Airstream 2012 INTERSTATE Manuel utilisateur

INTRODUCTION

The Owners Manual for your new Airstream Motorhome is designed to respond

to the most frequent inquiries regarding the operation, function and care of the

many systems that make modern motor homing a joy.

The Airstream Interstate Motorhome is integrated into a Sprinter Van, designed

and manufactured by Sprinter. Operation of the Sprinter, its engine, power

train, and other related components are discussed in the Sprinter Operator’s

Manual and other literature provided by Sprinter. As a point of reference, those

systems discussed in the Sprinter literature are warranted by Sprinter or their

suppliers.

Airstream realizes our customers possess varying degrees of expertise in the

area of repairing and maintaining the appliances in their motorhome. For this

reason, the service and trouble-shooting information found in this manual is

directed toward those with average mechanical skills. We also realize you

may be more familiar in one area than you are in another. Only you know your

capabilities and limitations.

We want you to use this manual, and hope you will ﬁnd the information con-

tained in it helpful, however, should you ever feel you may be “getting in over

your head” please see your dealer to have the repairs made.

The operation and care of component parts such as, refrigerator, furnace, water

heater and others are brieﬂy explained in this manual. However, you will also

2012 INTERSTATEINTRODUCTION

ﬁnd the complete manufacturer’s information supplied in a packet included

with this manual.

Note: All information, illustrations and speciﬁcations contained in the literature

are based on the latest product information available at the time of publica-

tion approval. Airstream reserves the right to make changes if and when new

materials and/or production techniques are developed that can improve the

quality of its product, or when material substitutions are necessary due to

availability.

We have provided many important safety messages in this manual. Always

read and obey all safety messages.

Warning indicates a potentially hazardous situation that, if not

avoided, could result in death or serious injury.

CaUTiOn indicates a potentially hazardous situation that, if not

avoided, could result in minor or moderate injury.

nOTiCE: used without the safety alert symbol indicates a situation that could

result in property damage if not avoided.

NOTE: Important information regarding the maintenance of your recreational

vehicle.

(Optional)

This denotes items that may be an option on all or particular models. Additionally,

some optional items can only be included during the manufacturing phase and

cannot be added.

The inclusion of optional items does not imply or suggest the availability,

application suitability, or inclusion for any speciﬁc unit.

NOTICE: Your Sprinter Van Operator’s and Warranty Manuals contain im-

portant cautions, warnings, operational, and warranty information on the

Sprinter and its components. All information in the Sprinter manual should

be reviewed and followed for your safety. The Airstream Interstate Owner’s

Manual may provide addition information and tips on the use of the Van

as a motorhome, however, no information in the Airstream manual should

be interpreted as advice or directions to disregard or void the warnings,

cautions, or other information contained in the Sprinter’s manuals.

Important Safety Precautions

You’ll ﬁnd many safety recommendations on this page and throughout this

manual. The recommendations on the next two pages are the ones we

INTRODUCTION

consider to be the most important. Most are covered in depth in later sections

of this manual.

Mold (See page D-18)

There are mold and mold spores throughout the indoor and outdoor environment.

There is no practical way to eliminate all mold and mold spores in the indoor

environment; the way to control indoor mold growth is to control moisture.

Towing and Weight Distribution (See section B of this manual)

Weight distribution is an important factor when loading your motorhome. A

recreational vehicle with the cargo distributed properly will result in efﬁcient,

trouble-free towing. Be sure to follow the instructions in this manual.

Generator Safety (See page H-10)

Do not operate the generator in an enclosed building or in a partly enclosed

area such as a garage. Nor should the generator be operated while sleeping.

Be sure to follow all instructions and warnings in this manual and the generator

manufacturer’s manual.

Appliances and Equipment (See LP section on G-1 and Appliances on

page I-1)

The appliances (stove, outdoor grills, etc.) and equipment (hot water heater,

furnace generator, etc.) typically operate on propane gas. Propane gas is

ﬂammable and is contained under high pressure. Improper use may result in

a ﬁre and/or explosion. Be sure to follow all instructions and warnings in this

manual (see LP Plumbing section) as well as the speciﬁc owners’ manuals of

the appliances and equipment.

Tire Safety (See pages C-3 through C-5 and the Tire Safety Manual

Addendum)

Properly maintained tires improve the steering, stopping, traction, and load-

carrying capability of your vehicle. Under inﬂated tires and overloaded

vehicles are a major cause of tire failure. Be sure to read the Tire Safety Manual

Addendum included with your owner’s packet.

2012 INTERSTATEINTRODUCTION

Chemical Sensitivity

After you ﬁrst purchase your new recreational vehicle and sometimes after it

has been closed up for an extended period of time you may notice a strong

odor and chemical sensitivity. This is not a defect in your recreational vehicle.

Like your home, there are many different products used in the construction of

recreational vehicles such as carpet, linoleum, plywood, insulation, upholstery,

etc. Formaldehyde is also the by-product of combustion and numerous

household products, such as some paints, coatings and cosmetics. However,

recreational vehicles are much smaller than your home and therefore the

exchange of air inside a recreational vehicle is signiﬁcantly less than a home.

These products, when new or when exposed to elevated temperatures and/

or humidity, may “off-gas” different chemicals, including formaldehyde. This

off-gassing, in combination with the minimal air exchange, may cause you to

experience irritation of the eyes, nose, and throat and sometimes headache,

nausea, and a variety of asthma-like symptoms. Elderly persons and young

children, as well as anyone with a history of asthma, allergies, or lung problems,

may be more susceptible to the effects of off-gassing.

Most of the attention regarding chemical off-gassing surrounds formaldehyde.

Formaldehyde is a naturally occurring substance. It is also a key industrial

chemical used in the manufacture of the numerous consumer products which

we referred to above and used in the construction of recreational vehicles.

Trace levels of formaldehyde are also released from smoking, cooking, use of

soaps and detergents such as carpet shampoos, cosmetics, and many other

household products. Some people are very sensitive to formaldehyde while

others may not have any reaction to the same levels of formaldehyde. Amounts

released decrease over time.

Your Airstream motorhome was manufactured using low formaldehyde

emitting (LFE) wood products, which is the typical usage in the recreation

vehicle industry. Formaldehyde has an important role in the adhesives used

to bind wood products used in recreation vehicles. The wood products in

your motorhome are designed to emit formaldehyde at or lower than industry

guidelines and should not produce symptoms in most individuals.

While LFE wood products typically do not emit formaldehyde at a level that

would cause symptoms in most individuals, it is possible, though not likely, for

that to occur when the trailer is not properly ventilated. Ventilation is an essential

requirement for trailer use, for many reasons. Any effects of formaldehyde

can be greatly reduced by actions such as opening windows, opening roof

vents, running the air conditioner, or some combination thereof. In addition,

the emission of formaldehyde by these products naturally decreases rapidly

over time.

INTRODUCTION

Airstream strongly suggests that you take measures to properly ventilate your

motorhome on a regular basis.

Ventilation

To reduce or lessen exposure to chemicals from off-gassing it is of utmost

importance that you ventilate your recreational vehicle. Ventilation should occur

frequently after purchase and at times when the temperatures and humidity are

elevated. Remember off-gassing is accelerated by heat and humidity. Open

windows, exhaust vents, and doors. Operate ceiling and/or other fans, roof air

conditioners, and furnaces and use a fan to force stale air out and bring fresh air

in. Decreasing the ﬂow of air by sealing the recreational vehicle increases the

formaldehyde level in the indoor air. Please also follow the recommendations

contained in Chapter 2 regarding tips to avoid condensation problems. Many

of the recommendations contained in Chapter 2 will assist in avoiding exposure

to chemicals that off-gas.

If you have any questions with respect to proper ventilation of your motorhome,

please do not hesitate to contact your dealer or Airstream.

Chemical gassing is not a “Defect” in your recreational vehicle and is not

covered by the Limited Warranty. Please follow the recommendations in this

manual to address this concern.

Do Not Smoke

Finally, we recommend that you do not smoke inside your recreational vehicle.

In addition to causing damage to your recreational vehicle, tobacco smoke

releases formaldehyde and other toxic chemicals.

Medical Advice

If you have any questions regarding the health effects of formaldehyde, please

consult your doctor or local health department.

TABLE OF CONTENTS

A - 1

A. WARRANTY AND SERVICE

Warranty

Warranty Explanation

Service

Reporting Safety Defects

Maintenance Schedule

B. DRIVING

Weighing The Motorhome

Seat Belts

Trailer Towing & Driving Tips

Towing The Motorhome

Safety Check List

C. SPRINTER VAN

Component Identiﬁcation

Tire/Wheels

Changing a Tire

Wheel Simulator

D. CAMPING

Safety

Smoke/CO Alarm

LP Gas Detector

Overnight Stop

Extended Stay

Winter Traveling

E. EXTERIOR

Cleaning Exterior

Roadside Exterior Features

Curbside Exterior Features

Awning

F. INTERIOR FURNISHINGS

AND ACCESSORIES

Seats

Lounge/Bed, Dinette

Vinyl Floor

Cabinets

Wet bath

Galley/Lavatory Sinks

Interior Skin

Fabric

Shades

Countertops

Vents

Interior Bulbs

G. PLUMBING

LP (Liquid Petroleum) Gas

Water System

Water Pump

City Water Hookup

Exterior Shower

Faucets

Drain Valve Locations

Toilet

Storage and Winterizing

Drainage/Waste System

H. ELECTRICAL

120 Volt System

Energy Management System

GFI Breakers

Generator

12-volt Operation

Battery Disconnect

Monitor System

TV Antenna

Entertainment Center

Satellite System

Solar Power

I. APPLIANCES

Air Conditioner

Furnace

Refrigerator

Cooktop

Microwave Oven

Water Heater

Coffee Maker

J. SPECIFICATIONS

Dimensions

Capacities

INDEX

A - 1

WARRANTy AND SERvICE

AIRSTREAM MOTORHOME LIMITED WARRANTY

WARRANTY COVERAGE

Airstream Inc. (“Airstream”) warrants that it will repair or replace defects in

material or workmanship in any components of a new Airstream motorhome

purchased from an authorized Airstream dealer in the United States or Canada

for 36,000 miles (57,937 Kilometers) or a period of thirty-six (36) months from

the date the motorhome is ﬁrst delivered to the original retail purchaser. In order

to obtain coverage under this Limited Warranty, you must notify an authorized

Airstream dealership or Airstream of the warrantable defect no later than ten

(10) days following expiration of this Limited Warranty. Airstream’s obligation

to repair or replace defective materials or workmanship is the sole obligation of

Airstream under this Limited Warranty. Airstream reserves the right to use new

or remanufactured parts of similar quality to complete any warranty work.

LIMITATION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES ARISING UNDER APPLICABLE LAW, IF

ANY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE

HEREBY LIMITED IN DURATION TO THE TERM OF THIS LIMITED WARRANTY.

ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE HEREBY DISCLAIMED

BY AIRSTREAM. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW

LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY

NOT APPLY TO YOU.

WHAT IS NOT COVERED BY THIS LIMITED WARRANTY

This Limited Warranty does not provide coverage for any of the following:

1. Tires, batteries, stereo, television, range/stove, furnace, refrigerator, water

heater, microwave, generator, slide-out mechanisms, and other materials, parts

and components warranted by persons or entities other than Airstream. Please

refer to the warranties of component manufacturers for terms and conditions

of coverage;

2. Any part or component of the motorhome that was not manufactured or

installed by Airstream;

3. Normal deterioration due to wear or exposure, including but not limited to

rust, corrosion, oxidation, and cosmetic blemishes;

4. Normal maintenance and service items, including but not limited to light

bulbs, fuses, lubricants, sealants and seals, slide out adjustments, door adjust-

ments, and awning tension;

5. After-market equipment or accessories installed on the motorhome after

completion of manufacture by Airstream, or any defects or damage caused by

such items;

6. Motorhomes not purchased through an authorized dealer of Airstream mo-

torhomes, and motorhomes purchased directly or indirectly through auction,

salvage, repossession, or other non-customary sale means;

A - 2

WARRANTy AND SERvICE

A - 3

7. Defects or damage caused by, in whole or in part, or in any way related to:

a. Accidents, misuse (including off-road use), or negligence.

b. Failure to comply with the instructions set forth in any owner’s

manual provided with the motorhome.

c. Alteration or modiﬁcation of the motorhome except such altera

tions or modiﬁcations approved in writing by Airstream.

d. Acts of God or other environmental conditions, such as lightning,

hail, salt, or other chemicals in the atmosphere.

e. De-icing agents or other chemicals applied to the motorhome.

f. Failure to properly maintain or service the motorhome, includ

ing but not limited to the maintenance of lubricants, sealants, and

seals.

g. Condensation and the results of condensation including water

damage and the growth of mold or mildew. Mold and mildew are

natural growths given certain environmental conditions and are not

covered by the terms of this Limited Warranty.

h. Use of the motorhome other than for temporary recreation pur

poses, including but not limited to use of the motorhome for residen

tial, commercial, disaster relief, or rental purposes.

i. The addition of weight to the motorhome that causes the motor

home’s total weight to exceed applicable motorhome weight rat

ings, or addition of weight causing improper distribution of the

weight of the motorhome.

j. Failure to seek and obtain repairs in a timely manner.

k. Failure to use reasonable efforts to mitigate damage caused by

defects.

l. Failure to properly ventilate the motorhome.

m. Improper electric power supply or improper vehicle hookup to

other facilities.

n. Acts or omissions of any person or entity other than Airstream.

DISCLAIMER OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

Airstream hereby disclaims any and all incidental and consequential damages

arising out of or relating to the motorhome, including expenses such as trans-

portation to and from vehicle dealerships and Airstream repair facilities, loss of

time, loss of pay, loss of use, inconvenience, commercial loss (including lost

proﬁts), towing charges, bus fares, vehicle rental, service call charges, gasoline

expenses, incidental charges such as telephone calls and facsimile transmis-

sions, and expenses for lodging. This disclaimer is independent of any failure of

the essential purpose of any warranties provided with the motorhome, and shall

survive any determination that a warranty failed of its essential purpose. Some

states do not allow the exclusion or limitation of incidental or consequential

damages, so the above limitation or exclusion may not apply to you.

OBTAINING WARRANTY SERVICE

In order to obtain warranty service under this Limited Warranty, the owner must

A - 2

A - 3

WARRANTy AND SERvICE

do all of the following:

1. Owner and dealer representative must complete, sign, and return

the Customer Performance Checkout within 10 days from delivery

of the motorhome;

2. Notify Airstream or one of its authorized, independent dealers, of

any claimed defect within the warranty period or 10 days thereafter;

3. Provide notiﬁcation of a defect within 10 days of discovery of that

defect; and

4. Promptly return the motorhome to an authorized Airstream dealer

or Airstream for repairs.

If you believe a defect covered by this Limited Warranty still exists after an at-

tempted repair by an authorized Airstream dealer, you must contact Airstream

at the following address, specifying:

1. The complete serial number of the motorhome;

2. The date of original purchase and the date of original delivery;

3. The name of the selling dealer; and

4. The nature of the problem and the steps or service which have

been performed.

AIRSTREAM, INC. 419 West Pike Street P.O. Box 629 Jackson Center, Ohio

45334-0629 Attention: Owner Relations Department

Airstream may direct you to an authorized Airstream dealer, or may request that

you bring your motorhome to the Airstream factory in Jackson Center, Ohio for

repairs.

Airstream does not control the scheduling of repairs at its authorized Airstream

dealers, and repairs at the Airstream factory may not be immediately available.

Therefore, you may encounter delays in scheduling repairs and/or completion

of repairs. All costs associated with transporting the motorhome for any war-

ranty service shall be the sole responsibility of the owner.

DEALER REPRESENTATIONS EXCLUDED

The entire Limited Warranty provided by Airstream is set forth herein. Airstream

will not be responsible for any additional representations or warranties made by

any person or entity other than Airstream, and Airstream’s obligations are solely

as set forth in the terms and conditions of this Limited Warranty.

WARRANTY TRANSFER

This Limited Warranty is transferable to subsequent owners for the remaining

duration of the warranty period, upon approval from Airstream. Transfer of this

Limited Warranty will only be approved by Airstream upon all of the following:

(1) Airstream’s receipt of a completed transfer application form; (2) the pay-

ment of a $250.00 processing fee to Airstream; and (3) the completion of an

inspection of the condition of the motorhome, at the owner’s expense, by an

A - 4

WARRANTy AND SERvICE

A - 5

authorized Airstream dealer in accordance with Airstream’s required procedure

and Airstream’s receipt of a written report as to the results of such inspection.

Transfer application forms are available from your dealer or Airstream’s Service

Administration Department.

CHANGES IN DESIGN

Airstream reserves the right to make changes in design and improvements

upon its products from time-to-time, without imposing upon itself any obliga-

tion to install additional features in your motorhome.

CONSUMER ARBITRATION PROGRAM

Airstream Inc. participates in the Consumer Arbitration Program for Recreation

Vehicles (CAP-RV). This third-party dispute resolution program is available, at

no charge to you, to settle unresolved warranty disputes for recreation vehicles.

This dispute resolution program reviews eligible product and service related

complaints involving warranty covered components.

To ﬁnd out more about this program, or to request an application/brochure,

please call the Arbitration Administration ofﬁce toll-free 800.279.5343.

For recreation vehicles purchased in the State of California: The CAP-RV

program operates as a certiﬁed mechanism under the review of the California

Arbitration Certiﬁcation Program. You must utilize the arbitration program be-

fore claiming rights conferred by 15 USC section 2310 (Uniform Commercial

Code) or Civil Code section 1793.22(b) (Song-Beverly Warranty Act). You are

not required to use the program if you choose to seek redress by pursuing

rights and remedies not created by those laws.

Members of the armed forces who purchased the vehicle in California, or who

were stationed in or a resident of California at the time of purchase (regardless

of state of purchase) or who are stationed in California at the time of application

to this program may utilize the CAP-RV program.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY

ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

AIRSTREAM, INC.

419 West Pike Street

P.O. Box 629

Jackson Center, OH 45334-0629

Tele: 937-596-6111

Fax: 937-596-6539

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