Limited Lifetime Warranty
WHAT THE WARRANTY COVERS:
Central Aquatics (Company) warrants this product (see Exclusions below) to the
original purchaser against defective material and workmanship that occurs during
normal in-home use for the life of the product. Company will, at Company’s option,
either repair or replace same without charge (but no cash refunds will be made).
EXCLUSIONS:
1. Damage resulting from accident, misuse, abuse, lack of reasonable care,
subjecting the product to any but the specified electrical service, other than
normal and ordinary use of the product, subjecting the product to abnormal
working conditions or any other failure not resulting from defects in materials
or workmanship.
2. Damage resulting from modification, tampering with or attempted repair by
anyone other than the Company.
3. Transfer of product to someone other than the original consumer purchaser.
4. The warranty is not valid for components subject to wear.
FOR WARRANTY OR TECHNICAL SERVICE:
1. Contact the Company by mail or telephone: Central Aquatics, 5401 West
Oakwood Park Drive, Franklin, WI 53132. Telephone: (888) 255-4527 to obtain
a return authorization number.
NOTE: Be sure to provide contact information when requesting return
authorization number.
2. Deliver, mail or ship the product, together with a copy of the original bill of sale,
to: Central Aquatics, 5401 West Oakwood Park Drive, Franklin, WI 53132
You must pay any postage, shipping charges, insurance costs and other expenses
to return the product to Central Aquatics, Franklin, WI 53132. However, if the
necessary repairs are covered by the warranty, Company will pay the return
shipping charges to any destination within the United States or Canada.
LIMITATION OF IMPLIED WARRANTIES AND EXCLUSION OF CERTAIN DAMAGES:
THE COMPANY DISCLAIMS LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY, WITH RESPECT TO THIS
PRODUCT. THIS WRITING CONSTITUTES THE ENTIRE AGREEMENT OF THE PARTIES
WITH RESPECT TO THE SUBJECT MATTER HEREOF; NO WAIVER OR AMENDMENT
SHALL BE VALID UNLESS IN WRITING SIGNED BY THE COMPANY.
Some states do not allow the exclusion or limitation of consequential damages,
so the above limitation or exclusion may not apply to you.
SAFETY STANDARDS:
•This appliance is intended for indoor household use only.
•ALWAYS disconnect all immersed electrical equipment from power source before
placing hands in water.
•ALWAYS maintain adequate water levels as stated in “SET-UP”
•DO NOT use product if either the cord or the product appear damaged.
•DO NOT operate or leave product plugged-in when outside of water.
•
DO NOT operate the heater without the rubber guard on the bottom of the heater.
TROUBLESHOOTING PROBLEMS
If problems are encountered:
If the appliance has been installed for 24 hours or more, and the temperature of
the water is still much lower than the required temperature, proceed as follows:
•Be sure to use a quality, accurate thermometer to monitor water temperature.
•Make sure that the temperature has been set to the correct value.
•Make sure that the appliance is plugged in and is receiving power.
•Make sure that the appliance is submerged at least to the “MINIMUM
WATER LEVEL” line.
•Make sure the water circulation around the appliance is adequate.
•Make sure that the volume of the aquarium falls within the range indicated on
the label attached to the appliance.
•Make sure that the glass is not covered with lime scale. If necessary remove
scale after the appliance has been unplugged.
If the temperature is too high, after the appliance has been working for 24 hours
or more, proceed as follows:
•Make sure that the temperature has been set to the correct value.
•Check whether too much water has evaporated, consequently reducing the
volume to such an extent that it no longer falls within the range given on the
label. If this is the case, add water immediately.
