Avem quirks Medisafe PLUS 80 Manuel utilisateur

User Guide

Medisafe Plus 80

Medisafe Plus 311

Medisafe Plus 371

Acknowledgement

Thank you for purchasing this Medisafe Plus refrigerator. This refrigerator is purpose-built for the storage of

medical vaccines. We recommend that you read this user guide before operating your unit and retain it for future

reference.

Medisafe Plus Warranty

Your new Medisafe Plus vaccine refrigerator is covered by a 24-month warranty on parts and labour. Avem Quirks

Australia will repair or replace, at our discretion, any component found to be faulty in workmanship or operation for a

period of 24 months from the time of installation.

Avem Quirks Australia would like to stress the importance of reading all provided documentation and instructions

PRIOR to the storage of any vaccine or product stock.

Full instructions on the safe and appropriate operation of your unit, along with telephone support, are available in

order to ensure that your new Medisafe Plus refrigerator operates as it should.

Please be aware that failure to follow instructions and the correct operation of the unit , especially in relation to set

up and start-up of units may result in loss or damage to valuable products.

Avem Quirks Australia cannot be held responsible for the loss of or damage to stock.

Please refer to the Australian Department of Health’s National Vaccine Storage Guidelines: Strive for 5 for further

information about vaccine storage management or contact your local State or Territory health authority.

Contact Information

Should you require assistance, guidance, or technical support, please contact us on 1800 658 120.

Avem Quirks Australia Pty Ltd.

9 Business Park Drive, Lynbrook VIC 3975

Email : medisafe.alert@avemquirks.com.au

Contents

Acknowledgement, Contact and Warranty Information 2

Getting Started 4

Installation 4

Basic Operation 5

Stocking your Medisafe Plus Refrigerator 5

Silencing the Alarm 6

Light Activation 6

Temperature Control System 7

Min-Max Temperature Display 8

Medisafe Plus Control and Monitoring System

AQ Box Cloud Device 8

Logging in 8

Dashboard Overview 8

User Settings 9

Running and Printing Reports 9

Troubleshooting 10

Getting Started

If the vaccine cabinet was shipped to you, please wait at least three hours prior to turning it on.

This will allow enough time for the oil in the compressor to settle after shipping.

Medisafe Plus refrigerators are powered by electric current, which can cause serious injury.

Any installation, cleaning, or troubleshooting must be conducted with the electrical power source

disconnected from the unit.

The following precautions should be taken while the unit is in operation:

• Ensure the appropriate power is supplied to the unit. Medisafe Plus units are designed to operate

at 220- 240V, 50Hz.

• Do not plug several appliances into the same multiple receptacles.

• Electrical components should not come in contact with water.

• Ensure the power cord is not damaged. If the cord becomes damaged, it must be replaced by the manufacturer,

a certied service agent or qualied service professional.

It is strongly recommended that any servicing of the unit be performed by Avem Quirks.

Installation

• Place the Medisafe Plus refrigerator in a location with a at level surface, with reasonable clearance from any

walls and without exposure to direct sunlight.

• Allow clearance to the right, left, back and top. This will reduce power consumption and allow the internal cooling

system to function correctly. The unit is not to be placed in conned areas where air ow and heat dissipation are

restricted.

• Ensure that the appropriate power is supplied to the unit. Medisafe Plus refrigerators are designed to operate at

220-240V, 50Hz. National and local codes provide specic electrical and mechanical installation requirements

and recommendations covering equipment and equipment wiring.

• Plug in and turn on the power to the Medisafe Plus refrigerator. Ensure the power point is secure, that the

refrigerator cannot be accidentally unplugged or switched off.

• Plug in and turn on the power to the AQ Box Cloud Temperature Monitoring system. This is to be plugged into the

same power point as the Medisafe Plus refrigerator. Ensure the plug is secure and cannot be accidentally

unplugged.

When the power is rst turned on, the Min-Max temperature display will ash a “PF” alert as shown below.

This informs the operator there was a loss of power and can be acknowledged by pressing the red “SET”

button on the Min-Max display.

Press ‘SET’ button once,

this will mute the alarm

Stocking the Medisafe Plus Refrigerator

The Medisafe Plus vaccine refrigerator is designed to maintain a uniform temperature inside the cabinet. To do so,

sufcient air ow is required to prevent “cold spots” from forming. It is therefore important that an appropriate

level of care is taken in stocking the refrigerator.

• Cool the vaccine refrigerator before stocking with vaccine. We recommend allowing the refrigerator to run for

at least six (6) hours prior to loading with vaccines.

*There will be a small amount of condensation produced inside the refrigerator. This will dissipate over time.

• Distribute stock evenly throughout the refrigerator.

• Ensure vaccines with the shortest expiry are stored at the front of the refrigerator.

• DO NOT place stock directly against the supply air panel at the rear of the refrigerator. This could cause

the stock to freeze.

• DO NOT place large cartons inside the refrigerator (i.e., at the bottom of the cabinet). Remove smaller boxes

from the carton and evenly place them on the shelves.

• Some vaccines are sensitive to ultraviolet (UV) light. Please check the specic vaccine storage guidelines

before removing vaccines from their boxes.

• If trays are used, ensure they are made of plastic, with holes to allow for sufcient air ow, and that they are-

spaced evenly on the shelves.

• DO NOT overstock the refrigerator.

• If very few vaccines are stocked, thermal mass (such as pre-cooled water bottles) should be added to the

refrigerator in areas of open space.

Basic Operation-First use

• As advised on previous page, the power failure alert “PF” should be acknowledged by pressing the red “SET”

button once on the Min-Max temperature display.

• It is recommended the Min/Max Thermometer is reset on rst start up.

Press and hold the red ‘SET’

button for 8 seconds to ensure

the Min-Max values have been

reset.

  TheMin-MaxdisplaywillrstshowrT--NNN--rE—°C(rTisthenumberofhourssincethelastreset),

  beforedisplayingtherE(reset)conrmation.

The Medisafe Plus refrigerator is pre-set for operation between +2° and +8°.

The AQ Box Cloud Monitoring device will begin to log data as soon as it is powered.

Silencing the Alarm

The cooling system of the Medisafe Plus refrigerator is controlled by an electronic controller, incorporating an

audible and visual alarm to alert you should the cabinet temperature fall or rise outside the specied range

(+2°C to +8°C). This is likely to occur during the rst cooling cycle and may occur if the door is left open for any

extended period of time.

To silence the alarm:

Press the SET button ONCE on the display screen.

When you rst turn the cabinet on, if it does not reach a temperature below 8°C within 10 minutes, the alarm

will sound. This is a normal function. All that is required is that you press the ‘SET’ button to silence the

alarm and restart the cooling process.

Light Activation

Medisafe Plus 80 model:

The light can be controlled on the internal fan plate.

Medisafe Plus 311 and 371 models:

The light can be controlled from the toggle switch, located on the underside of the cover strip, above the door.

Press SET to mute the alarm

Temperature Control System

• This highly accurate electronic control, located in the top right of the control panel, incorporates a

temperature probe and thermostat.

• A temperature probe measures the air temperature in the cabinet.

• The electronic controller is programmed to the required temperature parameters (+2°C to +8°C).

• The controller cycles the refrigeration system to maintain the air temperature inside the cabinet,

within the required parameters.

Should the temperature of the cabinet fall or rise outside the set parameters, the controller will trigger both an audible

and visual alarm. The digital display will ash ‘LO’ for below set parameter or ‘HI’ for above set parameter.

A suitable delay (5 minutes) is programmed into the system to prevent unnecessary false alarms (such as the door

being open for extended periods of time).

Press the SET button ONCE to silence the audible alarm.

The electronic controller is pre-programmed during the manufacturing process.

The only button you are required to press is the PRG/MUTE button. If the cabinet alarm sounds, you can press

this to silence it. Any reprogramming of the controller must be done by a qualied Avem Quirks service technician.

If an alarm has sounded, please allow 10-15 minutes for recovery.

Should you experience any issues with the Medisafe Plus refrigerator maintaining temperature within the set

parameters, please contact our national Service Support line on 1800 658 120.

Min-Max Temperature Display

• The top left display is the minimum and maximum temperature recorder. This displays the current air

temperature inside the cabinet, and also provides the minimum and maximum air temperatures

reached inside the refrigerator since the last reset.

• To display the minimum air temperature the cabinet reached since the last reset, press the MIN button

on the Min/Max display, identied with a ‘down’ arrow. The temperature will ash for several seconds

before returning to the current air temperature inside the cabinet.

• Similarly, to display the maximum air temperature the cabinet reached since the last reset, press the

MAX button on the Min-Max display, identied with an ‘up’ arrow. The temperature will ash for several

seconds before returning to the current air temperature inside the cabinet.

• To reset the Min-Max display, press and hold the red ‘SET’ button for approximately 8 seconds.

The display will show the number of hours that have been logged since the last reset, then “rE” will

be shown on the display to conrm all values have been reset.

• Please Note: As your unit is tted with an AQ Box cloud monitoring device, the maximum temperature will

rise if the door is left open for an extended period of time, resulting in a ‘Temperature Fault’ notication

being sent from the AQ Box.

It is essential that the reset is performed on the Min/Max thermometer before leaving the premises to

ensure a true reading is viewed the following morning.

(Some regulations governing vaccine storage may require a reset of the display more frequently than once a day.

Please check with your State or Territory health authority for further information).

The current temperature before pressing the re-set button should be between the required temperatures

of +2°C to +8°C.

From here you will go to the front page

On the left of the page are ‘TABS’ to manoeuvre or by using the dropdown “Updated Now” area of each box to

select the device.

1. DASHBOARD - gives an overview of the monitored devices

2. DEVICES - if you have multiple devices this is where you can choose which device to view

3. USER SETTINGS - add or delete notication responses and who receives them and how often.

Also allows the user to manage passwords.

4. REPORTS - view and download the monitored device temperature history and fault reports

5. LOGOUT - this is to logout as a user.

Logging into The AQ Box

• Open Google Chrome, Microsoft Edge, Internet

Explorer, Fire Fox or Safari

• In seacrh area at the top of the page type -

http://aqbox.avemquirks.com.au/login

• Type in your email address and the password you

requested on your subscription form and press ‘login’.

AQ Box Cloud Temperature Monitoring Device

All new Medisafe Plus vaccine refrigerators are pre-installed with the AQ Box Cloud Temperature monitor.

Please complete the supplied Medisafe Plus ‘Cloud Monitoring Product Registration’ form and return it to

medisafeplus@avemquirks.com.au to gain access to your portal and all reporting.

• The AQ Box is connected to the Mobile Data Network through a SIM card.

• It sends Temperature, Communication and Power Fault notications via SMS and email to your

nominated numbers and email addresses.

• In the event of a network fault, data will be cached for up to 30 days. All data will be released to the

cloud when the network is re-established.

• The AQ Box portal will store information for up to 90 days.

User Settings

Under the ‘USER SETTINGS’ tab is where you can manage passwords and notications.

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