Alarmcom ADC-W115C Manuel utilisateur
Alarm.com Smart Chime
Installation Guide
ADCW115C
Pre-installation
checklist
• ADC-W115C
Alarm.com Smart Chime (included)
• Standard non-switched
electrical outlet
• Broadband Internet connection
(cable, DSL, or fiber optic),
with a Wi-Fi router
• A computer, tablet, or smartphone
with Internet access is required
• An Alarm.com Wi-Fi connected device
• An Alarm.com account with a service
package that supports video
1
Overview
Designed to work seamlessly with the Alarm.com
platform, the ADC-W115C serves as a robust
Wi-Fi extender and customizable wireless
doorbell chime. Simply plug the ADC-W115C into
a wall outlet, pair with the existing router, add to
an account, add a doorbell camera, and enjoy
boosted network signals that provide
instantaneous chime notifications.
2
❶Antennas
❷Power LED
❸Router LED
❹ Devices LED
❺WPS LED
❻Speaker
❼Reset button
❽WPS button
3
❶
❶
❷
❹❺❼
❽
❻
❸
Connect the
Alarm.com Smart
Chime to your
Wi-Fi network
Choose the appropriate installation
wizard (customer or technician) below
or proceed to the AP mode or WPS
mode section to begin adding
the chime.
Customer - Mobile App
Installation Wizard
❶Log in to the Mobile App. You will need
the username and password of the
account to log in.
❷Tap the navigation menu.
❸Tap + Add Device > Video Camera >
Enter MAC Address. (If you do not see
the Add Device option, please use the
AP mode or WPS mode instructions
below to complete your installation.)
❹Follow the on-screen instructions to
finish adding the chime.
Service provider technician -
MobileTech installation
❶Log in to MobileTech.
❷Select the customer’s account.
❸Tap Quick Actions > Add Device >
Smart Chime.
❹Follow the on-screen instructions
to finish adding the chime.
WPS mode
To ensure sufficient Wi-Fi signal,
complete these steps with the chime
in close proximity to your router.
❶Plug the Alarm.com Smart Chime into
a non-switched electrical outlet.
Wait for the Power LED to change
from blinking to solid.
❷Press and hold the WPS button for
approximately five seconds or until the
LED changes from blinking rapidly to
blinking slowly.
❸Activate WPS mode on your router.
Consult your router’s user guide for
more information. The Alarm.com
Smart Chime will begin to connect to
the Wi-Fi network. The Smart Chime’s
Router LED will begin blinking when a
connection is established and will
4
become solid when an Internet
connection is successfully established.
❹Add the device to the account by either
selecting the account in MobileTech or
by using a web browser and entering
the following URL:
www.alarm.com/addcamera (you will
need the customer username
and password).
❺Begin the installation by entering the
Alarm.com Smart Chime’s MAC
address, located on the back of the
chime or on the packaging.
❻Follow the on-screen instructions
to finish adding the chime.
You can now unplug the chime and
install it in its final location.
AP mode
To ensure sufficient Wi-Fi signal,
complete these steps with the chime
in close proximity to your router.
❶Plug the Alarm.com Smart Chime into
a non-switched electrical outlet.
Wait for the Power LED to change
from blinking to solid.
❷On an Internet-enabled device, connect
to the Wi-Fi network “Chime Config
(XX:XX:XX)” where XX:XX:XX is the last
six characters of the Alarm.com Smart
Chime’s MAC address. The MAC
address and required Wi-Fi password
are located on the back of the chime,
on the packaging, or on the sticker
that is included in the packaging.
Note: This configuration network will
only be available when the device is
not connected to the home’s Wi-Fi
network. To switch to a different Wi-Fi
network, while actively connected
to the original network, use the
Alarm.com Smart Chime’s Wireless
Network Settings Page on the
Customer Website.
❸On the same device, open a web
browser and enter: http://connect.
alarm.com or http://192.168.173.1/ in
the URL field. Follow the on-screen
instructions to add the Alarm.com
Smart Chime to the Wi-Fi network.
The Router LED will begin blinking
when a connection is established
and will remain illuminated
when an internet connection is
successfully established.
❹Add the device to the account by
either selecting the account in
MobileTech or by using a web browser
and entering the following URL:
www.alarm.com/addcamera (you will
need the customer username and
password).
5
❺Begin the installation by entering
the Alarm.com Smart Chime’s
MAC address, located on the back of
the chime, on the packaging, or on
the sticker that is included in
the packaging.
❻Follow the on-screen instructions to
finish adding the chime.
You can now unplug the chime and
install it in its final location.
Connecting an
Alarm.com Wi-Fi
device to the
Alarm.com
Smart Chime
❶Unplug the Alarm.com Smart Chime
and move it to a non-switched
electrical outlet between your home
router and your Alarm.com
Wi-Fi devices. Wait for the Power LED
to change from blinking to solid.
❷If the Router LED begins blinking,
wait for the LED to change from
blinking to solid.
❸If the Router LED does not begin
blinking, your Alarm.com Smart Chime
is too far from your home router.
Identify a non-switched electrical
outlet closer to your home router and
return to step 1.
❹Once the Router LED is solid, you
can assess the strength of the signal
being received on the Alarm.com
Smart Chime’s Wireless Network
Settings Page.
Wi-Fi Protected Setup
(WPS) mode
❶Be sure to add the Alarm.com Smart
Chime to an Alarm.com account
before using WPS mode to add video
cameras or other Wi-Fi devices to
the Wi-Fi network.
❷To enter WPS mode, press and release
the WPS button on the Smart Chime.
❸The WPS LED will rapidly flash to
indicate that the device is in
WPS mode.
❹Press the WPS button on the device
you want to add to the Smart Chime’s
Wi-Fi network.
❺The Devices LED will flash three
times and will become solid upon
a successful pairing.
6
Accessing the
Alarm.com Smart
Chime’s wireless
network or chime
settings page
❶Log in to your account on the
customer website
❷Select Settings
❸Select Manage Devices
❹Find your Alarm.com Smart Chime
and press the Options button
❺Click Device Settings
❻Select either the Wireless Network
Settings or Chime Settings tab
7
Troubleshooting
If you are still having issues using the
Alarm.com Smart Chime, please try the
following troubleshooting options:
Verify your Alarm.com Smart Chime
is connected to your router’s
Wi-Fi network
Check your Alarm.com
Smart Chime’s Router LED:
Router LED is off
If the LED is not illuminated, the
connection to the router has been lost.
Check your router to ensure that it is
on. Next, try moving your Alarm.com
Smart Chime closer to the router to
confirm it is in range. If the connection
is not re-established, try connecting
your device to your Wi-Fi network
using WPS mode. To reconnect via AP
mode, follow the instructions listed in
the AP Mode section.
Router LED is blinking
If the Router LED is blinking, there is a
local connection to the router but no
internet connection. If you cannot
access the Internet using your router,
please contact your Internet Service
Provider to restore Internet access.
Verify the Devices LED
If your devices are connected to the
Alarm.com Smart Chime, the Devices
LED will be solid. If you have multiple
devices that are connected to the
Alarm.com Smart Chime, you can view
the currently connected devices on the
Alarm.com Smart Chime’s Wireless
Network Settings page on the
customer website. If the device
experiencing connectivity issues
is not listed or the Devices LED is off,
try reconnecting the device via WPS. If
this does not solve the problem, try
resetting the disconnected device and
reconnecting it using WPS mode.
Power cycle
Unplug the device from power for 10
seconds and plug it back in. Wait for
the Power and Router LEDs to become
solid before trying to use the device
again.
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