Avaya Partner 18 Mode d’emploi

AT&T

560-201-103

Issue 1

November 1993

PassageWay™ Solution

For PARTNER® Communications System

User’s Guide

Printed in the USA

560-201-103

Issue 1

November 1993

NOTICE:

While reasonable effort was made to ensure that the information in this document

was complete and accurate at the time of printing, AT&T cannot assume

responsibility for any errors. Changes and/or corrections to the information

contained in this document may be incorporated into future issues. Check the

Readme file enclosed with the software to ensure you are aware of any last

minute modifications to this documentation.

FEDERAL COMMUNICATIONS COMMISSION (FCC) STATEMENT

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to

try to correct the interference by one or more of the following measures:

—

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment into an outlet on a circuit different from that to which the

equipment is connected.

Consult the dealer or an experienced radio/TV technician for help.

TRADEMARK NOTICE

PARTNER, MLS-34D, MLS-18D, MLS-12D, MLS-12, and MLS-6 are registered

trademarks of AT&T.

PassageWay is a trademark of AT&T.

Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.

Windows is a trademark of Microsoft Corporation.

Hayes is a registered trademark of Hayes Microcomputer Products, Inc.

IBM and PS/2 are registered trademarks of International Business Machines

Corporation.

HP and LaserJet are registered trademarks of Hewlett-Packard Company.

SECURITY

As a customer of new telecommunications equipment, you should be aware of the

significant and growing problem of theft of long distance services by third parties,

known commonly as "toll fraud." It is particularly important that you understand

and take appropriate steps to deal with this crime because under applicable tariffs,

you will be responsible for payment of associated toll charges. AT&T can not be

responsible for such charges and will not make any allowance or give any credit

resulting from toll fraud.

Toll fraud can occur despite the preventive efforts of network providers and

equipment manufacturers. Toll fraud is a potential risk for every customer with

telecommunications equipment having one or more of the following features: (1)

remote access, (2) automated attendant, (3) voice mail, (4) remote administration

and maintenance, and (5) call forwarding (remote). This is not a product or design

defect but a risk associated with equipment having one or more of the features

described above. If your new telecommunications equipment possesses any of

these features, please consult the relevant portion of your documentation for

further details and specific procedures to reduce the risk of toll fraud or contact

your AT&T dealer for further details.

ORDERING INFORMATION

To order copies of this manual:

Contact: Your AT&T Account Team or your AT&T Authorized Dealer.

Call:

AT&T at 1-800-432-6600

Write: AT&T Customer Information Center

P.O. Box 19901

Indianapolis, IN 46219

Order: Document No. 560-201-103

Contents

Introduction

1-1

■

What is PassageWay Solution?

1-1

■User Responsibilities

1-3

■

Conventions Used in this Guide 1-3

■Getting Help

1-4

Installing and Setting Up PassageWay Solution

■

Overview

■PassageWay Components

■PassageWay Requirements

■lnstalling the PassageWay Adapter

2-1

2-2

2-5

■Installing the PassageWay Software

■

Setting Up AT&TBuzz

Setting the Run Mode Option

No Matching Mode

Match to AT&TCall File Mode

Export via Paste Link DDE Mode

Setting User Options

2-7

2-11

2-25

2-28

2-30

2-32

2-36

Contents

Using AT&TBuzz

■Overview

■

What is AT&TBuzz?

Using Caller ID Information

Running AT&TBuzz

Helpful Hints

Tasks

Accessing the Log Viewer

Answering a Call

Changing the AT&TCall File Associated

with AT&TBuzz

Creating a New Card in the Associated

AT&TCall File

Exiting AT&TBuzz

Resetting the Size of the AT&TBuzz Window

Selecting a Call Record

Setting AT&TBuzz for Auto-Hold

Setting AT&TBuzz for Auto-Drop

Setting AT&TBuzz to Show the

Associated AT&TCall Card Automatically

Setting the AT&TBuzz Window to

Appear Automatically

Setting the Area Code

3-1

3-2

3-7

3-10

3-11

3-13

3-14

3-15

3-16

3-17

Contents

Setting the AT&TBuzz Window to Always

be on Top of Other Windows

3-18

Setting Automatic Inspect Mode

3-18

Setting the Run Mode for AT&TBuzz

3-19

Setting AT&TBuzz to Log Incoming Calls

3-20

Showing the Card of an Incoming Call

on Demand

3-21

Using the Timer

3-21

■

AT&TBuzz Menu Bar Options

3-23

4Using AT&TCall

■Overview

■

What Is AT&TCall?

■Getting Started

■Helpful Hints

■

Running AT&TCall

■Tasks

File Tasks

Accessing the Log Viewer

Changing How Cards are Sorted in an AT&TCall File

Creating a File Template

Creating a New AT&TCall File

Dialing a Phone Number with the Dialpad

4-1

4-2

4-10

4-37

4-38

4-39

4-40

4-41

iii

Contents

Exiting AT&TCall

4-43

Exporting AT&TCall Information

4-44

Importing Files into AT&TCall

4-45

Opening an Existing AT&TCall File

4-48

Printing a Card List

4-49

Printing an AT&TCall File or Card

4-50

Protecting an AT&TCall File with a Password

4-53

Removing the Password from an AT&TCall File

4-54

Saving an AT&TCall File

4-55

Setting the Account Code Options

4-55

Setting the AT&TCall Window To Always

Be on Top of Other Windows

4-56

Setting the Dial Options

4-57

Specifying an AT&TCall File To Be Loaded Automatically 4-58

Card Tasks

4-60

Accessing the Notes Field

4-60

Changing the Field Labels in the Cards

4-60

Creating a New Card

4-61

Deleting a Card

4-61

Dialing a Phone Number from a Card

4-62

Editng an Existing Card

4-63

Entering Telephone Numbers in a Card

4-64

Hiding the Card Display

4-65

Contents

Selecting a Card

Showing the Card Display

Using the Timer

Quick Dial Tasks

Accessing Information for a Quick Dial

Assigning a Phone Number to a Quick Dial

Changing the Number of Quick Dials Displayed

Changing the Setup of the Quick Dial Labels

Dialing a Phone Number from a Quick Dial

Erasing a Quick Dial

Re-Assigning an Existing Quick Dial

■ AT&TCall Menu Bar Options

4-65

4-66

4-67

4-69

4-70

4-71

4-73

5Using AT&TSet

■ Overview

■ What Is AT&TSet?

System Administration Capabilities

■ Helpful Hints

■ Running AT&TSet

■ Extension Programming Tasks

Changing Button Labels

Converting a File to a Different Button

Configuration

5-1

5-2

5-7

5-8

5-9

5-12

5-13

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