Cisco DATAVOX 7941 Manuel utilisateur

CISCO IP PHONE USER GUIDE

7960/61/40/41

Getting Dial Tone

You can either lift Handset, press Speakerphone button (for Office use only), press

Headset button, or press Line buttons corresponding to each line or extension.

Making a Call

1. For internal calls, dial the extension of the person you are calling.

2. For external calls, dial a ‘9’ followed by the phone number you are calling.

3. Dial number on keypad, then press Dial soft key, pick up the Handset, press

Speakerphone button (for Office use only), press Headset button or press

the Line buttons corresponding to each line or extension.

Answering a Call

Lift Handset, press the Answer soft key, press the Speakerphone button, or if using a

headset, press the Headset button. You may also press one of the side buttons that

correspond to each line.

Adjusting the Volume

Follow these instructions to adjust the volume on the handset, speakerphone, & ringer

volume.

1. Press the up or down Volume.

2. While the phone is in an idle state, the Volume button will adjust the ring

volume.

3. The Volume button will adjust the volume of the Handset, Speakerphone, or

Headset while you are using that particular method for conversation. To save

this volume setting for future calls, press the Save soft key, otherwise you are

changing the volume level for the duration of that particular call.

Note: You must save volume setting for Handset, Speakerphone and

Headset, but you do not have to save for ringer volume.

Speakerphone (for Office use only)

1. To place a call using the speakerphone, press the Speakerphone button.

When the Speakerphone button is activated the button will light up green.

2. To switch from Speakerphone to the Handset during a call, simply lift the

Handset.

3. To switch from the Handset to the Speakerphone during a call, simply press

the Speakerphone button and then hang up the Handset.

Headset

1. Press the Headset button to activate the Headset. When the Headset

function is activated the button will light up green.

Note: If you activate the Headset when there is no active call, you will have

to press the Headset button followed by the EndCall soft key.

Muting a Call

1. Press the Mute button. When mute function is activated the button will light

up red.

2. To disengage, press the Mute button again.

Note: The Mute button will mute the microphone on the Handset or

Speakerphone.

Redialing a Number

1. Press the Redial soft key.

2. To redial a number from a line other than your primary line, select the desired

line button and then press the Redial soft key.

Placing a Call on Hold

1. Press the Hold soft key.

2. To return to the call, press the Resume soft key.

Note: If multiple calls are holding, use the toggle button to highlight the call to

be retrieved followed by the Resume soft key.

Transferring a Call

1. Press the Trnsfer soft key.

2. Dial the extension to which you want to transfer the call.

3. Press the Trnsfer soft key again. Or, to screen the call, when the party

answers, announce the call and then press the Trnsfer soft key.

4. To cancel the transfer and go back to the caller to transfer elsewhere, press

End Call soft key, Resume soft key, then repeat steps 1 – 3.

**to transfer straight to voicemail, dial (*) before the extension

Forwarding Your Phone to an Internal extension (not External)

1. Press the CfwdAll soft key. You will then hear 2 beeps.

2. Enter the internal extension that you would like to forward to. (When

activated, a message will be displayed on the lower portion of the screen and

a revolving arrow icon will appear in the upper right hand corner of the

screen.)

3. To cancel call forwarding, press the CfwdAll soft key.

Note: If you want to put yourself in a “Do Not Disturb” state or you are going to

be out of the office and you do not want callers to wait for a series of rings prior

to your greeting coming on, you may press the CfwdAll soft key followed by your

Voicemail button. This will direct all calls directly to your voicemail.

Making Conference Calls

Establishing a Conference Call

1. Press the More soft key until you see the Confrn soft key.

2. Press the Confrn soft key. This automatically places the first caller on hold

and accesses a new line.

3. Place a call to another extension or external number.

4. Press the Confrn soft key again to add the new party to the conference call.

5. Repeat these steps to add parties to the conference call.

Note: If the initiator disconnects, the conference call can continue.

Managing an Active Conference Call

1. You may see a list of participants on the conference call by pressing the

More soft key until you see the ConfList soft key.

2. Press the ConfList soft key. This will show a list of current participants on the

conference call.

3. As the Meeting Initiator you are presented with a Remove soft key. Use the

toggle button to highlight the caller you wish to remove and press the

Remove soft key.

Note: Other internal users may access the conference list by pressing the

ConfList soft key. If you are not the conference initiator then you are not

presented with the Remove soft key option.

Join

If you have 2 calls on the line, and you wish to join all 3 calls together:

1. Press the More soft key until you see the Select soft key.

2. Press the Select soft key. This will place a check mark next to the call you

have selected.

3. Arrow down to second call. Press More soft key until you see the Select soft

key.

4. Press Select soft key. This will place a check mark next to the second call

you have selected.

5. Press More soft key until you see the Join soft key.

6. Press Join soft key. All 3 callers will be on the line.

Directories

Press the Directories button. From here, you may access:

1. Missed Calls

2. Received Calls

3. Placed Calls

4. Corporate Directory

Note: You may dial from these lists by pressing the Dial soft key or Edit/Dial

soft key if editing of the phone number is necessary.

Settings

Contrast

1. Press Settings. Press #1 or Select soft key for Contrast

2. Use Down and Up soft keys to adjust contrast of screen to a lighter or darker

image.

3. Press Okay soft key then Save soft key.

Ring Tone

1. Press Settings. Press #2 or arrow down to Ring tone and press Select soft

key.

2. Using the navigational arrows, scroll to the tone you would like to preview and

press Play soft key.

3. Press Select soft key

4. Press Ok soft key then exit out of settings.

Services

Press the Services button. A menu will be presented with any special services that your

system administrator has subscribed your phone to.

1. Press the number that corresponds to the service you wish to choose or use

the toggle up/down button to highlight the service and then hit the Select soft

key.

2. Press the Exit soft key to exit the Services menu.

System Speed Dials (SYS SPD)

1. Press System Speed Dial (SYS SPD) line button

2. After the prompt, enter the three digit speed dial code (same speed dial

codes as used with previous phone system).

Voicemail

Inside the Office

1. Press the Voicemail button to access your voicemails.

2. Enter your password followed by #.

Note: The first time you press your voicemail button you will be prompted to

set up your mailbox. The default password is 1234.

Outside the Office

1. Dial 281/584-1100 or 281/584-5900 to access your voicemails.

2. Press *

3. Enter your extension number followed by #.

4. Enter your password followed by #.

Help

Press the Help button to receive instructions on the use of any feature

1. Press the Help button.

2. Press the feature button or soft key that you need help with.

3. Instructions on the use of that feature will be displayed on your phone.

Questions?

To ask questions or send emails regarding the new phone system, please forward them

to the following email address:

[email protected]

SoftKeys Reference List

SYS SPD Allows you to dial using a speed dial index number

Answer Allows you to answer a call.

CallBack Allows you to receive notification when a busy extension becomes available

Cancel Allows you to cancel an action or exit a screen without applying changes.

CFwdALL Allows you to set up or cancel call forwarding

Clear Allows you to delete records or settings

ConfLit Allows you to view conference participants

Confrn Allows you to create a conference call

Default Allows you to restore settings (including volume) to original factory values

Delete Allows you to remove characters to the right of the cursor when using EditDial

Dial Allows you to dial an entered phone number

DirTrfr Allows you to transfer two calls to each other

EditDial Allows you to edit a number in a call log.

EndCall Allows you to disconnect the current call

Exit Allows you to return to the previous screen.

Join Allows you to join several calls on one line to create a conference call

More Allows you to display additional softkeys

NewCall Allows you to make a new call

PickUp Allows you to answer a call on another extension in your group

Redial Allows you to redial the most recently dialed number

Remove Allows you to remove a conference participant

Resume Allows you to resume a call on hold.

RmLstC Allows you to drop the last party added to a conference call

Save Allows you to save the chosen settings

Search Allows you to search for a directory listing

Select Allows you to select an item on the screen

Trnsfer Allows you to transfer a call.

Update Allows you to refresh content and get the latest information

<< Allows you to delete entered characters

>> Allows you to move through entered characters

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