Canon FY8-13HW-000 Manuel utilisateur

REVISION 0

FY8-13HW-000

2002 CANON INC.NM-PDL REV.0 JULY 2002 PRINTED IN U.S.A. (IMPRIME AUU.S.A.)

Network Multi-PDL

Printer Unit-M2/

imagePASS-M2

JULY 2002

Cover.P65 02/07/25, 11:381

2002 CANON INC.NM-PDL REV.0 JULY 2002 PRINTED IN U.S.A. (IMPRIME AUU.S.A.)

IMPORTANT

THE INFORMATION CONTAINED HEREIN IS PUBLISHED BY CANON, INC., JAPAN.

SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY DIFFER

SLIGHTLY FROM ACTUAL MACHINE VALUES OR THOSE FOUND IN ADVERTISING AND

OTHER PRINTED MATTER.

ANY QUESTIONS REGARDING INFORMATION CONTAINED HEREIN SHOULD BE

DIRECTED TO THE COPIER SERVICE DEPARTMENT OF THE SALES COMPANY.

Printed in U.S.A.

Imprimé au U.S.A.

CAUTION

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Cover.P65 02/07/25, 11:382

2002 CANON INC.2000 2000 2000 2000 NM-PDL REV.0 JULY 2002

The Service Manual is intended for certified imagePASS-M2/Network Multi-PDL Printer

Unit-M2 and copier service technicians installing or servicing the imagePASS-M2/Network

Multi-PDL Printer Unit-M2.

About this guide

Memo

The term “iR-M2” is used in this manual to refer to the imagePASS-M2/

Network Multi-PDL Printer Unit-M2.

This guide is divided into the following topics:

• “Preface”

General information about this guide and about installing the iR-M2

• Chapter 1, “Introduction”

General information about the iR-M2.

• Chapter 2, “Preparing for Installation”

Unpacking and the steps you need to take before you install the unit

• Chapter 3, “Connecting the iR-M2”

How to connect the iR-M2 to the copier and the network and verify that the system is

working correctly; overview of the Control Panel

• Chapter 4, “Service Procedures”

Removal and replacement procedures for iR-M2 components; system software installation

• Chapter 5, “Troubleshooting”

Common problems and ways of correcting them; startup error codes; diagnostic tools

Memo

iR-M2 customers should not use the technical service documentation. Do

not leave your copy of the Service Manual at the customer site after you

make a service call.

About the illustrations in this guide

The illustrations in this guide reflect the current shipping version of the iR-M2 at the time

of publication. Components shown in these illustrations are subject to change.

Preface

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2002 CANON INC.2000 2000 2000 2000 NM-PDL REV.0 JULY 2002

Terminology and Conventions

The terms “replace” and “replacing” are typically used throughout this manual to mean

reinstallation of existing components. Install new components only when necessary.

The term “Control Panel” refers to the area on the front of the iR-M2, including the

green/red activity light, the display window (LCD—liquid crystal display), and the buttons

to the right of and below the display window.

The term “system software” refers to the software installed on the iR-M2 hard disk drive.

The term “10BaseT” is used throughout this manual to refer to 10BaseTX.

The term “100BaseT” is used throughout this manual to refer to 100BaseTX.

Memo

The note format highlights important messages and additional information.

The Caution icon indicates a need for special care and safety when handling

the equipment.

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iii

Contents

1 Features ........................................ 1-1

2 How the iR-M2 Operates ............. 1-2

3 Print Options ................................ 1-4

CHAPTER 2 PREPARING FOR INSTALLATION

CHAPTER 3 CONNECTING THE iR-M2

CHAPTER 1 INTRODUCTION

4 User Software ............................... 1-5

5 Fiery WebTools ............................. 1-6

1 Installation sequence .................... 2-1

2 Checking the customer site .......... 2-3

2.1 Copier Model ........................ 2-3

2.2 Power .................................... 2-4

2.3 Network ................................ 2-4

2.4 Parallel Port ........................... 2-4

2.5 System Contact Person ......... 2-4

2.6 Setting customer

expectations .......................... 2-5

3 Unpacking the iR-M2 ................... 2-6

3.1 To Unpack the iR-M2 ........... 2-6

3.2 Front and back panels ........... 2-8

1 Installation .................................... 3-1

1.1 Preliminary Checkout ........... 3-1

1.1.1 TO CONNECT POWER

AND START THE

iR-M2 ............................ 3-1

1.2 Connecting to the Copier ...... 3-2

1.2.1 TO CONNECT TO THE

COPIER ......................... 3-2

1.3 Verifying the Connection ...... 3-3

1.3.1 Printing the Test Pages and

Configuration page ........ 3-3

1.4 Installing additional

options ................................... 3-6

1.5 Connecting to the network .... 3-6

1.5.1 TO CONNECT A

TWISTED PAIR

CABLE .......................... 3-7

2 Control Panel ................................ 3-8

2.1 Using the Control Panel ........ 3-8

2.1.1 Activity Light ................ 3-9

2.1.2 Buttons .......................... 3-9

2.1.3 Control Panel screens

and icons ...................... 3-10

2.2 Functions Menu .................. 3-13

3 Shutting down and restarting ..... 3-15

3.1 TO SHUT DOWN THE

iR-M2 .................................. 3-15

3.2 TO RESTART THE

iR-M2 .................................. 3-16

3.3 TO REBOOT THE

IR-M2 ................................. 3-16

2002 CANON INC.2000 2000 2000 2000 NM-PDL REV.0 JULY 2002

CHAPTER 4 SERVICE PROCEDURE

1 Before Disassembling the Unit .... 4-1

1.1 Overview ............................... 4-1

1.2 System software .................... 4-1

1.3 Accessing Internal

Components .......................... 4-3

1.3.1 TO SHUT DOWN THE

iR-M2 ............................ 4-3

2 Externals ....................................... 4-4

2.1 TO OPEN THE iR-M2 ......... 4-4

2.2 Accessing Front Panel

Components .......................... 4-7

2.2.1 TO REMOVE THE

FRONT PANEL ............ 4-7

2.2.2 TO REPLACE THE

FRONT PANEL ............ 4-8

3 Checking internal connections ..... 4-9

3.1 TO CHECK BOARD AND

CABLE CONNECTIONS .... 4-9

3.2 TO CHECK MOTHERBOARD

DIMM CONNECTIONS .... 4-12

3.3 Restoring and verifying func-

tionality after service .......... 4-13

3.3.1 TO REASSEMBLE THE

iR-M2 .......................... 4-13

3.3.2 Verifying

functionality ................ 4-15

3.4 Removing and replacing

boards .................................. 4-16

3.5 Copier interface board ........ 4-17

3.5.1 TO REMOVE THE

COPIER INTERFACE

BOARD

..................................... 4-18

3.5.2 TO REPLACE THE

COPIER INTERFACE

BOARD ....................... 4-18

4 User interface board ................... 4-19

4.1 User interface board ............ 4-19

4.1.1 TO REMOVE THE USER

INTERFACE BOARD

FROM THE FRONT

PANEL ........................ 4-20

4.1.2 TO REPLACE THE USER

INTERFACE BOARD IN

THE FRONT

PANEL ........................ 4-21

4.2 Motherboard ....................... 4-22

4.2.1 Removing the

motherboard ................ 4-22

4.2.2 TO REMOVE BOARDS

AND CABLES FROM

THE MOTHER

BOARD ....................... 4-24

4.3 Replacing the

motherboard ........................ 4-26

4.3.1 TO REPLACE THE

MOTHERBOARD ...... 4-26

4.3.2 TO REPLACE BOARDS

AND CABLES ............ 4-27

4.3.3 Replacing parts on the

motherboard ................ 4-28

4.3.4 DIMM ......................... 4-28

4.4 To Replace a DIMM ........... 4-29

4.4.1 Motherboard CPU ....... 4-30

4.4.2 TO REMOVE A

CPU ............................. 4-31

4.4.3 TO REPLACE A

CPU ............................. 4-32

4.4.4 Motherboard battery .... 4-34

4.4.5 Motherboard

jumpers ........................ 4-35

4.4.6 BIOS Chip ................... 4-35

4.5 Fans ..................................... 4-37

4.5.1 Front fan ...................... 4-37

4.5.2 Back panel fan ............. 4-39

4.5.3 Power Supply .............. 4-40

4.5.4 Removing and replacing

the power supply ......... 4-42

4.6 Hard disk drive .................... 4-44

4.6.1 Proper handling ........... 4-44

4.7 CD-ROM drive ................... 4-48

4.7.1 TO REMOVE THE

CD-ROM DRIVE ........ 4-49

4.7.2 TO REPLACE THE

CD-ROM DRIVE ........ 4-50

2002 CANON INC.2000 2000 2000 2000 NM-PDL REV.0 JULY 2002

CHAPTER 5 TROUBLESHOOTING

APPENDIX

1 Preliminary On-site Checkout ...... 5-1

1.1 The Troubleshooting

process .................................. 5-1

1.2 Preliminary on-site

checkout ................................ 5-2

1.2.1 Checking external connec-

tions ............................... 5-3

1 Specifications .............................. A-1

1.1 Hardware Features ............... A-1

1.2 Networking and

connectivity .......................... A-1

1.3 User software ....................... A-1

2 Special Tools ............................... A-2

3 Installation Procedure .................. A-3

3.1 Unpacking and Check of In-

cluded Items ......................... A-3

3.2 lnstall the Network Interface

Adapter................................. A-4

3.3 Preliminary Adjustment ....... A-7

3.4 Installation ........................... A-8

CHAPTER 6 PARTS CATALOG

4.7.3 TO REMOVE THE CD-

ROM DRIVE FROM

THE BRACKET .......... 4-51

4.7.4 TO REPLACE THE

CD-ROM DRIVE IN

THE BRACKET .......... 4-52

4.8 Front panel components ...... 4-53

1.2.2 Checking internal compo-

nents .............................. 5-4

1.2.3 Inspecting the system .... 5-5

1.3 Normal startup sequence..... 5-10

1.4 Error messages and

conditions ............................ 5-11

1.5 Printing the Test Pages ........ 5-22

4.8.1 Jewels .......................... 4-54

4.8.2 Buttons ........................ 4-54

5 System software service ............. 4-55

5.1 Installing system

software ............................... 4-56

5.1.1 TO INSTALL SYSTEM

SOFTWARE ................ 4-56

2002 CANON INC.2000 2000 2000 2000 NM-PDL REV.0 JULY 2002

Precautions

Always observe the following general precautions when installing and servicing the iR-

M2:

1. Report any shipping damage.

If there is any evidence of shipping or handling damage to the packing boxes or their

contents, save the damaged boxes and parts, call the shipper immediately to file a claim,

and notify your authorized service/support center.

2. Never alter an existing network without permission.

The iR-M2 will probably be connected to an existing Local Area Network (LAN) based

on Ethernet hardware. The network is the link between the customer’s computer, exist-

ing laser printers, and other prepress equipment. Never disturb the LAN by breaking or

making a network connection, altering termination, installing or removing networking

hardware or software, or shutting down networked devices without the knowledge and

express permission of the system or network administrator or the shop supervisor.

3. Never assign an IP address in iR-M2 Network Setup.

Only the network administrator should assign an IP address to a network device.

Assigning the iR-M2 an incorrect IP address may cause unpredictable errors on any or

all devices connected to the network.

4. Always disconnect power before opening the iR-M2.

5. Use care when handling parts of the iR-M2, as some edges on the unit may be sharp.

For example, be careful when:

• Accessing the CD-ROM drive (keep the drive door closed when not in use)

• Plugging in cables at the back of the unit

• Using the power switch to power on/off the unit

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vii

6. Follow standard electrostatic discharge (ESD) precautions while working on the internal

components.

Static is always a concern when servicing electronic devices. It is highly unlikely that

the area around the copier and the iR-M2 is static-free. Carpeting, leather-soled shoes,

synthetic clothing fibers, silks, and plastics may generate a static charge of more than

10,000 volts. Static discharge is capable of destroying the circuits etched in silicon mi-

crochips, or dramatically shortening their life span. By observing standard precautions,

you may avoid extra service calls and save the cost of a new board.

When possible, work on a ground-connected antistatic mat. Wear an antistatic grounding

strap, grounded at the same place as the antistatic mat. If that is not possible:

• Attach a grounding strap to your wrist. Attach the other end to a good ground.

• When you unpack the iR-M2 from the carton for the first time, touch a metal area of

the copier to discharge the static on your body.

• Before you remove the access panel and handle internal components, touch a metal

part of the iR-M2.

• Leave new electronic components inside their antistatic bags until you are ready to

install them. When you remove components from an antistatic bag, place them on a

grounded antistatic surface, component-side up.

• When you remove an electronic component, place it into an antistatic bag immedi-

ately. Do not walk across a carpet or vinyl floor while carrying an unprotected board.

7. Handle printed circuit boards by their opposing edges only, and avoid touching the con-

tacts on the edge of the board.

8. Never set any liquid on or near the iR-M2 or the copier.

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2002 CANON INC.2000 2000 2000 2000 NM-PDL REV.0 JULY 2002

CHAPTER 1

INTRODUCTION

Chap_cover.P65 02/07/22, 16:381

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