Baxi HP40 Manuel utilisateur

Quick start guide

to your air source

heat pump

HP40

Welcome to Baxi

Your installer will have shown you how to use your

air source heat pump (ASHP), so keep this short guide handy

as a reminder.

About Baxi

Baxi is proud to have been manufacturing in the UK since

1866. We are passionate about delivering reliable products

and responsive services for our customers.

Our sustainability pledge

Future generations will judge us by our actions. Our pledge

is to be carbon neutral in all our operations by 2030, and to

lead the phase-out of carbon intensive heating. Our ambition

is that every product we make from 2025 will work with low

carbon energy.

Read more about

our sustainability

targets and values

Operating your air

source heat pump

MENU: Enter the menu structure from the

home page

BACK: Come back to the up level

ON / OFF: Turn on or o operation mode in the

menu structure

UNLOCK: Long press for unlocking / locking

the controller

OK: Go to the next step when programming a

schedule in the menu structure / conﬁrm a selection

/ enter a submenu in the menu structure

Navigate the cursor on the display /

navigate in the menu structure / adjust the settings

For more information on living with your

ASHP, visit baxi.co.uk/living-with-your-ASHP

Your installer will show you how your air source heat pump

controller works and demonstrate its features. A more detailed

user guide comes with your ASHP, which we suggest you keep

in a safe place in case you need to refer to it in the future.

COMFORT CONTROL

ON / OFF

BACK UNLOCK

(LONG PRESS)

Important information

about your warranty

Please read the following pages very carefully as

they contain key information about your warranty.

Your Baxi HP40 Air Source Heat Pump comes with a 2 year

warranty as standard.

There is an extended 5 year parts and labour warranty*

available, for this to be redeemable please make sure the

following steps have been completed.

1. The magnetic ﬁlter that comes with your ASHP must be

installed. If it is not installed or is removed, your warranty

will revert to two years.

2. Your installer has arranged for your ASHP to be

commissioned correctly*.

3. Ensure your installer has completed the Benchmark

checklist. We recommend this is done digitally using the

Benchmark app.

4. Your installer must register your warranty within 30 days

of commissioning. Your warranty will start on the date

your ASHP was commissioned.

5. Your ASHP and its ﬁlter must be serviced annually within

60 days of the anniversary of the commissioning date.

This must be done in accordance with the procedure set

out in the installation and maintenance manual.

It is your responsibility as the appliance owner to

ensure that the requirements of the warranty terms

and conditions are met.

* Terms and condition apply. In the event of

non-compliance, your warranty will revert to a standard

2 years. For full terms and conditions, please visit:

baxi.co.uk/ASHPWarranty

All about Benchmark

When the installer has ﬁnished installing your product,they

must complete the Benchmark commissioning checklist.

We recommend they use the digital Benchmark app as this

provides a record which cannot be lost. You can also use the

app to see the history of your installation and servicing.

If this isn’t possible, they must ﬁll out the Benchmark

checklist at the back of the ASHP Installation and Service

Manual. Benchmark provides you with evidence that:

The installer is competent, qualiﬁed and committed

to providing high-quality service

The installer works to the Benchmark Code of

Practice

The product has been installed correctly

The installer has given you a demonstration

of the product and how it works and the handover

is complete

Whether your installer uses the Benchmark app or

ﬁlls in the paper copy, we may ask to see it if you

need to call us out under warranty.

To ﬁnd out more about Benchmark

visit benchmark.org.uk

Helpful advice

If you experience an issue with your ASHP

Please contact your installer in the ﬁrst

instance – your installer’s contact details are on

the rear of this guide

Your installer will establish if we need to

support with one of our team of dedicated

experts and book this with us on your behalf

For full T&Cs on what the warranty covers please

visit baxi.co.uk/ASHPWarranty

Getting your air source

heat pump serviced

Four good reasons to arrange a service

1 Warranty

Failure to have your

ASHP serviced

every year will

invalidate your

warranty

2 Safety

Your installer will

check it is working

safely, for your

peace of mind

3 Eciency

An annual service

helps your ASHP

to work more

eciently and keep

your heating bills

down

4 Reliability

Reduces the risk

of breakdowns and

increases reliability

Your handy checklist

We want to make it as easy as possible for you to get your

ﬁve-year warranty. Tick o the jobs as they are completed.

We’ve even added space for any notes or reminders.

Commissioning date:

Remember to book your annual service each year.

Add commissioning date here

Notes:

Essential checks: Tick when

complete

Magnetic

ﬁlter ﬁtted

Heat pump

commissioned

Benchmark

checklist completed

Warranty

registered

Add installation notes here

Even if you are having a complete new central heating

system, your installer must clean and treat your system with

chemicals and ﬁt a magnetic ﬁlter. At each annual service they

will check the water in the system, to make sure there is no

build-up of sludge and debris.

Protect your central heating system

Power ﬂushing – a power ﬂush is a cleaning process

that removes sludge, rust and debris from the pipes

and radiators in your heating system.

Inhibitor – once the heating system has been

cleaned, it should be treated with an inhibitor to

protect it and prevent further corrosion.

Magnetic ﬁlter – will collect magnetic debris in the

system water.

Limescale prevention – in hard water areas, a scale

prevention device on the mains water will ensure

limescale does not build up in your heating system.

What is sludge?

Corrosion occurs naturally when metal and water meet. If left

untreated in your heating system, corrosion can form into

black iron-oxide sludge (Magnetite) and other debris. This can

build up in your heating system causing:

• Damage to your ASHP

• Damage to radiators that could cause leaks

• Damage to radiator valves

• Blocked pipework in the central heating system.

Why you need a magnetic ﬁlter

A magnetic ﬁlter will attract the magnetic debris in the

system water, helping to protect it

from sludge.

Note: Your warranty does not

cover damage to your ASHP

caused by sludge.

Getting the most from

your heating system

Contact

This brochure is printed on paper sourced from well managed forests and

other controlled sources. This brochure is printed using vegetable based inks.

Please recycle this brochure when you have ﬁnished with it.

Baxi policy is one of continual improvement and development. The right to change

speciﬁcation and appearance without prior notice is reserved. The reproduction

of colours is as accurate as photographic and printing processes allow.

The consumer’s statutory rights are not aected. E&OE

baxi.co.uk

Baxi, Brooks House, Coventry Road,

Warwick CV34 4LL

inf[email protected]o.uk

Installer: add your contact details here

7846582 – BAXI ASHP HOMEOWNER WARRANTY INFORMATION

For general enquiries contact

Customer support – ASHP: 03447 360092

Opening hours Monday – Friday, 8am – 5pm

Please note calls may be monitored or recorded

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