Auerswald COMpact 5200 Guide de configuration

Advanced Information

PBX for Internet/ISDN/Analogue Telephony

COMpact 5200

COMpact 5200R

COMpact 5500R

2COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018

Table of Contents

About this Instruction.............................................................................21

Functions, Uses, Concepts ....................................................................22

2nd Network Interface ................................................................................26

Action URL (HTTP Request).....................................................................28

Address Books ..........................................................................................30

Alarm.........................................................................................................31

Alarm Device .............................................................................................33

Exchange Line Authorisation, Call Deblocker and Call Restrictor ............34

Exchange Line Request ............................................................................36

Exchange Line Transfer ............................................................................38

Analogue Connection................................................................................40

Call Waiting ...............................................................................................41

PBX Time ..................................................................................................42

Do-not-disturb, Call Deblocker and Call Restrictor ...................................43

Automatic Reception .................................................................................45

Baby Call ...................................................................................................49

Busy-on-Busy ............................................................................................50

DISA (Call Through) ................................................................................51

Boss/Secretary Function ...........................................................................53

CLIP Texts.................................................................................................54

DECT Phones ...........................................................................................55

COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018 3

E-mail ........................................................................................................56

Remote Configuration and Alternative Connection Options......................58

Configuring the PBX Remotely with (Auerswald) Remote Access Server

via the Internet......................................................................................59

Configuring the PBX Remotely via the Internet (without (Auerswald)

Remote Access Server)........................................................................61

Configuring ISDN System Phones via the PBX (Internal) ....................62

Configuring ISDN System Phones Remotely via the External S 0 Port on

the PBX (Externally) ............................................................................64

Firmware Update.......................................................................................66

Distributing Firmware............................................................................67

Fixed Mobile Convergence (FMC) ............................................................69

Follow-me..................................................................................................71

Activation.................................................................................................73

Call Charge Information ............................................................................75

Call Allowance Account.............................................................................76

External Outgoing Call ..............................................................................78

Call Data ...................................................................................................80

Contents of the Call Data Record .........................................................81

Opening the Call Data List....................................................................82

Groups ......................................................................................................83

GSM Gateway...........................................................................................86

Hardware...................................................................................................88

Shutting Down and Switching Off..............................................................89

Hotel Function ...........................................................................................90

InterCom Announcement/Hands-Free ......................................................94

4COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018

Internal Phone Numbers ...........................................................................96

ISDN Connection ......................................................................................98

Calendar....................................................................................................99

Ringing Sequence...................................................................................100

Examples............................................................................................102

Ringtones ................................................................................................109

Backing Up and Recovering Configuration Data..................................... 111

Saving the Configuration for Automatic Upload onto a USB Memory Stick

112

Uploading the Configuration Automatically.........................................113

Configuration Switchover ........................................................................116

LAN-TAPI ................................................................................................120

Installing TAPI driver (TSP) ................................................................122

Checking the Function of the LAN-TAPI.............................................123

Loudspeaker Announcement ..................................................................126

LCR .........................................................................................................127

Macro numbers .......................................................................................129

MWI .........................................................................................................130

Restart.....................................................................................................131

Emergency Calls .....................................................................................133

Call Parking.............................................................................................137

Online Name Search...............................................................................138

Multi-path Call Forwarding ......................................................................140

Pick-up and Call Take-over .....................................................................141

Preliminary Pickup Query and Monitoring...............................................142

COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018 5

Pick-up of All Calls to Group Members ...................................................144

Private (Personalised) Exchange Line Access .......................................145

Profiles ....................................................................................................146

Project Assignment .................................................................................147

Provisioning for IP Phones......................................................................148

Provisioning Files ...............................................................................151

Relays (Actuators)...................................................................................154

Relay Operating Modes......................................................................155

Call Channel Reservation .......................................................................159

Phone Number Display (CLIP)................................................................160

Number Presentation ..............................................................................161

Call Forwarding .......................................................................................163

Call Forwarding for Subscribers .........................................................164

Call Forwarding for Groups ................................................................166

Call Forwarding for External Numbers ...............................................168

Call Distribution .......................................................................................170

Switch Input.............................................................................................172

Service Data............................................................................................173

Recording the D-Channel Protocol.....................................................173

Protection from Unauthorised Access.....................................................176

System messages...................................................................................179

Subscribers .............................................................................................181

Announcement before Answering ...........................................................182

Text Messages (Instant Messaging)........................................................184

Tones.......................................................................................................185

6COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018

Door Functions........................................................................................187

Transmission of the Display Name..........................................................188

Sub-System Operation............................................................................189

Transferring a Caller of the Main PBX to Another Subscriber on the Main

PBX from the Sub-System PBX .........................................................192

Transfer and Callback .............................................................................193

Voice mail/Fax Boxes ..............................................................................195

Management Voice Mail/Fax Function and Memory ..........................196

Messagerie vocale............................................................................196

Operating and Querying a Voice Mailbox ...........................................198

Fax Box ..............................................................................................201

Fax Transfer .......................................................................................203

VoIP.........................................................................................................209

Configuring External Internet Telephony ............................................209

Configuring Internal IP Telephony ......................................................210

Configuring Remote Extensions .........................................................212

VoIP/GSM Routing ..................................................................................215

Preferred Exchange Line ........................................................................218

Waiting Field Function.............................................................................219

Music on Hold and Announcement .........................................................223

Wake-up Functions .................................................................................224

Central Caller List....................................................................................225

Phoning..................................................................................................226

Using Different Phone Types ..................................................................227

COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018 7

Incoming Calls.........................................................................................229

Accepting Incoming Calls ...................................................................229

Taking over a Call (Pick-up)................................................................230

Taking over a Call (Call Take-over).....................................................231

Accepting Door Call and Opening the Door .......................................232

Accepting an Alarm Call and Confirming the Alarm ...........................233

Call Waiting Calls ....................................................................................235

Rejecting a Call Waiting Call ..............................................................235

Accepting the Call Waiting Call...........................................................236

Disconnecting the Current Call and Accepting the Call Waiting Call..237

Outgoing Calls.........................................................................................238

Initiating an Internal Call .....................................................................240

Initiating an External Call....................................................................241

Initiating an External Call with Calling Line Identity Restriction ..........241

Initiating Private Exchange Line Access.............................................243

Initiating Private Exchange Line Access without a PIN ......................244

Initiating Targeted Exchange Line Access..........................................245

Force Public Exchange Call for Automatic Exchange Line Request ..246

Initiating Targeted VoIP Access ..........................................................247

Initiating Calls with Project Assignment..............................................248

Calling a Door and Opening the Door ................................................249

Initiating InterCom Announcement/Hands-Free .................................250

Initiating Loudspeaker Announcement ...............................................251

8COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018

Unsuccessful Outgoing Calls ..................................................................253

Initiating Internal Callback on Busy ....................................................253

Initiating External Callback on Busy ...................................................255

Deleting Callback on Busy..................................................................257

Initiating Reservation of Exchange Line on Busy ...............................258

Initiating Internal Callback on No Response.......................................259

Initiating External Callback on No Response .....................................260

Initiating Priority Call for Do-Not-Disturb.............................................261

Query Calls .............................................................................................262

Initiating a Query Call .........................................................................262

Ending a Query Call ...........................................................................264

Toggling between Conversations........................................................264

Ending One of the Two Calls ..............................................................265

Connecting Both Communication Partners ........................................266

Initiating Query Call to Third Subscriber.............................................267

Transferring .............................................................................................270

Transferring with Announcement........................................................270

Blind Transfer (Transferring without Announcement) .........................272

Placing Communication Partner in Waiting Loop ...............................273

Calling a Third Subscriber and Transferring to an Active Communication

Partner................................................................................................274

Parking the Call Internally (Call Parking)............................................276

Unparking the Call (Call Parking) .......................................................278

Conference Calls.....................................................................................279

Initiating Conference Calls..................................................................279

Initiating Toggling between Conversations during a Conference Call 280

Connecting Both Conference Call Partners........................................281

Ending Conference Call......................................................................282

COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018 9

Short Reference ....................................................................................283

Alarm.......................................................................................................286

Reservation of Exchange Line on Busy ..................................................290

Force Public Exchange Call for Automatic Exchange Line Request.......291

Call Waiting .............................................................................................292

Time and Date (of the PBX) ....................................................................293

Do-not-Disturb.........................................................................................294

Automatic Reception ...............................................................................295

Baby Call/Hotline.....................................................................................296

Call Through............................................................................................297

Remote Configuration (Releasing)..........................................................298

Hook Flash Timing ..................................................................................299

Follow-me................................................................................................300

Call Deblocker (Incoming).......................................................................303

Call Allowance Account...........................................................................304

Outgoing Calls.........................................................................................305

Call Data (Single Call Record) ................................................................307

Targeted Exchange Line Access.............................................................308

Targeted VoIP Access .............................................................................309

Groups ....................................................................................................310

Hotel Functions .......................................................................................312

Identification (IPv4 Address, Subnet Mask, Gateway, DHCP Client) ......313

InterCom Announcement/Handsfree Speaking.......................................316

Conference..............................................................................................317

10 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018

Configuration Switchover ........................................................................318

Loudspeaker Announcement ..................................................................319

Emergency Call Announcement..............................................................320

Call Parking.............................................................................................321

Multi-Path Call Forwarding......................................................................323

Pick-up and Call Take-over .....................................................................326

PIN ..........................................................................................................327

Private (Personalised) Exchange Line Access .......................................328

Project Assignment .................................................................................329

Relay .......................................................................................................330

Query and 3rd Call ..................................................................................333

Query and Transfer .................................................................................335

Callback on Busy ....................................................................................337

Callback on No Reply..............................................................................338

Call Forwarding for External Numbers ....................................................339

Call Forwarding for Groups .....................................................................345

Call Forwarding for Subscribers..............................................................350

Call Restrictor (Incoming)........................................................................353

Announcement before Answering ...........................................................354

Door Functions........................................................................................355

Voice Mailbox ..........................................................................................356

Music on Hold and Announcement .........................................................366

Wake-up Functions .................................................................................368

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