Caple C864I Manuel utilisateur

C864i

Caple 78CM Induction Hob

Service Manual

ADVICE & HELP / AFTER SALES INDUCTION

TC LITE SLIDER

1. To detect the wrong breakdowns :

1-1 Connection to the electric network:

•Control the tightening of the screws of the connection box

•Control the section of the cables used (see manual of use)

•Control if the earth wire (green/yellow) is connected

L1+L2 = phase

N1+N2 = neutral

earth = obligatory

alimentation cable: advised with fasten terminal wires (see photograph)

tightening of the screws: either with torx N°20 (highly advised), or with a big

and punt screwdriver.

- The checking of the connection and tightening has to be made before any intervention

on the hob.

- A bad tightening can be at the origin of a breakdown

If a bridging is not made correctly or if a screw is badly tightened, there can be the

following symptoms:

- If the terminals L1 or N1 are wrong connected, the hob does not switch on (no

reaction).

because the touch control is not supplied.

- If the terminals L2 or N2 is wrong connected, “E5” will appear on the right hand

side displays on the right side.

Caple C864I 78cm Induction Hob

1-2 Installation:

•Control the installation of the gasket under the glass.

•If the glass is glued with silicone leave the glass in place and dismount the

case under the work plan.

•Control the ventilation of the air coming in of the ventilators (minimum 2 cm of

space).

1-3 Quality of the pans:

•Control if the pan is compatible with the heating by induction.

•To check by using a „magnet“ that must remain hung on the bottom of the

pan or by putting a little water in the bottom of the pan and while making this

water heat in position „9“water must boil quickly.

•The functioning of an induction generates certain sonority. This one depends

on the pans used.

•Use only pans with flat bottoms. Others risk damaging the hob.

BAD GOOD

1-4 Use:

•To start the hob it is necessary to keep the key [0/I] pressed during 2 to 3

seconds.

•During the first times of use, the cooking appliance will release a smell of

„new“.

1-5 Ventilation:

•The ventilation starts as soon as the heating zones reach a certain level of

temperature.

•This ventilation goes on cooling the heating zones even after the stop of

cooking.

1-6 Securities:

•In case of overflow, the hob stops as soon as 2 keys at least of the control

panel are covered with the liquid of overflow.

•In case of overheating of the heating zones, an automatic and progressive

reduction of the power takes place.

Caple C864I 78cm Induction Hob

2. To determine the breakdown according to the indications of the

control panel.

Display Designation Description

0 zero the heating zone is activated

1…9 level of power selection of the cooking level

U pan detection no pan or inadequate pan

E Error message electronic failure

H residual heat heating zone is hot

L locking the hob is protected

2-1 Fast starting :

With the connection of the hob to the electric network, four “8” are indicated and

then get off.

After that, press the key [0/I] (On/Off), « 0 » appears with a blinking point (3 or 4

according to the hob).

If no handling is made within 20 seconds, everything switches off.

Therefore, before the 20 seconds, press with your finger on the display of the

cooking zone to use (while having put before a pan with water, a pan which

external bottom has been wiped in order to avoid from any scratching of the

glass).

Then, either slip on the SLIDER to regulate gradually from 1 to 9, or press the

selected level for a direct access.

If no pan is put on the selected cooking zone, or if the pan is taken away during

the cooking, or if the pan is not adapted to induction, you will have the following

display:

Caple C864I 78cm Induction Hob

2-2 Locking « L »

To lock the hob:

Press the key [0/I] (On/Off)

Press at once simultaneously the key “P” and the display of the front right

cooking zone for 4 zones hobs and rear right cooking zone for 3 zones hobs.

Then press the key of the cooking zone again.

These 3 operations have to be done within maximum 9 seconds, or else it will be

necessary to start again by stopping the hob (key [0/I] (On/Off)).

Once these 3 operations done, the “L” appear on the hob (3 or 4 according to

the model) and after this they get off; the hob is so locked.

That corresponds to a main switch, nobody can start the hob anymore (children

security) and the hob can be cleaned without fear to put it in function.

To unlock the hob:

Press the key [0/I] (On/Off)

Press at once simultaneously the key « P » and the display of the front right

cooking zone for 4 zones hobs and rear right cooking zone for 3 zones hobs.

Then press the key « P ».

These 3 operations have to be done within maximum 9 seconds, or else it will be

necessary to start again by stopping the hob (key [0/I] (On/Off)).

Once these 3 operations done, the “L” disappear and the hob can be used

again.

Caution:

To cancel the security realized on the hob, it is imperative:

- either to wait for 20 seconds so that the control lights switches off,

- or to press the key [0/I] (On/Off) to stop the hob.

If a short circuit occurs after having been put in the security does not cancel the

locking.

The electronic keeps indeed this security in memory and at the moment of the

re-connexion, the “L” will appear while pressing the key [0/I] (On/Off)

Caple C864I 78cm Induction Hob

ERROR CODE

Legend:

Visual Control

No appropriated measure

Measure with multimetre

Error

Code

Description

Potential

Failure

Measure

What

do…

E 2

Temperature sensor indicates

overheat of induction coil

component overtemperature

Wrong algorithm calculated

over-temperature at coil

sensor

PT-1000 (only for

cooking level 9)

Cooking zone has overheated

(maybe pot boiled without

food,...)

Loss of magnetic properties of

the pan bottom with

temperature

increase

Component part error

Acool down is necessary

Error is disappearing when cooling down

Usage of appropriate pan material

Replace pan

replace the generator

E 3

Not adapted pan

Component failure

Some pans lose their magnetic

properties due to aoverheat of

the bottom

The pan generates

interferences which disturb the

functioning of the induction.

Some bad pansmay destroy

some electronic components.

Employment of suitable pan

⇨Replace the pan

or Replace the generator

Caple C864I 78cm Induction Hob

Error

Code

Description

Potential

Failure

Measure

What

do…

E 5 Network failure Overvoltage Check the voltage

E 6 Network failure Frequency problem

Overvoltage

Check the frequency

Replace the generator

E 8 Fan failure Fan or control electronics

defect Replace the generator

E 9 Temperature probe PT 1000 Temperature probe PT 1000 is

defective Replace the generator

E A Hardware failure Hardware failure Replace thegenerator

E H Fixed resistor recognition

If there is no temperature

change at the cook place after

activation of cooktop within 5

minutes, error display shows

message “E H“

Induction cooktop has to cool down

U400 Overvoltage Wrong connection 400V Disconnect and correct the power line

connection

Caple C864I 78cm Induction Hob

Error

Code

Description

Potential

Failure

Measure

What

do…

No display

Function

Wrong connection 400V

Error on Touch Control

Defect mains connection

Component part error

Correctly execute mains connection

replace the generator

Incorrect pot detection

Pan not adapted

Component failure

Use an adapted pan

Replace the generator

Cyclic bar

display

Er47

TC Wrong TC

Wrong type Replace the generator

Er22 Key evaluation defect, Touch

Control switches off after 3,5-

7,5s.

Short circuit or interruption

around key evaluation Replace The generator

Er 03

Continuous key activation,

Control switches off after 10s. Liquid or cookware on glass

above control Clean glass ceramics

Caple C864I 78cm Induction Hob

Error

Code

Description

Potential

Failure

Measure

What

do…

Er 20

Data not plausible

Flash Rom check sum wrong

Programming options wrong

Component part error on

Touch Control replace the generator

Cooking level

back to 0Power level returns

automatically to zero Component part error Replace the generator

LNo mistake!Safety device for children

activates

Desactivate the safety device for children

(see instruction manual)

Caple C864I 78cm Induction Hob

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