Avid Technology Dock Manuel

EUCON Networking Guidelines

Networking Setups for EUCON and Pro Tools Configurations

Network Basics and

Best Practices

S4/S6 Master Module

Network Ports

Avid Control

for iOS and Android

Single S4/S6 Systems

EuControl Configurations S4/S6 Configurations

+ Pro Tools | Carbon

+ Dock, S1, S3,

Artist Series

+ Pro Tools | MTRX or

MTRX Studio

+ Multiple

Workstations

+ Pro Tools | MTRX or

MTRX Studio

+ Pro Tools Satellites

Dual Operator

Systems

+ Multiple

Master Post Modules

+ Router for WAN,

Internet, KVM

Using Both S4/S6

Network Ports

Recommended

Routers

Note about

Default Routes

Introduction

Overview and

Terminology

Additional Information

WiFi for Avid Control

Troubleshooting

All Systems

Avid Support

Guide Part Number: 9329-66288-00 06/21

Introduction

This guide assumes you have a basic understanding of networking on both Mac and Windows. You need to understand the difference between static, self-and

dynamic (DHCP)-assigned IP addresses how to change these. If not, please seek help with the configurations and settings recommended in this guide.

Before proceeding, familiarize yourself with the following terminology and concepts.

S4/S6

Throughout this guide, S4/S6 refers to both Avid S4 and S6. Most diagrams of S6 also apply to S4, but be sure to note the following differences:

•S6 can connect to and control up to 8 EUCON-enabled workstations, while S4 can connect to up to 2.

•S4 and S6 support Dual Operator configurations.

•S4S6MasterModuleInstall must be downloaded and installed on the Master Module.

•WSControl software is installed on each workstation that you want to connect to S4/S6. Download the EUCON_WorkstationUnifiedInstaller, and within it choose the S4/S6 installation

option.

•One iOS or Android tablet running the Avid Control app can also be used with S4/S6. Install the app onto your tablet using the AppStore or GooglePlay. You must also install the same

version of EuControl software on the workstation in addition to WSControl.

EuControl

EuControl surfaces include the Avid Dock, S1, S3, Avid Control app for iOS and Android, and Artist Series (such as Artist Mix and Artist Control).

•EuControl software is installed on each workstation that you want to connect to the Dock, S1, S3, Control app, or Artist Series. Download the EUCON_WorkstationUnifiedInstaller, and

within it choose the S1/S3/Dock/Contro/Artist Series installation option.

•A second External Workstation can be connected to EuControl using the EUCON_WorkstationUnifiedInstaller to install the External Workstation option on the second workstation.

Introduction

Network Basics and Best Practices

Avid S4/S6 and EuControl devices are audio mixing control surfaces that require a fast and reliable connection to the controlled DAWs (Digital Audio Workstations). Ethernet was chosen

because of its performance, flexibility and easily available hardware. Although S4/S6 and EuControl use common protocols for networking, there are certain requirements above and beyond

those of a typical home or small office network.

•Running applications that use high bandwidth (such as AVB and IP Audio over Ethernet, Avid Nexis, and similar), open a large number of ports, or use QoS (Quality of Service) can affect

performance.

•Any temporary break in the Ethernet connection can cause the whole system to become unreliable and require a full reboot.

The best way to achieve optimal performance is to segregate network traffic among unique network connections, or NICs (see next).

NICs (Network Interface Controllers)

Computers with two Ethernet ports provide two NICs. Additional NICs can be added using USB-to-Ethernet adapters, network cards, and similar. Each NIC supports a separate independent

network/subnet.

When using EUCON control surfaces (including S4/S6, Dock, S1, S3, or Artist Series) in combination with Pro Tools | Carbon,

Pro Tools | MTRX or MTRX Studio units in Pro Tools systems, use one dedicated NIC for EUCON peripherals and connect all other network devices to one or more separate NICs. For example,

use dedicated NICs for MTRX Studio/DADman, Dante audio, local network, internet, and so on. Using separate NICs is especially important when streaming IP audio over Dante.

If your computer does not have enough hardware Ethernet ports, use Ethernet-to-Thunderbolt/USB (or similar) adapters. Note that for devices such as Pro Tools | Carbon, an AVB-compatible

adapter (or adapters) are required. For a list of qualified adapters and other requirements, see Pro Tools | Carbon Support and Compatibility.

Important!

Multiple networks need to be on different Subnets. For example, two separate ports on the Mac cannot have the same 192.168.1.x 255.255.255.0 addressing. The other port should be in the

192.168.2.x 255.255.255.0 range, or similarly unique.

EuControl Configurations

There are many different combinations of EuControl units that can be used simultaneously (see the Using EuControl Surfaces.pdf for more information on supported configurations).

Avid Control for iOS and Android

When the Avid Control app for iOS and Android is the only EuControl device being used, it can be connected to EuControl software running on your workstation using an ad-hoc Wi-Fi connection, or using a supported

hard-wired connection. If using a router, a hard-wired connection is required between it and your computer (wireless not supported). For suggestions, see Recommended Routers.

For more information about installing and connecting the Control app, as well as recommended cabling kits and solutions, see the Avid Control Guide.pdf. Also, be sure to check this article on our Knowledge Base for

troubleshooting, optimization, and configuration tips:

https://avid.secure.force.com/pkb/articles/faq/Avid-Control-Support

Avid Control using Wi-Fi Avid Control using Wi-Fi with a Router

EuControl Configurations

Dock, S1(s), S3, Avid Control, and Artist Series

Hardware EuControl surfaces require Ethernet connections to the computer.

Dock and Avid Control Dock, S1 or S3, and Multiple Avid Control Tablets

With a Dock and one Avid Control tablet, connect the Dock directly to the computer or to a router. With a Dock, one or more S1s (or a single S3) and two or more

tablets, connect the Dock and S1(s) to a router.

EuControl Configurations

Integrating a Pro Tools | Carbon

For best performance when integrating a Pro Tools |Carbon, Pro Tools | MTRX, or MTRX Studio, connect them directly to your computer using their own dedicated NIC.

Tip: Do not daisy-chain Ethernet connections between devices (though technically possible, daisy-chaining out of the second Network port

on Pro Tools | Carbon into a EuControl control surface is not supported at this time).

Dock, S1, Avid Control, and Pro Tools | Carbon

For more information about Pro Tools | Carbon, see the Pro Tools | Carbon.pdf (available for download from your Avid account).

For a list of qualified adapters and other requirements, see Pro Tools | Carbon Support and Compatibility.

EuControl Configurations

Integrating a Pro Tools | MTRX or MTRX Studio

For best performance when integrating a Pro Tools |Carbon, Pro Tools | MTRX, or MTRX Studio, connect them directly to your computer using their own dedicated NIC.

Dock, S1, Avid Control, and MTRX StudioDock, S1, Avid Control, and Pro Tools | MTRX

For Pro Tools | MTRX and MTRX Studio, see the MTRX FAQ article on our Knowledge Base, and download their user guides from your Avid account.

S4/S6 Master Module Network Ports

The Master Module provides two rear panel Network ports. Use the following guidelines to determine which of these port(s) you should use. Port recommendations vary depending on

the age/series of Master Module present in your system, and on the type of other network connections required for your workflow.

Original Master Module rear panel ports

Universal Master Module

These Master Modules, manufactured from April 2019 to the present and utilizing a newer

generation motherboard, are now included with all new S6 and S4 systems. Universal Master

Modules do not have any lettering “M40” or “M10” on the top panel next to the Soft Keys.

Universal Master Module rear panel ports

Original Master Module top panel lettering

Master Modules

There are two series of Master Modules that have been manufactured, referred to as “Original” and “Universal” Master Modules.

Original S6 Master Module

These Master Modules were manufactured prior to April 2019 and

included the original series of motherboard. Original Master Modules

also have “M40” or “M10” printed on the top panel, near the Soft Keys.

S4/S6 Master Module Network Ports

Recommended Master Module Network Ports

The recommended and easiest network setup is to use the Master Module’s internal DHCP server to connect the Master Module to the rest of the S4/S6system so the Master Module’s internal DHCP server

provides IP addresses to the other modules and workstations.

The network ports on Master Modules are pre-configured as follows, depending on the series of Master Module in use (note that you can easily reconfigure the Master Module network ports if desired):

•For single systems that include aUniversal Master Module, connect Port 2on the Master Module to the S4/S6internal switch.(For an example, see Single S4/S6with Universal Master Module).

•For single S6 systems that include an original Master Module, connect Port 1on the Master Module to the S6 internal switch, then use the S6 Network Settings to configure Port 1for the internal DHCP server.

(For an example, see Single S6 System with Original Master Module.)

•For Dual-Operator S6 (only) systems, Master Module port usage varies depending on the type of Master Module, the presence of Master Post Modules (if any), and the presence or absence of an external

router.(For examples, see Dual Operator Configurations.)

•For flexibility, especially with larger configurations, you can configure each port in the S4/S6Network Settings.

Connecting Other Networks and Devices

If you require your workstations to also be connected to aWAN/Internet, use the second network port on the workstations for that connection.For any high-bandwidth and/or critical network traffic such as IP

audio/Dante, establish and utilize additional NICs.

For larger, more complex systems you can use one of the recommended 3rd party routers (follow this link for alist of Recommended Routers)connecting it to the S4/S6switch and the S4/S6switch to the default

DHCP port on the Master Module (preconfigured as port 2on Universal Master Modules, or port 1on original Master Modules).

Important:Before integrating arouter be sure to read the Note about Default Routes.Most Routers do not allow you to disable the Default Route, so if running two networks (such as one for S4/S6EUCON and

one for WAN/Internet) you may have to configure the router to reserve some static IP addresses and set the Network Adapters in the Master Module and workstations with these, as described in

Connecting aDual Operator Console and the Master Modules to a WAN for IHSE KVM.

S4/S6 Configurations

Setting up the S4/S6 in the supported networking configurations is required for maximum reliability and performance. Avid tests the following systems and configurations.

Single Systems

Single S4/S6 with Universal Master Module Single S6 System with Original Master Module

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