Alcatel 4020 Manuel utilisateur
User Guide for Alcatel Telephone
Premium Phone Features For 4020
1
Premium Phone Features For 4020
The Alcatel 4020 set is equipped with the following elements :
1. Handset
2. Loudspeaker
3. Alphanumeric display 20 characters
4. Information key
5. System programmed key
6. Programmable key associated with a pictogram
7. Voice mail indicator
8. Call transfer key
9. Voice / Text indicator
10. Release key
11. Phonebook key
12. Alphabetical keyboard for call by name only
13. Mute key
14. Numbering keypad (12 keys)
15. Hands free key
User Guide for Alcatel Telephone
Premium Phone Features For 4020
2
Transfer
Line 2
FWD
(A) System Programmed Key for 4020
Line 1
CONF
Broker
Voice Mail Transfer
Redial Save Redial
(B) Audio Key
Information : to go into programming mode or to display information on your
terminal
Directory : to access your personal directory.
Mute
(Secret)
:
to isolate you from your correspondent
Message : to access the various message
services
Hands-free : you don’t need to use the receiver
Loudspeaker : to share a conversation
End : to terminate a call or programming
Transfer : to transfer a call to another terminal (multi-line mode)
Reduce loudspeaker
Increase loudspeaker
User Guide for Alcatel Telephone
Premium Phone Features For 4020
3
Contents
Name of Operation Page No.
1. How to handle several calls 4
2. Call Back 4
3. Call by name 4
4. Call Pick-up
(a) Group Call Pick-up 4
(b) Direct Call Pick-up 4
5. Call Transfer 5
6. Broker Call 5
7. Call Waiting 5
8. Call Forward
(a) All Calls 5
(b) Forward on Busy 6
(c) Forward on No-answer 6
(d) Forward on Busy/No-answer 6
9. Call Park 7
10. Three-way Conference (3 Parties) 7
11. Phone Setting
(a) Change password 7
(b) Adjusting the ringing melody 7
(c) Adjusting the loudspeaker volume 7
(d) Adjusting the display brightness 8
(e) Appointment reminder 8
12. Phone Directory
(a) Create new phonebook 8
(b) Calling using a phonebook 8
(c) Create a program key 9
(d) Calling using program key 9
(e) Using system speed phonebook 9
13. Voice Mail System 10
User Guide for Alcatel Telephone
Premium Phone Features For 4020
4
.
When second call is completed, press
to cancel the first call on hold
The first call will recover automatically
Hang up to terminate the call
1. How to handle several calls
If
Press
Line 1
Line 2
engaged, the second call comes in
key once
Then, the first call is put on hold automatically and
from to
2. Call Back (The destination Ext. No. is busy)
Dial □
2
The destination Ext. No. will call back automatically
3. Call by name
Line 1 icon changed
Open the flap to use the keypad
Type the correspondent’s name, surname first, on the keypad
If the name entered does not contain any spaces, the search is automatically
made on the name
In all cases:
a. Press
to correct errors
b. Press to run the search, the display proposes the first name found.
c. When the required name is displayed, press enter
Press to end the process
key call the no.
4. Call Pick-up
(a) Group Call Pick-up (A telephone in your pick-up group is ringing)
Dial □
3
(b) Direct Call Pick-up (A telephone not in your pick-up group is ringing)
Dial □
# □
3 □
0 + Ext. No.
User Guide for Alcatel Telephone
Premium Phone Features For 4020
5
5. Call Transfer
Transfer call to other extension
Make a call or receive a call
Press
Transfer key
Dial the other party’s extension no. (Press Transfer
at anytime)
Press key or
key to cancel the operation
6. Broker Call
Switch call to other extension in one line
When you connected one line, press
another Ext. No. directly
Transfer
to hold the line one and dial
Another line is connected, press
Two lines can be switched.
Broker key
7. Call Waiting (camp on busy Ext. No.)
Dial □
8 if you want to interrupt the Destination Ext. No. on busy line.
To pick up the line
Press Line 1 or Line 2 to pick the call.
8. Call Forward
(a) Forwarding calls to other extension (All Calls)
Activate:
Press FWD key or Dial □
* □
4
Dial Ext. No. to forward your incoming call to your Destination Ext. No.,
then
Cancel:
Press FWD key or Dial □
* □
8 +
User Guide for Alcatel Telephone
Premium Phone Features For 4020
6
(b) Forwarding calls to other extension (Forward on Busy)
Activate:
Dial □
* □
5
Dial Ext. No. to forward your incoming call to your Destination Ext. No.,
then
Cancel:
Dial □
* □
8 +
(c) Forwarding calls to another no. (Forward on No-answer)
Activate:
Dial □
* □
6
Dial Ext. No. to forward your incoming call to your Destination
Ext. No., then
Cancel:
Dial □
* □
8 +
(d) Forwarding calls to another no. (Forward on Busy/No-answer)
Activate:
Dial □
* □
7
Dial Ext. No. to forward your incoming call to your Destination Ext.
No., then
Cancel:
Dial □
* □
8 +
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Premium Phone Features For 4020
7
9. Call Park –you can “park” a call in order to retrieve the call at a different terminal.
Activate:
Press Transfer + □
2 □
1 + “Own Ext. No.” or stationed Ext. No.
Retrieve:
Own Extension : Dial □
2 □
1
Other Extension : Dial □
2 □
1 + “Own Ext. No.” or stationed Ext. No.
10. Three-way Conference (3 Parties)
Make a call or receive a call
Press Transfer
key
Dial the other party’s Ext. No. or press □
9 + External No.
After second line is connected, press CONF key
11. Phone Setting
(a) Change password
Dial□
# □
7 + old password + enter new password twice +
(Default password is User’s Extension No.)
(b) Adjusting the ringing melody
(Remark : You can choose the ringing tone of your phone.)
Press key
Press key to select and confirm the tone
Press key to end the process
(c) Adjusting the loudspeaker volume
Press loudspeaker key to hear the tone
Press key to increase the volume level or
Press key to decrease the volume level
Press key to end the process
User Guide for Alcatel Telephone
Premium Phone Features For 4020
8
(d) Adjusting the display brightness
Dial □
# □
2 □
7
Press key to show lowest brightness or
Press key to show highest brightness
Press key to end the process
(e) Appointment reminder
Dial □
# □
5 + Time (hh + mm) (format: 24 hours)
12. Phone Directory
(a) Create new phonebook
(Remark : The new phonebook will over-write the existing phonebook, max 12 memories of
each phone set)
Press key
Press key
Press □
2 key
Press key
Press □
2 key
Dial the internal or external number you want to store
(If external no., dial □
9 first)
Press key
Press key
Select a key on phone(□
0 to □
9 , □
* or □
# ) for one memory
Press to end the process
(b) Calling using a phonebook
Press key and then press the key on the keypad where you have
programmed the number
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Premium Phone Features For 4020
9
(c) Create a program key
Press key
Press key
Press □
2 key
Press key
Press □
1 key
Dial the program code or internal Ext. No. or External No. you want to
store (If external no., dial □
9 first)
Press key
Select a program key for one memory
Program keys
System program keys
Press to end the process
(d) Calling using program key
Certain you have programmed the telephone no. on the program key
Press the program key of your choice
The call will be made automatically
The display screen will show the number being called
Hang up after conversation
(e) Using System Speed Phonebook
(Remark : Code programmed already by Admin. Dept –Max 100 memories.)
Dial □
1
Dial the pre-set code.
After seconds, line will connect automatically.
User Guide for Alcatel Telephone
Premium Phone Features For 4020
10
Voice Mail System –4635
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