TROUBLESHOOTING
Camera
No picture/signal
uEnsure the camera is
is 5/8MP, your NVR
input. If not, please
web interface.
Ensure the camera is
network.
connected to a compatible NVR. This camera
should
modify
support
the cam
5.0/8.0MP or
era resolution
above res
to 1080P
olution
from the
uconnected to your NVR or to your local
uThe camera may take
NVR.
up to 1 minute to power up after being
connected
below.
There may
to the Wait two minutes before following the steps
u
u
u
be an issue with your extension cable run.
EthernetConnect the camera to the NVR using a different cable
a 12V DVIf you are not using POE, you must connect the camera
power adapter(not included).
to
uIf the camera is connected to the LAN, you must search your
network for
manual.
Ensure the
cameras using the NVR. See th NVR’s instruction
uIP Address of the camera is in the same segment of your
PC (standalone Use)
Ensure the IP addressuof the camera is in the sme segment of
NVR(with NVR use) See the NVR’s instruction manual.
Picture is too bright
uEnsure your camera isn’t pointed directly at a source of
(e.g.sun or spot light)
light
uSlide
only)
Move
the sunshade(bullet cameras featuring adjustable
forward to block excess light
sunshades
u
u
your camera to
brightness
a different location
and contrast settings on the NVRCheck the
dark
Picture too
Picture is too dark
uIf using during the day, the camera may not be getting enough light,
featuring adjustable sunshadesSlide
only)
the sunshade(bullet cameras
backwards to let in more light
uCheck the brightness and contrast settings on the NVR
Night vision is not working uThe night
too much
vision
light
activates when light levels drop. The area may have
Picture is not clear
uCheck
with a
the camera lens for dirt,
soft, clean cloth
dust, spiderwebs. Clean the lens
uMake sure that the cable run is within
section Cable Extension Options’
the limitations specified in the
WARNING/CAUTION
uUse the camera only with compatible NVR which support resolution 5.0 megapixel or above. If your NVR only support 1080P,
need
Need
Read
to modify the resolution of cameras through web interface of the camera.
help? Please mail: tech@ebulwark.com
u
u
u
u
this guide carefully and keep it for future reference
Use the camera
Do not point the
within given temperature,
camera directly towards t
humidity and voltage levels noted in Camera Specifications
he sun or a
damp cloth
source of intense light
Periodic cleaning may be required. Use a only. Do not use harsh cleaners or aerosol cleaners
