Allworx Connect Series Manuel utilisateur
Allworx® ConnectTM Server Family
Installation Guide
Version F Updated June 21, 2018
Allworx® ConnectTM Server Family
Installation Guide
Allworx® Connect™ Server Family Installation Guide
Page ii 866.ALLWORX * +1 585 421 3850
www.allworx.com
Version: F Revised: June 21, 2018
Copyright
Documentation
©2017 Allworx Corp, a Windstream company. All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopy, recording, or otherwise without the prior written permission of Allworx Corp.
Software
Software in this product is Copyright 2017 Allworx Corp, a Windstream company, or its vendors. All
rights are reserved. The software is protected by United States of America copyright laws and
international treaty provisions applicable worldwide. Under such laws, the licensee is entitled to use
the copy of the software incorporated with the instrument as intended in the operation of the product
in which it is embedded. The software may not be copied, decompiled, reverse-engineered,
disassembled, or otherwise reduced to human-perceivable form. This is not the sale of the software or
any copy of the software; all right, title, ownership of the software remains with Allworx or its vendors.
Warranty
This warranty shall not apply to any products to the extent the defect or non-conformance is due to (A)
accident, alteration, abuse, misuse, or repair not performed by Allworx, (B) storage other than
specified, (C) failure to comply with applicable environmental requirements for the products.
Environmental Conditions
Allworx servers and phones:
Operating:
Temperature
Relative Humidity
+5° to 40° C / +41° to +104° F
5 to 90% (non-condensing)
Storage:
Low Temperature Point
High Temperature Point
High Relative Humidity Point
-40° C / +40° and any convenient humidity
+66° C / +150° 15% RH
+32° C / +90° 90% RH
Allworx® Connect™ Server Family Installation Guide
866.ALLWORX * +1 585 421 3850 Page iii
www.allworx.com
Version: F Revised: June 21, 2018
Trademarks
The following trademarks are owned by Allworx:
Revision History
Allworx® Verge™ IP phone series
Allworx® 92xx™ IP phone series
Allworx® Verge™ 9304
Allworx® Verge™ 9308
Allworx® Verge™ 9312
Allworx® Verge™ 9318Ex
Allworx® Reach™
Allworx® Reach Link™
Allworx® Extend™
Allworx® Interact™
Allworx® Interact™ Professional
Allworx® Interact Sync™
Allworx® View™
Allworx® View™ ACD
Allworx® OfficeSafe™
Allworx® Migrate™
Allworx® Connect™ servers
Allworx® Connect™ 731 server
Allworx® Connect™ 536/530 server
Allworx® Connect™ 536 server
Allworx® Connect™ 530 server
Allworx® Connect™ 324/320 server
Allworx® Connect™ 324 server
Allworx® Connect™ 320 server
Revision Date Description
A 03-JAN-2015 New Release
B 01-SEP-2015 Clarified mounting instructions
C 02-MAR-2017 Added Replaceable Battery Caution and translations
D 06-JUL-2017 Updated the Setup > Configure the Connect Server section.
Added Appendix A Restore Factory Defaults
E 17-MAY-2018 Added Accessories > Line In/Out specifications.
F 21-JUN-2018 Updated Introduction > Important Safety Instructions
Allworx® Connect™ Server Family Installation Guide
Page iv 866.ALLWORX * +1 585 421 3850
www.allworx.com
Version: F Revised: June 21, 2018
Allworx® Connect™ Server Family Installation Guide
866.ALLWORX * +1 585 421 3850 Page v
www.allworx.com
Version: F Revised: June 21, 2018
Contents
1 - Introduction ............................................................................................................. 1
1.1 - Who Should Read this Guide ..................................................................................................................... 1
1.2 - Guide Purpose ................................................................................................................................................. 1
1.3 - Guide Organization ........................................................................................................................................ 1
1.4 - Equipment Requirements ............................................................................................................................ 2
1.5 - Allworx System Software Compatibility ................................................................................................. 3
2 - Overview ..................................................................................................................5
2.1 - Packing List ....................................................................................................................................................... 5
2.2 - Front Chassis Views ........................................................................................................................................ 5
2.2.1 - Connect 731 Server ............................................................................................................................. 5
2.2.2 - Connect 536 Server ............................................................................................................................. 6
2.2.3 - Connect 530 Server ............................................................................................................................. 6
2.2.4 - Connect 324 Server ............................................................................................................................. 6
2.2.5 - Connect 320 Server ............................................................................................................................. 7
2.3 - Rear Chassis Views ......................................................................................................................................... 7
2.3.1 - Connect 731 Server ............................................................................................................................. 7
2.3.2 - Connect 500 Series Server ................................................................................................................ 7
2.3.3 - Connect 300 Series Server ................................................................................................................ 8
2.4 - Physical and Environmental Specifications ........................................................................................... 8
3 - Mount the Connect Server ..................................................................................... 9
3.1 - Tabletop or Shelf ............................................................................................................................................ 9
3.2 - Rack Mount .....................................................................................................................................................10
3.3 - Wall Mount .....................................................................................................................................................11
4 - Setup ...................................................................................................................... 13
4.1 - Install Checklist ..............................................................................................................................................13
4.2 - Electrical Connections .................................................................................................................................14
4.2.1 - Chassis Ground ...................................................................................................................................14
4.2.2 - Power Connection ..............................................................................................................................14
4.2.3 - Safe Mode Sequence ........................................................................................................................15
4.3 - Configure the Connect Server ................................................................................................................15
4.4 - Connect the Network Ports ......................................................................................................................19
Allworx® Connect™ Server Family Installation Guide
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Version: F Revised: June 21, 2018
4.5 - Install Analog Telephony Ports ...............................................................................................................20
4.6 - Install the T1 Line ..........................................................................................................................................20
5 - Accessories (Optional) .......................................................................................... 23
5.1 - Line In/Out ......................................................................................................................................................23
5.2.1 - Relays ......................................................................................................................................................24
5.2.2 - Line Out ..................................................................................................................................................24
5.3 - Serial Port .........................................................................................................................................................24
6 - Troubleshooting .................................................................................................... 25
7 - Regulatory Notices ............................................................................................... 27
7.1 - FCC Part 68 ......................................................................................................................................................27
7.2 - Industry Canada ............................................................................................................................................27
7.3 - Radio and Television Interference ..........................................................................................................28
Allworx® Connect™ Server Family Installation Guide
866.ALLWORX * +1 585 421 3850 Page 1
www.allworx.com
Version: F Revised: June 21, 2018
Chapter 1 Introduction
The Allworx ® ConnectTM Server Family Installation Guide instructs Allworx administrators on the
setup and installation of the Connect server:
• unpacking the Connect server and accessories.
• mounting the Connect server:
• on a tabletop or shelf.
• in a rack.
• on a wall.
• performing electrical connections.
• configuring the Connect server.
• connecting the network ports.
• installing telephones.
• installing T1 (Connect server model 731 only).
• connecting accessories.
1.1 Who Should Read this Guide
This guide is for Allworx administrators that:
• install and maintain Allworx servers.
• understand computer networking and basic telephony.
• completed the Allworx Partner technical training.
1.2 Guide Purpose
The purpose this guide is to advise Allworx administrators on the set up, configuration, and installation
of a Connect server.
1.3 Guide Organization
This guide describes:
• requirements necessary to perform the operations described within the document.
• steps necessary to setup and install the Connect server.
Allworx® Connect™ Server Family Installation Guide
Page 2 866.ALLWORX * +1 585 421 3850
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Version: F Revised: June 21, 2018
1.4 Equipment Requirements
The table below is a complete list of equipment and requirements necessary to perform all operations
identified in this Installation Guide.
Equipment Requirements
PC • Running OS (with latest service pack)
• Windows 7 32-bit SP1
• Windows 7 64-bit SP1
• Windows 8 32-bit
• Windows 8 64-bit
• Windows 8.1 32-bit
• Windows 8.1 64-bit
• Windows 10 32-bit
• Windows 10 64-bit
• RAM minimum: 2 GB
• Monitor resolution: 1024 x 768 (XGA)
• Internet connection
Allworx server • Server Software 8.0
• Administration permissions and passwords for each Allworx server.
• IP Address or DNS name of each Allworx server.
Allworx Portal • Login permissions and password
Supported Web Browsers • Microsoft Internet Explorer 11 (latest release with auto upgrade enabled)
• Microsoft Edge
• Google Chrome (Latest Release)
• Mozilla Firefox (Latest Release)
Allworx Server Administrator’s
Guide
The guide that describes the features and functionality of the Allworx System Software. This guide
is available at: https://allworxportal.com/.
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