Acer B3-A10 Manuel utilisateur

Longines

B3-A10

SERVICE GUIDE

Table of Contents

Chapter 1 Product Features and Hardware Specifications

Features………………………………………………….…………………………..……....…1-3

Tablet Tour…………………………………………………………………………….……......…4

Front View………………………………………………………………………….…...5

Rear View…………………………………………………………………………….…6

Top View………………………………………………………………………….……..7

Bottom View………………………………………………………………………...….8

Left View……………………………………………………………………….…….…9

Right View……………………………………………………..……………...…...….10

System Block Diagram………………………………………………………………………....11

Chapter 2 Diagnostic Utilities

Introduction………………………………………………………………...…………………….12

Flash Tool SOP…………………………………………………………….........................12-17

Rewrite SN, IMEI, BT & WIFI APK SOP…………………………………………..…............18-22

Chapter 3 Service and Maintenance

Introduction…………………………………………………………………….………..…...23-24

Disassembly and Reassembly Guide…………………………………………….............25-43

L2 Troubleshooting Guide………………………………………………………….……....44-50

Chapter 4 Diagnostic Tool SOP

Chapter 5 Serial Number Definition

Introduction of Acer FG SN………………………………………………………...………70-77

Introduction of Acer KC PN and Acer KC SN…………………………………...............78-79

Chapter 6 FRU (Field Replaceable Unit) List

Exploded Diagram………………………………………………………………..……………..81

FRU List…………………………………………………………………………………..….82-85

Revision History

Please refer to the table below for the updates made on this service guide.

Date

Chapter

Update

reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any

language or computer language, in any form or by any means, electronic, mechanical, magnetic,

optical, chemical, manual or otherwise, without the prior written permission of Acer

Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representatives or warranties, either expressed or implied,

with respect to the contents hereof and specifically any warranties of merchantability or fitness

for any particular purpose. Any Acer Incorporated software described in this manual is sold or

licensed “as is”. Should the program prove defective following their purchase, the buyer (and

not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary

servicing, repair, and any incidental or consequential damages resulting from any defect in the

software.

Acer is a registered trademark of Acer Corporation.

Other brand and product names are trademarks and/or registered trademarks of their

respective holders.

iii

General Information

This Service Guide provides you with all technical information relating to the basic

configuration for Acer’s global product offering. To better fit local market requirement and

enhance product competitiveness, your regional office may have decided to extend the

functionality of a machine (e.g. add-on card, modem, or extra memory capabilities). These

localized features are not covered in this generic service guide. In such cases, contact your

regional offices or the responsible personnel/channel to provide you with further technical

details.

When ordering FRU parts:

Check the most up-to-date information available on your regional web or channel. If, for

whatever reason, a part number change is made, it may not be noted in this printed service

guide.

For Acer-authorized service providers:

Your Acer office may have a different part number code than those given in the FRU list of

this printed service guide. The list provided by your regional Acer office must be used to order

FRU parts for repair and service of customer machines.

CHAPTER 1

Product Features and Hardware Specifications

Features………………………………………………….……………………..……….………1-3

Tablet Tour…………………………………………………………………………………..…….4

Front View………………………………………………………………………..….....5

Rear View………………………………………………………………………………6

Top View…………………………………………………………………………….….7

Bottom View………………………………………………………………………...….8

Left View……………………………………………………………………………..…9

Right View………………………………………………………………………..…...10

System Block Diagram………………………………………………………………….……...11

Product Features and Hardware Specifications

Features

Following is a summary of the tablet’s main specifications:

Category

Description

Footnote

Operating System 1

AndroidTM 5.1 (Lollipop)

Dimensions 2

and weight

Dimensions

• 172 (W) x 245 (D) x 9.2/9.2 (H) mm (6.77 x 9.65 x 0.36/0.36

inches)

Weight

0.51 kg (1.12 lbs.) with 2-cell battery pack

Color options

Midnight Black

Essential White

CPU and chipset 1

MTK MT8151 octa-core Cortex A7 1.7 GHz processor

Memory 1, 3

DDR3L memory support

• DDR3L 1 GB on-board system memory

4.5

Display 1

10.1" display with IPS (In-Plane Switching) technology,

HD 1280 x 800, high-brightness LED-backlit TFT LCD with

integrated multi-touch.

Supporting 10 finger touch

16:10 aspect ratio

Wide viewing angle

Super-slim design

Mercury free, environment friendly

Storage

• 32 GB eMMC

• 16 GB eMMC

Card reader

• Supporting: microSDTM Card(SDXC)

Webcam 1

Video conferencing

Rear webcam with:

• 2560 x 1920 resolution

Front webcam with:

• 640 x 480 resolution

Wireless and 1

networking

WLAN

• 802.11b/g/n wireless LAN

WPAN

• Bluetooth® 4.0

Location services

• aGPS support

8.9

Power adapter 1

and battery

Power adapter

2-pin 10 W AC adapter

• 75.3 (W) x 45 (D) x 33.8(H) mm

• 75 g without DC cable

• AC power plug is interchangeable

2-pin 10 W AC adapter:

• 43 (W) x 43 (D) x 27.5 (H) mm

• 57 g, without DC cable

• Fixed AC pins

Battery

• 20.29 Wh 5340 mAh 3.8 V 2-cell Li-ion battery

(for models with HD Panel)

Battery life up to 9 hours

Input and control

Control Keys

• Power button

• Volume up, volume down

Input and output

• microSD card up to 128 GB (SDHC compatible, exFAT

compatible)

• 3.5 mm headphone/speaker jack, supporting headsets with

built-in microphone

• USB

1x Micro USB 2.0 Type B, supports OTG

Sensors

• Accelerometer (G-sensor)

System

compliance

• RoHS compliance

• WEEE compliance

• SMT green process

Options and

accessories

• Micro USB 2.0 to USB 2.0 cable

• 2-pin 10 W AC adapter

Warranty

One-year International Travelers Warranty (ITW)

Others

Android SW

• Iconia Suite including EZ Tasking, EZ Note, EZ Snap, EZ

WakeUp, and EZ Gadget

• Acer Portal(Acer BYOCTM )

• Iconia Suite including EZ Note, EZ Snap, EZ WakeUp, and

EZ Gadget

1. Specifications vary depending on model.

2. Weight may vary depending on product configuration, vendor components,

manufacturing variability, and selected options.

3. Shared system memory may be allocated to support graphics, depending on system

memory size and other factors. Actual system memory available to the operating system

will be reduced by any memory used by the graphics solution and resources required by

the operating environment.

4. Memory speed may vary, depending on the CPU, chipset or memory fitted.

5. A 64-bit operating system is required to enjoy the ultimate performance of 4 GB or

higher memory.

6. All brands and product names mentioned herein include trademarks of their respective

companies and are used solely to describe or identify the products.

7. 1 GB is 1 billion bytes. Actual formatted capacity is less and may vary depending on

preloaded materials and operating environment. Acer Recovery Management uses a

portion of the stated hard disk capacity as dedicated backup space.

8. Actual throughput may vary depending on network conditions and environmental

factors such as network traffic or overhead, building construction and access point

settings.

9. Subject to availability.

In a continuing effort to improve the quality of our products, information in this document is subject to change

without notice. Images shown are only representations of some of the configurations available for this model.

Availability may vary depending on region.

As a phenomenon known to thin-film transistors (TFTs), liquid crystal displays (LCDs) commonly exhibit a

small number of

discoloration dots, as so-called "non-conforming pixels." This phenomenon is a limitation of TFT LCD

technology, not a product

defect, and as such is not covered by Acer's warranty.

About Acer

Established in 1976, Acer is a hardware + software + services company dedicated to the research, design,

marketing, sale, and

support of innovative products that enhance people's lives. Acer's product offerings include PCs, displays,

projectors, servers,

tablets, smartphones, and wearables. The company is also developing cloud solutions to bring together the

Internet of Things. Acer employs 7,000 people and ranks No. 4 for total PCs globally (IDC 2014). Revenues

for 2014 reached US$10.39 billion. Please visit www.acer.com for more information.

Tablet Tour

Six View

Front View

Figure 1.1 Front View

Item

Description

Touch Screen

TP-10.1 inch

Front Camera

Front Camera-5*5*2.95_30W

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