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Quick Start Guide
Ulysses 8116
16x Analog Output To download the latest version of Studio Matrix Designer, the Windows application
that controls all Studio Matrix hardware, go to: www.airtoolsaudio.com
Warranty and Service
The AirTools Limited Warranty
Symetrix, Inc. expressly warrants that the product will be free
from defects in material and workmanship for eighteen (18)
months from the date the product is shipped from the factory.
Symetrix's obligations under this warranty will be limited to
repairing or replacing, at Symetrix's option, the part or parts of
the product which prove defective in material or workmanship
within eighteen (18) months from the date the product is shipped
from the factory, provided that the Buyer gives Symetrix prompt
notice of any defect or failure and satisfactory proof thereof.
Products may be returned by Buyer only after a Return Authori-
zation number (RA) has been obtained from Symetrix. Buyer will
prepay all freight charges to return the product to the Symetrix
factory. Symetrix reserves the right to inspect any products
which may be the subject of any warranty claim before repair or
replacement is carried out. Symetrix may, at its option, require
proof of the original date of purchase (dated copy of original
retail dealer's invoice). Final determination of warranty cover-
age lies solely with Symetrix. Products repaired under warranty
will be returned freight prepaid via United Parcel Service by
Symetrix, to any location within the Continental United States.
Outside the Continental United States, products will be returned
freight collect.
The foregoing warranties are in lieu of all other warran-
ties, whether oral, written, express, implied or statutory.
Symetrix, Inc. expressly disclaims any IMPLIED warranties,
including fitness for a particular purpose or merchantabil-
ity. Symetrix's warranty obligation and buyer's remedies
hereunder are SOLELY and exclusively as stated herein.
This Symetrix AirTools product is designed and manufactured
for use in professional and studio audio systems and is not
intended for other usage. With respect to products purchased
by consumers for personal, family, or household use, Symetrix
expressly disclaims all implied warranties, including but
not limited to warranties of merchantability and fitness for a
particular purpose.
This limited warranty, with all terms, conditions and disclaim-
ers set forth herein, shall extend to the original purchaser and
anyone who purchases the product within the specified warranty
period.
Symetrix does not authorize any third party, including any dealer
or sales representative, to assume any liability or make any
additional warranties or representation regarding this product
information on behalf of Symetrix.
This limited warranty gives the buyer certain rights. You may
have additional rights provided by applicable law.
Note: Some Symetrix AirTools products contain embedded
software and may also be accompanied by control software
intended to be run on a personal computer. Said software is
specifically excluded from this warranty.
Limitation of Liability
The total liability of Symetrix on any claim, whether in contract,
tort (including negligence) or otherwise arising out of, connected
with, or resulting from the manufacture, sale, delivery, resale,
repair, replacement or use of any product will not exceed the
price allocatable to the product or any part thereof which gives
rise to the claim. In no event will Symetrix be liable for any
incidental or consequential damages including but not limited to
damage for loss of revenue, cost of capital, claims of custom-
ers for service interruptions or failure to supply, and costs and
expenses incurred in connection with labor, overhead, transpor-
tation, installation or removal of products, substitute facilities or
supply houses.
Servicing the Ulysses
If you have determined that your Ulysses requires repair ser-
vices and you live outside of the United States please contact
your local AirTools dealer or distributor for instructions on how to
obtain service. If you reside in the U.S. then proceed as follows.
Return authorization
At the Symetrix factory, Symetrix will perform in-warranty or
out-of-warranty service on any product it has manufactured for a
period of three (3) years from date of discontinued manufacture.
Before sending anything to Symetrix, please contact our
Customer Service Department for a return authorization (RA)
number. The telephone number is (425) 778-7728. Additionally
support is available via E-mail through tech@airtoolsaudio.com
or via the web site http://www.airtoolsaudio.com.
In-warranty repairs
To get your Ulysses repaired under the terms of the warranty:
1. Call us for an RA number (have the serial number, ship-
ping and contact information and description of the problem
ready).
2. Pack the unit in its original packaging materials.
3. Include your name, address, daytime telephone number, and
a brief statement of the problem.
4. Write the RA number on the outside of the box.
5. Ship the unit to Symetrix, freight prepaid. We do not accept
freight collect shipments.
Just do these five things, and repairs made in-warranty will cost
you only one way freight charges. We'll pay the return freight.
If you don't have the factory packaging materials, we recom-
mend using an oversize box. Wrap the unit in a plastic bag,
surround it with bubble-wrap, and place it in the box surrounded
by Styrofoam peanuts. Be sure there is enough clearance in the
box to protect the rack ears. We won't return the unit in anything
but Symetrix packaging for which we will have to charge you. If
the problem is due to operator misuse or error, you will have to
pay for both parts and labor. In any event, if there are charges
for the repair, you will pay for the return freight. All charges will
be COD unless you have made other arrangements (prepaid,
Visa or Mastercard).
Out-of-warranty repairs
If the warranty period has passed, you'll be billed for all neces-
sary parts, labor, packaging materials, and freight charges.
Please remember, you must call for an RA number before send-
ing the unit to Symetrix.
© 2003, Symetrix, Inc. All rights reserved. Printed in the United States of America. Symetrix Part Number 53ULYS-1A00. The information in this Quick
Start Guide is subject to change without notice. Symetrix, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor is
it liable for incidental or consequential damages resulting from the furnishing, performance, or use of this material. Mention of third-party products is
for informational purposes only and constitutes neither an endorsement nor a recommendation. Symetrix assumes no responsibility with regard to the
performance or use of these products. Under copyright laws, no part of this Quick Start Guide may be reproduced or transmitted in any form or by any
means, electronic or mechanical, without permission in writing from Symetrix, Inc. If, however, your only means of access is electronic, permission
to print one copy is hereby granted. Product names mentioned herein may be trademarks and/or registered trademarks of their respective owners.
