Auper Eclipse Hv16 Manuel utilisateur

Category liquor dispenser

User Guide

Eclipse Hv 16 Installation guide I80H016E

Toll free : 1-800-861-1620 hPhone : (450)663-1993 hFax : (450)663-0636 Web site : www.bar-controls.com

Auper Electronic Controls Inc 901 Michelin, Laval, Quebec , Canada H7L 5B6 Email : [email protected]

Table of contents

1. General information........................................................................................................2

1.1. Pour sizes........................................................................................................................................................2

1.2. System maintenance.......................................................................................................................................3

1.3. Number of dispensing station..........................................................................................................................3

1.4. Serial printer....................................................................................................................................................3

1.5. Activator ring ...................................................................................................................................................3

2. Installation .......................................................................................................................4

2.1. Considerations: ...............................................................................................................................................4

2.2. Power supply...................................................................................................................................................4

2.3. Installing the barcode labels............................................................................................................................5

2.4. Installing the pourers.......................................................................................................................................7

2.5. How pourers work ...........................................................................................................................................7

3. Programming the pour sizes and price.........................................................................8

3.1. Testing the pour sizes.....................................................................................................................................9

4. Operating the system......................................................................................................9

4.1. Operation of the Hv 16..................................................................................................................................10

4.2. Pour spout operation.....................................................................................................................................11

5. Installing the printer......................................................................................................12

5.1. Printer settings: .............................................................................................................................................12

5.2. Serial printer cable pin out ............................................................................................................................12

6. Interfacing the HV 16.....................................................................................................12

6.1. Automatic sales transaction ..........................................................................................................................13

6.2. LDS (liquor dispensing system) suspense file..............................................................................................13

6.3. Flow of data...................................................................................................................................................14

6.4. Hv 16 PLU table............................................................................................................................................15

6.5. Trouble shooting the interface.......................................................................................................................16

6.6. Testing the liquor system..............................................................................................................................16

7. Maintenance...................................................................................................................16

7.1. Dispensing liqueurs.......................................................................................................................................17

7.2. Rinsing pourers.............................................................................................................................................17

7.3. Cleaning pourers...........................................................................................................................................17

7.4. Testing pourers .............................................................................................................................................18

7.5. Activator ring maintenance............................................................................................................................18

8. Hardware Warranty .......................................................................................................19

9. Part List..........................................................................................................................20

10. Annexe: PROGRAMMING AND OPERATING FLOW CHART....................................21

Eclipse Hv 16 Installation guide I80H016E

Toll free : 1-800-861-1620 hPhone : (450)663-1993 hFax : (450)663-0636 Web site : www.bar-controls.com

Auper Electronic Controls Inc 901 Michelin, Laval, Quebec , Canada H7L 5B6 Email : [email protected]

1. General information

The Eclipse Hv 16 can identify 16 different barcode labels applied to Auper

pourers. The barcode on the labels identify the spout numbers from 0 to 15.

Brands should be grouped by price category and assigned a pourer number

corresponding to that same price category. Four pour sizes can be

programmed for each price category. The system can automatically revert to

the portion required after a few seconds of inactivity.

Other categories can be created for brands with different pour sizes and

some products can be assigned a specific number should they have a

different viscosity making it incompatible with brands of the same price

category.

Every drink poured by the bartender will be registered. The counters can be

read from the display or a report can be printed to a serial printer.

The printed report will list transactions by bottle number and pour size used (A,

B, C or D), the individual prices or size and the total value for each. The «$» field

for each pour size can be used to total the amount dispensed in Oz (or ml) or the

amount of money that should have been collected. In addition, each report

identifies the system number and the report number.

The HV 16 is ready to interface to POS systems and the cash registers that have

software to interface to liquor systems.

When setting up a liquor system, which is not interfaced, special considerations

should be given to the existing cash register reports. A good liquor system setup

is one that will provide the bar manager with a liquor usage report which can be

easily compared with the cash register report. If the information coming from

both systems cannot be easily compared, the managers will have a tough time

reconciling sales and usage.

A thorough analysis performed by both the owner/manager of the bar and the

dealer is the key to customer satisfaction. This analysis should prevent

programming errors which could temporarily disturb the work of the bartenders

and create a negative attitude in the bar area.

1.1. Pour sizes

When setting up the Eclipse HV16, you can program up to 4 portions per pourer

number. The portions are selected and calibrated according to the cocktail

recipes. Some brands will require all four pour sizes while others may require

only one. This analysis should be performed by the bar manager and if possible

with the bartenders who will be using it. To set a pour size to zero locks it and

bartenders will not be able to use it. The most used portion size for any given

brand should be programmed on the R (regular) button. If RET TO DEFAULT

has been enabled, the system will go back to the ‘’R’’ pour size automatically 5

seconds after the last pour is finished. The pour sizes are set by time intervals. A

setting of 40 will pour approximately 1 ounce (30 ml).

Eclipse Hv 16 Installation guide I80H016E

Toll free : 1-800-861-1620 hPhone : (450)663-1993 hFax : (450)663-0636 Web site : www.bar-controls.com

Auper Electronic Controls Inc 901 Michelin, Laval, Quebec , Canada H7L 5B6 Email : [email protected]

1.2. System maintenance

Proper maintenance of both the pourers and the activator ring will

maximize the performance of the liquor system. The number of pourers

available for each brand should be sufficient to insure that no pourer will

be taken off an empty bottle and put back onto another one without being

cleaned thoroughly using the magnetic cleaning device.

Once the system is installed and running, all the employees who will be

using the liquor system, or that take part in the daily maintenance, should

attend a pre-scheduled training session. During that meeting, it is

important to teach the bartenders how to use the Eclipse system, explain

the available functions, the actual setup and explain in detail the daily

maintenance procedures. The system is supplied with a CD-rom

containing a video, which should be viewed by every employee using the

system.

1.3. Number of dispensing station

One Eclipse Hv 16 per bartender working behind the bar is recommended

unless sales volume does not justify it. The number of drinks dispensed

per hour should be evaluated to guarantee your bartenders have enough

firepower to meet the demand. During peak periods it would be unfortunate

to see bartenders having to wait for the liquor system to serve a drink. An

interfaced liquor system can increase the speed of service if the POS or

well.

1.4. Serial printer

When a serial printer is ordered form Auper Electronic Controls Inc, we supply

the SRP-270 serial printer (part # 70-400). The printer is connected directly to the

liquor system using the 10ft cable (part # 70-410) supplied (by Auper) with the

printer. This printer is pre-configured at the factory and is ready to print when you

receive it.

1.5. Activator ring

Even though, the Eclipse’s activator ring is built to be liquid resistant, with age

and repeat usage, the seal where the cable enters the ring will deteriorate. DO

NOT WASH THE ACTIVATOR RING UNDER RUNNING WATER OR

SUBMERGE THE RING TO CLEAN IT. Locate the Eclipse system as close as

possible to the serving area to prevent bartenders from having to pull on the

activator ring cord excessively.

Use the 1.25 m 9-pin to 9-pin extension to connect the activator ring to the

Eclipse. DO NOT CONNECT THE ACTIVATOR RING DIRECTLY TO THE

Eclipse Hv 16 Installation guide I80H016E

Toll free : 1-800-861-1620 hPhone : (450)663-1993 hFax : (450)663-0636 Web site : www.bar-controls.com

Auper Electronic Controls Inc 901 Michelin, Laval, Quebec , Canada H7L 5B6 Email : [email protected]

ECLIPSE. Secure the connection using the 2 plastic clamps one on each connector.

2. Installation

The Eclipse Hv 16 should be installed close to the liquor

bottles in the bar. The system is normally mounted under the

counter with the activator ring holder mounted 2 inches (4 cm)

on the right of the liquor system. Soft drink dispensing guns

used to prepare cocktails should be installed on the left side of

the liquor system since most people are right handed.

Bartenders typically pour liquor using their right hand and use

their left hand to top off the drink with the soft drink dispenser.

2.1. Considerations:

•Avoid installing the activator ring above a sink where it can fall

in water.

•Secure power supply away from splashing water and above

floor level.

•Fill the gap between the Eclipse and the bar with silicone to

prevent spilled liquids from finding their way between the

Eclipse and the bar.

•The activator ring support must be installed high enough to

obtain enough clearance between the bar and the bottom of

the bottles.

2.2. Power supply

•Check that the electrical outlet is intended for electronic

equipment and is 120 volts before connecting the power supply.

•In some buildings, the installation of an un-interruptible power

supply (UPS) may be necessary if power fluctuations are

suspected. The UPS are found in office furniture store in the

computer department. The battery back up of the UPS will

stabilize the 120 Volts power to the Eclipse.

Eclipse Hv 16 Installation guide I80H016E

Toll free : 1-800-861-1620 hPhone : (450)663-1993 hFax : (450)663-0636 Web site : www.bar-controls.com

Auper Electronic Controls Inc 901 Michelin, Laval, Quebec , Canada H7L 5B6 Email : [email protected]

2.3. Installing the barcode labels

The reflective barcode labels for the Eclipse systems are supplied of sheets of 27 labels. There are five sheets in the

series (sheets No1 & 2 required for the HV 16):

•Sheet No.1: barcodes 0 to 8 (three of each for No. 0, 1, 2, 3, 4, 5, 6, 7, 8)

•Sheet No.2: barcodes 9 to 22(two of each from 9 to 21 and one barcode 22)

•Sheet No.3: barcodes 19 to 45

•Sheet No.4: barcodes 46 to 72

•Sheet No.5: barcodes 73 to 99

These labels are extremely resistant to wear and offer maximum optical performance that will not diminish with age

and wear. Since these labels will eventually have to be replaced, either to re-assign a pourer to a different product or

because it has been damaged, it is important, when a label is removed, that the glue remains on the label and not

transfer onto the pourer. If it did, the glue would be difficult to remove thus our choice to select glue that is not overly

aggressive. The reflective material is extremely rigid making it difficult to apply since it cannot be stretched in position

as you could with vinyl labels.

We have developed a method to install the reflective barcode labels on the pourers that should facilitate their

installation and extend the life of the labels by preventing corner form curling up.

We strongly recommend cleaning the barcode label sheets with alcohol to remove the greasy film left by the printing

process and fingers of the people who have manipulated the label sheets during production and shipping.

Soak a paper towel with rubbing alcohol and wipe the barcode label sheet thoroughly. The alcohol will dry in a few

seconds. Remove the barcode label with an utility knife and avoid touching the overlapping ends of the label with your

fingers while you apply the label to the pour spout.

This procedure will ensure maximum adhesion of the glue over the label.

Barcode label installation

Steps

oUse the point of the knife and your thumb to lift the label off the sheet.

oTake the label with your fingers holding it by the middle. Do not touch the ends with your fingers, as it will put

grease on the glue.

oInstall the label starting from the middle following the top edge keeping it as straight as possible.

oSlowly push the label to apply it on one side taking care not to trap air bubbles underneath it.

oComplete the other side to make the joint in the same manner.

oIf the label is not 100 % straight, the top corner will curl up and not stick well. Use the point of the knife to

remove the excess material to obtain a perfect joint. It is not important that the barcodes be 100 % aligned at

the joint.

oAllow 24 hours for the glue to stick well before soaking the pourer in water.

Eclipse Hv 16 Installation guide I80H016E

Toll free : 1-800-861-1620 hPhone : (450)663-1993 hFax : (450)663-0636 Web site : www.bar-controls.com

Auper Electronic Controls Inc 901 Michelin, Laval, Quebec , Canada H7L 5B6 Email : [email protected]

Eclipse Hv 16 Installation guide I80H016E

Toll free : 1-800-861-1620 hPhone : (450)663-1993 hFax : (450)663-0636 Web site : www.bar-controls.com

Auper Electronic Controls Inc 901 Michelin, Laval, Quebec , Canada H7L 5B6 Email : [email protected]

2.4. Installing the pourers

If a cork is loose it will leak and the liquor will spill in the activator ring.

If a cork is too tight:

•You will have a hard time pushing the pourer into the

bottle.

•It may loose its round shape and leak at the base of the

pourer.

•It will be extremely difficult to remove from the empty

bottle.

•9 times out of 10, the breather tube will end up at the

bottom of the empty bottle.

oUse the red cork for larger bottlenecks.

oTrim the top wings of the clear cork to reduce the size for smaller

bottlenecks.

oCorks wear out and should be changed when they leak.

oTry using the same pourer for each brand.

oOnce the pourer is installed, invert the bottle and check for leaks.

2.5. How pourers work

The principle of operation can be compared to pouring gas using red canisters. If

you block the air inlet, the flow of gas will choke and rapidly stop due to air not being

able to penetrate in the canister.

The air inlet on Auper pourers is located between the base of the pourer and the

cork as shown on the picture. The air enters the bottle through this hole and finds its

way inside though the breather tube.

The breather tube is equipped with two check valves that prevent liquid from

escaping the bottle through the air hole when the pourer is inverted with the valve

closed. When the activator ring is energized, it opens the valve in the pourer, which

lets the liquid out. As gravity pushes liquid out, air is sucked in though the breather

tubes. In order for a pourer to function properly, the breather tube check valves must

operate freely and the air inlet must not be blocked. People using heat shrink

seals, must make a small hole between the cork and the base of the pourer to

let air in for the pourers to work well.

Eclipse Hv 16 Installation guide I80H016E

Toll free : 1-800-861-1620 hPhone : (450)663-1993 hFax : (450)663-0636 Web site : www.bar-controls.com

Auper Electronic Controls Inc 901 Michelin, Laval, Quebec , Canada H7L 5B6 Email : [email protected]

3. Programming the pour sizes and price

Turn the key to program

The display will show:

oThe pour sizes are set using time intervals between 0 and 255.

o00B is the barcode number, B identifies the pour size button R (A=S, B=R, C=L, D=SP).

oThe last four digits on the right identify the timer value.

oA value of 40 equals approximately 30 ml (1 oz) depending on the viscosity of the liquor. If the viscosity

increases, the timer settings will have to be increased.

oA timer value of 20 will pour 15 ml (1/2 oz).

oA timer value of 80 will pour 60 ml (2 oz).

1. Press the S button to change the pour size going up.

2. Press the R button to change the pour size going down.

3. Press the L button to increase the TMR value.

4. Press the SP button to decrease the TMR value.

Press M once: the display shows POS INTERFACE: DISABLED

oPress SP to change it to POS INTERFACE ENABLED (1), (2), (3)

oThe number between brackets identifies the POS protocol used (see interface section).

oPress L to change the protocol number (the most commonly used is 1)

oSee the interfacing section for details.

oBefore you proceed, make sure the system is set to POS INTERFACE DISABLED.

Press M once again : the display shows BAUD RATE: 9600 bps

oPress the L or SP buttons to change the baud rate (2400 bps, 9600 bps, 19.2Kbs)

If system was on POS ENABLE, display will show ACK TIMEOUT = 4S. Use the S and R buttons to adjust ACK

timeout.

Press M once again : The display will show 4-DIGIT PLUs = Y. System will recognize all four digits (including leading

zeros) of your PLU. Press the SP button to change to 4-DIGIT PLUs = N. System will eliminate the zeros before the

digits. EX: PLU 21 will be read as 21 and not 0021.

Press M once again: the display shows BAUD RATE: 9600 bps (see above)

Press M again: the display shows PRICE SETTING: PRICE 00B 00.00

o00B is the barcode number and B identifies the pour size button, R. (A=S, B=R, C=L, D=SP).

POUR SIZE TIMER :

TIMER 00B 0000

Eclipse Hv 16 Installation guide I80H016E

Toll free : 1-800-861-1620 hPhone : (450)663-1993 hFax : (450)663-0636 Web site : www.bar-controls.com

Auper Electronic Controls Inc 901 Michelin, Laval, Quebec , Canada H7L 5B6 Email : [email protected]

oThe last four digits on the right identify the PRICE value.

oPrices are used if you intend to print reports on a serial printer.

1. Press the S button to change the pour size going up.

2. Press the R button to change the pour size going down.

3. Press the L button to change the digit you wish to program.

4. Press the SP button to increase the digit number to set the price (0 to 9).

Press M again: SYSTEM NUMBER 00 will be displayed

The system number will identify the dispensing station on the printed report.

oPress L to change the system number going up.

oPress SP to change the system number going down.

Press M again: RET TO DEF SIZE: DISABLED will be displayed. The pour size will remain on last portion used until

changed. Press the SP button to enable. The display will show, RET TO DEF SIZE: ENABLED. You will then be

asked to choose your default pour size.

oPress M and DEFAULT SIZE: REGULAR will be displayed.

oPress on desired pour size: S (small) R (regular) L (large) SP (special)

Pressing the M button will loop back to the beginning.

3.1. Testing the pour sizes

1. Make sure the system is on the POS DISABLED MODE

2. Turn the key to RUN

3. Insert a pourer in the activator ring.

4. Select a pour size and invert to pour.

4. Operating the system

Turn the key to Run.

The display shows:

o00B is the barcode number and B identifies the pour size button R. (A=S, B=R, C=L, D=SP)

oThe last four digits on the right identify the PRICE value.

This is the pour mode, to select a portion press S, R, L or SP.

No.00 REGULAR

PRICE B 00.00

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