Alcatel X51 R2 Instructions de montage
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Alcatel 4610 IV
Release 3.0
User's reference manual
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WHEN YOU NEED HELP
If you contact our Technical Support Line, please have
the following information: The Name and Version number
of the product about the which you are calling: i.e. Alcatel
4610 IV, Release 3.0.18
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Table of Contents
1 Introduction 7
1.1 How to Use the Manual 7
1.2 The Presentation Principle 8
1.3 The System dministrator 9
2 Helpful Terms 13
Feature List 16
3 dministration 17
3.1 General Hints 17
Specific Key Functions 17
Entering the Administration Menu 18
3.2 Overview of dministrative Functions 19
Change of Administrator Pass ord 21
Set Time and Date 22
Define Opening Hours 24
Select Language 26
S itch Opening/Closing Hours 28
Overvie of System Administration Parameters 29
3.3 utomated ttendant 30
What is an 'Automated Attendant'? 30
Modify Opening Hours Menu 32
Record Main Menu 37
Record Company Greeting 39
Modify Submenu 41
Record Submenu 44
Change Default Function 46
Short Cut 48
Common Mailbox 50
Operator's Number 51
'Press Star' Question 53
Change Transfer Type 54
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Function for 'Non Existing Mailbox' 56
Record 'Good Bye Announcement' 58
'Select Language' Question 59
FAX S itch 60
Modify Closing Hours Menu 61
Copy Opening Hours Menu 62
3.4 Infobox/ udiotex 63
Modify Infobox 64
Record Infobox 65
Modify Function 66
Delete Infobox 68
3.5 Mailbox dministration 69
Install Mailbox 71
Modify Mailbox 72
Reset the Pass ord 73
Change Notification Type 74
Delete Mailbox 75
Enable/Disable Ans er Only Mode 76
S itch Standard/Guest Mode 78
Record Notification Announcement 79
Distribution List 80
Create Distribution List 81
Listen/Modify Distribution List 82
Broadcast 83
Overvie of Mailbox Parameters 84
3.6 Statistics 85
Mailbox-Statistics 87
Infobox-Statistics 88
Clear Statistics Counters 89
Automated Attendant-Statistics 90
System Utilisation-Statistics 91
Largest Mailboxes-Statistics 94
3.7 Read SW-Version 95
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4 Voice Mail Functions 96
4.1 General Hints 98
Play Back Control 99
Recording Control 100
4.2 Overview of Functions: Standard Mode 101
Open the Mailbox 102
Open the Mailbox the First Time 104
Listen to Ne Messages 107
Listen to Archived Messages 108
Send a Copy of a Message 109
Reply to a Message 110
Send a Message 111
Dial by Name 112
Distribution List 113
Create Distribution List 114
Listen/Modify Distribution List 115
Check the Receipt of a Message 116
Record the Personal Greeting 117
3 Greetings ON/OFF 118
Record 3 Personal Greetings 119
Modify 3 Personal Greetings 121
Select Personal Greetings 122
Record the Name 123
Notification Number 124
Notification Schedule 126
Notification ON/OFF 128
Notification Call/Remote Consultation of the Mailbox 129
Change of your Personal Pass ord 130
Select your Language 131
Enable/Disable Ans er Only Mode 132
Information Service 133
4.3 Overview of Functions: Guest Mode 134
Open the Guest Mailbox the First Time 136
Guest Mailbox: Listen to Messages 137
Guest Mailbox: Remote Consultation 138
5 Overview of utomated
ttendant Parameters 139
6 Index 140
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1 Introduction
By covering voice processing requirements, the Alcatel 4610 IV helps the
customers of small and medium enterprises to get out more of their
business - especially ith regard to the areas "Greeting", and "MobilĆ
ity". These specific solutions are called applications. The follo ing geĆ
neric applications are available:
•Voice mail / Voice Messaging
•Automated Attendant
•Infobox / Audiotex
The Alcatel 4610 IV provides in Alcatel Office PBXs for hotel applications
an integrated voice messaging solution for guests and staff of hotels and
related markets.
The intended audience of this manual are people in charge of the adĆ
ministration of the Alcatel 4610 IV.
This manual describes the procedures and commands to customize your
specific configuration to the needs of your organization and to keep the
'voice image' of your company al ays up to date.
As more technical details might be interesting for the administrator than
for the mailbox user, this manual contains additional information in
relation to voice mail and voice messaging as ell as 'technical details'
about functions (see clause 1.2 "The presentation principle").
1.1 How to Use the Manual
It is presumed that the Alcatel 4610 IV is installed and the basic configuĆ
ration is done by authorized maintenance staff.
All chapters hich refer to the handling and configuration of the Alcatel
4610 IV are structured according to the tasks to be done either by the
user or the system administrator such as creation or modification of a
mailbox, the Automated Attendant or an Infobox.
By using the table of contents you can quickly locate any feature or conĆ
figuration parameter you ant. For more complex parameters you can
find a practical example.
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1. The Presentation Principle
The follo ing presentation principle is used in this guide.
Name of the option
Explanation of the option
Description
of the maĆ
nipulation
Useful
hints
!
Press or dial
Listen
Pass ord
Record
Message
aiting
Open the
Hang up
Call
This icon ill dra your attention to arnings.
Technical details
Enter
administration
menu
Icons in the description box on the leftĆhand side are representing
the required manipulations or system actions.
Description box
Keys to be pressed are represented by e.g. <1>.
Names of menus to be selected are represented by
e.g. 'Ne messages'.
mailbox
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1.3 The System Administrator
To be system administrator is a very responsible task. A high percentage
of good acceptance of the system by the customer as ell as by your
o n organization lies in your hands. Here are some hints to give you a
good start:
Voice Mail and Voice Messaging:
•When the system as set into operation the first time:
Standard Mailbox
- Make sure that all users have their user guide available.
- Organize a common user training. Users feel more comfortĆ
able in using their mailboxes during their daily business, hen
they understand the principles.
Point out the benefits ho voice messaging can ease commuĆ
nication.
-Demonstrate the functionality and ho to access the mailbox
from intern your company and from outside.
-Explain ho they can form their greeting. Give them examples,
some are listed in the box belo .
Examples:
'Hello! This is the mailbox of .... (name). I am out of my
office until ........ o'clock, inspecting our construction sites.
Please leave me a personal message. I'll return your call
ithin 4 hours. If you need assistance, press 0 no .'
'Hello, you have reached the personal mailbox of .... (name).
Today you can reach me again in the office at ... o'clock. In
urgent cases you can reach me at .... (telephone number). Also
my colleague .... (name) at extension ......... (extension number)
ill be happy to help you. If you prefer to leave me a
message, please do so no '.
Ce manuel convient aux modèles suivants
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Table des matières
