BT FREEHAND Manuel utilisateur

Freehand

User guide

2ABC

5JKL

8TUV

3DEF

6MNO

WXYZ

4GHI

7PQRS

✱

RECALL

HOLD

REDIAL

VOL

Freehand

Headset socket

Plug in headsets here.

see page 10

Recall button

Use with BT’s Call Waiting

Select Service

see page 9

Headset button

Use to make or receive calls

when using a headset.

see page 11

Hold button

Use to put a caller on hold

or to mute the call.

see page 9

Redial button

Redials the last

number dialled.

see page 9

At a glance

Keypad

Use to dial numbers.

Telephone line socket Power socket

Plug in power supply here.

Volume button

Use to adjust the

ringer and speaker

volume.

see page 7

Speak button

Use to make and

receive calls.

see page 8

In this guide

At a glance 2

Introduction 4

Setting up 5

Using your Freehand 8

Help 12

Technical information 13

Index 15

Wall-mounting 16

Hints and tips boxes

In this user guide, we’ve included helpful tips and

useful notes. They are shown in a grey box.

Customer Helpline

Should you have problems with your Freehand,

call the BT Helpline between 9.00am and 5.30pm

Monday to Friday on Lo-call 0845 7697330.

Calls will be charged at local rate.

Introduction Your Freehand has been

designed for ease of use and made to the very high standards

set by BT.

We thank you for making the right

choice and expect that you will have

many years of quality service.

Please read the instructions carefully

before use and keep this user guide

for future reference.

For your records

Date of purchase:

Place of purchase:

Serial number:

(on the underside of the machine)

Purchase price:

For warranty purposes, proof of

purchase is required, so please keep

your receipt.

Emergency calls

The emergency services can be contacted

in the UK by dialling 999. You may also

dial 112, which is valid in any country

that is a member of the European

Community.

You may not be able to make an

emergency call in certain situations:

•If there is a power cut or if the phone

is disconnected from the mains.

•If the telephone line is disconnected.

•If there is a fault on the line from

your phone or on the network.

If your Freehand is connected to a PBX

(switchboard), you may have to dial an

access number before 999 to contact the

emergency services.

Some switchboards cannot dial out

during a power failure.

Check that your Freehand is

complete. When you unpack, you

should have:

•Freehand telephone unit.

•Telephone line cord.

•Mains power supply unit.

•Wall-mounting bracket.

Setting up Follow these steps to get your

Freehand ready for use.

Electrical storm warning

1During periods of electrical storm,

you are advised to disconnect your

apparatus because damage may

occur.

2If a fault occurs during the 12-month

warranty period and it is due to

accidental or wilful damage

(including lightning and electrical

damage), BT will not replace or

repair free of charge.

Important

A certain amount of heat will be

produced in your phone’s day-to-day

operation. While this is entirely safe, we

advise against placing this product on

antique, veneered or delicate wooden

surfaces as damage may occur.

1 Setting the recall mode

Your Freehand has been designed

for use on modern exchanges. Set

the recall mode using the switch on

the underside of your Freehand.

•If you are not using your Freehand

through a switchboard, set the

recall mode to T-TB.

•If you are using your Freehand

through a switchboard, set the

recall mode to T-TB for Time

Break Recall or T-E for Earth

Loop Recall.

T-TB/T-E

Note

Your Freehand uses Tone dialling only.

3 Plug the telephone line

cord into the phone socket

If you do not have a modern-style

socket, call Freefone 0800 800

150 and ask for a BT engineer to

come and fit the correct socket.

This is a chargeable service.

4 Plug the telephone line

cord into the unit

The socket for the telephone cord is

at the back of the phone. Push the

plug in gently until it clicks into place.

Setting up

Plug in here

2 Plan where to situate

your Freehand

The phone must be able to reach

the power socket and the telephone

line socket with the cables provided.

A caller can distinguish up to 10

voices during a call, for example,

around a conference table.

Some echo of speech may be

experienced with this unit. This can

be minimised by reducing the

speaker volume (see page 7). It is

not always possible to remove all

echo on loud speaking units.

Your Freehand can be wall-mounted.

For more details on how to wall-

mount your Freehand, see ‘Wall-

mounting’ on page 16.

Voices too far away from the Freehand

will not transmit clearly. Make sure

everyone who needs to be in range is

close enough.

5 Plug the mains power

cable into the unit

The socket for the mains adaptor is at

the back of the phone. Push the plug

in firmly to ensure it is fully inserted.

6 Switch on the mains

power to your Freehand

The unit will produce a burst of

noise followed by a confirmation

beep. While setting up the unit the

HEADSET button and SPEAK button

may flash alternately. This is due to

poor positioning. In this event

Plug in here

Warnings

1Do not try to use any power supply

except the one provided, as it may

permanently damage your Freehand.

2Your Freehand should not be

situated in wet or damp conditions,

for example in a bathroom.

3There is a slight chance that your

phone could be damaged by an

electrical storm. We recommend

that you unplug the unit from the

mains during storms.

reposition the unit and repeat the

setup procedure.

Your Freehand is now ready for use.

7 Setting the speaker/

ringer volume

The ringer and speaker volume of

your Freehand can be altered using

the VOL (volume) button.

•Press the ▲part of the VOL

button to increase the volume.

•Press the ▼part of the VOL

button to decrease the volume.

As you press the VOL button,

your Freehand will generate a ring

that indicates the new ringer

volume.

VOL

Setting up

Changing the speaker volume during

a conversation

Increase or decrease the speaker volume

during a telephone conversation, using

the same procedure as above. When the

volume is set to a maximum or

minimum position the SPEAK button

will light up, if an intermediate level is

chosen the button will only illuminate

after releasing the VOLUME button

Making and receiving

calls

To make a call

•Press the SPEAK button. The

SPEAK button will light up and you

will hear a dial tone.

•Dial the telephone number using

the keypad.

•When the call is answered, speak

into your Freehand.

To end a call

•To end the call, press the SPEAK

button.

Receiving a call

You can receive calls using your

Freehand either manually by

pressing the SPEAK button or

remotely by simply clapping your

hands.

Receiving a call manually

•When the phone rings, press the

SPEAK button. The SPEAK button

will light up.

•Speak into your Freehand.

•To end the call, press the SPEAK

button.

Using the Freehand

If you do not hear a dial tone, you may

need to set the ringer volume to an

audible level (see ‘Setting the

speaker/ringer volume’, page 7).

When your Freehand receives an

incoming call, it will ring and the

SPEAK button will flash.

If the person you have called hangs up

before you do, you don’t have to press a

button to end the call. Your Freehand

will automatically hang up after a

short time.

Receiving a call remotely

•Calls can be received remotely by

tapping or clapping twice during

the silence between rings. The call

will be answered automatically.

•Speak into your Freehand.

•To end the call, press the SPEAK

button.

To redial the last number

Your Freehand stores the last

number dialled so you can redial

that number with a single button.

•Press the SPEAK button and wait

for a dial tone.

•Press the REDIAL button. The

number is dialled automatically.

Important

When answering your Freehand remotely,

any sharp noise repeated twice will

answer the unit but the noise must be

made during the silence between rings.

Recall

If you subscribe to the Call Waiting

service which is part of BT Select

Services, you can use the RECALL

button to switch between calls.

Secrecy

During a telephone conversation you

can talk to someone else in the room

without the caller hearing you.

However, you can still hear the caller.

•During your call, press the HOLD

button once.

•The SPEAK button will flash rapidly

and the call is muted. You can hear

the caller but they cannot hear you.

•To resume the call, press the

SPEAK button. You can now

continue the call as normal.

When a call is muted, you hear the

caller at a slightly reduced volume.

RECALL

HOLD

Using the Freehand

REDIAL

Music on hold

You can put a caller on hold during a

conversation. When on hold, the

caller will hear music generated by

your Freehand.

•During your call, press the HOLD

button twice.

•The caller is put on hold and will

hear music generated by your

Freehand.

•To resume the call, press the

SPEAK button. You can now

continue the call as normal.

When a call is put on hold the SPEAK

button will flash slowly.

HOLD

Using a headset

For additional privacy you can attach

a headset (not supplied) to your

Freehand. When using a headset,

your calls cannot be heard via your

Freehand’s speaker.

Connecting a headset

Plug the headset into the socket on

the side of your Freehand.

Please note:

A headset is not supplied with your

Freehand and must be purchased

separately.

Freehand headsets can be purchased

from BT shops or other major retail

outlets or you can Freefone

0800 800 150.

Check that the headset you purchase has

a plug size of 2.5mm.

Using the Freehand

Plug in here

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