Canon Digital Video Software v.32 Manuel d'utilisation
Technical
Service
Manual
PRISMAsync v3.2
for
imagePRESS
C7010VPS Series
C7011VPS Series
COPYRIGHT 2015 CANON Inc. CANON PRISMAsync v3.2 for imagePRESS C7010VPS Series/C7011VPS Series PRINTED IN U.S.A.
January 5, 2015
Edition 2014-12 GB
Contents
Chapter 1
Preface................................................................................................................................. 7
Preface...............................................................................................................................................................8
Chapter 2
Introduction.......................................................................................................................11
Features...........................................................................................................................................................12
Chapter 3
Installation.........................................................................................................................13
Passwords....................................................................................................................................................... 14
Installation sequence..................................................................................................................................... 15
Verify site conditions............................................................................................................................... 15
Assemble the Operator panel................................................................................................................. 16
Unpack the PRISMAsync......................................................................................................................... 17
Install the PRISMAsync supports/pedestals.......................................................................................... 18
Connect the PRISMAsync........................................................................................................................19
Finish the installation...............................................................................................................................23
Chapter 4
Using the PRISMAsync.....................................................................................................25
The operator panel......................................................................................................................................... 26
System settings.............................................................................................................................................. 28
Maintenance and Service.............................................................................................................................. 31
System service mode (PRISMAsync service mode)....................................................................................35
Engine service mode (during printing).........................................................................................................38
Colour adjustments........................................................................................................................................ 41
Media management....................................................................................................................................... 45
Operator maintenance................................................................................................................................... 47
Chapter 5
Start, shutdown and restart the system........................................................................ 49
Turn on the system........................................................................................................................................ 50
Turn off the system........................................................................................................................................ 51
Restart the system..........................................................................................................................................52
Restart the copier only................................................................................................................................... 53
Restart copier after error in copier................................................................................................................55
Chapter 6
The Settings Editor...........................................................................................................57
The Settings editor......................................................................................................................................... 58
Chapter 7
Service procedures........................................................................................................... 61
Controller compatibility................................................................................................................................. 62
Hardware components overview.................................................................................................................. 66
Access internal components......................................................................................................................... 67
Contents
3
PRISMAsync V3.2
Replace the GPU board..................................................................................................................................68
Replace the DDI board................................................................................................................................... 70
Replace the AUX control board.....................................................................................................................71
Replace the DDR3 modules........................................................................................................................... 73
Replace the Hard Disk Drives........................................................................................................................ 74
Install/Replace the Ethernet board................................................................................................................ 75
Replace the Base controller........................................................................................................................... 76
Connect Harness 22W01................................................................................................................................ 78
Chapter 8
Firmware upgrades via PRISMAsync..............................................................................81
Firmware upgrade of Engine and Accessories ........................................................................................... 82
Firmware upgrade of Engine and Accessories (safe download mode) .................................................... 86
Firmware upgrade additional information................................................................................................... 92
Chapter 9
System software...............................................................................................................95
System software.............................................................................................................................................96
Preparation of the USB-stick......................................................................................................................... 97
Reuse an USB-stick after installation............................................................................................................99
Re-installation of the system software....................................................................................................... 100
Installing patches..........................................................................................................................................102
Installing a license........................................................................................................................................ 105
Installing the printer driver.......................................................................................................................... 106
Configure the machine for the USA............................................................................................................107
Chapter 10
Troubleshooting..............................................................................................................109
Troubleshooting........................................................................................................................................... 110
Check external connections.........................................................................................................................111
Checking internal components....................................................................................................................112
Comprehensive system inspection.............................................................................................................113
Diagnose LEDs..............................................................................................................................................115
Error messages and conditions...................................................................................................................118
11504 Error Screen behaviour.............................................................................................................. 122
Handling of 11504 MRE......................................................................................................................... 125
Beep codes PRISMAsync............................................................................................................................. 126
Chapter 11
Appendix..........................................................................................................................129
Appendix A: Specifications..........................................................................................................................130
Hardware features..................................................................................................................................130
Connectivity............................................................................................................................................131
Appendix B: Parts overview........................................................................................................................ 132
Overview of the service parts............................................................................................................... 132
Appendix C: Tips & Tricks............................................................................................................................133
How to check if DDR memory is defect or missing.............................................................................133
How to print transparencies with best quality.....................................................................................134
How to improve black density on the print..........................................................................................135
Strange colors after editing CMYK curves...........................................................................................136
Omapp does not work........................................................................................................................... 137
Important media printer adjustments.................................................................................................. 138
Appendix D: System log files...................................................................................................................... 146
How to create a datadump file..............................................................................................................146
How to create a trace file.......................................................................................................................148
How to create a trace file including the printer logging..................................................................... 150
Appendix E: Engine reports.........................................................................................................................153
Contents
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PRISMAsync V3.2
Engine reports........................................................................................................................................ 153
Appendix F: The Trapping editor................................................................................................................ 158
The Trapping editor............................................................................................................................... 158
Appendix G: EAC document........................................................................................................................161
EAC model number overview............................................................................................................... 161
Appendix H: System overview.................................................................................................................... 162
System overview....................................................................................................................................162
Contents
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PRISMAsync V3.2
Contents
6
PRISMAsync V3.2
Chapter 1
Preface
Preface
Application
This manual has been issued for qualified persons to learn technical theory, installation,
maintenance, and repair of products.
This Service Manual is written for world-wide markets.
As such it may contain information relating to accessories or licensed functionality not supported
by Canon U.S.A., Inc. as of the date of the manual publication.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or
changes in products. When changes occur in applicable products or in the contents of this
manual, Océ will release technical information as the need arises. In the event of major changes
in the contents of this manual over a long or short period, Océ will issue a new edition of this
manual.
The following paragraph does not apply to any countries where such provisions are inconsistent
with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks of the
individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may
not be copied, reproduced or translated into another language, in whole or in part, without the
written consent of Océ.
Safety and emissions compliance
The imagePRESS Server has been certified to meet or surpass the following government
standards:
Safety approvals: EMI/EMC approvals:
•UL 60950-1 (TUV/CU mark)
• FCC Class B
• CSA 22.2 #60950-1
• VCCI Class B
• EN 60950-1 (TUV/GS mark)
• EN55022 Class B CB scheme IEC 60950-1
• EN55024 AS/NZS CISPR22: 2004 Class B
CAUTION
All parts inside the PRISMAsync have a fire safety class V2 or higher.
It is therefore forbidden to store objects or paper (USB-key, reports etc.) inside the PRISMAsync
controller
Preface
8 Chapter 1 - Preface
PRISMAsync V3.2
Points to notice when handling the Lithium Battery
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
CAUTION
WENN MIT DEM FALSCHEN TYP AUSGEWECHSELT, BESTEHT EXPLOSIONSGEFAHR.
GEBRAUCHTE BATTERIEN GEMASS DER ANLEITUNG BESEITIGEN.
Preface
Chapter 1 - Preface 9
PRISMAsync V3.2
Preface
10 Chapter 1 - Preface
PRISMAsync V3.2
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