Caple C864I Manuel utilisateur
C864i
Caple 78CM Induction Hob
Service Manual
ADVICE & HELP / AFTER SALES INDUCTION
TC LITE SLIDER
1. To detect the wrong breakdowns :
1-1 Connection to the electric network:
•Control the tightening of the screws of the connection box
•Control the section of the cables used (see manual of use)
•Control if the earth wire (green/yellow) is connected
L1+L2 = phase
N1+N2 = neutral
earth = obligatory
alimentation cable: advised with fasten terminal wires (see photograph)
tightening of the screws: either with torx N°20 (highly advised), or with a big
and punt screwdriver.
.
- The checking of the connection and tightening has to be made before any intervention
on the hob.
- A bad tightening can be at the origin of a breakdown
If a bridging is not made correctly or if a screw is badly tightened, there can be the
following symptoms:
- If the terminals L1 or N1 are wrong connected, the hob does not switch on (no
reaction).
because the touch control is not supplied.
- If the terminals L2 or N2 is wrong connected, “E5” will appear on the right hand
side displays on the right side.
Caple C864I 78cm Induction Hob
1-2 Installation:
•Control the installation of the gasket under the glass.
•If the glass is glued with silicone leave the glass in place and dismount the
case under the work plan.
•Control the ventilation of the air coming in of the ventilators (minimum 2 cm of
space).
1-3 Quality of the pans:
•Control if the pan is compatible with the heating by induction.
•To check by using a „magnet“ that must remain hung on the bottom of the
pan or by putting a little water in the bottom of the pan and while making this
water heat in position „9“water must boil quickly.
•The functioning of an induction generates certain sonority. This one depends
on the pans used.
•Use only pans with flat bottoms. Others risk damaging the hob.
BAD GOOD
1-4 Use:
•To start the hob it is necessary to keep the key [0/I] pressed during 2 to 3
seconds.
•During the first times of use, the cooking appliance will release a smell of
„new“.
1-5 Ventilation:
•The ventilation starts as soon as the heating zones reach a certain level of
temperature.
•This ventilation goes on cooling the heating zones even after the stop of
cooking.
1-6 Securities:
•In case of overflow, the hob stops as soon as 2 keys at least of the control
panel are covered with the liquid of overflow.
•In case of overheating of the heating zones, an automatic and progressive
reduction of the power takes place.
Caple C864I 78cm Induction Hob
2. To determine the breakdown according to the indications of the
control panel.
Display Designation Description
0 zero the heating zone is activated
1…9 level of power selection of the cooking level
U pan detection no pan or inadequate pan
E Error message electronic failure
H residual heat heating zone is hot
L locking the hob is protected
2-1 Fast starting :
With the connection of the hob to the electric network, four “8” are indicated and
then get off.
After that, press the key [0/I] (On/Off), « 0 » appears with a blinking point (3 or 4
according to the hob).
If no handling is made within 20 seconds, everything switches off.
Therefore, before the 20 seconds, press with your finger on the display of the
cooking zone to use (while having put before a pan with water, a pan which
external bottom has been wiped in order to avoid from any scratching of the
glass).
Then, either slip on the SLIDER to regulate gradually from 1 to 9, or press the
selected level for a direct access.
If no pan is put on the selected cooking zone, or if the pan is taken away during
the cooking, or if the pan is not adapted to induction, you will have the following
display:
Caple C864I 78cm Induction Hob
2-2 Locking « L »
To lock the hob:
Press the key [0/I] (On/Off)
Press at once simultaneously the key “P” and the display of the front right
cooking zone for 4 zones hobs and rear right cooking zone for 3 zones hobs.
Then press the key of the cooking zone again.
These 3 operations have to be done within maximum 9 seconds, or else it will be
necessary to start again by stopping the hob (key [0/I] (On/Off)).
Once these 3 operations done, the “L” appear on the hob (3 or 4 according to
the model) and after this they get off; the hob is so locked.
That corresponds to a main switch, nobody can start the hob anymore (children
security) and the hob can be cleaned without fear to put it in function.
To unlock the hob:
Press the key [0/I] (On/Off)
Press at once simultaneously the key « P » and the display of the front right
cooking zone for 4 zones hobs and rear right cooking zone for 3 zones hobs.
Then press the key « P ».
These 3 operations have to be done within maximum 9 seconds, or else it will be
necessary to start again by stopping the hob (key [0/I] (On/Off)).
Once these 3 operations done, the “L” disappear and the hob can be used
again.
Caution:
To cancel the security realized on the hob, it is imperative:
- either to wait for 20 seconds so that the control lights switches off,
- or to press the key [0/I] (On/Off) to stop the hob.
If a short circuit occurs after having been put in the security does not cancel the
locking.
The electronic keeps indeed this security in memory and at the moment of the
re-connexion, the “L” will appear while pressing the key [0/I] (On/Off)
Caple C864I 78cm Induction Hob
ERROR CODE
Legend:
Visual Control
No appropriated measure
Measure with multimetre
Error
Code
Description
Potential
Failure
Measure
What
to
do…
E 2
Temperature sensor indicates
overheat of induction coil
component overtemperature
Wrong algorithm calculated
over-temperature at coil
sensor
PT-1000 (only for
cooking level 9)
Cooking zone has overheated
(maybe pot boiled without
food,...)
Loss of magnetic properties of
the pan bottom with
temperature
increase
Component part error
Acool down is necessary
Error is disappearing when cooling down
Usage of appropriate pan material
Replace pan
replace the generator
E 3
Not adapted pan
or
Component failure
Some pans lose their magnetic
properties due to aoverheat of
the bottom
or
The pan generates
interferences which disturb the
functioning of the induction.
Some bad pansmay destroy
some electronic components.
Employment of suitable pan
⇨Replace the pan
or Replace the generator
Caple C864I 78cm Induction Hob
Error
Code
Description
Potential
Failure
Measure
What
to
do…
E 5 Network failure Overvoltage Check the voltage
E 6 Network failure Frequency problem
Overvoltage
Check the frequency
Replace the generator
E 8 Fan failure Fan or control electronics
defect Replace the generator
E 9 Temperature probe PT 1000 Temperature probe PT 1000 is
defective Replace the generator
E A Hardware failure Hardware failure Replace thegenerator
E H Fixed resistor recognition
If there is no temperature
change at the cook place after
activation of cooktop within 5
minutes, error display shows
message “E H“
Induction cooktop has to cool down
U400 Overvoltage Wrong connection 400V Disconnect and correct the power line
connection
Caple C864I 78cm Induction Hob
Error
Code
Description
Potential
Failure
Measure
What
to
do…
No display
/
Function
Wrong connection 400V
Error on Touch Control
Defect mains connection
Component part error
Correctly execute mains connection
replace the generator
Incorrect pot detection
Pan not adapted
Component failure
Use an adapted pan
Replace the generator
Cyclic bar
display
Er47
TC Wrong TC
Wrong type Replace the generator
Er22 Key evaluation defect, Touch
Control switches off after 3,5-
7,5s.
Short circuit or interruption
around key evaluation Replace The generator
Er 03
or
Continuous key activation,
Control switches off after 10s. Liquid or cookware on glass
above control Clean glass ceramics
Caple C864I 78cm Induction Hob
Error
Code
Description
Potential
Failure
Measure
What
to
do…
Er 20
Data not plausible
Flash Rom check sum wrong
Programming options wrong
Component part error on
Touch Control replace the generator
Cooking level
back to 0Power level returns
automatically to zero Component part error Replace the generator
LNo mistake!Safety device for children
activates
Desactivate the safety device for children
(see instruction manual)
Caple C864I 78cm Induction Hob
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