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WARRANTY
ONE (1) YEAR LIMITED WARRANTY
Barracuda Pumps (The “Company”) warrants that the products specified in this warranty are free from
defects in material or workmanship for one year from the date of purchase. During the time period and
subject to the terms and conditions, the Company will repair or replace to the original purchaser or
consumer any portion of this product which proves to be defective due to materials or workmanship. At all
times the Company shall have and possess the sole right and option to determine whether to repair or
replace defective equipment, parts, or components. The Company has the option to inspect any product
returned under warranty to confirm that the warranty applies before repair or replacement under warranty
is approved. This warranty sets forth the Company’s sole obligation and purchaser’s exclusive remedy for
defective product.
For all warranty claims, CALL OUR CUSTOMER SERVICE DEPARTMENT BEFORE RETURNING!
Call us at 1-844-251-7445, Monday –Friday, 8:00 a.m. –4:30 p.m., EST to discuss any claims and/or to
obtain a Return Merchandise Authorization. DO NOT RETURN PRODUCT TO STORE WHERE
PURCHASED. If deemed necessary, the Company will provide instructions for returning, prepaid at the
purchaser’s cost, to the Company’s warranty department along with your original purchase receipt.
WARRANTY PERIOD - PRODUCTS:
If, within the duration of product use by the original purchaser, this product proves to be defective due to
materials or workmanship, the product shall be repaired or replaced at the Company’s option, subject to
the terms and conditions set forth in this warranty statement. Proof of purchase is required for warranty
consideration. In the absence of suitable proof of the purchase date, the effective period of this warranty
is 12 months from the product’s date of manufacture.
LABOR, ETC. COSTS:
The Company shall IN NO EVENT be responsible or liable for the cost of field labor or other charges
incurred by any customer in removing and/or affixing any product, part, or component thereof.
PRODUCT IMPROVEMENTS:
The Company reserves the right to change or improve its products or any portions thereof without being
obligated to provide such a change or improvement for units sold and/or shipped prior to such change or
improvement.
GENERAL TERMS AND CONDITIONS:
This warranty shall not apply to damage due to acts of God, normal wear and tear, normal maintenance
services and the parts used in connection with such service, lightning or conditions beyond the control of
the Company, nor shall it apply to products which, in the sole judgment of the Company, have been
subject to negligence, abuse, accident, misapplication, tampering, alteration; nor due to improper
installation, operation, maintenance or storage; nor to excess of recommended maximums as set forth in
the instructions. Warranty will be VOID if any of the following conditions are found:
1. Product is used for purposes other than those for which it was designed and manufactured
2. Product not installed in accordance with applicable codes, ordinances, and good trade practices
3. Product connected to voltage other than indicated on nameplate
4. Pump exposed to but not limited to the following: sand, gravel, cement, grease, plaster, mud, tar, oil,
gasoline, solvents or other abrasive or corrosive substances
5. Pump has been used for pumping liquids above 120°F
6. Pump allowed to operate dry (liquid supply cut off)
7. Sealed motor housing has been opened or product dismantled by customer
