button

> To resume the call, press the Resume soft key

TO VIEW AND REMOVE CONFERENCE PARTICIPANTS

During a conference, press the Show Details soft key.

To remove a participant from the conference, highlight

a name and press Remove.

Transferring and forwarding calls

TRANSFERRING A CALL

> From an active call (not on hold), press the

Transfer button

> Call the transfer recipient

> Press the Transfer button or the Transfer soft key

(before or after the party answers). The transfer is

complete. Confirmation displays on your phone screen

CALL FORWARDING

To forward calls to another number:

> Press the Forward All soft key

> Enter the number of the destination

To forward calls to voicemail:

> Press the Forward All soft key

> Press the Messages key

To disable call forwarding:

> Press the Forward Off soft key

Quickstart Guide | Cisco 6921

Voicemail

VOICEMAIL

New message indicators:

> A solid red light on your handset.

> A stutter dial tone on the line (if enabled)

> A voicemail icon next to the line label and session

button (may include message count)

Listen to voice messages

> Press the Messages button and select Voicemail using

the Navigation pad

> Press Open

> Enter your PIN number and press the # key.

(Default PIN: 12345)

> Press 1 to hear NEW messages

> Press 2 to SEND a message

> Press 3 to REVIEW old messages

Personalise voicemail

> Press the Messages button and select Voicemail using

the Navigation pad

> Press Open

> Enter your PIN number and press the # key.

(Default PIN: 12345)

> Select 4 to change SETUP options

> Press 1 to change your greetings

> Press 2 to record Greetings in Australian English

> Voicemail will replay the current greeting

(Standard Greeting)

> Press 1 to re-record your message

> Press 2 to turn on alternate greeting

> Can be used for vacations

(start and end date can be entered)

> Press 3 to edit other greetings

> Press 1 for standard greeting

> Press 2 for after office hours greeting

> Press 3 for alternate greeting

> Press 4 for busy greeting

> Press 5 for internal greeting

> Press 6 for holiday greeting

> Press 0 for help

> Press * to exit menu

> Press 4 to listen to all greetings

> Press 0 for help

> Press * to Exit from any menu

Quickstart Guide | Cisco 6921

Phone preferences

CHANGE RINGTONE

>Press Applications

>Select Preferences >Ringtone

>Scroll through the list and press Play soft key to hear

the selected ringtones

>Select the desired ringtone and press Set to apply

the ringtone

>Press Return to go back to the Preferences screen

CHANGE SCREEN CONTRAST

>Press Applications

>Select Preferences > Contrast

>Press the Navigation pad up or down

>Press the Save soft key

Managing contacts & call history

DIRECTORIES

>Press the Contacts button and Select a directory,

using the Navigation pad

>Enter search criteria and press Submit

>To dial, scroll to a listing and press the Select button

in the Navigation pad or the Dial soft key

CALL HISTORY

Press the Applications button and select Call History,

then select a line to view.

The last 150 calls display:

>Missed calls

>Placed calls

>Received calls

To dial a call on your Call History list:

>View your Call History, or navigate to your placed calls

or missed calls

>Scroll to a listing and lift the handset, or press the

Select button or Line button

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051214 Amcom Cisco Guide 6921

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