Brother MFC-9840CDW Manuel utilisateur

USER’S GUIDE

MFC-9840CDW

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: MFC-9840CDW

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain

this User’s Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

http://www.brother.com/registration

By registering your product with Brother, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product

should you lose your receipt;

may support an insurance claim by you in the event of product loss

covered by insurance; and,

will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is

online at http://www.brother.com/registration

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

By registering your product with Brother International Corporation, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your

convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function

Center needs. You can download the latest software and utilities and read FAQs and

troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com

Note

You can check here for Brother driver updates.

To keep your machine performance up to date, check here for the latest firmware upgrade (for

Windows®only).

For Customer Service

In USA: 1-800-284-4329

1-901-379-1215 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

iii

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother

retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,

or American Express credit card, you can order accessories directly from Brother. (You can visit

us online for a complete selection of the Brother accessories and supplies that are available for

purchase.)

In USA: 1-877-552-MALL (6255)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada: 1-877-BROTHER

http://www.brother.ca

Description Item

Toner Cartridge Standard Black: TN-110BK (Prints approx. 2,500 pages)

Cyan: TN-110C (Prints approx. 1,500 pages)

Magenta: TN-110M (Prints approx. 1,500 pages)

Yellow: TN-110Y (Prints approx. 1,500 pages)

Toner Cartridge High Yield Black: TN-115BK (Prints approx. 5,000 pages)

Cyan: TN-115C (Prints approx. 4,000 pages)

Magenta: TN-115M (Prints approx. 4,000 pages)

Yellow: TN-115Y (Prints approx. 4,000 pages)

Drum Unit DR-110CL

Belt Unit BU-100CL

Waste Toner Box WT-100CL

Telephone Line Cord LG3077001

Paper Tray #2 (Option) LT-100CL

User’s Guide LP7074001 (English for USA and Canada)

LP7074002 (French for Canada)

Quick Setup Guide LP7059001 (English for USA and Canada)

LP7059002 (French for Canada)

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR

AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE

SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE

ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS

OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE

SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT

PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE

ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY

CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE

SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN

CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY

TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE

ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT

LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,

covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without

notice.

Brother reserves the right to make changes without notice in the specifications and materials

contained herein and shall not be responsible for any damages (including consequential) caused

by reliance on the materials presented, including but not limited to typographical and other errors

relating to the publication.

Brother®Color Laser One-Year On-Site Limited Warranty

(USA only)

Who is covered:

This limited warranty (“warranty”) is given

only to the original end-use/retail purchaser

(referred to in this warranty as “Original

Purchaser”) of the accompanying product,

consumables and accessories (collectively

referred to in this warranty as “this

Product”).

If you purchased a product from someone

other than an authorized Brother reseller in

the United States or if the product was used

(including but not limited to floor models or

refurbished product), prior to your

purchase you are not the Original

Purchaser and the product that you

purchased is not covered by this warranty.

What is covered:

This Product includes a Machine and

Consumable and Accessory Items.

Consumable and Accessory Items include

but are not limited to Toner Cartridges,

Drum Unit, Belt Unit, and Waste Toner

Box.

Except as otherwise provided herein,

Brother warrants that the Machine and the

accompanying Consumable and

Accessory Items will be free from defects in

materials and workmanship, when used

under normal conditions.

This warranty applies only to products

purchased and used in the United States.

For products purchased in, but used

outside, the United States, this warranty

covers only warranty service within the

United States (and does not include

shipping outside the United States).

What is the length of the Warranty Periods:

Machines: one year from the original

purchase date.

Accompanying Consumable and

Accessory Items: 90 days from the original

purchase date or the rated life of

consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:

1 Physical damage to this Product;

2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect

or accident (including but not limited to

transporting this Product without the proper

preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from

use of non Brother®-brand parts and

Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life; and,

5 Problems arising from other than defects in

materials or workmanship.

6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser

Units.

This limited warranty is VOID if this Product

has been altered or modified in any way

(including but not limited to attempted warranty

repair without authorization from Brother

and/or alteration/removal of the serial

number).

What to do if you think your Product is

eligible for warranty service:

Report your issue to our Customer Service

Hotline at 1-800-284-4329 or to a Brother

Authorized Service Center within the

applicable warranty period. Supply Brother

or the Brother Authorized Service Center with

a copy of your dated bill of sale showing that

this Product was purchased within the U.S.

For the name of local Brother Authorized

Service Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother

Authorized Service Center, you may be

required to provide information pertaining to

the defect or malfunction of this Product.

Brother®Color Laser One-Year On-Site Limited Warranty

(USA only)

What Brother will do:

If the problem reported concerning your

Machine and/or accompanying Consumable

and Accessory Items is covered by this

warranty and if you first reported the problem

to Brother or an Authorized Service Center

within the applicable warranty period, Brother

or its Authorized Service Center will evaluate

your report of a possible defect to determine

whether a defect exists, and if it does exist,

Brother or an Authorized Service Center will

provide “On-site Warranty Service” during

“Normal Working Hours” and will repair the

Machine and/or accompanying Consumable

and Accessory Items at no charge to you for

parts or labor. “On-site Warranty Service” shall

consist of the remedial service, as

necessitated by normal usage, to restore this

product to good operating condition at your

location and does not guarantee uninterrupted

operation of this Product. “Normal Working

Hours” shall mean 9:00am to 5:00pm (local

time), Monday through Friday, excluding legal

and local holidays observed by Brother or the

Authorized Service Center.

If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty, you will be charged

for any service and/or replacement

parts/products at Brother’s or the Authorized

Service Center’s then current published rates.

The foregoing are your sole (i.e., only) and

exclusive remedies under this warranty.

What you must provide:

Reasonable cooperation with the Brother

Representative in troubleshooting as they

diagnose the problem, provide access to this

Product at reasonable times and provide

adequate working space including heat, light,

ventilation, electric current and outlets for the

use of the Brother representative.

Limitations:

Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product. Except

for that repair as described above, Brother

shall not be liable for any direct, indirect,

incidental or consequential damages or

specific relief. Because some states do not

allow the exclusion or limitation of

consequential or incidental damages, the

above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL

OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY AND

ALL WARRANTIES OTHER THAN THIS

ONE, WHETHER EXPRESS OR IMPLIED,

INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE HEREBY

DISCLAIMED.

This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and

only statement of Brother’s obligations to

you. It replaces all other agreements and

understandings that you may have with

Brother or its representatives.

This warranty gives you certain rights and

you may also have other rights that may

vary from state to state.

This Limited Warranty (and Brother’s

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer

to this Product and your bill of sale date, (2)

describe the change to this warranty and

(3) agree to make that change.

vii

BROTHER LASER PRINTER / MULTIFUNCTION CENTER®/

FAX ON-SITE WARRANTY

(Canada only)

For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother

International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service

providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax

machine free of charge if defective in material or workmanship. This warranty applies only to

products purchased and used in Canada. This limited Warranty does not include cleaning,

consumables (including, without limitation, toner cartridges and drum units, OPC belts, fixing

units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil

bottles) or damage caused by accident, neglect, misuse or improper installation or operation

or any damage caused from service, maintenance, modifications, or tampering by anyone

other than a Brother Authorized Service Representative, or if shipped out of the country. The

use of supplies or consumable items that are non-Brother products may void your

warranty.This limited warranty ceases when this machine is rented, sold, or otherwise

disposed of. Operation of the laser printer/MFC/Fax in excess of the specifications or with the

Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter

shall be the sole liability of the end-user/purchaser. The Laser Printer/MFC/Fax machine will

be serviced on-site. Canadian Proof of Purchase in the form of a Sales Receipt must be

provided if requested by the service personnel. In the event that geographical location does

not permit us to provide on-site service to you, Brother reserves the right to exchange your

machine with an equivalent or better one through a courier service.

When shipping or transporting your Laser Printer/MFC/Fax machine, please refer to your

Operation Manual for the proper packaging procedures. Failure to remove the Toner

Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during

shipping or transport will cause severe damage to the Laser Printer/MFC/Fax machine and

will void the Warranty.

Improper packaging may cause severe damage to the machine during shipping and will void

the warranty.

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING,WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT

THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized

Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty

or modify this warranty. The warranty states Brother’s entire liability and your exclusive

remedy against Brother for any failure of the Laser Printer/MFC/Fax machine to operate

properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this

Laser Printer/MFC/Fax machine shall be liable for any indirect, incidental, special,

consequential, exemplary, or punitive damages, including lost profits, arising from the use of

or inability to use the product, even if advised by the end user/purchaser of the possibility of

such damages. Since some Provinces do not allow the above limitation of liability, such

limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other

rights which vary from Province to Province.

Warranty Service is available at Brother Authorized

Service Centres throughout Canada. For Technical

Assistance or for the name and location of your nearest

Authorized Service Centre call 1-877-Brother.

Internet support: support@brother.ca or browse Brother’s Web Site www.brother.ca.

viii

Table of Contents

Section I General

1 General information 2

Using the documentation .......................................................................................2

Symbols and conventions used in the documentation ....................................2

Accessing the User’s Guides.................................................................................2

Viewing documentation ...................................................................................3

Accessing Brother support (for Windows®) ...........................................................5

Control panel overview ..........................................................................................6

Status LED indications ....................................................................................9

2 Loading paper and documents 11

Acceptable paper and other media......................................................................11

Recommended paper ....................................................................................11

Type and size of paper ..................................................................................11

Handling and using special paper .................................................................13

Unprintable area ..................................................................................................16

Unprintable area for copies ...........................................................................16

Unprintable area when printing from a computer ..........................................17

Loading paper and envelopes .............................................................................17

Loading documents .............................................................................................20

Using the ADF (automatic document feeder) ................................................20

Using the scanner glass ................................................................................21

3 General setup 22

Mode timer...........................................................................................................22

Paper settings......................................................................................................22

Paper type .....................................................................................................22

Paper size......................................................................................................23

Tray use in copy mode ..................................................................................23

Tray use in fax mode.....................................................................................24

Tray use in print mode...................................................................................24

Volume settings ...................................................................................................25

Ring volume...................................................................................................25

Beeper volume ..............................................................................................25

Speaker volume.............................................................................................25

Automatic daylight savings time ..........................................................................26

Ecology features ..................................................................................................26

Toner save.....................................................................................................26

Sleep time......................................................................................................26

Turning off the scanner lamp.........................................................................26

LCD contrast........................................................................................................27

Dial Prefix ............................................................................................................27

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