Ciara-tech Discovery Q77M-XA Manuel utilisateur

User Guide

Discovery/Enterprise

Q77M-XA-XXXXX-XX-XXX

CIARA Discovery/Enterprise Q77M-XA-XXXXX-XX-XXX

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9300 Trans-Canada Highway

Montreal, Quebec H4S 1K5

Tel : (514) 798-8880

Fax : (514) 798-8889

Microsoft, Windows 7, Windows 8, Windows Server 2008 and Windows Server 2008 R2

are registered trademarks of Microsoft Corporation

Intel, Core and Pentium are trademarks or registered trademarks of Intel Corporation

ASUS is a trademark of ASUS INC.

Novell and NetWare are registered trademarks of Novell Corporation

All other names, brands, and trademarks are trademarks of their respective companies

First printing September 2013

Printed in Canada

CIARA Discovery/Enterprise Q77M-XA-XXXXX-XX-XXX

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Contents

ABOUT THIS GUIDE ...................................................................................................... 5

1.0 INSTALLING YOUR SYSTEM..................................................................................... 6

1.1 Unpacking your computer ................................................................................................................. 6

1.2 Choosing a site for the system .......................................................................................................... 7

1.2.1 A caution about viruses ................................................................................................................... 8

1.2.2 Windows........................................................................................................................................... 8

1.2.3 Windows Server 2008, 2008 R2, Novell NetWare and Linux .......................................................... 8

1.3 Peripheral installation ....................................................................................................................... 9

1.4 Troubleshooting your system after first install .............................................................................. 10

1.4.1 Helpful hints ................................................................................................................................... 10

1.4.2 Recovery from CIARA recovery DVD..............................................................................................11

1.4.3 Windows 8 Recovery from Startup Settings .................................................................................. 12

1.4.4 BIOS update.................................................................................................................................... 15

1.5 Solving general problems ................................................................................................................ 17

1.5.1 Solving power supply problems ..................................................................................................... 18

1.5.2 Solving hard drive problems ..........................................................................................................19

1.5.3 Solving display problems................................................................................................................20

1.5.4 Solving audio problems..................................................................................................................21

1.5.5 Solving printer problems................................................................................................................ 21

1.5.6 Solving keyboard and mouse problems.........................................................................................22

1.5.7 Solving hardware installation problems ........................................................................................ 23

1.5.8 Solving memory problems ............................................................................................................. 24

1.5.9 Solving processor problems ........................................................................................................... 25

1.5.10 Solving optical drive problems..................................................................................................... 26

1.6 Component installation guide ......................................................................................................... 27

1.6.1 Precautions against static electricity ............................................................................................. 27

1.6.2 Opening and accessing the chassis ................................................................................................ 27

1.6.3 Installing The CPU ..........................................................................................................................28

1.6.4 Installation of the memory modules .............................................................................................30

1.6.5 Installation of an Expansion Card ..................................................................................................32

1.6.6 Removal or installation of the optical drives using tool less options ............................................33

1.6.7 Replacing the system Battery ........................................................................................................34

1.6.8 Chassis Characteristics ...................................................................................................................35

1.7 Motherboard Specification .............................................................................................................37

1.7.1 LAN (RJ-45) port .............................................................................................................................37

1.7.2 Intel® vPro™ Technology................................................................................................................37

1.7.3 Intel® Active Management Technology......................................................................................... 38

1.7.4 Intel® Virtualization Technology (Intel® VT) .................................................................................. 38

1.7.5 Intel® Virtualisation Technology for Directed I/O (Intel® VT-d).................................................... 38

1.7.6 Intel® Trusted Execution Technology (Intel® TXT).........................................................................39

1.7.7 Intel® Identity Protection Technology ...........................................................................................39

1.7.8 Intel® Anti-Theft Technology .........................................................................................................39

1.7.9 Trusted Platform Module (TPM)....................................................................................................39

1.7.10 Motherboard component description.........................................................................................40

1.7.11 Motherboard schematic .............................................................................................................. 42

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2.0 CERTIFICATION AND DECLARATION...................................................................... 43

2.1 Radio interference precautions....................................................................................................... 43

2.2 Declaration of conformity ............................................................................................................... 44

2.3 FCC Information to User .................................................................................................................. 45

2.4 ENERGY STAR® .................................................................................................................................46

3.0 ONE YEAR LIMITED WARRANTY............................................................................ 47

3.1 Procedures to be followed for service during the warranty period: ............................................48

3.2 Limited Warranty ............................................................................................................................. 49

3.3 Documenting your computer .......................................................................................................... 50

3.3.1 Base System Details ....................................................................................................................... 50

4.0 KEYBOARD ........................................................................................................... 51

GLOSSARY.................................................................................................................. 52

NOTES :...................................................................................................................... 56

CIARA Discovery/Enterprise Q77M-XA-XXXXX-XX-XXX

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ABOUT THIS GUIDE

Please read this User's Guide before using your CIARA Discovery/Enterprise Q77M-XA-XXXXX-XX-XX computer.

This User's Guide is divided into four chapters that provide information on Installation, trouble shooting, certification,

detailed description and a Glossary. Please remember to fill out the Equipment Log and keep a copy in a safe place.

With proper care and operating procedures your CIARA Discovery/Enterprise Q77M-XA-XXXXX-XX-XX will give you

many years of service and high performance computing.

NOTE

This User's guide uses Discovery/Enterprise designation where Enterprise refers to the tower model and Discovery refers

to the compact desktop model.

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1.0 Installing your system

1.1 Unpacking your computer

Your PC is packed with ecologic moulded boxboard on four sides to keep it in place during transit.

The keyboard is on the top of the box, the other accessories are completely underneath.

Carefully unpack your computer and be sure to save all boxboards for future shipping and transportation.

To repack the PC it may be easier to place the moulded cushioning on the ends of the PC, and then slide the box over the

PC together with the cushioning, rather than lifting the PC.

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1.2 Choosing a site for the system

All CIARA computers operate reliably in a typical office or home environment. Choose a location that is readily accessible

and meets the following requirements:

The socket-outlet shall be installed near the equipment and shall be easily accessible

Is clean and dust free

Is well-ventilated and lighted and away from sources of heat

Is isolated from strong electromagnetic fields produced by electrical devices

(I.e. air conditioners, large fans, large electric motors, radio and TV transmitters)

Has an appropriate table or desk that will allow you to work without physical discomfort and strain.

INPUT 120Vac, 60Hz, 10A

A few general precautions should always be observed:

Never connect any peripheral such as a monitor to the system unit if the power is turned "ON". Always shut down

the system first.

Never remove any internal adapter cards in the system unit if the power is turned "ON" as this will ruin the

Card/Computer and Void the Warranty.

Never install and connect more peripherals than available power supply plugs to avoid exceeding the maximum

power of the system.

NOTE The Enterprise model comes either with or without a power supply On/OFF switch. For those systems that do not

have a switch, make sure to shut down the system through Windows before proceeding to any repair or replacement work

inside the system.

CIARA Discovery/Enterprise Q77M-XA-XXXXX-XX-XXX

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1.2.1 A caution about viruses

Due to the prevalence of computer viruses, we strongly recommend that you take precautions to protect your computer

from them. Purchase and use a reputable virus-checking program. Ensure that the program is kept up to date by

registering the program, and installing updates as they become available. Please be aware, however, that even the best

virus checking programs cannot be regarded as the perfect solution. It is possible for even the best program to fail,

particularly if it is not updated. Please contact your CIARA account representative for more information.

1.2.2 Windows

Windows is a Graphical User Interface (GUI) that provides a screen composed of icons. You select or ―click‖ on the icons

to run programs. As noted above, Windows has been installed on your computer. For further information about using

Windows, please consult the appropriate Microsoft software manual provided with your CIARA Discovery/Enterprise

Q77M-XA-XXXXX-XX-XX.

1.2.3 Windows Server 2008, 2008 R2, Novell NetWare and Linux

Windows Server 2008, Windows Server 2008 R2, Novell NetWare and Linux are operating systems that provide

sophisticated networking capabilities to Windows based computers. The onboard Network Interface Card (NIC) in the

computer allows the user to connect the CIARA Discovery/Enterprise Q77M-XA-XXXXX-XX-XX to a network server

computer running Windows 2008 Server, Novell NetWare or Linux.

Microsoft, Novell and Linux provide workstations on the network with access to files and applications stored on the file

server (a dedicated computer running the Windows Server 2008, Windows Server 2008 R2, NetWare or Linux operating

systems), as well as access to shared printers on the network. Sophisticated tools are built into the Windows Server 2008,

Windows Server 2008 R2, NetWare and Linux operating systems to manage the network, and to restrict access to

resources on the file server.

For further information about Windows Server 2008, Windows Server 2008 R2, Novell NetWare or Linux, please consult

the manuals provided with the network operating system (NOS), or speak to your service representative.

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1.3 Peripheral installation

PS2 Mouse port

USB 2.0 ports 1&2

VGA port

USB 3,0 ports 1&2

LAN RJ45

USB 2,0 Ports 3&4

Line in port

DVI-D port

Line out port

DisplatPort

Microphone port

PS2 Keyboard port

CIARA Discovery/Enterprise Q77M-XA-XXXXX-XX-XXX

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1.4 Troubleshooting your system after first install

1.4.1 Helpful hints

If you encounter some minor problems with the computer, monitor, or software, see the following list of general

suggestions before taking further action:

Check that the computer and monitor are plugged into a working electrical outlet.

When available check to see if power supply button is switched on

Check to see that the computer is turned on and the power light is on.

Check to see that the monitor is turned on and the monitor light is on.

Turn up the brightness and contrast controls of the monitor if the monitor is dim.

Press and hold any key. If the system beeps, then the keyboard should be operating correctly.

Check all cable connections for loose connections or incorrect connections.

Wake the computer by pressing any key on the keyboard or pressing the power button. If the system remains in

suspend mode, shut down the computer by pressing and holding the power button for at least four seconds then

press the power button again to restart the computer. If the system will not shut down, unplug the power cord,

wait a few seconds, and then plug it in again. The computer will restart if automatic start on power loss is set in

the BIOS. If it does not restart, press the power button to start the computer

Be sure that all the needed device drivers have been installed. For example, if you are using a printer, you need a

driver for that model of printer.

If you have installed an operating system other than the factory-installed operating system, check to be sure that it

is supported on the system.

If the system has multiple video sources (embedded and PCI Express x16 adapters) and a single monitor, the

monitor must be plugged into one of the three video connectors of the system, i.e. DVI-I, DVI-D or DisplayPort.

Your system can support two independent monitors using any of the three available video connectors. If a PCI

Express x16 video controller is added, then the system will support a third monitor connected to any of the ports

of the video controller. This type of configuration will require adjustments to the BIOS parameters..

When the power to the CIARA Discovery/Enterprise Q77M-XA-XXXXX-XX-XX is first turned on, the ASUS BIOS performs

various diagnostic tests. If an error occurs during these tests, then an error message will be displayed on the screen, or if

the error occurs before the display has been initialized, then the system will report the error with several beeps on the

speaker. The number of beeps and their duration characterizes the error.

Errors will either be FATAL, i.e. : the system will halt after reporting the error, or NON FATAL, i.e. : the system may be

able to boot after reporting the error, although it may not operate reliably or consistently. Please contact your service

representative if you have any questions.

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