Warranty
PRODUCT WARRANTY
Please register your warranty information at:
AUS – www.jadavey.com.au
NZ – www.jadavey.co.nz
This BodiSure device is warranted to be free of manufacturing defects for 1 year from the date of
purchase*. This warranty is void if the product is modied or altered is subject to misuse or abuse,
damaged in transit or lack of responsible care, is dropped, if damage occurs by reason of failure to
follow the written instruction booklet enclosed, or if product repairs are carried out without authority
from J.A.Davey Pty Ltd.
We will repair, or at our option replace free of charge, any parts necessary to correct material
or workmanship, or replace the entire unit and return to you during the period of the warranty.
Otherwise, we will quote for any repair which will be carried out on acceptance of our quotation.
The benets conferred by this warranty are in addition to all other rights and remedies in respect of
the product, which the consumer has under the trade practices act and other state or territory laws
in Australia and New Zealand.
Our goods come with guarantees that cannot be excluded under Australian and New Zealand
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
* Please note the AC adaptor and cover are warranted to be free from defects in materials and
workmanship appearing within one year from the date of purchase when the device is used in
accordance with the instructions provided with the device and are not warranted for wear and tear.
BEFORE YOU SEND IN YOUR UNIT FOR SERVICE
Before sending in your unit for service, please take a few minutes to do the following:
• In your instruction manual, read the troubleshooting section and the section describing common
errors, their cause and remedies. Product instruction manuals can be downloaded online.
• Contact BodiSure customer service. Our staff are trained to assist you with most issues you
may have experienced, without the need to send your product in for service.
PLEASE CALL OUR TOLL FREE NUMBER:
IN AUSTRALIA: Free call: 1800 807 464 IN NEW ZEALAND: Free call: 0800 523 583
SENDING IN YOUR UNIT FOR SERVICE
1. Should repair be needed within the warranty period, enclose the tear off section of this warranty
card and your proof of purchase receipt. Please ensure all relevant details are completed and
before sending your unit in for service. Please ensure your contact details are still current and
include a brief description of the problem you are experiencing together with your purchase
receipt.
2. Include the unit with all product components in your package. This is extremely important,
so our repair technicians can make the correct diagnosis with any problems.
3. Please return the unit, warranty card or repair form at your cost to:
IN AUSTRALIA
J.A.Davey Pty Ltd - BodiSure Repairs
PO Box 84
Port Melbourne
Victoria, Australia 3207
IN NEW ZEALAND
BV Medical - BodiSure Repairs
Unit 7, 110 Mays Road
Onehunga
Auckland, New Zealand 1061
10. BodiSure Cushion Massager with heat Instruction Manual & Warranty Information
DJL-RE06_Instruction-Manual.indd 10 16/08/2017 4:52 PM