Avara Lite Manuel utilisateur

Side 1

User manual for

Avara alarm system

for motorhomes,

campervans and

caravans

- complete version

Avara Lite

Avara Basic

Avara Basic Plus

Avara Moist

Avara Premium

Page 2Avara user manual ver. 6-22

The Avara alarm system is very easy to use. However, read this manual so that

you understand what the alarm system really does. It is important for your

safety.

Avara Lite is a basic alarm package oering optical smoke-, CO-gas- and

propane gas detection and burglary, as well as remote control.

Avara Basic is a comprehensive night- and burglar alarm with all the most

important functions:

• Main unit with integrated CO gas detector, optical smoke detector and

an internal motion detector

• Propane Gas Detector

• Exterior siren

• Exterior motion detectors with automatic LED-lights

• Intruder detectors for doors and hatches

• Key fob for turning on /o burglar alarms

Avara Basic Plus is like the Avara Basic with the addition of remote control:

• Modem (2G, 4G, 5G and GPS/GNSS)

• Mobile and email notiﬁcations, remote operation and indoor climate

reporting

• Tracking and positioning in maps (GPS)

Avara Moist

• Complete moisture monitoring with automatic notiﬁcation to mobile and

• Moisture test reports sent by email

• Collects history that provides

documentation of the

moisture condition over

time for your motorhome or

caravan

Avara Premium

The complete package consisting of

all the above three packages.

See www.avara.no for full details on

all services

Page 3Avara user manual ver. 6-22

Table of contents

Part 1: Get started with Avara alarms 4

Avara Lite 4

Avara Basic, Basic Plus and Premium 6

Avara Moist 10

Part 2: Technical information 12

Main unit 13

Propane gas detector 14

Intrusion detector (Burglar detector) 15

External detector 15

Siren 17

Universal gas detector 18

Moisture sensors 19

Key tags/fobs 20

Backup battery box 20

Service and maintenance 20

Contents of the Avara alarm packages 21

Part 3: Test procedure 22

Test if a device is paired with the main unit 22

Test of the Propane Gas Detector 22

Test of the smoke detector in the main unit 22

Test of the CO detector 22

Test of the external detectors while in the Night Alarm mode 22

Test of the intrusion detectors in the Night Alarm mode 22

Test of the external siren/burglar alarm test 23

Part 4: Pairing procedure 23

Pairing detectors 23

Pairing key tags/fobs 23

Pairing of the main unit to the modem 24

Pairing of moisture sensors to the modem 24

Unpairing detectors 24

Unpairing the main unit from the modem 25

Unpairing of moisture sensors 25

Available products (with version number) 26

Changes to this manual 26

Page 4Avara user manual ver. 6-22

Part 1: Get started with Avara alarms

If you are reading this Manual in print, there may have come updates that can be found on our

home page www.avara.no, in the Support section. The dierent Avara services will constantly

undergo development and this manual will be updated accordingly.

Avara Lite

Registration

Your Avara Lite comes standard with a modem that allows access to more functions via your

mobile phone. The system must therefore be registered with the modem serial number along

with your contact information in order to work properly.

Go to www.avara.no, click on ”My page” and follow the instructions.

The modem serial number is the key for registration and can be found on a label on the top of

the modem.

Please enter the description of your caravan or motorhome as precisely as you can (brand, year

of manufacture, etc.)

PS! The functions for your alarm; notiﬁcation to the phone, remote control, tracking , etc., are

not activated until the subscription is paid and registered

Daily use

The most important functions; smoke-, CO- (carbon monoxide/carbon monoxide) and propane

gas detection are “always on” and cannot be turned o. Alarms from these detectors gives

alarm signals only from the main unit and

to your mobile phone. Which detector that

triggered the alarm is indicated by the

respective LED on the main unit.

If you accidentally trigger the alarm

yourself, for example when cooking, you

can ”hush” the alarm for 10 minutes by

pressing the lower part of the lid on the

main unit. The alarm comes back on by

itself.

The main unit gives a sound signal as long

as there is smoke or gas present, and ends

by itself when normal levels are present.

After such an event, the alarm is ready for

re-detection without any further operation.

Note that the illustration above shows LED indicators that are not relevant for Avara Lite unless

your Avara Lite system has been upgraded with more detectors.

Burglar alarm

The burglar alarm mode is used when needed and only when nobody is present in your

motorhome or caravan. The burglar alarm is triggered by:

• The Motion Detector in your Main Unit

CO-detector

Propane Gas Detevtor Motion detector

Low battery or lack of

contact with one or

more detectors

Exterior movement,

not in use for Lite

Burglar alarm

Code chip reader

(below)

Press the bottom edge

of the lid to turn on the

night alarm

Night alarm, not

in use for Lite

Optical Smoke

Detector

Operation and indicators

Page 5Avara user manual ver. 6-22

• The built-in Shock sensor in the main unit if the entire motorhome or caravan is moved

As always, the smoke-, CO- and propane gas detectors are also turned on and will send a

message to the mobile if triggered.

Turning on and o the Burglar alarm

• Turn on and o the burglar alarm by holding

the key tag against the bottom of the main unit

(NFC mark), at the same time pressing brieﬂy

on the lower part of the lid. Hold the key tag

in place for appr. 3 sec. until you can hear a

sound signal conﬁrming thatthe burglar alarm is

turned on, and the burglar alarm LED indicator

ﬂashes red.

• After turning on the burglar alarm, short beeps

will sound from the main unit for 3 minutes,

which is the time available for you to leave the

motorhome or caravan before the alarm is

”armed.”

• During this 3-minute delay time, you can freely walk in and out of your unit without

triggering the alarm

• Triggered burglar alarms will give a high pitch sound signal in the main unit and send

an alert to your mobile phone (If you have retroﬁtted an external siren, then this will also

turn on).

• Triggered alarm sounds intermittently for 15 minutes and then turns o, and does not

come back on

• After triggered burglar alarm, the LED burglar

indicator will ﬂash to show that the burglar

alarm has been triggered. Turn o the alarm in

the usual way by holding the key tag under the

Main Unit and press the lower part of the lid for

appr 3 sec. until you get the conﬁrmation sound

and the red light turns o.

• When you enter your motorhome or caravan

with the burglar alarm activated, short beeps

will come from the main unit to remind you

that the alarm must be turned o within 20

seconds, otherwise it will trigger and the alarm

goes o

• The burglar alarm may be operated remotely by

the use of your mobile via ”My Page” on www.avara.no.

Low-battery alerts

The main unit has a LED indicator marked with a battery symbol. If your main unit has low

batteries, this indicator will ﬂash red for a short time shortly after you turn on or o the burglar

alarm, and only then. The battery indicator also ﬂashes if the main unit does not connect

wirelessly with other devices in the system. If the low-battery indicator is ﬂashing and replacing

the batteries does not help, contact your dealer for further examination.

Battery indicator

ﬂashes at low

battery on any

detector or if a

detector does noe

work

Hold the code

chip against this

point

Page 6Avara user manual ver. 6-22

Remote control and use of your modem

The Avara Lite alarm package comes with a modem as a standard device. It provides functions

such as remote control of the alarm, alarm notiﬁcation to your mobile phone, GPS tracking and

positioning in maps. Visit our website www.avara.no and log in to ”My page”. There you will get

access to your speciﬁc alarm and related services.

Since these services are constantly updated, you can go to our website for the latest

information as well as prices for the dierent subscriptions.

Upgrades

Avara Lite is a specially designed alarm system for caravans in a ﬁxed/static location. The

main dierence to the other packages is the lack of e.g. external detectors that are part of the

night alarm functionality (considered less important for static locations). However, this does

not prevent the Avara Lite from being upgraded to provide all available features found in the

Avara product- and service range.

Avara Basic, Basic Plus and Premium

PS! Avara Premium also includes Avara Moist, see separate section.

Registration

Your Avara Basic Plus and Avara Premium

comes standard with a modem that

allows access to functions via your mobile

phone. These systems must therefore be

registered using the modem serial number

along with your contact information.

If you have the Avara Basic, there is no

need for any registration for the alarm

system to work.

Go to the www.avara.no, click on ”My

page” and follow the instructions. The

modem

serial number can be found on a label on

top of the modem.

Please enter the description of your

caravan or motorhome as precisely as you can (brand, year of manufacture, etc.)

PS! The functions that you get access to via the modem - alarm notiﬁcations, remote control,

tracking , etc., are not activated until the subscription is registered and paid.

Daily use

The most important functions: smoke, CO-gas (carbon monoxide) and propane gas detection,

are always on and cannot be switched o. No form of operation is required in daily use to

enable this function. Alerts from these detectors only gives alarm signal from the main unit, not

using the external siren. Which detector triggered the alarm is indicated by use of the dierent

LED lights on the main unit lid.

CO-detector

Propane gas detector Motion detector

Low battery or lack

of contact with one of

the detectors

External movement

Burglar alarm

indcator

Key fob reader

(NFC mark)

Press the lower part of the

lid to turn on the night alarm

and the burglar alarm

Night alarm

indicator

Optical smoke

detector

Operation and indicators

Page 7Avara user manual ver. 6-22

If you have installed the Avara Moist moisture detection system, it is constantly switched on

and has no speciﬁc on- or o function. You will automatically be notiﬁed by messages to your

mobile phone/e-mail if moisture is detected.

If you accidently trigger the alarm yourself, for example when cooking, you can ”hush” the

alarm for 10 minutes by pressing the lower part of the lid of the main unit. The alarm comes

back on by itself.

The alarm gives a signal as long as there is smoke or gas present, and ends by itself when the

smoke or gas disappears. The alarm is automatically ready for re-detection after this.

Night alarm

The Night alarm is intended for use if you want extra security - aka having a ”night watch” on

the outside.

The night alarm alerts you when this happens:

• Intrusion directly through doors and hatches that have intruder detectors installed

• External movement close to the motorhome / caravan with a duration of more than 30

seconds (by use of the external detectors).

As always, these detectors are also “always on”:

• Smoke

• CO gas

• Propane gas

How to use the Night alarm

• Your Night alarm is turned on by pressing the lower part of the lid of the Main Unit

• The night alarm is turned o manually by pressing the lower part of the lid once again,

or you may let the alarm turn itself o automatically by simply going out or starting to

drive

• When the night alarm is on, you can move freely indoors without triggering an alarm

• External detectors will immediately activate their LED-lights if someone gets close to the

motorhome / caravan, but they will not activate the alarm inside until there has been

movement in the alarm zone for at least 30 seconds

• The Night alarm gives alerts/signal only in the main unit inside, not in the external siren

• A triggered night alarm stops by itself when detected gas/smoke dissolves, or the

external movement disappears. The alarm is automatically ready for new alerts

When you turn on the night alarm, the green LED indicator at the lower left on the front of the

main unit ﬂashes rapidly for a few seconds, then brieﬂy every 10 seconds.

Note! The alert signals for external movement and gas/smoke/intrusion are dierent. Alerts

resulting from any of the gas-, smoke-, or intrusion detectors have a high frequent beep signal

(intense). Alerts resulting from outside movements cause shorter sound pulses (less intense). It

is therefore possible to judge what kind of incident that triggered the alarm.

The external detectors have a coverage area (alarm zone) approx.1-1.5m out from the wall

and approx. 5-6m longitudinally along the wall (depending on how high on the wall they are

Page 8Avara user manual ver. 6-22

mounted). In daylight, there will only be short ﬂashes from the LED-lights when somebody is

moving in the alarm zone, while in the dark the short ﬂashes are followed by constant light for

10 sec. When the light goes out, it is automatically reactivated.

In the event of a triggered warning signal, an audible signal is given only for as long as

movement is in progress.

The external detectors do not recognize humans by themselves (or any other physical matter),

but recognize any temperature dierence in motion.

This means that they will also be able to give alerts if larger animals appear in the alarm zone.

You may also be alerted if other objects are moving in the wind reﬂecting varying sun beams

towards the external detectors. The detectors are therefore not necessarily alerting something

illegal or undesirable, but they are intended to give a warning that something is happening

outside and that you may wish to investigate.

The Smart Night Alarm - the function that can turn o the night alarm automatically makes use

of several detectors that is co-working. When you move from the inside out, the detectors ”see”

which direction you are going and can distinguish this from an intrusion/burglary (which moves

the opposite way).

If you do not go out of your motorhome in the morning,

but simply get up and start driving, the shock sensor in

the main unit will detect that the motorhome is running

and will turn o the night alarm (automatic). As always,

two short beep signals from the main unit will conﬁrm

that the alarm is turned o.

If your alarm package contains a modem and

associated valid subscription, you will also receive an

alarm notiﬁcation to your mobile phone (and other

mobile phones in your alarm receiver register in your

My Page). If you do not have a modem today, this can

be retroﬁtted at any time. See more about all these

features on www.avara.no.

If you have a Universal gas detector installed , it is automatically switched on when the night alarm is turned on

(no other way of turning this detector on). It will alert you if it detects abnormal gases. Please note that it reacts

to a large number of dierent gases that also normally may be present in your motorhome or caravan (alcohol

vapor, hairspray, etc.) and may therefore cause false alarms.

Burglar alarm

The burglar alarm mode is used when needed and only when everyone has left the motorhome

or caravan.

Burglar/intrusion alarms are triggered by:

• Intrusion detectors in doors and hatches

• Main unit motion detector (which covers burglaries through hatches and windows that

do not have burglar detectors)

• Shock sensor in the main unit if the entire motorhome/caravan is physically moved

Note – the burglar alarm is not triggered by external movement like in the Night alarm mode,

but the LED-light in the external detectors will turn on when motion is detected in the alarm

zone.

Hold the code

chip against this

point.

Page 9Avara user manual ver. 6-22

As always, these detectors are also “always on”:

• Smoke

• CO gas

• Propane gas

How to use the burglar alarm (intrusion alarm)

• Turn on and o the burglar alarm by holding

the key tag close to the bottom of the main

unit, and press once on the lower part of lid of

the main unit. Hold the key tag in place until

you hear the conﬁrmation beep from the main

unit. The LED intrusion indicator for the burglar

alarm starts to ﬂash red. When turning o the

alarm, the LED indicator stops ﬂashing and

you get a beep from the main unit.

• After turning on the burglar alarm, short

beeps come from the main unit for 3 minutes

before the alarm activates.

• During this 3-minute delay time, you can

freely walk through open doors and use the hatches without triggering an alarm.

• A triggered burglar alarm gives alerts in both the main unit and the external siren

• Triggered alarm sounds intermittently for 15 minutes and turns o, and does not come

back on

• After any triggered burglar alarm, the LED intrusion indicator will ﬂash to show that the

burglar alarm has been triggered. Turn o the alarm in the usual way.

• When you open a door in your motorhome or caravan, short beeps will come from the

main unit to remind you that the alarm must be turned o within 20 seconds, otherwise

it will trigger the siren.

• Triggered burglar alarm automatically sends SMS to the mobile phones that you have

registered in your alarm receiver register in your My Page.

• Burglar alarms can be remotely controlled from your mobile phone anywhere in the

world if you have a modem.

Delays

Note that there are dierences in alarm delays depending on whether your alarm is in the Night

alarm mode or the Burglar alarm mode. In the burglar alarm mode there is a 20 sec. delay

from detection by the intrusion detectors and until the alarm signal goes on. In the night alarm

mode, this delay is only 4 sec.

When the alarm is turned on, there is always a 3-minute delay from when the alarm is turned

on until it is armed for both the burglar alarm mode and a night alarm mode.

Battery alert

The main unit has a LED indicator light marked with a battery symbol. If any detector in the

Battery indicator

ﬂashes at low

battery on any

detector or if a

detector does noe

work.

Page 10Avara user manual ver. 6-22

system has low battery or does not connect to the Main Unit, this battery symbol will ﬂash red

for a short time shortly after turning on or o the night or burglar alarm, and only then. Thus,

this LED indicator does not apply only to the main unit.

To ﬁnd out which detector has a weak battery, or does not connect, turn on the night alarm and

inspect all the detectors. Each one should ﬂash brieﬂy green every 10 seconds from their own

LED lamp. If the detector LED ﬂashes red, there is a weak battery in that detector. Change all

the batteries in the detector if this happens (read about battery changing in part 2 of this user

manual, detailed technical description of each detector).

If a detector LED does not ﬂash at all, it is either completely out of power or defective. Change

all batteries. If all the detectors ﬂash green, it is the batteries in the main unit itself that is weak

and need to be changed

(NOTE - Siren controllers manufactured before 2022 ﬂashes only when an alarm goes o to

indicate a weak battery. Therefore, check (change) the batteries in this unit every 3. year).

Remote control and modem

Most Avara alarm sets come with a modem included. It oers several functions such as

remote control of the alarm, alarm notiﬁcation to your mobile phone, temperature and relative

humidity inside your motorhome/caravan, GPS tracking and more. Without a modem, you only

have a local alarm.

With a modem and a paid subscription, you can access ”My Page” from www.avara.no. Since

these services are constantly updated, you can go to our website for the latest information as

well as prices for the dierent subscriptions.

Alarm packages without a modem can be upgraded with a modem at any time.

Avara Moist

It is of utmost importance that the installation of Avara Moist has been carried out by a

dealer with expertise in leakages in motorhomes and caravans. Only this way will the leakage

detection system provide your with good and relevant measurement data. A separate manual

for installation can be found on our website.

The Avara Moist system does not need any active operation from the user. The system is

always on. The moist sensors automatically send one measurement per day. Measurement

data can be found in “My Page” in www.avara.no, Under the Dashboard tab there are basic

functions and all moist sensors are listed. Login information should have been provided at the

time of installation.

If high humidity is detected over a certain period of time, you will receive an alert/SMS

message stating which sensor has detected high humidity. You are then responsible for

ensuring that the notiﬁcation is followed up. We strongly encourage you to bring your

motorhome or caravan to your dealer shortly after, and have the aected area checked. Any

necessary action may then be taken while the damages are small.

A ”case” is created when you receive a moisture alert in My Page. You can process the case

yourself by entering a description of what ﬁxing was done, e.g. an invoice number for the repair

performed, or a description of another reason for the moisture alert. This information will be

stored in the Avara data system and will constitute important documentation for any later

sales/trade-ins.

Registration of cases is done following the tab ”Reports” in the My Page. You can also retrieve

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