Black Box ACUREM Manuel utilisateur

APRIL 2002

ACUREM

ACUMREM

ACUSREM

ACUVREM

ACUWREM

ACUREMSW

ACU1006MRA

ACU1006MRVA

Interconnect

REMOTE

Brightness Focus

Installation Guide for

ServSwitch™ Brand

CAT5 KVM Extender

Standalone Remote Units

and Remote Hubs

FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.com • E-mail: [email protected]

Customer Support Information:

REMOTE-1G5

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX®ServSwitch™Brand CAT5 KVM

Extender model! We appreciate your business, and we think you’ll appreciate the

many ways that your enhanced keyboard/video/mouse system will save you money,

time, and effort.

That’s because our ServSwitch family is all about breaking away from the

traditional, expensive model of computer management. You know, the one-size-

fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no

more, no less.” Why not a single user station (monitor, keyboard, and mouse) for

multiple computers—even computers of different platforms? Why not a pair of

user stations, each of which can control multiple computers? Why not multiple

user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line

of robust solutions for all these applications. Do you have just two PCs, and need

an economical alternative to keeping two monitors, keyboards, and mice on your

desk? Or do you need to share dozens of computers, including a mix of IBM®PC,

RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among

multiple users with different access levels? Does your switch have to sit solidly on a

worktable and use regular everyday cables? Or does it have to be mounted in an

equipment rack and use convenient many-to-one cables? No matter how large or

small your setup is, no matter how simple or how complex, we’re confident we

have a ServSwitch system that’s just right for you.

The ServSwitch™family from Black Box—the one-stop answer for all your KVM-

switching needs!

This installation guide will tell you how to configure and install your new

ServSwitch™ Brand CAT5 KVM Extender Standalone Remote Unit or Remote

Hub. For an introduction to the Remote Unit or Remote Hub, see Chapter 2. The

Extender Standalone Remote Unit and Remote Hub product codes covered in this

guide are:

ACUREM

ACUMREM

ACUSREM

ACUVREM

ACUWREM

ACUREMSW

ACU1006MRA

ACU1006MRVA

Document REMOTE-1G5

SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks, and ServSwitch,

ServSwitch Multi, and ServSwitch Wizard Pro are trademarks, of Black Box

Corporation.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

AT&T is a registered trademark of AT&T.

Pentium is a registered trademark of Intel Corporation.

IBM, PC/AT, PS/2, and RS/6000 are registered trademarks, and PC/XT is a

trademark, of International Business Machines Corporation.

IntelliMouse, Microsoft, and Windows are registered trademarks and/or

trademarks of Microsoft Corporation in the United States and/or other

countries.

Sun Microsystems is a trademark or registered trademark of Sun Microsystems, Inc.

in the United States and other countries.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio frequency energy and if not

installed and used properly, that is, in strict accordance with the manufacturer’s

instructions, may cause interference to radio communication. It has been tested

and found to comply with the limits for a Class A computing device in accordance

with the specifications in Subpart B of Part 15 of FCC rules, which are designed to

provide reasonable protection against such interference when the equipment is

operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case the user at his own

expense will be required to take whatever measures may be necessary to correct the

interference.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Shielded PC-equipment cables must be used with this equipment to maintain

compliance with radio frequency energy emission regulations and ensure a suitably

high level of immunity to electromagnetic disturbances.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital

apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le

brouillage radioélectrique publié par Industrie Canada.

FCC/IC STATEMENTS

SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES

EUROPEAN UNION DECLARATION OF CONFORMITY

WARNING!

This is a class A product. In a domestic environment, this product might

cause radio interference, in which case the user might be required to

take adequate remedial measures.

This product complies with the following harmonized standards:

• EN55022 (1994), EN55024 (1998)

• EN61000-3-2 (1995), EN61000-3-3 (1995), EN60950 (2000)

When you use this product in environments that have high levels of

electromagnetic interference, you might experience some slight disturbance in its

operation. If this occurs, please refer to the Troubleshooting chapter of this

installation guide or call technical support.

To maintain compliance, use only cables supplied (or recommended) for use

with this product.

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca

de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe colocar

en libreros o gabinetes que impidan el flujo de aire por los orificios de

ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el aparato.

NOM STATEMENT

SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen del

aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas

de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

TABLE OF CONTENTS

Contents

Chapter Page

1. Specifications ............................................................................................. 9

2. Introduction ............................................................................................. 14

3. Configuration ........................................................................................... 17

3.1 Setting the 2-Position DIP Switch on the Micro Remotes .............. 17

3.2 Setting the Cable-Length Jumpers in

All Non-Micro Remote Units ......................................................... 19

3.3 Setting the 4-Position DIP Switch in

All Non-Micro Remote Units ......................................................... 21

3.3.1 ACUREM and ACUSREM ...................................................... 21

3.3.2 ACUREMSW and ACUVREM ................................................ 22

3.4 Setting the Data-Rate Jumper in the ACUSREM ............................ 23

3.5 Setting the Flow-Control Jumpers in the ACUSREM ..................... 24

3.6 Setting the Microphone-Amplification Jumper in the

KVM/Serial/Audio Remotes (Not Normally Necessary) ............ 24

4. Installation and Adjustment .................................................................... 26

4.1 Test-Placement (Optional) .............................................................. 26

4.2 Attaching Devices .............................................................................. 26

4.2.1 Special Concerns About Connecting Audio Devices to the

KVM/Serial/Audio Extender .............................................. 28

4.2.2 Attaching a CPU to the CPU Port on an ACUREMSW

Switching Remote Unit ........................................................ 29

4.2.3 Attaching a KVM Switch to the CPU Port on an

ACUREMSW Switching Remote Unit .................................. 30

4.2.4 Attaching User Equipment to the User Port ......................... 33

4.2.5 Attaching a KVM Switch to the User Port ............................. 34

4.3 Finishing Your Installation ............................................................... 37

4.4 Adjusting the Video Compensation on a

Non-Micro Remote Unit ................................................................ 39

5. Troubleshooting ...................................................................................... 40

5.1 Calling Black Box .............................................................................. 40

5.2 Shipping and Packaging ................................................................... 40

SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES

Appendix Page

Appendix A: Twisted-Pair Cable Pinning/Pairing ........................................ 41

Appendix B: Rackmounting Remotes ........................................................... 42

Appendix C: Setting Your KVM/Serial Extender System to 1200 bps ........ 44

Appendix D: Keyboard-Command Summary ............................................... 46

Appendix E: Distinguishing Features and Compatibility ............................. 48

CHAPTER 1: Specifications

1. Specifications

Cable Required: Between Remote and Local: Category 5 solid unshielded

or shielded twisted pair (UTP or STP), wired to the

EIA/TIA-568A or (preferred) -568B standard,

terminated with RJ-45 male connectors; for

pinning/pairing, see Appendix A

Compliance: CE Class A, FCC Part 15 Subpart B Class A, IC Class/

classe A

Compatibility: Video: VGA, SVGA, XGA, XGA-2, or RGsB (sync on

green), although if your system has monitor ID-bit

requirements, you might need to call Black Box for

technical support;

Keyboard: IBM PC/AT®or PS/2®compatible (PC/AT

types require connector adapter);

Mouse: IBM PS/2 compatible two-button, Microsoft®

IntelliMouse®, or Logitech®PS/2 compatible 3-button

Interfaces: Between Locals and Remotes: Proprietary composite of

all supported types of computer I/O;

To attached user-station equipment:

Depending on the type of unit, either separate or

proprietary composite VGA video and IBM PS/2

compatible keyboard and mouse;

KVM/Serial and KVM/Serial/Audio Remotes only:

EIA/TIA RS-232, DTE;

KVM/Serial/Audio Remotes only: Bidirectional

3.5-mm mini stereo audio

Video Bandwidth

(to –3 dB): All non-Micro models:

Intrinsic: 300 MHz;

Across 100 meters (330 feet) of UTP: 95 MHz (with

equalization)

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