Rev. March 10, 2011
OPERATOR'S MANUAL
BIOCOMP Model 108 GRADIENT MASTER
Software Version 5.25
SECTION 1. INTRODUCTION
WARRANTY AND SERVICE
BioComp has a policy of complete customer satisfaction. If, during the first thirty (30) days, you are
unhappy with the GRADIENT MASTER, you may return it for a full refund.
BioComp warrants this instrument to be free of defects in workmanship for a period of one year
from the date of receipt for all electronic and mechanical parts. Liability is limited to repairs or
replacement of the unit at BioComp's discretion. This warranty is in lieu of all other warranties either
express or implied.
Claims against this warranty must be made by first contacting BioComp (phone (506) 454-6410). At
this time the remedy will be determined. Units returned to BioComp without our knowledge and
permission will not be accepted.
Claims for shortages or damage in transit must be reported to BioComp within ten (10) working days
of the date of receipt. Such claims made after this period cannot be honored.
MAINTENANCE
Other than the tightening of loose screws and the removal of spilled gradient solutions, no user
service is required . The Model 108 contains a computer which should not be tampered with. In the
unlikely event of computer failure, contact BioComp and we will ship you a new printed circuit board
and simple instructions for its installation.
ELECTRICAL SURGE PROTECTION
As with any computer, voltage spikes and power surges can severely damage the sensitive chips in
this instrument. You are strongly encouraged to purchase a surge protector from your local computer
or hardware store and plug the transformer into it. Since surges and spikes can occur at any time, it is
also wise to turn the unit off when not in use to reduce your instrument's exposure to them.
GOODS DAMAGED IN TRANSIT
f the instrument or any of the accessories are damaged when you receive them, it is critical that you
save the shipping carton(s) and contact us immediately. We will inform you of the return procedure
and shipping addresses to put on the box. If the box is damaged to such an extent that returning the
instrument in it would risk further damage, save the box for inspection by the shipper who will be
notified to come and inspect it. Failure to adhere to these instructions will void any insurance claims
we might seek and result in BioComp absorbing unnecessary expenses.
