AUSTAR FHW120-W Manuel utilisateur

User Guide

Dear customer:

Thank you very much for choosing this brand hearing aid!

The hearing aid produced by our company is a precision electronic device, which is

equipped with experience to compensate the hearing of patients with conductive hearing loss.

Our company has been committed to developing and producing products satisfactory to

customers.

This manual is applicable to FHW120-W, FHW110-W, FHW100-W, FHW90-W, FHW80-W,

FHW70-W, FHW60-W, FHW50-W, FHW40-W FHW30-W, FHW12-W, FHW11-W, FHW10-W,

FHW09-W, FHW08-W, FHW07-W, FHW06-W, FHW05-W, FHW04-W, FHW03-W。

Please read the manual carefully before using this product, and be sure to use and maintain it

according to the requirements of the manual, so as to prolong the service life of your hearing aid.

Hearing aid is fitted according to personal listening conditions and listening habits, so they

are not suitable for others.

If you have any questions, please consult the fitting center where you purchased the hearing

aid, or call our customer service center.

Content

1. Summary ................................................................................................

2. Product performance, structure and composition .............................

2.1 Structure ..................................................................................................................................................

2.2 Technology data ................................................................................................

................................

3. Scope of application and object of use.................................................

4. Contraindication ...................................................................................

5. Attention.................................................................................................

6. Wearing steps and use of hearing aids ................................................

6.1 Hearing aid charging ..............................................................................................................................

6.2 Power ON/OFF ......................................................................................................................................

6.3 Removing and installing ear domes ......................................................................

6.4 Wear hearing aids ....................................................................................................................................

6.5 Volume control ........................................................................................................................................

6.6 Program switch................................................................................................................................

6.7 APP introduction ...................................................................................................................................

7. Simple fault analysis and troubleshooting ................................ ..........

8. Maintenance of hearing aids ................................................................

8.1 Cleaning ear domes ...............................................................................................................................19

8.2 Cleaning hearing aid..............................................................................................................................19

8.3 Moisture proof of hearing aid................................................................................................................20

9. Electrical safety instructions ................................................................

10. Technical description ...........................................................................

11.Accessories list .......................................................................................

12. Unpacking and inspection ...................................................................

13. Hearing aid warranty ..........................................................................

14. Production date and service life.........................................................

15. Transportation and storage restrictions.............................................

16. Interpretation of graphics, symbols, abbreviations and other contents used in medical

device labels .................................................................................................

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1. Summary

1.1 Product Name: ITE hearing aid

1.2 Features

ITE hearing aid is a digital hearing aid with program file and volume memory function.

Hearing aid is not only suitable for listening in quiet environment, but also suitable for noisy

environment. The shape of the hearing aid conforms to the structure of the human ear canal and

is comfortable to wear.

1.3 Software version

Software name: embedded sound processing software based on ultra-low power DSP.

Version: V1.0

1.4 Model Number:

FHW120-W,FHW110-W,FHW100-W,FHW90-W,FHW80-W,FHW70-W,FHW60-W,

FHW50-W,FHW40-W FHW30-W,FHW12-W,FHW11-W,FHW10-W,FHW09-W,FHW08-W,

FHW07-W,FHW06-W,FHW05-W,FHW04-W,FHW03-W

1.5 Procedure file information (filled in by Audiologist)

Program Number Program Setting

1（P1）

2（P2）

3（P3）

The above shall be filled in by Audiologist according to the program file setting

of the hearing aid

1.6 Working environment and conditions

Temperature: 0℃～+40℃

Relative humidity: ≤80﹪

Voltage: DC 3.7V

Atmospheric pressure: 86KPa～106 KPa

1.7 Impact on Environment

The hearing aid contains rechargeable lithium-ion batteries. Please do not throw away the used hearing

aid at will. The disposal of waste batteries must comply with local regulations.

1.8 Safety

Danger: do not put the hearing aid into the fire, microwave oven, etc. to avoid explosion.

Danger: in order to prevent children from swallowing by mistake, keep the hearing aid away

from children.

Hearing aid can only be used by people with hearing loss, and the rest are not applicable.

Those who have undergone ear canal surgery are not recommended to buy this product

directly. They should buy them after consulting the fitting center and the Audiologist.

A hearing aid should not be applied to both ears at the same time. Because the hearing loss

of the right and left ears is different.

In case of battery leakage, please stop using the hearing aid and contact the customer service

center.

Special users：

（1）Children need to wear hearing aids with the help of adults.

(2) Please consult your doctor before using hearing aids.

2. Product performance, structure and composition

2.1 Structural composition

The product is mainly composed of microphone, signal amplification and processing circuit,

receiver, volume control circuit, lithium battery, shell, earplug and mobile phone app (APP

version No.: v1.0).

1、Battery contact”+”2,Battery contact “-”3,Ear dome 4,Hearing aid body 5,Back

microphone 6,Front microphone 7,Touchpad area

According to customer requirements, the shell can be configured with white, blue, black

three colors.

2.2 Technology data

IEC 60118-7 (2CC Coupler)

3. Scope of application and object of use

3.1 Scope of application

It is used to compensate the hearing of patients with conductive hearing loss.

3.2 Object of use

It is suitable for patients with air conduction hearing loss, but children under the age of 12

should be used under the supervision of adults.

4. Contraindications

Product

Model

Number

Max

OSPL9

（dB）

OSPL9

（dB）

Peak

Gain

（dB）

FOGA

（dB）

THD Frequency

Range(Hz)

Eq.Input

Noise

Level

(dB)

Battery

Current

Drain

（mA）

Attack

Time

(ms)

Release

Time

(ms)

500Hz 800Hz 1600Hz

FHW120-W 117 107 40 35 5% 5% 5% 200--6000 26dB 5 6 85

FHW110-W 117 107 40 35 5% 5% 5% 200--6000 26dB 5 6 85

FHW100-W 117 107 40 35 5% 5% 5% 200--6000 26dB 5 6 85

FHW90-W 117 107 40 35 5% 5% 5% 200--6000 26dB 5 6 85

FHW80-W 117 107 40 35 5% 5% 5% 200--6000 26dB 5 6 85

FHW70-W 117 107 38 33 5% 5% 5% 200--6000 26dB 5 6 85

FHW60-W 117 107 38 33 5% 5% 5% 200--6000 26dB 5 6 85

FHW50-W 117 107 38 33 5% 5% 5% 200--6000 26dB 5 6 85

FHW40-W 117 107 38 33 5% 5% 5% 200--6000 26dB 5 6 85

FHW30-W 117 107 38 33 5% 5% 5% 200--6000 26dB 5 6 85

FHW12-W 115 105 35 30 5% 5% 5% 200--6000 26dB 5 6 85

FHW11-W 115 105 35 30 5% 5% 5% 200--6000 26dB 5 6 85

FHW10-W 115 105 35 30 5% 5% 5% 200--6000 26dB 5 6 85

FHW09-W 115 105 35 30 5% 5% 5% 200--6000 26dB 5 6 85

FHW08-W 115 105 35 30 5% 5% 5% 200--6000 26dB 5 6 85

FHW07-W 115 105 33 28 5% 5% 5% 200--6000 26dB 5 6 85

FHW06-W 115 105 33 28 5% 5% 5% 200--6000 26dB 5 6 85

FHW05-W 115 105 33 28 5% 5% 5% 200--6000 26dB 5 6 85

FHW04-W 115 105 33 28 5% 5% 5% 200--6000 26dB 5 6 85

FHW03-W 115 105 33 28 5% 5% 5% 200--6000 26dB 5 6 85

Acute otitis externa, tympanitis, chronic suppurative otitis media (in the period of purulent

infection) and acute suppurative otitis media are not suitable for wearing hearing aids. Patients

who are allergic to this material.

5. Precautions

The optional hearing aids shall be subject to professional hearing test and fitting, and shall be

used under the professional guidance of doctors or hearing aid fitters.

5.1 Moisture-proof

Any form of moisture has an impact on the hearing aid. Moisture resistance helps to

prolong the service life of the hearing aid, avoid use or storage in a humid environment, and dry

the hearing aid regularly.

5.2 Waterproof

Do not immerse the hearing aid in any liquid. Remove the hearing aid in advance and keep

it properly when swimming, bathing, washing hair, washing face, etc. After swimming or

washing, wait until the ear canal is dry before wearing a hearing aid. In case the hearing aid falls

into the water accidentally, do not dry it in the microwave oven or any dryer. You can dry it with

soft and clean cotton cloth and dry it naturally in a ventilated environment. If there is any fault,

please contact the fitting center where you purchased the hearing aid or directly contact the

customer service center of our company.

5.3 High temperature protection

Hearing aid should be protected from high temperature or prolonged sunlight.

5.4 Fall prevention

Hearing aid is precision electronic devices, which should avoid falling to the ground or

violent vibration and impact.

5.5 Other precautions

Do not wear hearing aids when receiving short wave hyperthermia, X-ray, MR scan, CT

scan or similar radiotherapy.

Keep the outer surface of the hearing aid clean and clean the earwax in the earplugs

frequently.

Handle with care, use touchpad area correctly, and avoid excessive force or force.

Hearing aid shall be regularly sent to the fitting center for maintenance and inspection to

ensure that the hearing aid is in good condition.

6. Wearing steps and use of hearing aids

6.1 Hearing aid charging

Open the charging box, put the hearing aid into the charging box, and then start

charging(The charging box has anti-freeze design, one-to-one correspondence between left and

right)。



The indicator light of the charging box shows: when the charging box is connected to the

external power source for charging, the green light blinks during charging, and the green light is

steady on when the charging box is full.

When the charging box is not connected to the external power supply, long press the

charging box button to display the LED indicator status:

LED indicator shows the status electric quantity

The green flash blinks 3 times within 1 second, and the

indicator goes off at an interval of 2 seconds for 20

0% - 32%

seconds

The green flash blinks 2 times within 1 second, and the

indicator goes off at an interval of 2 seconds for 20

seconds

33% - 65%

The green flash blinks 1 times within 1 second, and the

indicator goes off at an interval of 2 seconds for 20

seconds

66% -100%

6.2 Power ON/OFF

Power on: take the hearing aid out of the charging box to power on.

Power off: put the hearing aid into the charging box to power off.

Both ends of the charging line are connected with a power adapter and a charging box.

6.3 Removing and installing ear domes

Remove ear domes: pinch the ear domes with your thumb, index finger and middle finger to

separate the ear domes from the connector.

Install ear domes: select appropriate ear domes according to the size of the ear canal, hold

the ear domes and install them into the connector of the hearing aid, which shall be installed in

place.

6.4 Wear hearing aid

Hold the hearing aid with your thumb and index finger and gently push it into the ear canal

until it feels comfortable in the ear canal. Open and close your mouth several times and check

whether the hearing aid is well worn.

6.5 Volume Control

Slide the hearing aid touch pad: the volume of up stroke increases and the volume of down

stroke decreases.

There are 10 volume levels in total, and each volume level changes by 1dB.

Slide up the volume to increase the volume level by one level. When the volume reaches the

maximum, the volume will not change again.

Decrease the volume by one level. When the volume reaches the minimum, the volume will

remain the same again.

6.6 Program switching

Short press the touch pad (0.5s), and the hearing aid will switch from Bluetooth mode to

hearing aid mode.

Long press the touch panel (3S) to cycle the set listening program, and long press to

switch one program at a time.

6.7 APP usage

Use the mobile APP for volume control and program control, which will be more

convenient for adjustment. For the download and use of mobile app, please contact the matching

engineer.

①Open the phone APP, search for hearing AIDS, and see available hearing aid devices.

The user clicks to confirm the connection.

②Program switching: different programs for different models of products.

FHW120-W,FHW100-W,FHW80-W,FHW60-W,FHW40-W,FHW12-W,FHW10-W,FHW

08-W,FHW06-W,FHW04-W. 3 models: Quiet, Noise, Custom

Ce manuel convient aux modèles suivants

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