Better Water MediPac Manuel utilisateur

MediPac

(Tank Feed)

Operator Manual

Better Water LLC

rev. Jun 2016

The content of this manual is the intellectual property of Better Water LLC. It is furnished for the

express use by Better Water LLC, their customers and dealers, for informational use only for operation,

service, and internal training. No part of this manual may be reproduced for distribution, sale, or any

intent other than previously described without the written permission of Better Water LLC. This manual

is subject to change without notice. Better Water LLC assumes no responsibility or liability for any error

or inaccuracies that may appear in this documentation.

Adobe and Acrobat are registered trademarks of Adobe Systems, Inc.

Better Water LLC; 698 Swan Dr; Smyrna, TN 37167; www.betterwater.com

rev. Jun 2016

MediPac, Tank Feed Operator Manual

TABLE OF CONTENTS

Our Company ……………………………………………………………………………………... 01

- Contact Us ……………………………………………………………………………………….. 01

- Technical Phone Support ………………………………………………………………………. 01

- Technical Support Info Online …………………………………………………………………. 01

- Specific Contacts ………………………………………………………………………………... 02

Introduction ………………………………………………………………………………………… 02

Warnings …………………………………………….…………………………………………….. 03

Cautions ……………………………………………….…………………………………………… 03

General Requirements and Specifications ……..……………………………………………… 04

Models ……………………………………………………………………………………………… 05

Important Information for Support ………………………………………………………………. 05

Product Description …………………………..……………………………………………………06

Detailed View of the MediPac

- Pre-Treatment Side …………………………………….……………………………………….. 07

- RO End …………………………………………………………………………………………… 07

- Post-Treatment End …………………………………………………………………………….. 08

System Components:

- MediPac Control Box …………………………………………………………………………… 09

- Pre-Treatment; Pressure Gauges …………………………………………………………….. 09

- Pre-Treatment; Thermometer …………………………………………………………………. 10

- Pre-Treatment; Blending Valve ……………………………………………………………….. 10

- Pre-Treatment; City Booster Pump ……………………………………………………………. 11

- Pre-Treatment; Automatic Control Valves ……………………………………………………. 11

- Pre-Treatment; Interlock Wiring System ……………………………………………………… 12

- Pre-Treatment; Water Softener ……………………………………………………………….. 13

- Pre-Treatment; Brine Tank …………………………………………………………………….. 14

- Pre-Treatment; Carbon Media Filtration ……………………………………………………… 15

- Pre-Treatment; Ultra-Violet Irradiation (Pre-RO) …………………………………………….. 16

- Pre-Treatment; Particulate Filtration Cartridge (10” Big Blue, 5 micron filter) …………… 17

- 1232 RO ………………………………………………………………………………………….. 18

- Post-Treatment; Repress Pump ………………………………………………………………. 19

- Post-Treatment; Ultra-Violet Irradiation (Post-RO) ………………………………………….. 20

- Post-Treatment; Pyrogen Cartridge (20”, .03 micron ultra-filter) ………………………….. 21

- Post-Treatment; Particulate Filtration (10” Big Blue, 5 micron filter) ……………………… 22

- Divert-to-Drain, Wall-Mounted …………………………………………………………………. 23

- Storage Tank and Level Control System ……………………………………………………... 24

- Remote Alarm Box ……………………………………………………………………………….25

- Disinfect Tank ……………………………………………………………………………………. 25

Operation

- General Operation ………………………………………………………………………………. 26

- Valves Legend …………………………………………………………………………………… 27

- Daily Start-Up ……………………………………………………………………………………. 30

- Monitoring Procedures ………………………………………………………………………….. 31

- Daily Shutdown ………………………………………………………………………………….. 31

rev. Jun 2016

MediPac, Tank Feed Operator Manual

Cleaning & Disinfecting

- General Cleaning and Disinfecting Overview ………………………………………………… 32

- Cleaning and Disinfecting Agents …………………………………………………………….. 33

- Disinfecting and Cleaning Procedure ……………………………………………………….... 34

- Disinfect/Clean the RO …………………………………………………………………………. 34

- Disinfect the Post-Treatment, Storage Tank, and Distribution Loop ……………………… 37

- Sanitizing the Sanitary Sample Ports …………………………………………………………. 39

Water Leak Detector ………….………………………………………………………………….. 40

Switching to Temporary DI …………………………………………………………………….. 41

System Maintenance

- General …………………………………………………………………………………………… 44

- Long Term Storage or Non-Use ……………………………………………………………….. 45

- Adjusting the Blend Valve Temperature Setting ……………………………………………...45

- Priming the City Booster Pump and Repress Pump ………………………………………… 47

- Change Particulate Filter Cartridges and Pyrogen Filter ……………………………………. 48

- Automatic Control Valves; Set Time of Day …………………………………………………. 49

- Automatic Control Valves; Set on Which Days to Regenerate/Backwash ……………….. 49

- Automatic Control Valves; Initiate a Manual Regenerate/Backwash ……………………… 49

- Automatic Control Valves; Changing Regenerate/Backwash Program Cycles ………….. 50

- Automatic Control Valves; Replacing Seals and Spacers ………………………………….. 51

Service Help

- MediPac, Post-Treatment End ………………………………………………………………….53

- MediPac; 1232 RO End ………………………………………………………………………… 54

- MediPac; Front-Side ……………………………………………………………………………..55

- MediPac Control Box (front view) ……………………………………………………………… 56

- MediPac Control Box (inside lid view) ………………………………………………………… 57

- MediPac Control Box (inside view) ……………………………………………………………. 58

Related Consumable and Replacement Items ……………………………………………..…. 59

Related Disinfectants & Cleaners ……..………………………………………………………… 61

Related Consumable Media ……………………………………………………………………... 62

Limited Warranty Terms and Conditions ……………………………………………………….. 63

Appendix A, Sample Quality Assurance Checklist ……………………………………………. 65

Appendix B, Bleach Use in the Post-Treatment Components (Tank-Feed Systems Only)…. 68

Appendix C, Calculations & Conversions

- Conversion Formulas …….……………………………………………………….…………….. 69

- Calculation for Area of Pipe Volume …………………………………………………………...69

- 3 Feet per Second Flow Velocity Rates ……………………………………………………….70

Better Water LLC; 698 Swan Dr; Smyrna, TN 37167; www.betterwater.com

Better Water LLC; rev. Jun 2016

Page 1 of 72

MediPac, Tank-Feed Operator Manual

Our

Company

Contact

Technical

Phone

Support

Technical

Support

Info

Online

Better Water LLC is a leading integrated manufacturer of water treatment

equipment and components for the industrial, commercial and institutional

markets.

Located in Smyrna, Tennessee,

Better Water LLC continues its history

of manufacturing and distribution of

equipment specifically designed for the

renal dialysis market.

Founded in 1971, Better Water LLC has

built a reputation for solving our

customers' toughest problems with high

quality products and unmatched service.

Better Water LLC Technical Support:

698 Swan Dr Phone (615) 355-6063, press "1"

Smyrna, TN 37167 Email support@betterwater.com

Phone (615) 355-6063 Customer Service:

Fax (615) 355-6065 Phone (615) 355-6063, press "3"

Email customerservice@betterwater.com

Support is available regarding all Better Water LLC systems,

24 hours a day,7 days a week.

Normal business hours are Monday through Friday from

8:00 am until 3:30 pm, Central Standard Time (excluding holidays)

Call (615) 355-6063, press "1" for Technical Support

Emergency assistance is available after normal business hours (including

holidays) by calling (615) 708-8627.

Our website, www.betterwater.com, which is updated

frequently, contains a wealth of technical support information on the

SUPPORT tab and includes:

Operator and Service Manuals

Consumables and Accessories Lists

Technical Service Bulletins

For your convenience there are also online forms for placing Orders

and requesting Returned Goods Authorization. These are Adobe

forms that can be downloaded and either faxed or emailed to us.

Better Water LLC; rev. Jun 2016

Page 2 of 72

MediPac, Tank-Feed Operator Manual

Introduction

Specific

Contacts

Technical Support Phone (615) 355-6063, option “1”

Email support@betterwater.com

To Place an Order Fax (615) 355-6065

(purchase orders) Email orders@betterwater.com

Phone (615) 355-6063

Customer Service Phone (615) 355-6063, option “2”

(returns) Fax (615) 355-6065

Email custom[email protected]om

Website www.betterwater.com

Helpful information and forms that can be found on our website:

- Operator & Service Manuals

- Technical Service Bulletins

- Consumables and Replacement Parts List

- Brochures

- Order Form

- Return Goods Authorization Request Form

The Better Water LLC MediPac System is manufactured to the utmost

quality. With proper operation, maintenance, and care, this device

should give you years of reliable service.

Before starting you should first read and have a thorough understanding

of this entire Operator Manual. It describes in detail the steps and

procedures for safe usage of this system.

This device was designed and built with consideration for the

information that has been provided to use on the current product water

requirements at your site of operation.

This device was designed and built as a complete water treatment

system to produce high-quality water for hemodialysis, and is not

intended for any other application.

Once the this device has been delivered, it is the responsibility of the

Medical Director to ensure that it is used, monitored, and maintained in

such a manner so as to satisfy all applicable standards. Guidelines and

other related information are available from:

- Food and Drug Administration (FDA)

- National Association of Nephrology Technicians/Technologists (NANT)

- Association for the Advancement of Medical Instrumentation (AAMI)

NOTE concerning pictures in this manual:

Pictures of devices and components may vary slightly due to product

changes, and therefore should be for general reference only.

Information concerning their use, functionality, or replacement will not

differ unless noted.

Better Water LLC; rev. Jun 2016

Page 3 of 72

MediPac, Tank-Feed Operator Manual

WARNINGS

1. It is unsafe to operate or service this device without first reading and understanding the entire

Operator's Manual. Keep this manual and other associated documentation for future reference.

2. Misuse, improper operation, and/or improper monitoring of this system could result in serious

injury, death, or other serious reactions to patients undergoing hemodialysis treatment.

3. Misuse, improper use or handling of disinfectants and chemical cleaning solutions could result

in serious injury or even death. You must comply with the information contained in the Material

Safety Data Sheet (MSDS) for the chemical being used.

4. To avoid electrical shock hazard, do not operate this device when the covers or panels are

removed.

5. ELECTROMAGNETIC INTERFERENCE: This device can create and radiate

radio frequency energy and may cause harmful interference if not installed

according to the manufacturer's instructions.

CAUTIONS

1. When used as a medical device, federal law restricts this device to sale by or on the authority

of a physician. Per CFR 801.109 (b)(1).

2. Improper operation of this device could result in a low or no-flow alarm on the dialysis

machines.

3. Misuse or improper operation of this device will void any warranty.

4. Where water is mentioned, unless otherwise noted, it must be AAMI standard quality water.

5. Plumbing connections must adhere to local statutes and any facility codes.

6. Do not remove any Caution, Warning or any other descriptive labels from the device.

7. Do not operate this device in an explosive environment or in the presence of flammable

materials.

8. Do not use this device to store, mix or transfer flammable liquids. Movement or vibrations

during shipment may cause connections to loosen.

9. Do not operate this unit in an environment where temperatures may be below 50oF or above

90oF.

10. This device should not be used for purposes outside the device’s stated applications,

specifications or limitations.

Better Water LLC; rev. Jun 2016

Page 4 of 72

MediPac, Tank-Feed Operator Manual

GENERAL REQUIREMENTS & SPECIFICATIONS

SPACE:

- The system should be level and located as close as possible to the point of use.

- Minimum space required Length 92” x Width 38” x Height 82”.

- Additional space will be required for the water softener’s brine tank, determined by the size of

the tank.

- Additional space will be required for the storage tank if a Tank-Feed system, determined by the

size of the tank.

- The floor must be capable of supporting up to 2500 lbs.

- Space considerations should include adequate operator access.

WATER SUPPLY CONNECTION:

- Requires a 1” female NPT threaded water connections, both hot and cold, with an adjacent

shut-off valve.

FEED WATER SUPPLY REQUIREMENTS:

- The importance of monitoring and controlling the municipal tap water cannot be underestimated.

The pre-treatment feed water must meet the following parameters:

- Pressure: 30 psi (minimum) to 50 psi (maximum); 40 psi (optimum)

- The minimum pressure must be maintained with water flowing at the maximum required

flow-rate. This is dynamic pressure; not static pressure.

- Flow Rate: 4 gallons per minute

- Temperature: 50° to 90° F

DRAIN REQUIREMENT:

- Requires a sanitary drain capable of discharging 15 gpm (gallons per minute) or better.

ELECTRICAL CONNECTION:

- Two electrical outlets, 115 vac, single phase, with 20 amp breakers

Better Water LLC; rev. Jun 2016

Page 5 of 72

MediPac, Tank-Feed Operator Manual

MODELS

There is only one model of the tank-feed MediPac based around the 1232 RO.

Model

Specifications

EQMEDIPAC-2880-TF-10

Tank Feed, 2880 gpd

IMPORTANT INFORMATION FOR SUPPORT

Adhered to the side of each MediPac’s RO Control Box is a label containing important information

relating to the specific unit, and details both the Model and Serial Number. Both of these

pieces of information are very important in obtaining support, determining warranty, and properly

servicing this unit. Please have this information available if you contact Technical Support.

The first four numbers in the serial number denote the year and month the device was

manufactured. In the example above the unit, was produced in 2015, in the month of June.

“15” –Year

“06” - Month

Better Water LLC; rev. Jun 2016

Page 6 of 72

MediPac, Tank-Feed Operator Manual

PRODUCT DESCRIPTION

The MediPac is designed to be a complete water system on a wheeled frame, which includes

Pre-Treatment components, a 1232 RO, and Post-Treatment components. All three of these

elements reside on a frame with the exception of the storage tank and brine tank. It designed to

support six to eight stations.

The Frame is constructed of welded steel with a durable powder-coat paint finish to reduce rust

and corrosion. The frame is mounted on sturdy casters for ease in moving should the need arise.

The MediPac Control Box is located on the left side (post-treatment end) of the rack, and both

controls and provides power to many of the MediPac components. It also contains the

components for a water leak detection system which will automatically close the main water

shutoff valve in the event a water leak is detected.

The Pre-Treatment portion of this unit is comprised of the following components:

- A Blend Valve to maintain the proper water temperature.

- A City Booster Pump to maintain adequate pressure for the system to operate.

- Carbon Filter Tanks (worker and polisher) to remove chlorine and chloramines.

- A Water Softener to reduce water hardness by removing heavy metals such as calcium and

magnesium from the water. Works in conjunction with a Brine Tank containing salt.

- An Ultra-Violet Light to reduce bacteria.

- A Sediment Filter for particulate and sediment filtration.

- There are also a Temperature Gauge, Pressure Gauges and Sample Ports for monitoring the

system’s operation.

The Reverse Osmosis unit is the 1232 RO, which resides on right side of the MediPac frame. It

consists of four membranes, and produces 2 gallons per minute RO water for the system.

The Post-Treatment portion of this unit is comprised of the following components:

- A Ultra-Violet Light to reduce bacteria.

- A 20” .03 Micron Filter for bacteria and pyrogen filtration.

- DI Connection points for use with DI Tanks.

- A 10” Big Blue 5 Micron Filter for Post-DI filtration.

- A Repressurization Pump to circulate water through the distribution loop.

- A Storage tank located near the unit is equipped with level controls to operate the RO.

- There are also a Flow-Meter, Pressure Gauges, and Sample Ports for monitoring the

system’s operation.

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