Cisco Hawaiian Telcom Manuel utilisateur

Your Hawaiian Telcom TV Set Top Box

The following illustrations outline your SetTop Box (HD or HD DVR) functions and

connections. Set Top Boxes may not be exactly as shown below.

Front View

1. Power –Turns your Set Top Box on or off and is lit when power is on

2. Link –Lit when the Set Top Box is connected to the Hawaiian Telcom

network

3. HD –Lit when the Set Top Box is configured to display HD content

4. Record –Lit on all Set Top Boxes when a DVR recording is in progress

5. Menu –Displays onscreen menu

6. Navigation –Moves selection up, down, left or right

7. USB –Not currently enabled

Back View

1. Video In –For Hawaiian Telcom installer use only

2. Video Out –Connects to the antenna jack on the TV

3. Network In –Connects the network cable from your home network or

modem

4. Component Video Out –Component video cables can be used for high

quality signals to either HD or non-HDTVs

5. S-Video Out –S-Video is preferred for older TVs

6. RCA Video / Audio 1 Out –These connections are ideal for VCRs and

older TVs.The audio ports can be used independently if other video

connections have been use

7. RCA Video / Audio 2 Out –These duplicate connections are available

for users with multiple device

8. Optical –This is an all-digital audio connection and it is ideal for audio

receivers

9. HDMI (Out) –HDMI is the HD connection that contains both audio and

video signals used for HDTVs

10. USB –Not currently enabled

11. Power In –Connects to the supplied adapter to power the unit

4 5

Your Hawaiian Telcom TV Remote Control

Your Hawaiian Telcom TV Remote Control is universal. That means it works with just

about any television set as well as most DVD players, VCRs and

A/V receivers.

Note: there is one remote provided per Set Top Box.

Pairing Your Remote

1. While the device you want to pair is on, press and hold the Setup button on

your remote until the LED light blinks twice.

2. Press a mode button:

The DVD button can be paired with your DVD player

The AUDIO button can be paired with your audio system

The TV button can be paired with your TV

3. Press and hold the OK button.

Release button when device you are trying to pair turns off.

These instructions can also be found on the back of your remote. If your device cannot be

paired using the method above, try the alternate methods below:

1. While the device you want to pair is on, press and hold the Setup button on your

remote until the LED light blinks twice.

2. Press a mode button:

The DVD button can be paired with your DVD player

The AUDIO button can be paired with your audio system

The TV button can be paired with your TV

3. Find the brand from the charts below and note the DIGIT key assigned to your

brand. Press and hold down the DIGIT key for your device/brand.

4. Release button when device you are trying to pair turns off.

Digit

Brand

Insignia / Dynex

LG / Zenith

Mitsubishi

Panasonic

Philips / Magnavox

Samsung

Sharp

Sony

Toshiba

Vizio

Pairing Your Remote Cont.

If your device cannot be paired using this alternate method, you may need to look up

the specific code for your device.

Visit http://www.urcsupport.com/html.php?page_id=711 to find the exact code for your

specific device. Use the following codes with the following steps.

1. Press the TV mode key

2. Press and hold the Setup button until the TV Mode button blinks twice

3. Enter the code you found using the website above.

4. Press the Power button to test the TV control. If the TV turns off, set up

is complete.

5. If the TV does not turn off, repeat steps 1-5 using the next code provided.

Your Wireless Gateway

The Wireless Gateway connects with your Hawaiian Telcom TV and gives you

High-Speed Internet access. Connect your devices wirelessly or through one of the

four Ethernet ports. The Wireless Gateway settings are set to default when installed.

The default network name (labeled “SSID”) and password (labeled “Wireless Network

Key”) are located to the right of the barcode on the side of your Wireless Gateway.

Wireless Gateway Status Lights

Power

Solid Green. The gateway is on

Red. The gatewaymay have a fault with its power supply

Ethernet

Solid Green. A computer or other device is connected to an

Ethernet port.

Flickering green. There is activity from devices connected to an

Ethernet port. The flickering of the light is synchronized to data

traffic.

Wireless

Solid Green. A wireless computer or other device is connected to

the gateway.

Flickering green. There is inbound or outbound activity. The

flickering of the light is synchronized to data traffic.

Home PNA

Solid Green. A Set Top Box or other device is connected to the

gateway.

Flickering green. There is activity from devices connected to the

coaxial port.Theflickering of the light is synchronized to data traffic.

Service

Solid green. The gatewayis connected to the Hawaiian Telcom

network and has obtained a WAN IP address.

Fast flashing green. The gatewayis trying to obtain an IP address.

Red. The Hawaiian Telcom network is not responding, the gateway

has beenconfigured incorrectly, or there was an authentication

failure.

WPS

Solid Green. WPS (Wi-Fi Protected Setup) is configuring the

gateway.

Using the on screen menu

The Menu

Use the menu to quickly access the Live TV, Recorded TV, Video On Demand, Apps,

Music, My Account, and Settings

Here is a brief description of each drop down menu:

Live TV

GUIDE

Accesses the program guide.

WATCH LIVE TV

Allows you to watch a live TV program.

FAVORITES

Accesses your customized favorites list.

Allows you to easily find your favorite.

Recorded TV (DVR Only)

VIEW RECORDINGS

Lists all in progress and complete recordings.

SCHEDULED

Lists all future recordings.

ADD A RECORDING

Allows you to record a program using search, the guide or by

entering the channel number and recording time.

Video on Demand

BROWSE VIDEOS

Lists all videos by category.

CURRENT RENTALS

Lists all rented titles that are still available to view.

Allows you to easily find your favorite VOD titles.

Apps

APP DASHBOARD

Quickly access your TV apps all from one screen.

WHAT’S NEW

Provides up-to-the-minute information about new channels, channel

movesandchanges,freepreviewweekends,upcomingeventsandmore.

HSN SHOP BY REMOTE

BrowsetensofthousandsofitemsfeaturedonHSNandenjoythe

convenienceoforderingwithyourremotecontrol.

FACEBOOK

Connect to the official Facebook fan pages for the programs or

channels you’re watching.

TWITTER

Tweet and follow what people are saying about your favorite shows

and more on Twitter –right on your TV screen.

Music

STINGRAY MUSIC

Browse 50 music channels organized by genre.

KARAOKE

Enjoy the fun of karaoke at home with The KARAOKE Channel app.

Get access to more than 8,000 songs for $10/mo. Hawaiian Telcom

High- Speed Internet required.

My Account

SELECT MYTV SERVICE

Add premium channels and features to your subscription.

CALL HISTORY

Allows you to view your call history.

CALLER ID SNOOZE

Allows you to snooze Caller ID on your TV.

PARENTAL CONTROLS

Allows you to block VOD titles, PPV events and programs

by channel, rating or content.

Settings

GENERAL

Allows you to turn system sound effects on or off, access system

information and troubleshoot your connection.

TELEVISION

Allows you to customize your guide, favorites list, screen aspect ratio

and closed captioning.

AUDIO

Allows you to change your digital audio output settings.

PARENTAL CONTROLS

Allows you to block VOD titles, PPV events and programs by

channel, rating or content.

RESTART SYSTEM

Reboots your Set Top Box. All your user settings will be saved.

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