Bay-Tek DreamWorks Trolls Manuel utilisateur
SERVICE MANUAL
2
FACTORY CONTACT INFORMATION
All games are proudly manufactured at our factory in Pulaski, Wisconsin, USA
JOIN OUR SERVICE FIRST NETWORK!
This free service is intended to keep you up to date on the latest game
information, early notification of parts specials, pertinent technical bulletins,
updates on retro fit parts, software upgrades, and much more.
Log on to : http://www.baytekent.com
Then click on the Register tab.
SALES
Phone: (920) 822-3951
Fax: (920) 822-8936
PARTS
Phone: (920) 822-3951 Ext 1101
Fax: (920) 822-1496
SERVICE
Phone: (920) 822-3951 Ext 1102
Fax: (920) 822-1496
Open Monday - Friday
8 AM - 5PM C.S.T.
BAY TEK ENTERTAINMENT
TOWER OF TICKETS TROLLS
Pulaski Industrial Park
IS AN ELAUT GAME,
1077 East Glenbrook Drive
BUILT WITH PERMISSION BY
Pulaski, WI 54162 USA
BAYTEK ENTERTAINMENT
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TABLE OF CONTENTS
FACTORY CONTACT INFORMATION ……..………………….………. 2
TABLE OF CONTENTS...……………………………………………….. 3
WELCOME TO Trolls ……………………………………...…….………. 4
GAME SPECIFICATIONS ……………………………………….….…… 5
SAFETY PRECAUTIONS …………………………………………..…… 5
GAME SET UP ………………………………………………………. 6 - 7
OPTIONAL POWER DROP SETUP……………….………..…………. 8
CHECK ARM HEIGHT …………….…………………………...………. 9
HOW TO PLAY ……………………..…………………………………… 10
PRIZE TOWER KITS ………………………………..…………..……. 11
TICKET PAYOUT PATTERNS ……………………………….……….. 12
VOLUME & DIPSWITCH SETTINGS ……………...……………… 13
DOOR BOARD DIPSWITCH SETTINGS …………………..………… 13
CARD SWIPE INSTALLATION ……………………………………….. 14
CIRCUIT BOARD LAYOUT …………………………………………… 15
WIRING DIAGRAMS ……………………………………………… 16 - 20
TROUBLESHOOTING GUIDE …………………………………. 21 - 26
FAQ ……………………….………………………...………………….. 27
AVAILABLE BLANKING PLATES …………………………………….. 27
POWER SUPPLY DIAGNOSTICS …………………………………… 28
BILL ACCEPTOR DIAGNOSTICS …………………………………… 28
HOW TO SET COIN COMPARITOR MECHS ………………….…. 29
HOW TO OPEN DOME ………………………………….…………. 30
HOW TO UPDATE SOFTWARE ………………………………….…. 30
HOW TO CHANGE TURNTABLE MOTOR ……………………… 31
HOW TO ACCESS COMPONENTS ………….. ……………...……. 32
GAME DIMENSIONS ……………………………..……………...……. 32
PARTS LIST …………………...…………………………………… 33 - 34
PARTS PICTURES ……………………………………………...… 35 - 36
DECAL DIAGRAM ……………………………………………………… 37
MAINTENANCE LOG ………………………………………………….. 38
TECHNICAL SUPPORT ……………………………………………….. 39
WARRANTY …………………………………………………………….. 40
S
Manual Revision 4/15/2019 - Motherboard Version: 4.2.4 , Door Board Version 2.0.0
4
WELCOME TO TROLLS
GAME INSPECTION
Please inspect the game for any damaged, loose, or missing parts.
If damage is found, please contact your freight carrier first.
Then, contact Bay Tek Entertainments’ Service Department at
(920) 822-3951 Ext. 1102
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SAFETY PRECAUTIONS
GAME SPECIFICATIONS
WEIGHT
GAME WEIGHT 480 lbs. 218 kg
SHIP WEIGHT 540 lbs. 245 kg
GAME DIMENSIONS
WIDTH 54 1/4” 138 cm
DEPTH 54 1/4” 138 cm
HEIGHT 82 1/2” 210 cm
OPERATING TEMPERATURE
FAHRENHEIT 45 - 80 F
CELSIUS 7.2 - 26.7 C
SHIPPING DIMENSIONS
PALLET 50”x 48”x 90” 540 lbs. class 125
POWER REQUIREMENTS
INPUT VOLTAGE
RANGE
100 to 120
VAC
220 to 240
VAC
INPUT FREQUENCY
RANGE 60 Hz
50 Hz
MAX OPERATING CURRENT
4.5 AMPS @ 110 VAC / 3 AMPS @ 220VAC
Note: Control panels can be removed to allow access through a 45” door.
Small dome on top of game can be removed to reduce height to under 80”
6
A5WAFL060
GAME SETUP
Remove the cardboard from the pallet.
The game is screwed down to the pallet in 2 locations.
Remove the bag of keys from the cabinet ledge and open all 4 main doors.
Remove the lag screw from inside the door above the wood support below
game using 9/16” wrench.
Remove game from pallet and roll the game into final position in room.
Lock wheel casters so the game is harder to move.
The game will arrive on a pallets surrounded by cardboard. Please inspect the pallet for
shipping damage and report immediately to the freight company if any damage found.
There will be about 1/2 hours of assembly time needed.
Tools Needed:
9/16” Wrench 7/16” Wrench
2 people # 2 Square head screwdriver bit
Open Dome: Reach inside and above the pink, blue, and
green main doors and unlatch the 3 latches
directly above the lock brackets.
Lift the dome from the pink side; it will hinge
back and rest in an open position.
Remove set of towers and the 4 boxes from glass mirror turntable.
These are the player stations and will be attached to the game.
Open the Pink Station’s cash box and remove the hardware kit.
Attach the 4 player stations to the sides of the cabinet using the
washers and lock nuts from the hardware kit using a 7/16” wrench.
Be sure to match the color of the player stations to the cabinet side
colors.
A5NULO050
7
GAME SETUP
Plug in the 3 cables to connect the player station to the cabinet:
Ground Wire: CE5180 plugs into CE5168
Button: CE5155 plugs into CE5155
Speaker: Black connector of speaker plugs into the black
connector of CE5159
Note: Do not plug into the pink connector!
Evenly distribute the tower set over the glass mirror turntable.
Refer to “Prize Tower Kits” for more information on quantity and
values of tower sets.
Close dome and secure the 3 latches above the pink, blue, and
green main doors.
Pull the power cord from the bottom of the game, and plug into a
standard electrical outlet.
Turn on the power strip, located inside the blue side main door.
Your ready to play!
8
OPTIONAL POWER DROP SETUP
The Trolls game is pre-wired, ready to accept incoming AC voltage from the top
of the game from a location’s drop cord.
However, there is some modification to the game that must be done.
Remove 4 screws from the top
half dome of game using a
Phillips screwdriver.
Remove the black filler plug.
Remove 4 screws from the
LED light board using a #2
square bit drive.
Pull the black power cord
up through the hole.
Reinstall the LED light
board using a #2 square
bit drive. The power cord
will extend out from under
this board.
Place the half dome back onto game,
making sure to pull power cord out the
hole in the top of the half dome.
Open the pink station’s main door and unplug
the existing AC power cord from the line filter.
Plug in the spare secondary AC power cord that
is coming from the top of the cabinet.
9
CHECK ARM HEIGHT
Check the height of the arms above the glass mirror turntable.
If the arms are too low, they will catch the edge of the mirror and snap
backward causing towers to tip over on their side.
A tower on it’s side will not score, and block the win tray for actual player
wins.
The arms must not be touching the glass, and should be 1/4” above the
glass mirror turntable surface.
To Adjust Height:
Use a Phillips screwdriver to turn this screw.
Turn clockwise for arm to go up.
Turn counterclockwise for arm to go down.
You may need to do these for each of the 4 arms.
10
Choose one of the four brightly-colored
player stations.
Simply press the button to activate the
swinging arm.
Time your move just right to push a ticket
prize off the rotating platform.
Score tickets when the prize lands on the
win platform!
HOW TO PLAY
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