Canon PIXMA iP2000 Series Instructions d'utilisation

iP2000

SIMPLIFIED SERVICE MANUAL

1. PRODUCT LIST

2. PRODUCT SPECIFICATIONS

3. ERROR DISPLAY

4. ADJUSTMENT / SETTINGS

5. EXTERNAL VIEW / PARTS LIST

6. TROUBLESHOOTING FLOWCHART

7. SPECIAL NOTES ON SERVICING IN ASIA

8. PRODUCT TECHNICAL INFORMATION

APPENDIX 1: SERVICE TEST PRINT 1 PRINT SAMPLE

APPENDIX 2: iP2000 EEPROM INFORMATION PRINT SAMPLE

QY8-13A1-000

Rev. 00

August 6, 2004

Canon Inc.

1. PRODUCT LIST

1-1. Main Units

Product name Product code Sales territory Remarks

9318A001AA US

9318A002AA CA

9318A003AA LAM LVT

9318A004AA LAM HVT

9318A005AA EMB

9318A005AB EMB

9318A008AA ASA HVT

9318A009AA AU

9318A010AA KR

9318A011AA GB

9318A012AA JP

9318A013AA TW

9318A014AA HK

9318A015AA CN

Canon Bubble Jet Printer

iP2000

9318A017AA EUM

1-2. Options

None

1-3. Consumables

Product name Product code Sales territory Remarks

Canon Ink Tank

BCI-24 Black

6881A001AA

6881A002AA

6881A003AA

6881A004AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Color

6882A001AA

6882A002AA

6882A003AA

6882A004AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Black Twin Pack

6881A008AA

6881A009AA

6881A010AA

6881A011AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Color Twin Pack

6882A008AA

6882A009AA

6882A010AA

6882A011AA

JPN

EUR

USA/CAN

ASIA/AUST

In common with the

S200, S200x,

S300, S330, i320,

i350, i355, i250,

i255, iP1000, and

iP1500.

2. PRODUCT SPECIFICATIONS

2-1. Printer Main Unit Specifications

Paper feeding method ASF and front sheet feeder

Resolution 4,800 x 1,200 dpi (max.)

Printing speed (ASF) Draft Standard

BK (FINE_BK) 20 ppm 14.4 ppm

CL (FINE_CL) 14 ppm 7.3 ppm

Printing direction Bi-directional / Uni-directional (automatically switched according to print

data and print mode)

Draft mode print duty 50% duty

Print width 203.2 mm (8 inches), 216.0 mm (8.5 inches) in borderless printing

Interface USB (2.0) Full Speed only

Supported print head Service part: QY6-0054-000

Number of pages that can be printed

CL Approx. 170 pages (SCID No.5 pattern, default print mode)

BK Approx. 520 pages (SCID No.5 pattern, default print mode)

Approx. 300 pages (1,500-character pattern, default print mode)

Stacking capacity (ASF, front sheet feeder) Max. 13 mm (Approx. 150 pages of 64 g/m2)

ASF Front sheet feeder

Plain paper 13 mm or less (64 to 105 g/m2) 13 mm or less (64 to 105 g/m2)

High Resolution Paper (HR-101) 13 mm (approx. 80 sheets) or less 13 mm (approx. 80 sheets) or less

Glossy Photo Paper (GP-401) A4, LTR: 10 sheets or less

4x6, Credit Card: 20 sheets or less

A4, LTR: 10 sheets or less

Photo Paper Pro (PR-101) A4, LTR, 5x7: 10 sheets or less

4x6: 20 sheets or less

A4, LTR: 10 sheets or less

Photo Paper Plus Glossy (PP-101) A4, LTR, 5x7: 10 sheets or less

4x6: 20 sheets or less

A4, LTR: 10 sheets or less

Matte Photo Paper (MP-101) A4, LTR: 10 sheets or less A4, LTR: 10 sheets or less

Photo Paper Plus Double Sided (PP-101D)

Manual duplex printing is supported.

A4, 5x7: 1 sheet A4, LTR: 10 sheets or less

(Printing on the front side of paper

in duplex printing can be

performed from the front sheet

feeder.)

Photo Paper Plus Semi-gloss (SG-101) A4, LTR, 5x7: 10 sheets or less

4x6: 20 sheets or less

A4, LTR: 10 sheets or less

Transparency (CF-102) 1 sheet 1 sheet

T-shirt Transfer (TR-301) 1 sheet 1 sheet

Envelope COM#10, DL: 10 sheets or less Not feedable.

Photo Stickers (PS-101) 1 sheet Not feedable.

Borderless printing Up to A4, LTR

Detection function

Cover open Available

Presence of print head Available

Presence of ink tank Not available

Presence of paper Available

Paper width Not available

Waste ink absorber full Available

Remaining ink amount Available (Detected by dot counting. Reset by user operation. Enabled

at default.)

Print head alignment Available (11 types)

Acoustic noise level

Fine (Photo Paper Pro / Fine mode) Approx. 43 dB (Sound pressure level ISO9296)

HQ Approx. 44 dB

HS Approx. 53 dB

Environmental requirements

During operation Temperature: 5C to 35C (41F to 95F)

Humidity: 10% to 90%RH (no condensation)

Non-operation Temperature: 0C to 40C (32F to 104F)

Humidity: 5% to 95%RH (no condensation)

Power supply

Input voltage / Frequency AC 100 to 127 V, 50/60Hz (LV)

AC 220 to 240 V, 50/60Hz (HV)

During printing Approx. 11 W

Power consumption:

Stand-by status Approx. 2 W

(2-1. Printer Main Unit Specifications cont’d)

External dimensions

With the paper support and front sheet feeder

extended

Approx. 418 (W) x 510 (D) x 315 (H) mm

With the paper support and front sheet feeder

retracted

Approx. 418 (W) x 260 (D) x 169 (H) mm

Weight Approx. 4.4 kg (excluding the print head and ink tanks)

Related standards

Electromagnetic radiance VCCI, FCC, IC, CE Mark, Taiwan EMC, C-Tick, CCC (EMC), Korea

MIC, Gost-R

Electrical safety DENAN, UL, C-UL, CB Report, CE Mark, GS, Gost-R, FT, SASO, CCC,

SPRING, Korea EK, IRAM

Environmental regulations RoHS (EU), WEEE (EU), Korea Package Recycle Law, Green Point

(Germany), Energy Star, Eco Mark, Law on Promoting Green

Purchasing

Note: Not Blue Angel compliant.

2-2. Product Life

Specified print volume or the years of use, whichever comes first.

- 3 years of use

- Print volume: 4,000 pages

- Black: 2,000 pages (A4, standard mode, 1,500-character pattern)

- Color: 1,200 pages (A4, 7.5% duty per color pattern)

120 pages (A4, photo, borderless printing)

80 pages (4 x 6, photo, borderless printing)

600 pages (Postcard, photo, borderless printing)

Note: The above print volume breakdown is estimated using average user consumption

patterns.

2-3. Print Head Specifications

Type 4-color integrated type (ink tank separate type)

Print head BK: 320 nozzles in 2 vertical lines

C/M/Y: 128 nozzles in 2 vertical lines per color

Ink droplet: BK 30 pl, CL 5 pl / 2 pl

Ink color BK (pigment-based ink)

CL: Y, M, C (high brilliance)

Ink tank BCI-24 Black, BCI-24 Color

Weight Approx. 58g (excluding ink tanks)

Supply method Service part (excluding ink tanks)

Part number: QY6-0054-000

Print head life 4,000 pages (Same as the printer main unit)

Note: - The print head is in common with the iP1500.

- Although the print head can be physically installed in the i350, i355, i250, i255, S300, S330,

and iP1000 series printers, it is incompatible with and cannot be used in those models.

3. ERROR DISPLAY

Errors are displayed by the LEDs, and ink low warnings are displayed by the Status Monitor.

3-1. Operator Call Error (LED Blinking in Orange)

LED

blinking Error Corrective action

2 times Paper out Set paper, and press the Resume/Cancel button

to feed the paper.

3 times Paper jam Remove the jammed paper, and press the

Resume/Cancel button.

4 times Ink tank not installed Re-install the ink tanks, and close the front cover.

5 times Print head not installed or failure has

occurred in the print head.

(Non-supported print head (see page 4) is

installed or print head EEPROM data is

abnormal.)

After confirming that the print head is for the

iP2000 (QY6-0054), re-install the print head, and

close the front cover.

If not recovered, with the print head installed,

power the printer off and on.

8 times Waste ink absorber full or platen waste ink

absorber full warning (approx. 95% of the

maximum capacity)

Pressing the Resume/Cancel button will exit the

error, and enable printing.

9 times Non-supported digital camera or digital

video camera is connected.

After removing the cable between the printer and

the camera, press the Resume/Cancel button, and

re-connect the cable. If the error is not resolved,

the connected camera may not be supported for

Camera Direct Printing. Check that a supported

camera is connected.

3-2. Service Call Error (LED Blinking in Orange and Green Alternately)

LED

blinking Error Corrective Action

2 times Carriage error Turn the printer off and on again. If the error is not resolved,

replace the printer.

3 times LF error Turn the printer off and on again. If the error is not resolved,

replace the printer.

4 times Purge unit error Turn the printer off and on again. If the error is not resolved,

replace the printer.

5 times ASF cam sensor error Turn the printer off and on again. If the error is not resolved,

replace the printer.

6 times Internal temperature error Turn the printer off and on again. If the error is not resolved,

replace the printer.

7 times Waste ink absorber full or

platen waste ink absorber

full

Replace the printer. (In waste ink absorber replacement, perform

the EEPROM information print to identify if the main and/or platen

waste ink absorber should be replaced. After replacement, reset

the applicable waste ink counter(s).)

8 times Print head temperature

rise error

Turn the printer off and on again. If the error is not resolved,

replace the printer.

9 times EEPROM error Turn the printer off and on again. If the error is not resolved,

replace the printer.

13 times PF position error Turn the printer off and on again. If the error is not resolved,

replace the printer.

14 times PF cam sensor error Turn the printer off and on again. If the error is not resolved,

replace the printer.

17 times Motor driver error Turn the printer off and on again. If the error is not resolved,

replace the printer.

3-3. Ink Low Warning (Ink low warnings are displayed by the Status Monitor only when the

remaining ink level detection is enabled, and no Status Monitor display when disabled.)

Note: The Status Monitor display in the table below is for Windows.

Warning Display by Status Monitor

Ink low warning 1 (approx. half level)

Ink low warning 2 (low remaining ink)

Ink low warning 3 (ink level unknown)

4. ADJUSTMENT / SETTINGS

4-1. User Mode

Function Procedures Remarks

Print head manual

cleaning

- Cleaning both black and color:

See “Standalone printer operation” below.

- Cleaning black or color separately, or

both black and color:

Perform from the printer driver’s

Maintenance tab.

Print head deep

cleaning

- Cleaning black or color separately, or

both black and color:

Perform from the printer driver’s

Maintenance tab.

Paper feed roller

cleaning

1) Using the Paper Feed switch, select the

sheet feeder unit to perform paper feed

roller cleaning.

2) Remove all paper from the selected sheet

feeder unit.

3) Perform paper feed roller cleaning,

following the “Standalone printer

operation” procedures below.

If the paper feed roller cleaning is

not effective, manually clean the

rollers with a cloth slightly

dampened with water.

Bottom plate cleaning

(cleaning of ink mist

on the platen ribs)

1) Fold a sheet of plain paper (A4 or letter)

in half crosswise, then unfold and set it in

the ASF with the folded ridge facing

down.

2) Perform bottom plate cleaning, following

the “Standalone printer operation”

procedures below.

3) When the folded ridge of the ejected

paper is NOT soiled, cleaning is

completed. If it is soiled, repeat the steps

1) and 2).

If soiling on the paper persists

after the bottom plate cleaning is

performed 3 times, manually

clean the platen ribs with a cotton

swab.

Nozzle check pattern

printing

See “Standalone printer operation” below. Also available from the printer

driver’s Maintenance tab.

Print head alignment 1) Perform from the printer driver’s

Maintenance tab.

2) According to the printout, set the optimum

values.

1) Turn on the printer.

2) Press and hold the Resume/Cancel button until the LED blinks the specified number of times

listed in the table below, and release it. The operation starts.

LED blinking Operation Remarks

1 time Print head manual cleaning

2 times Nozzle check pattern printing

3 times Paper feed roller cleaning

4 times Unspecified

5 times Bottom plate cleaning

6 times Unspecified

4-2. Service Mode

Function Procedures Remarks

EEPROM information print

- Destination

- ROM version

- Waste ink amount

- Total number of sheets fed

See “Service mode operation

procedures” below.

Set a sheet of A4-, letter-, or larger-sized

paper.

For print sample, see APPENDIX 2, iP2000

EEPROM INFORMATION PRINT SAMPLE.

EEPROM initialization See “Service mode operation

procedures” below.

The following items are NOT initialized:

- Destination settings

- Waste ink counters

Waste ink counter reset See “Service mode operation

procedures” below.

The following 3 methods are available:

- Resetting the main waste ink counter (0%)

- Re-setting the main waste ink counter

value to 50%

- Resetting the platen waste ink counter

(0%)

Destination settings See “Service mode operation

procedures” below.

Print head deep cleaning See “Service mode operation

procedures” below.

1) With the front cover closed, and the printer power turned off, while pressing the Resume/Cancel

button, press and hold the Power button. (DO NOT release the buttons. The LED lights in green

to indicate that a function is selectable.)

2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the

Power button.)

3) While holding the Power button, press the Resume/Cancel button 2 times, and then release

both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed,

the LED lights alternately in orange and green, starting with orange.) During initial operations,

the LED blinks in green.

4) When the LED light sin green, press the Resume/Cancel button the specified number of time(s)

according to the function listed in the table below. (Each time the Resume/Cancel button is

pressed, the LED lights alternately in orange and green, starting with orange.)

Time(s) LED Function Remarks

0 times Green Power off When the print head is not installed, the

carriage returns and locks in the home

position.

1 time Orange Service test print

2 times Green EEPROM information print

3 times Orange EEPROM initialization

4 times Green Waste ink counter resetting Proceed to the step 5), and follow the

Waste ink counter reset procedures.

5 times Orange Destination settings Proceed to the step 5), and following the

Destination settings procedures.

6 times Green Print head deep cleaning

7 to 9 times Orange Not used in servicing

10 times Green Return to the menu selection

5) After the function (menu) is selected, press the Power button. The LED lights in green, and the

selected function is performed. (When the operation completes, the printer returns to the menu

selection mode automatically.)

In the waste ink counter resetting mode, press the Resume/Cancel button the specified number of

time(s) according to the ink counter reset value listed in the table below, and press the Power button.

Time(s) LED Waste ink counter value

0 times Green Reset the main waste ink counter (0%).

1 time Orang

Reset the platen waste ink counter (0%)

2 times Green Re-set the main waste ink counter value to 50%.

In the destination settings mode, press the Resume/Cancel button the specified number of time(s)

according to the destination listed in the table below, and press the Power button.

Time(s) LED Destination

0 times Green No change

1 time Orang

Japan

2 times Green Other than Japan (A4)

3 times Orang

Other than Japan (LTR)

5. EXTERNAL VIEW / PARTS LIST

5-1. External Parts, Power Supply Unit, Logic Board Ass’y

5-2. Print Unit

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