Frequently Asked Questions
How much milk should I put in?
Do not overfill with cold milk as the aerolatte®compact is so effective that it will turn
the milk into almost three times as much froth and the jug might overflow. The min
level (100ml) is enough for 1 cup of frothed milk. The max level (150ml) can make
two cups or one big mug of full, delicious foam. So observe the MIN and MAX marks
inside the jug and ensure the lid is on firmly.
Do I really need to wipe the inside each time?
When milk heats, the proteins will form a small layer at the bottom of the jug. This
should be wiped off after each use otherwise the protein layer might burn on the
next operation. This won’t be a problem except that the non-stick coating is so good,
that the burned milk will come off in a “skin” and may obstruct the whisking head
from performing optimally.
It seems to be all froth and no milk
The machine converts milk to frothed milk. On first sight, this appears to be all foam
with little milk. Over time, the foam will separate into milk and milk froth. If coffee
is poured through the foam, it will draw the milk down through the froth to make the
perfect cappuccino mix of 1/3 coffee, 1/3 milk and 1/3 froth.
It’s overflowing with froth – what did I do wrong?
Different milks will froth to a different degree and you may get varying results. The
machine has been calibrated with a variety of milks. However, please note that
some milks (especially long-life milks) will froth very well and you may find that the
jug overflows with the max setting. If this is the case, simply stop the machine by
pressing the power button and note to use a smaller amount of milk next time.
The froth isn’t as good as I expected.
Remember, that not all milk will froth. Sometimes, for no apparently explicable
reason, a particular batch of milk just will not froth. Also note that the aerolatte®
compact heat & froth machine works best with full fat milk. Semi skimmed milk will
not give as good results. Please try another batch of milk before considering the
machine to be faulty.
The lights are on but it’s not working
It is possible that the aerolatte®whisking head has become stuck due to incorrect
cleaning on a previous occasion. Empty the milk and clean the unit thoroughly
using the “Additional Care” instructions above. Make sure you use the included
brush with clean water to clean around the spindle base. With the power
disconnected, use your hand to force the whisk head to rotate.
